Professional Documents
Culture Documents
N OVEMBER 2014
Disclaimer
The following is intended to outline our general product direction. It is intended for information
purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any
material, code, or functionality, and should not be relied upon in making purchasing decisions. The
development, release, and timing of any features or functionality described for Oracles products
remains at the sole discretion of Oracle.
CHARACTERIS
DESCRIPTION
TIC
Compatible
Release(s):
Service Type:
Integration
Definition:
This service entitlement provides key information necessary to install HCM Connect V1 in the
Oracle Cloud platform as a service (PaaS) Java Cloud Service environment where it is
hosted, and configures it to integrate with your Fusion HCM Cloud environment.
Business Need
HCM Connect V1 allows you to create inbound and outbound integrations, and automate the
Met:
processes of file transfers by moving encrypted files between your servers and Oracle
WebCenter Content Server. The information you provide assures that HCM Connect V1 is
properly configured as Oracle installs it. This includes:
Information about the PaaS Java Cloud Service to which you are subscribed;
Typical
Minimally, once for each of your HCM Cloud Service environments during the initial installation
Frequency:
of HCM Connect. If you will be using SFTP, you may need to periodically update the IP
addresses to and from which you will be transferring files.
Fulfillment
SR/Oracle Support/Fusion HCM Development/Cloud Operations: You file the SR and Oracle
Method:
Support works with you, Fusion HCM Development, and Cloud Operations to ensure the
request is fulfilled.
Fulfillment
Considerations:
Prerequisites:
1.
You must have been approved for the HCM Connect V1 controlled availability
program.
2.
Submit one SR for each HCM Cloud Service environment that will use HCM Connect.
Plan ahead. Two weeks minimum advance notification is recommended.
Service fulfillment requires all information requested in the SR template. Any delays due
to missing information will extend the estimated minimum processing time.
SR Filing
Guidelines:
Review the material following this table for the information you must provide in the SR to
configure HCM Connect V1.
SR Template provided
How to Validate
You confirm that HCM Connect V1 is installed in your HCM Cloud Service environment and
Service
Fulfillment:
Related
None
Service(s):
Related
None
Information on
MOS:
You log a Service Request (SR) to enable the HCM Connect Cloud V1 service by completing the
following steps.
1.
2.
3.
Under the What is the Problem? section, enter Problem Summary = Configure HCM Connect
a.
Enter Problem Description = PaaS service name, identity domain and data center on which to install
HCM Connect V1.
4.
5.
Under the Where is the Problem? section, select the Cloud tab and enter the following:
a.
b.
Environment: Select the HCM Cloud Service environment that you want configured to use HCM
Connect V1
c.
Problem Type: Hosting Services Application -> HCM Connect System Configuration Checklist
d.
Click Next and provide the Additional Information requested in the SR template.
a.
Have you been approved to participate in the controlled availability program for HCM Connect V1? Yes /
No.
b.
If you are approved for the HCM Connect V1 controlled availability program, please provide your Sales
account contact Name, Email and Telephone.
c.
Is your PaaS environment provisioned? Yes / No. This is a prerequisite step. If Yes, please proceed and
answer all subsequent questions. If No, and if you have secured approval for the HCM Connect V1
controlled availability program, please contact your Oracle sales account representative for details on
purchasing the required Stage and Production PaaS Cloud service required.
d.
If you are requesting approval for SFTP, please provide the IP addresses (or range of IP addresses) from
which inbound transfer will originate or to which outbound transfers will be sent.
Note: If you are filing this SR to modify the SFTP IP addresses you previously submitted, you must
provide the complete list of revised IP addresses including those you previously submitted.
e.
Provide all information requested to install HCM Connect V1 on your PaaS environment:
a.
Enter the PaaS service name, identity domain, and data center that will be paired with the HCM
Cloud service environment identified in this SR.
Note: A separate SR is required for each HCM Cloud Service environment that will be using
HCM Connect V1.
b.
c.
ii.
d.
ii.
iii.
Please provide Technical contact details (Email, Office phone number, Cell phone number) for
the individual who will be available to assist with any question that may arise, and can be
available to test this once it is configured.
f.
Click Submit.
Note: Once the SR has been fulfilled, the SR will be closed, approximately 2 weeks after you provide all
mandatory information requested.
g.
Select Severity level 2. Any SR submitted for HCM Connect Configuration V1 Controlled Availability will
be treated as a non-severity 1, non-emergency issue. These requests are not production system or
service impacting issues, so please expect a slower turnaround on them.
Worldwide Inquiries
Phone: +1.650.506.7000
Fax: +1.650.506.7200
C ON N E C T W I TH U S
blogs.oracle.com/oracle
facebook.com/oracle
twitter.com/oracle
oracle.com
Copyright 2014, Oracle and/or its affiliates. All rights reserved. This document is provided for information purposes only, and the
contents hereof are subject to change without notice. This document is not warranted to be error-free, nor subject to any other
warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or
fitness for a particular purpose. We specifically disclaim any liability with respect to this document, and no contractual obligations are
formed either directly or indirectly by this document. This document may not be reproduced or transmitted in any form or by any
means, electronic or mechanical, for any purpose, without our prior written permission.
Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.
Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation. All SPARC trademarks are used under license and
are trademarks or registered trademarks of SPARC International, Inc. AMD, Opteron, the AMD logo, and the AMD Opteron logo are
trademarks or registered trademarks of Advanced Micro Devices. UNIX is a registered trademark of The Open Group. 1114
Oracle Fusion HCM Cloud Services
HCM Connect V1
November 2014