You are on page 1of 95

MANILA BUSINESS COLLEGE

MBC Bldg., 1671 Alvarez St., Sta. Cruz, Manila, Philippines


741-3489/7434538

A Strategic Management Paper of Toyota Manufacturing


Corporation, Philippines

In Partial fulfillment with the requirements in Strategic Management

Submitted by:
Beloy, Leah Joy P.
Dela Cruz, Mary Joy M.
Isidro, Ma. Leomily D.
Rodriguez, Judy Ann T.

Submitted to:
Mr. Gerard Boz Tungol

January 28, 2016

Executive Summary
This strategic management paper provides a detailed outline of the
current strategies of Toyota Motor Philippines with the proposed strategies
based on the SWOT analysis.
Toyota

Motor

Philippines

Corporation

(TMP)

is

an

automotive

manufacturing company incorporated on August 3, 1988. TMP is a joint


venture of GT Capital Holdings, Inc., Toyota Motor Corporation and Mitsui &
Co. Ltd. TMP is the biggest automotive company and the market leader in the
country.
Having the vision statement, To be the No.1 AUTOMOTIVE COMPANY
where GREAT PEOPLE work as a TEAM to provide the BEST products and
service to our CUSTOMERS, the proposed strategies on this paper aim to
keep TMP the number one in the automotive industry.
TMP belongs to the automotive industry which addresses the needs for
land vehicles. TMPs target markets are those who are willing and capable of
purchasing the automotive vehicles enabling them to create different types
of vehicles for household and business consumers.
On the analysis of present task environment, the threat of new
entrants is of nearly moderate threat to the industry because entering a car
manufacturing market is very costly and risky. The initial capital investment
is extremely high, while the competition between the companies is very
intense and dominated by the well established companies. The well-known
brand, unshakable market presence in various segments, and large size
gives TMP a competitive advantage over new entrants in the auto
manufacturing industry.
The intensity of rivalry among competitors is nearly high because
considering that the automotive industry represents an oligopoly (especially
in United States) the constant competition for the market share and industry

dominance is prevalent. Continuously increasing competition is fueled by the


higher consumer expectations and anticipation for the lower prices.
Although Toyota has rather strong cost cutting strategy, the recent
natural disaster has put an additional pressure on Toyotas costs. Recently,
the Detroit Three have been offering higher sales discounts to counter price
competition, which puts Toyota under a heavier burden of efficient
production and cost cutting strategies. Yet, Toyota remains a leader in the
low cost manufacturing, while its production system caused other carmanufacturers to change the way they operate.
The threat of substitutes is weak because as the industry trends
indicate, the customers still have a solid reliance on the used-car market.
Considering the fact that the economy has not fully recovered, a significant
part of the car demand is taken by the used-car industry. With the ability to
cut costs more efficiently than its competitors, Toyota has narrowed the price
gap between the used-cars and its own automobiles. Therefore, compared to
its peers, the substitution with the used cars is less of a danger for Toyota.
The bargaining power of buyers is nearly moderate because the recent
trends indicate that the consumers are prone to seek out more fuel-efficient
cars due to the rising oil prices. This also results in the increasing demand for
the hybrid cars that offer cheaper alternatives for operating the vehicle
coupled with higher expectations of product quality. Moreover, since the
choices in the car market are abundant, the buyer has a quite strong
bargaining power and low switching costs. The cost cutting practices that
Toyota implements in its operations lowers the buyer power and puts its cars
into a more advantageous position compared to its competitors.
The bargaining power of suppliers is nearly moderate because the
suppliers in the auto-manufacturing industry are likely to be smaller than
manufacturers and thus tend to sell to multiple automakers. While we see
that suppliers network with automakers is pretty diversified, they provide
crucial elements for car making and most of the auto-manufacturers rely on
the suppliers timely operations and stellar quality. For this reason, the long-

term contracts accompanied by strict standards or quality on for the


suppliers are very common. Usually if a supplier does not comply with the
standards set by the carmakers and charge too much it is fairly easy for the
car manufacturer to find another supplier and even move the supply chain
towards the cheaper supply markets in a different country. One of the
competitive advantages of Toyota Co. is its strong relationship with the
suppliers. Its efficient manner of monitoring supply chain places low
bargaining power on the suppliers.
The analysis of potential changes in the macro-environment connected
with Porters Five Forces Model, this paper studied the general economic
conditions,

population

demographics,

societal

values

and

lifestyles,

technology, ecological, infrastructural, political environment, and legislations


and regulations affecting TMPs external environment. The threats and
opportunities of TMP are then based on the external analysis.
The strengths and weaknesses of TMP are based on the internal
analysis which involves the financial and value chain analysis.
Overall, TMP has outperformed the industry over the past years. The
financial ratios will be explained, as well as, the value chain analysis, with
the corresponding explanations in this paper.
On the strategic plan, the paper will explain the social, financial, and
strategic objectives. This will also explain the present corporate strategies of
TMP and the proposed corporate strategies, with the strategy
implementation using the 7S framework and the projections.
Above all, this paper will be a guide in decision-making processes of
TMP with regarding new strategies to stay on top of its competitors.

TABLE OF CONTENTS

I.

II.

Executive Summary
Table of Contents
Acknowledgements
Introduction
a. Company Profile
i. Background
ii. Vision
1. Analysis
2. Suggested Revision, if any
iii. Mission
1. Analysis
2. Suggested Revision, if any
iv. Products
b. Products of the Company
External Environment Analysis
a. Industry
b. Market
i. Market Definition
ii. Market Size
c. Analysis of Present Task Environment
i. Threat of New Entrants Barriers to Entry
ii. Determinants of Rivalry among Existing Competitors
iii. Threat of Substitutes
iv. Bargaining Power of Buyers
v. Bargaining Power of Suppliers
d. Analysis of Potential Changes in the Macroenvironment
i. General Economic Conditions
ii. Population Demographics
iii. Societal Values and Lifestyle

III.

IV.

iv. Technology
v. Ecological
vi. Infra structural
vii. Political Environment
viii. Legislations and Regulations
e. Threats and Opportunities
i. Threats
ii. Opportunities
Analysis of Internal Environment
a. Financial Analysis
b. Financial
Ratios
in
Comparison

to

Industry/Competitor

Performance
c. Value Chain Analysis
d. Strengths and Weaknesses
i. Strengths
ii. Weaknesses
Strategic Plan
a. Objectives
i. Social
ii. Financial
iii. Strategic
b. Evaluation of Present Corporate Strategies
i. Generic Competitive Strategy
ii. Dimensions of Competitive Strategy
c. Proposed Corporate Strategy
i. Details of the strategy
ii. Cost of the strategy
iii. Potential benefits of the strategy
iv. Basis of Strategy
v. Strengths to be developed or weakness to be overcome
vi. How can the strategy help the company attain its
objectives?
d. Competitive Advantage
i. Present Competitive Advantages
ii. Why is the present competitive advantage deteriorating?
iii. Proposed Competitive Advantage
iv. How can this help the company increase/retain its position

V.
VI.

in the industry?
Strategy Implementation using the 7S Framework
Projections
a. Balance sheet
b. Income Statement
c. Statement of Cashflows
d. Assumptions

Acknowledgement
We have immense pleasure in successful completion of this work entitled:
Strategic Management Paper for Toyota Motors.
First and foremost we would like to express our gratitude to God Almighty
for giving us strength and wisdom in writing this strama paper.
We would like to express our deepest appreciation to our professor Mr.
Gerard Boz Tungol for showing his support and encouragement to accomplish
this study. Without his guidance and persistent help, this paper would not
have been possible.
We acknowledge with gratitude all the references that we use for our
strategic management paper.
And lastly, we want to take this opportunity to thank our group members
who have contribute to this project with their invaluable opinions and
suggestions which has done a long way in soothing our rough edge as a
team.

I.

Introduction
a. Company Profile
i. Background
TOYOTA MOTOR PHILIPPINES CORPORATION (TMP) is an
automotive

manufacturing

company

incorporated

on

August 3, 1988. TMP is a joint venture of GT Capital


Holdings, Inc., Toyota Motor Corporation and Mitsui & Co.
Ltd.
In 1995, the Toyota Santa Rosa (Laguna) Industrial complex
was declared as a Special Economic Zone. The 82-hectare
Toyota Special Economic Zone (TSEZ) is home to Toyotas
manufacturing plant and head office and houses a number
of investors performing strategic roles in the manufacture
and export of automotive products to ASEAN, Japan and
other parts of the world.
TMP is the biggest automotive company and the market
leader in the country, with the widest vehicle line-up of 18
models and a sales distribution and service network
composed of 43 outlets nationwide as of February 2014. In
term of sales, TMP has achieved the much-coveted Triple
Crown award from 2002-2013, being No. 1 in Passenger
Car Sales, No. 1 in Commercial Vehicle Sales and No. 1 in
Total Sales.
The best-selling Vios and Innova are proudly made in Santa
Rosa City, Laguna.
ii. Vision
To be the No.1 AUTOMOTIVE COMPANY where GREAT
PEOPLE work as a TEAM to provide the BEST products and
service to our CUSTOMERS
VISION COMMENT

The company has a good vision

statement except for the

goal to be the no.1 automotive company. I think this is a


little ambitious since there are a lot of company in the
industry who are now producing electronic carsand Toyota
focuses themselves on hybrid cars. They can achieve their
vision if the innovation of the Research and Development
are active not limiting themselves in manufacturing only
hybrid cars However, the whole vision statement were
clearly stated.
SUGGESTED REVISION
To be the one of the leading automotive company
where GREAT PEOPLE work as a TEAM to provide the BEST
products and service to our CUSTOMERS.
iii. Mission
To dominate our markets through dynamic selling and
timely delivery of attractive products, with excellent
customer service and continuous product improvement.
To produce vehicles and components of outstanding
quality, using advance technology, continuously improving
methods

and

environment-friendly

processes

while

maintaining safe working conditions.


To sustain Company profitability, stability, productivity and
growth by engaging in effective financial and resource
management for the collective gain of the Toyota Family
and the society we serve.
To sustain Team Member's morale and productivity by
developing their full potential and total well-being, and by
establishing

mutual

trust,

mutual

responsibility,

and

harmony through open communication.


Evaluation of the Nine (9) Components of a Good
Mission Statement
STATED IN THE MISSION

COMPONENTS:

STATEMENT:
Not Stated

Customers

To
Products or Services

produce

vehicles

and

components of outstanding
quality

Markets

Not Stated

Technology

Advanced technology
To
sustain
Company

Concern

for

Survival,

Growth, and Profitability

profitability,

stability,

productivity and growth by


engaging

in

effective

financial

and

resource

management

for

the

collective gain of the Toyota


Family and the society we
serve.
dynamic selling and timely
Philosophy

delivery

of

products,

with

customer

attractive
excellent

service

continuous

product

improvement
continuously
Self-Concept

and

improving

methods and environmentfriendly

processes

maintaining

safe

while
working

conditions
Not stated
Concern for Public Image
To sustain Team Member's
morale and productivity by

developing
Concern for Employees

potential

their
and

full

total

well-

being, and by establishing


mutual

trust,

mutual

responsibility, and harmony


through

open

communication.

SUGGESTED REVISION
To dominate automotive industry through dynamic
selling and timely delivery of attractive products, excellent
customer service and continuous improvement.
To produce vehicles and components of outstanding
quality, using advance technology that would fit the taste of
the

customer

environment

continuously

friendly

improving

processes

while

methods

and

maintaining

safe

working conditions.
So sustain company profitability, stability, productivity
and growth by engaging in effective financial and resource
management for the collective gain of the Toyota family of the
society we serve.
To sustain team members morale and productivity by
developing their full potential and total well-being and by
establishing mutual trust, mutual responsibility concern for
public image and harming through open communication.
iv. Products
Automotive Cars
Automotive Services

Oil Changes
Tire Rotation and Alignment
Transmission Repair and Service
Car Washes and Detail
Fluid Top Off/ Flushes
Tiring Belt Repair/Replacement
Parts and Accessory Installation
Free VA State Inspections
Tire Pressure Evaluation

b. Products of the Company


TOYOTA
PASSENGER
CARS
86
Camry
Corolla Altis
LC Prado
Prius
Prius C
Vios
Wigo
Yaris

LEXUS
PASSENGER
CARS
CT 200H
ES 350
GS 350
GS 450H
IS 350
IS- C
LS-200H
LS 460

COMMERCIAL
VEHICLE
Alvanza
Alphard
Coaster
FJ Cruiser
Fortuner
Hace
Hilux
HSPU
Innova
LC200
Previa
Rav

COMMERCIAL
VEHICLE
GX 460
LX 570
RX 350
RX 450H

II.

External Environment Analysis


a. Industry
Toyota Company belongs to an automotive industry. This industry
addresses the needs for those land vehicles such as the trucks,
vans, private cars, and passenger cars. There are several company
included in this particular industry such as the BMW, Mitsubishi and
other company who offers the same product addressing the same
need to the people.
b. Market
i. Market Definition
Toyota motor targets people who are willing and capable of
purchasing

the automotive

vehicles

such as

private

vehicles, passenger cars, truck, vans and delivery vehicles.


They create different types of vehicles for household and
business consumer.
ii. Market Size
Toyota Motor Philippines (TMP) has further widened its
market share to 44.7 percent as of February this year while
second biggest car company Mitsubishi Motor Philippines
Corp. (MMPC), which posted a negative growth in the first
two months, had to contend with a contraction in its
market share to 18.6 percent.
TMP sold a total of 17,579 units in the January-February
period versus 13,988 units in the same period in 2014.
TMPs performance widened its market share to 44.7
percent from only 43.03 percent in the same period last
year.
On the other hand, MMPCs 24.06 percent market share in
January-February 2014 contracted to only 18.6 percent in
the first two months this year. MMPCs reduced market
share was due to its negative 6.5 percent sales growth to

only 7,313 units from 7,820 units in the same period in


2014.
In a statement, TMP sold 8,870 units in February for
another record monthly sales growth of 28 percent bringing
its total sales in the first two months this year to 17,579
units or 25 percent higher than its comparative period in
2014.
The strong sales of Toyota last month was made possible
through the continuous high demand of its best-selling
vehicle in the country, the Vios, with sales of 2,012 units.
Februarys sales were further reinforced by other strong
models in Toyotas line-up such as the Fortuner, Innova,
Wigo, Hilux, Avanza and Corolla Altis.
On the other hand, Toyotas luxury brand, Lexus, recorded
60 units last month. Leading the pack are its newly
launched luxury compact cross-over, the NX and its bestselling luxury sedan, the IS. All in all, this is Lexuss highest
year-to-date (YTD) sales since 2009.
TMP

President

MichinobuSugata

attributed

its

strong

performance to the markets positive outlook.


c. Analysis of Present Task Environment
i. Threat of New Entrants Barriers to Entry
Analysis Criteria
Economies of scale

Description
Ratings
The industry has a huge 1 = Weak threat of new
size of companies and entrants
most of them are leading New
in the market.
The

cannot

competitors
easily

worldwide because

automotive industry has companies

of

enter

the

big

in

the

been enjoying a period of industry. It will be hard


relatively strong growth to achieve economies

and

profitability,

annual

and of

sales

reached

scale

for

have companies

small

and

new

prerecession entrants. (Nkomo)

levels

in

some

regions. (strategyand.pw
Proprietary

c.com)
product Automobile

differences

can

companies 5 = Strong threat of

upgrade

improve

their

and new entrant

products Companies

with

quality innovation always

can

also

help

should

upgrade

them research

their
and

attract buyers that will development to sustain


give the new entrants their
strategies.
New

competitiveness

because

technologies

constantly

competitors

are can do it too.


being

discovered that improve


the

quality

of

automobiles in market as
well

as

reduces

throughout

cost
the

manufacturing

process.

(psu.edu)
Products

of

companies

different

are

mainly

differentiated by design
and engineering quality
Brand identity

(Nkomo)
Almost

all

companies

of
in

the 1 = Weak threat of new


this entrants

industry are well-known New

entrants

cannot

to provide good quality easily

build

up

their

products at reasonable brand identity because


prices. And because of of

the

large

that, new entrants will companies

existing
in

the

have to take more time industry.


to

have

their

own

identity in the industry.


Brand

identity

of

companies is based on
quality,

safety,

performance, value, fuel


economy,

design/style

and
technology/innovation.
(Toyota
Switching cost

2011)
Some

Annual
clients

complain

about

Report
may 3 = Moderate threat of
the new entrants

products or services for High


not being consistent and make

switching
it

they may tend to buy in customers


other

companies, which

including

the

difficult
to

buyers their expectations


in a product.
There isnt much brand
loyalty in the automotive
industry.
(termpaperwarehouse.co

for

change

products

new normally purchase.

entrants, which will offer

m)

costs

they

Capital requirements

Automobile

industry 1 = Weak threat of new

incurs high capital cost.

entrants

There is an extremely New

firms

that

are

high amount of capital planning to enter in the


that

is

required

purchase

to industry

with

low

physical capital cannot compete

manufacturing

plants, in the industry.

raw materials, as well as,


to

hire

and

employees.

It

train

takes

great amount of capital,


not

only

for

manufacturing

the

process,

but also to keep up with


the latest innovations in
order to compete with
the
Access
distribution

industry

leaders.

(psu.edu)
to New entrants

in

the 3 = Moderate threat of

industry could have an new entrants


access to distribution for New

entrants

can

their products but it will possibly have an access


not be easy for them to to

distributors

have their own method suppliers.


of

distribution

like

in

other companies.
It

can

difficult

sometimes
for

be
new

company in the industry


to

find

means

an
of

adequate
distribution

and

because space within a


dealership lot is limited.
Absolute

(psu.edu)
cost Todays

advantages

successful 3 = Moderate threat of

automobile

companies new entrants

possess at least some of Firms are competing for


the following attributes: innovation
production

and

efficiency, products

well-planned
structures,

that

new
differ

cost from other competitors


manageable that a new entrant can

size,

distributed also provide.

management of brands,
attention to underserved
markets,

focused

strategy,

and

respected
Government policy

well-

brands

and

products. (Team A 2005)


For the new firm to enter 1 = Weak threat of new
in

the

industry,

they entrants

must comply with the The companies that are


requirements
needed

that
by

are planning to enter the


the industry will have to

government.
The

follow

government

worldwide regulations

automotive

industry

is comply

with

subject to various laws government


and
regulations

government requirements.
including

those related to vehicle


safety,

environmental

matters, and number of

and

to
many

vehicles.

The

government

may

also

impose tariffs and other


trade barriers, taxes and
levies, or enact price or
exchange
(Toyota
Expected retaliation

controls.

Annual

Report

2011)
Since big companies are 3 = Moderate threat of
in the industry it cannot new entrants
be avoided that they are Due to the companies
providing high prices to big

name

their products which may industry,


cause new entrants to possible

in

the

there

are

retaliations

offer low prices, promos that will be thrown to


and discounts to buyers.
High
possible

retaliation
from

companies
entrants

them.

is

existing
if

new

would

bring

innovative products and


more affordable prices to
the industry. (Nkomo)
TOTAL AVERAGE

2.33 = There is a nearly


moderate threat of new
entrants.

ii. Determinants of Rivalry among Existing Competitors


Analysis Criteria

Description

Ratings

Industry Growth

Automotive industry is a 1 = Low intensity of


fast growing market.
The

rivalry

worldwide Companies

can

automotive industry has without

grow

capturing

been enjoying a period market share from each


of

relatively

strong other, which leads to

growth and profitability, decreased competition.


and annual sales have
reached

prerecession

levels in some regions.


Product Differences

(strategyand.pwc.com)
Automotive industry has 3 = High intensity of
undifferentiated

rivalry

products with regards to Customers can choose


their

cars

vehicles.

and

other any brand because the

But

with products are almost the

regards

to same.

advancements

in

But

not

that

the much if talking about

use of technology, there technological


is a big difference.
Information

advancement.

Technology

(IT) is the new driving


force

behind

differentiation
auto
Brand Identity

product
in

the

industry.(Ed

Richardson)
Almost all of the firms in 5 = High intensity of
the industry have their rivalry
own brand identity with Customers
regards
quality.

to

price

are

widely

and dispersed with regards


to choosing a brand.

Automakers

that

promote strong branding


in campaigns make the
most

impact

when

it

comes to being top-ofmind

among

potential

buyers.
Switching Cost

(luxurydaily.com)
The switching cost is low 1 = Low intensity of
because

of

the rivalry

undifferentiated

Due to undifferentiated

products.

products,

customers

There isnt much brand dont need to sacrifice a


loyalty in the automotive lot of costs to switch
industry.

with another brand.

(termpaperwarehouse.c
Concentration
Balance

om)
and There

are

competitors

lot
in

of 5 = High intensity of
the rivalry

automotive market.

Other

In pursuit of growth and not


development,

competitorsare

happy

with

their

position in the market.

companies have tried to


strike a balance between
competition and across
time.
Exit Barriers

(http://papers.ssrn.com/)
If a firm will decide to 5 = High intensity of
leave the industry, the rivalry
capital

that

was There

are

rendered will not gain barriers


anymore.

firms

to

high

that

exit

prevent

leave,

like

Companies have already bankruptcy.


made the investment in
machinery and facilities
and so it makes more
sense

for

them

to

remain in the industry


and

continuously

decrease prices than to


exit

altogether.

(ukessays.com)
Total Average

3.33

There

moderate

is

intensity

of

rivalry
iii. Threat of Substitutes
Analysis Criteria
Description
The
relative
price Increasing fuel
performance
substitutes

of have

been

Ratings
prices 3 = Moderate threat of
pushing substitution

some urban drivers to If the increase in fuel


use

public prices

transportation.
vehicle

Most grows, most customers

owners

agree

that

continuously

still will tend to choose the


the use

of

convenience of using a transportation.

public
But

if

personal vehicle offsets not, they would rather


increases in fuel prices, choose to buy their own
however if this trend private cars that to use
continues

and public vehicles.

automobile
manufacturers are not
able to provide a more
cost-efficient

solution,

this threat will increase.


Switching cost

(ukessays.com)
It is cheaper for the 3 = Moderate threat of
customers to use public substitution
mode of transportation Some

people

or by walking.

substitute

The

choose

switching

to

costs product or service that

associated with using a will


different

may

mode

fulfill

their

same

of need with low cost

transportation, such as
train, may be high in
terms of personal time
(i.e.,

independence),

convenience, and utility


(e.g., luggage capacity)
(Team A 2005)
Buyer propensity to Buyers use substitute 3 = Moderate threat of
substitutes

products

because

environmental

of substitution

aspects Substitute products are

and for them to save often just temporary for


cost.
There

some buyers may tend


is

substitute
vehicles

no

realistic to buy their own car for

to

motor convenience, utility and

with

the safety.

exception of large scale


transportation

that

railways

The

provide.

evolution of consumer
reliance

on

motor

vehicles began with the


mass

producing

of

automobiles.

(Grant,

2008, p. 41)
TOTAL AVERAGE

3 = The industry has a


moderate

threat

of

substitution
iv. Bargaining Power of Buyers
Analysis Criteria
Description
Buyer concentration Large
numbers
vs.
concentration

Firm manufacturers,
big

or

Ratings
of 3
=
either bargaining

small,

Moderate
power

of

are buyers

competing to a small With a large number of


volume of customers.
Baby

boomers,

between

1946

potential buyers, firms

born in the industry may also


and tend to increase their

1964, kept their spot as competition with other


the

largest

group,

consumer companies.

buying

38

percent of new vehicles


sold in the same time
Buyer volume

frame.(autonews.com)
Some
buyers
are 5 = Strong bargaining
individuals that buy only power of buyers
one or two vehicles and The more frequent your
some are corporations customer purchases and
or government agencies the more they are likely
that buy large quantities to negotiate on price,
that they will give in quality and service
reasonable prices and
request

Switching cost

(Nkomo)
Firms in

for
the

discounts.
industry 3

Moderate

have been through in bargaining


different

tend

to

their It doesnt cost much for

that

to

might buyers

switch

switching

Buyer information

to

brand

to
of

costs
for

another

brand). (marsdd.com)
Meanwhile, consumers 3
are

switch

vehicle.

exist (little cost


moving

to

to another

another company.
Few

of

issues buyers

regarding
products

power

awash

in

easily bargaining

Moderate
power

of

accessible

information buyers.

about

automobile Buyers are being wise

specifications,

prices, these

discounts, quality, and being


performance,

days
too

they
strict

are
with

giving different aspect.

buyers

greater

bargaining

power.

(Strategy&.pwc.com)
The buyer should have
full

information

(knowledge of demand,
market

prices

and

supplier costs provides


them
Ability

to

integrate

with

leverage).

(marsdd.com)
backward Buyers cannot
backward

integrate

the industry.
The

easily 1 = Weak bargaining


in power of buyers
Buyers cant compete to

worldwide large

firms

in

the

automotive
market

in

the industry .

is

highly

competitive, companies

Substitute products

faces

intense

competition.

(Toyota

Annual Report 2011)


Buyers may tend to use 5 = Strong bargaining
substitutes like buses, power of buyers
trains,

bicycle

or People nowadays may

walking rather than to tend to use substitute


buy a private vehicle to products to save.
save money in terms of
fuel.
Current

technological

developments
that

cars,

suggest
as

used

today, will be replaced.


Established alternatives
to car use include public
transit

(buses,

trolleybuses,
subways,

trains,
monorails,

tramways),
walking,
and
Product differences

cycling,
rollerblading

skateboarding.

(wikipedia.org)
The factors that affect 3
consumer

to

Moderate

make bargaining

power

of

buying decision are the buyers


appearance,

quality Each

firms

offer

price and environmental products that are differ

effect

that

one from

other

company is offering that that

buyers

differs from any other different


Brand identity

varieties

brand. (Sun.2008)
Almost
all
of

choose from.
the 3
=

companies

this bargaining

in

companies
has
to

Moderate
power

of

industry are well known buyers


that

provide

quality

good Brand identity of a one

products

and firm has an impact to

reasonable prices that buyers buying decision.


are new to entrants may
take more time to have
its own identity.
Brand

identity

of

companies is based on
quality,

safety,

performance, value, fuel


economy,

design/style

and
technology/innovation.
(Toyota Annual Report
Buyers Profits

2011)
Some clients are willing 3

Moderate

to buy with a higher bargaining

power

of

price just to meet their buyers


needs,

wants,

and The

expectations.
The

mass

demanding

are

less

concern to the price if


market

is they are profitable and

catching up with luxury. the


Consumers

buyers

are

product

also buying

they

meets

are
their

more expectation. Buyers are

sophisticated

basing

infotainment

their

buying

systems decision on variety of

and are expecting more lifestyles.


high-end features to be
standard.
(Strategy&.pwc.com)
TOTAL AVERAGE

3.22

There

moderate

is

bargaining

power of buyers
v. Bargaining Power of Suppliers
Analysis criteria
Differentiation
inputs

Description
of There
are
products

Ratings
innovated 3
=

that

Moderate

attract bargaining of suppliers

customers to help them Suppliers of the industry


to save more.
Auto

may

also

manufacturers materials

require

inputs-labor, same

offer
and

at

time,

new
the
the

parts, raw materials and suppliers can increase


services.

The

cost

of their prices due to the

these inputs can have a innovations.


significant

effect

on

profitability.
Switching

cost

(ukessays.com)
of There
are
multiple 3

Moderate

suppliers and firms in choices of suppliers to bargaining


the industry

power

of

lessen cost so that it will suppliers


not affect the price of a Some
product.

price

materials

cannot

Establishing part designs avoided to rise.


and
requires

specification
a

fair

initial

of

raw
be

investment.
Presence
substitute inputs

(ukessays.com)
of There are alternative 3

Moderate

types of substitutes on bargaining


raw materials.

and

of

of

industry,

suppliers

The problem with the In


quality

power

the

equipment company can choose to

compatibility

of switch

from

one

raw

parts made by different material to another in


manufacturers

became order to save cost, but

too expensive as it was still, it is not of the same


costing more comparing quality.
to buying from suppliers.
Supplier

(ukessays.com)
There
is
a

concentration

population of suppliers bargaining of suppliers

large 3

Moderate

in the industry. Suppliers There are large numbers


in this market, either big of

suppliers

or small, may have a competing.


mild

competition

because

of

high

accessibility of materials
or supply.
If

manufacturer

is

reliant on one supplier


almost exclusively, this
creates a monopolistic
situation
that

that

the

keep
satisfied,

requires

manufacturer

the

supplier

especially

if

are

they are exploring other


manufacturing
opportunities with rivals.
Importance of volume The purchasing power of 3
to supplier

clients puts weight on bargaining


organizations
of high quality.
top

of

must

assurance

be
that

an
the

automobile concern for clients and

component
have

power

by suppliers

requesting less cost but There


The

Moderate

suppliers the quality of materials

the

ability

to delivered are met.

leverage their buyers to


accept

engineering

changes

that

affects

their production, dictate


supply availability and
dates, and set prices in
line

with

their

own

profitability
requirements.
(ukessays.com)
Impact of inputs on Buyers
are

price 3

cost or differentiation sensitive

their bargaining

and

Moderate
power

of

decision is often based suppliers


on

how

vehicle

much
cost

do

and

a Suppliers can produce


its materials

that

are

features or buyers will needed by the firms to


switch to another brand.

meet

the

needs

and

The cost of the inputs wants of the customers.


can have a significant
effect

on

profitability.

(ukessays.com)
TOTAL AVERAGE

bargaining

Moderate
power

of

suppliers
d. Analysis of Potential Changes in the Macro-environment
i. General Economic Conditions
Automotive sales in the Philippines moved up from 165,056
units in 2011 to over 180,000 in 2012 (wikipedia.org). A
2013 Canadian market research report predicted that
further

investments

in

the

automotive

sector

were

expected to grow in the following years. Toyota sells the


most

vehicles

in

the

country

(Oslowski,

Justins

Automotive Production in the Philippines). The booming


Philippine auto market will be an additional source of
growth for parts suppliers (mb.com).
Effect on Barriers or Determinants: Threat of new
entrants is low because profitability requires economies of
scale. The intensity of rivalry is moderate because industry
growth is high and concentration and balance of the
companies in the industry is low because other firms are
not contented with their current position in the market.
ii. Population Demographics
There are 37% of age structures ranging from 25-54 years
old. People within this age bracket are mostly those who
have the capability to buy or purchase private cars. Among
other age structures, they have the highest percentage
(indexmundi.com).
Effect on Barriers or Determinants: Bargaining power
of buyers is moderately high because buyer concentration

and firm concentration is the same and buyer volume is


large enough to become potential customers.
iii. Societal Values and Lifestyle
Customers nowadays prefer to choose a brand with high
quality but low cost. That is why Japanese companies,
including Toyota, improvised tools to improve quality,
particularly the Six Sigma. Also, there are different health
organizations today that are motivating people to walk as a
perfect form of exercise that affects the automotive
industrys profitability. On the other hand, people are
becoming more aware of the negative impact of energy
consumption in our environment that makes customers
find products that has low impact in the environment,
emerging

popularization

of

hybrid

cars

(ivythesis.typepad.com).
Effect on Barriers or Determinants: Threat of new
entrants is nearly moderate because proprietary product
differences

is

high

with

regards

to

quality

and

improvement of products, brand identity is low because


many companies in the industry are well-known in
providing high quality products, absolute cost advantage is
somewhat

high

with

regards

to

the

companies

innovations, and government policy is affecting the new


entrants capacity to establish a firm. Threat of substitutes
is moderate because the relative price performance of
substitutes is somewhat high due to fluctuating fuel prices
and buyer propensity to substitutes is also somewhat high
due

to

the

private

vehicles

environmental

aspects,

convenience, and safety. Bargaining power of buyers is


moderate because there are substitute products that are
fuel-saving, product differences are somewhat high with

regards to environmental aspects, companies have their


own brand identity regarding the relation of price and
quality, and buyer profits are high that should meet the
requirements of their needs.
iv. Technology
Advancements in technology include safety standardization
among different automotive vehicles that Toyota aimed to
make a safe car which can protect occupants in the
event of car accidents or prevent accidents from occurring.
With the advent of new technology, robots are designed
and invented that made Toyota use industrial robots in
their production line to minimize errors (toyota.co.jp).
Effect on Barriers or Determinants: Threat of new
entrants is moderate because of the new technologies
being discovered affecting proprietary product differences,
safety and performance due to technology and innovation
that affects brand identity, the latest innovations are
requiring new firms to have a huge capital requirements,
and innovations, also, is

one

of

the absolute cost

advantages. Intensity of rivalry is moderate because


information technology is making product differences.
Bargaining power of buyers is somewhat strong because
technological advancements on safety and performance
affect both substitute products and brand identity.

v. Ecological
Environmentalists say that fossil fuels greatly harm the
environment as it causes climate change. Toyota and other

car manufacturers respond to this by making vehicles that


use ethanol instead of gasoline on their hybrid vehicles
(enotes.com).
Effect on Barriers or Determinants: Threat of new
entrants is weak because fuel economy is affecting brand
identity

and

environmental

matter

is

one

of

the

government policies. Threat of substitution is moderate


because fuel prices affect the relative price performance of
substitutes and buyer propensity to substitutes is affected
by the environmental aspects. Bargaining power of buyers
is moderate because fuel saving is a factor why customers
use substitute products, environmental effect of cars are
creating product differences, and fuel economy is making a
brand identity for automotive industry.
vi. Infrastructural
Congestion has gotten very bad as the economy grew
according to a taxi driver named RaniloBanez. Looking at a
bumper-to bumper traffic jams along any streets and road,
no one will be encouraged to buy new cars to add up to the
traffic, even the government will try to lessen or limit the
users of private cars (philstar.com). Improvements are now
being

done

by

the

government

including

skyways,

highways, and expressways wherein some are already


approved

and

some

are

already

being

constructed,

believing that additional roads will help lessen the traffic


(wikipedia.org).
Effect on Barriers or Determinants: The threat of new
entrants
regarding

is

weak

the

because

number

of

production of new vehicles.


vii. Political Environment

the

government

vehicles

are

policies

limiting

the

Anti-government protests took place in Thailand between


the latter part of 2013 until 2014, resulting in removal of
their prime minister and the naming of Thai army chief as
the new prime minister. The protests affected Thai auto
production which orders auto parts from the Philippines
(philstar.com).
Effect on Barriers or Determinants: Threat of new
entrants is low because the changing of politics will incur
new firms a lot of costs with regards to government
regulations. Bargaining power of suppliers is low because
with the change of leaders, contracts will also change.
viii. Legislations and Regulations
Toyota, along with other automotive manufacturers, is a
member

of

Chamber

of

Automotive

Manufacturers

Association of the Philippines, Incorporated (CAMPI). Being


a member, they have to follow rules, laws, and regulations
CAMPI is requiring them. It includes Republic Act no. 8750
(Seatbelt Law), Republic Act no. 8749 (Philippine Clean Air
Act), and Republic Act no. 9224 (Rationalization of Excise
Tax for Motor Vehicles) (pressroom.ph). The Republic Act
no. 10642 or the Philippine Lemon Law which is an act
strengthening consumer protection in the purchase of
brand new motor vehicles that begun and held in Metro
Manila on twenty-second day of July, year two thousand
thirteen (gov.ph).
Effect on Barriers or Determinants: Threat of new
entrants is low because there are many regulations to
follow regarding taxes and tariffs. Bargaining power of
buyers is high due to the governments regulation about
the customers rights and safety. Bargaining power of

suppliers is high because contracts are of high value for


the manufacturers.
e. Threats and Opportunities
i. Threats

Intensity of Rivalry
Brand Identity almost all companies in the
industry have created their own names and identities
which is a threat to Toyota in attracting customers.
Concentration and Balance there are a lot of
competitors in the automotive market that are not
satisfied with their current position, creating a threat
to Toyotas position in the market.
Exit Barriers those new firms that entered the
industry cannot exit anymore due to a huge cost and
this is a threat to Toyota because there will be more
competitors that will try to remove them from their

current position.
Bargaining Power of Buyers
Buyer Volume there are a lot of buyers in the
market but there are also a lot of competitors that
will try to target Toyotas prospective customers.
Substitute Products other than private vehicles,
customers may choose to transport using public
vehicles to save fuel and the cost of maintenance.

ii. Opportunities

New Entrants
Economies of Scale big companies in the industry
prevents new entrants to establish their own firms,
causing Toyota to still be the number one in sales.
Brand Identity new entrants cannot make their
own names in the industry while Toyota is still
making it to the top.

Capital Requirements new establishing firms


cannot compete with Toyotas capital, making it the
number one automotive brand in the Philippines.
Government Policy the government has a huge
effect on the new entrants capacity to establish or
build

their

own

companies,

while

Toyota

still

manages on the government policies that easy.

III.

Analysis of Internal Environment


a. Financial Analysis
Overall, Toyota has outperformed the industry over the past
years. Total assets increased 586.8 billion from the end of the
previous fiscal year to 3,243.7 billion due mainly to an increase
in market value of investment securities. Liabilities amounted to
1,718.8 billion, an increase of 259.7 billion from the end of the
previous fiscal year due mainly to an increase in deferred tax
liabilities. Net assets amounted to 1,524.9 billion , an increase of
327.1 billion from the end of the previous fiscal year. Cash flows
from operating activities increased by 151.2 billion

in fiscal

2013, due mainly, to posting income before income taxes of 80.1


billion . Net cash provided by operating activities increased by
49.5 billion compared with an increase of 101.7 billion in fiscal
2012. Cash flows from investing activities resulted in a decrease
in cash of 274.2 billion in fiscal 2013, attributable primarily to an
increase in payments for purchases of property, plant and
equipment amounting to 112.4 billion . Net cash used in
investing activities increased by 264.8 billion compared with a
decrease of 9.4 billion in fiscal 2012. Cash flows from financing
activities resulted in an increase in cash of 7.0 billion in fiscal
2013, due mainly to 51.7 billion

of net increase in short-term

loans payable, despite the redemption of bonds payable of 54.1

billion . After adding translation adjustments and cash and cash


equivalents at beginning of period, cash and cash equivalents as
of March 31, 2013 stood at 179.3 billion , a decrease of 117.5
billion , or 40%, over fiscal 2012.
b. Financial Ratios in Comparison to Industry/Competitor
Performance
Liquidity Ratio
Toyota
Corp.,

Motor Mar 31, 2015

Mar 31, 2014

Mar 31, 2013

1.07
0.84

1.07
0.84

liquidity

ratios
Current ratio
Quick ratio

1.09
0.85

Ratio
Current ratio

Description
A
liquidity
calculated
assets

as

The company
ratio Toyota Motor

current current ratio improved

divided

current liabilities.
A
liquidity

Quick ratio

by from 2013 to 2014 and


from 2014 to 2015.
ratio Toyota Motor Corp.'s

calculated as (cash plus quick


short-term

Corp.'s

ratio

improved

marketable from 2013 to 2014 and

investments

plus from 2014 to 2015.

receivables) divided by
current liabilities.
Leverage Ratios
Toyota
Corp.,

Motor Mar 31, 2015

Mar 31, 2014

Mar 31, 2013

leverage

ratios
Debt-to-Equity

1.13

1.13

1.16

Ratio
Times-Interest-

140.98

141.57

72.20

Earned Ratio

Ratio
Debt-to-Total

Description

The company

Assets

Ratio
Debt-to-Equity Ratio

solvency

ratio Toyota

Motor

Corp.'s

calculated as total debt debt-to-equity


divided

by

ratio

total improved from 2013 to

shareholders' equity.

2014 but then slightly


deteriorated from 2014

Times-Interest-Earned

Ratio

calculated

to 2015.
ratio Toyota Motor

solvency

divided

as
by

Corp.'s

EBIT interest coverage ratio


interest improved from 2013 to

payments.

2014 but then slightly


deteriorated from 2014
to 2015.

Activity Ratios
Toyota

Motor Mar 31, 2015

Mar 31, 2014

Mar 31, 2013

10.55

10.50

Corp., short-term
activity ratios
Inventory

9.78

Turnover
Ratio
Inventory Turnover

Description
An
activity
calculated

as

The company
ratio Toyota Motor
cost

of inventory

Corp.'s
turnover

goods sold divided by improved from 2013 to


inventory.

2014

but

then

deteriorated
significantly from 2014

to 2015.
Profitability Ratios
Toyota

Motor Mar 31, 2015

Mar 31, 2014

Mar 31, 2013

Corp., profitability
ratios
Gross

Profit 19.80%

19.04%

15.51%

Margin
Operating

Profit 10.10%

8.92%

5.99%

Margin
Net Profit Margin
7.98%
Return on Total 4.55%

7.10%
4.40%

4.36%
2.71%

Assets (ROA)
Return

12.60%

7.92%

on 12.95%

Stockholders
Equity (ROE)
Ratio
Gross Profit Margin

Description
Gross
profit

The company
margin Toyota Motor

indicates

the gross

profit

Corp.'s
margin

percentage of revenue improved from 2013 to

Operating Profit Margin

available

to

cover 2014 and from 2014 to

operating

and

other 2015.

expenditures.
A
profitability

ratio Toyota

Motor

Corp.'s

calculated as operating operating profit margin


income

divided

revenue.
Net Profit Margin

An

2014 and from 2014 to

indicator

profitability,

by improved from 2013 to


2015.
of Toyota Motor Corp.'s net

calculated profit margin improved

as net income divided from 2013 to 2014 and


by revenue.
Return on Total Assets A
profitability

from 2014 to 2015.


ratio Toyota Motor Corp.'s

(ROA)

calculated

as

net ROA

improved

from

income divided by total 2013 to 2014 and from


assets.
Return on Stockholders A
profitability
Equity (ROE)

calculated
income

2014 to 2015.
ratio Toyota Motor

as
divided

net ROE

Corp.'s

improved

from

by 2013 to 2014 and from

shareholders' equity.

2014 to 2015.

Growth Ratio
Toyota

Motor Mar 31, 2015

Corp.,

Mar 31, 2014

Mar 31, 2013

11.17

6.45

growth

ratio
Earnings

Per 11.51

Share

c. Value Chain Analysis

i. Primary Activities
The primary activities in Toyota's value chain analysis
include Inbound Logistics, Operations, Outbound Logistics,
Marketing and Sales,and Service.

Inbound Logistics
Inbound logistics use JIT (Just-in-Time) system of
production as it decreases the inventory cost. JIT
helps Toyota to optimize their assembling and
production process as well as to minimize parts going
to waste or getting unused as inventory. Inbound
logistics are the goods that the company receives
from its suppliers and store for some period of time
until the moment when they will be used in the
productionand process. Toyota company does not
have and is not able to create own raw materials that
are needed for assembling of cars, thus it has to
collaborate with a third party. Toyota orders the raw
materials from all over the world and in the interest
of maximizing their availability of raw materials; they
maintain good relationships with their suppliers.
Toyota uses Just-in-Time system to manage the
supply of raw materials as well as optimizing the
supply and production processes

Operations
These
activities

comprise

mainly

of

the

manufacturing and assembling process of the motor


vehicles. Other activities in the operations may
include motor tuning, configuration of motor parts
and

final

engine

tuning.

Toyota

Motors

have

established and maintained the image of producing


reliable and long lasting vehicles largely due to their
well-designed and moderated operation process. One
of the main factors of Toyotas successful sales
record

is

credited

to

their

comprehensive

implementation of an exquisitely planned operation


system.
Toyota Production System (TPS) is an operation
structure followed, which consists of the integration
of the lean production concept and Just-In-Time (JIT)
management, controls the production process in
accordance with the customer requirements. Other
operation activities also include the Jidoka system,
which stops the production process if any defects or
other

operational

problems

occur.

Operational

constancy is also a part of TPS and consists of


Heijunka concept which focuses on the uniform
distribution of work at any position of the production
process, Work Organization focusing on the accurate
distribution

of

tasks

in

the

correct

order

and

description, and Total Productive Maintenance (TPM)


which

emphasizes

on

overall

check-up

of

all

equipment and tools used in the production process.


Outbound Logistics
On completion of the operation process, final
products are transferred to the retailers, wholesalers
and, ultimately, to the final customers. Toyota
controls the whole process of vehicles distribution,
from the factory to their branches worldwide, to
ensure that the final products are delivered in the
right place and at the right time. Each Toyota dealer
is directly linked and controlled by Toyota, with few or
no subsidiaries involved in the distribution process.
Outbound logistics of finished vehicles are the
responsibility of Toyota Motor Sales. Parts Distribution
manages the supply of service parts from the plant
to the service center. It supports service parts

production and shipping preparation which includes


containerization and overseas shipping. This group is
also responsible for quality, technical support and

overseas logistics and customs.


Marketing and Sales
In these activities, Toyotas marketing department
assigns new products to the precise group of
targeted customers. Marketing and Sales activities of
Toyota also include emphasis on their planned
promotion

mix

and

marketing

communication

approaches, like advertising and sales promotions, as


well as building groundwork for offers that would be
suitable

for

meeting

the

expectations

of

the

customers and the company, as well.


Service
Service is the final aspect of the primary activities
that mainly adds value to the products and ensures
successful distribution, as well as, obtaining feedback
and response from the customers. This includes all
areas of service such as final checking, after-sales
service, maintenance, handling complaints, training,
repair services and additional customer services.
Toyota believes that customers are the driver of
the companys success, thus it provides and improve
several types of their offered services. As Toyota
products main factor is reliability, therefore services
are delivered by qualified personnel ensuring all
services provided are of high quality. The importance
of perfection ensures service excellence and more
satisfied customers, as well as, sustaining a greater

competitive advantage.
ii. Support Activities

Support activities include Procurement, Technology, Human


Resource Management, and Firm Infrastructure.
Procurement
These activities are associated with the purchase of
goods, materials, equipment and services, and focus
on reducing the cost on purchases and receiving
them on the assigned time. Toyota uses e-buying and
outsourcing

methods

to

manage

procurement

activities. Furthermore, in collaboration with its


suppliers,

Toyota

environmental

supports

pollution

that

the

reduction

occurs

during

of
the

delivery of supplies.
Technology
These activities are the integration of constantly
developing technologies in the processes used and
help

to

create

and

maintain

their

competitive

advantage. Every department of Toyota is build up on


technologies.

The

main

focus

on

technology

development is to guarantee the customers of the


safety of the vehicles. Toyota combines forces with
Collaborative Safety Research Centre located in the
United States of America to reform safety checks of
the vehicles and improvise test-drives, as well as,
improve their overall product performance. Toyota
has integrated safety technological systems that are
aimed to provide safety for the drivers and the
vehicles. The first technology is PCS (Pre-Crash
Safety) system that helps to predict possible crash
and thereby minimizes the risk of damage and
injuries. The second is Pop-Up Bonnet technology
which is a definite design of the car frame structures
that was created by Toyota to avoid the damage

caused to other vehicles and the pedestrians. The


third one is Adaptive Driving Beam system which is
assimilated in some models of Toyota cars that helps

to regulate high beam in automatic way.


Human Resource Management
It is the important part of the whole organizational
business and Toyota uses different tactics to sustain
its employees. Other car manufacturing companies
are considered as producers of high quality cars,
however they cannot compete with Toyota in Human
Resource Management, as well as its suppliers and
methods

of

distribution.

Toyota

has

highly

integrated Lean Production System in order to use


the workforce in more productive and efficient way.
The main concept of managing human resource is to
expand the capacity and capability of the employees
by providing them a material encouragement for the
extra work, training them to develop their working
skills, and giving them various rewards. These
methods lead to friendly and comfortable working
atmosphere in the company that in turn increase in
productivity and quality of the product and results in

creating of the competitive advantage.


Firm Infrastructure
These activities are connected with developing the
strategic plans of the organization. MIS (Management
Information System) plays a vital role in designing
the strategic plan, organizing, and controlling the
various departments of Toyota such as finance,
accounting, and corporate strategy. Moreover, Toyota
uses robotics system where people act as operators
that make the production process fast and efficient.

d. Strengths and Weaknesses


i. Strengths

Lower Production Cost through the use of


JIT(Just in Time)
SOURCE: Value Chain Primary Activities (Inbound
Logistics)
DISCUSS: Toyota Company uses JIT as their practice
on buying the raw materials from the supplier in
preparation for the operation. This practice becomes
the strength of the company since they lead the
other company with this kind of training. Additionally,
this insures the supply of new raw materials rather

than using old stock of raw materials.


Strong Brand Portfolio that creates higher
profit
SOURCE: Value Chain Primary Activities (Marketing
and Sales)
DISCUSS: Currently, the company sells different
model of cars reaching up to 70 differentiated cars.

This creates a stronger brand portfolio.


Highly Integrated Lean Production System in
order to keep people
SOURCE: Value Chain Support Activities (Human
Resource Management)
DISCUSS: Toyota does a big investment when it
comes to the trainings and seminars to improve the
productivity of their people. Also to insure the
loyalty, they give reasonable benefits for their
people.

Other

manufacturing

companies

in

the

industry can produce higher quality cars; however


they cannot keep their people just like what Toyota
did.

ii. Weaknesses

Large-scale recalls
SOURCE: Financial Statement
DISCUSS: Toyota had quite a few large-scale vehicle
recalls over the past few years. The business recalled
9 million vehicles between 2009 and 2010 and 7.43
million cars in 2012. Such recalls does not only hurt
the firm financially but significantly damages firms

brand.
Weak presence in the emerging markets
SOURCE: Value Chain Outbound Logistics
DISCUSS: Toyotas main markets are Japan, United
States, and Europe, while such emerging economies
such as China or India make only a small percentage
of all Toyotas sales. Due to poor presence in the
largest automobile market which happens to be
China. Toyota will find it hard to compete with GM

IV.

that has huge market share there.


Strategic Plan
a.)
Objectives
i.)
Social
To respond to the needs of the customers maximizing

the resources available in the society.


To develop products that will help both company and
the customers. Company in terms of gaining higher
profit and customers in terms of benefits from the

ii.)

products and service.


Financial
Achieves certain cost reduction in purchase of the

needed material
Lowering level of wastage
Raise the revenue up to 5% using different strategies

iii.)

b.)

To establish new strategic alliance yearly


Strategic
To have all the products meets the guidelines of the

company and meet the satisfaction of the customers.


Employ professionals that can create success to the

company
Continuous

innovate

products

to

introduce

something new in the market


Evaluation of Present Corporate Strategies (Actual

Company Strategies)
i.)
Generic Competitive Strategy
Cost leadership
Toyota is the low cost producer in the industry.
Toyota achieves its cost leadership strategy by
adopting lean production, careful choice and control
of suppliers, efficient distribution, and low servicing
costs from a quality product.(Michael E. Porter) This
quote from Michael Porter sums up how Toyota
achieves this low cost strategy. Through research, it
is evident that Toyota is still the low cost leader in
the automotive industry.
Recent events have suggested that Toyota has
focused too much on low cost, losing market share
and their market positioning of superior design and
quality,

which

historically

they

have

used

differentiation strategy. For Toyota, the biggest thing


they need to do is make sure that their low cost
strategy does not compromise their superior design
and quality. (www.wou.edu ~bneish06)

DIFFERENTIATION
Toyotas uses both differentiation and low cost as
generic strategies to try and gain a competitive
advantage over their competitors in the automotive

industry.

The market scope that Toyota uses is a

broad one that encompasses nearly every type of


customer that is in the market to purchase an
automobile.

Toyota is able to target such a large

market because they have something for everyone.


Toyota has four wheel drive trucks and SUVs for the
outdoor types or those who live in areas that face
severe weather conditions, hybrid models like the
Prius

for

the

eco-friendly

customers

that

are

interested in saving the environment, along with the


standard

cars

for

general,

everyday

use.

Additionally, Toyota provides vehicles for all price


ranges. From the low price Toyota Corolla line of cars
to the high priced luxury line of cars and SUVs with
Lexus, Toyota has something for everyone.
Toyota differentiates on several levels form
their competitors. First of all, Toyota has been very
successful in differentiating on the basis of superior
design and quality. This has led to Toyota being able
to create a brand image that is very strong and one
that brings to mind quality, long lasting cars when a
potential customer sees it. The strength of Toyotas
brand image has been seen in recent years with the
recalls and problems Toyota faced in dealing with
these recalls.

Toyota was able to survive these

problems because they had such a long and proven


track record of quality and superior.

Another, area

that Toyota differentiates is in technology.

Toyota

was the first successful mass produce the hybrid car


on the market when it released the Prius in 2003.
Being the first to get their hybrid on the market

allowed Toyota to gain a large portion of the market


share in the area of hybrid cars.

ii.)

Dimensions of Competitive Strategy

Technological Leadership

TOYOTA

GM
LEADER

FOLLOWER

Toyota is not the technological leader in the


industry. The company chooses to be a follower in
order to maintain the image brand that they started.
They are known to be the manufacturer of hybrid
cars. Some companies in the industry already
launched an automotive cars powered by electricity.
Customers taste are always based on the trend.
Toyota's recent strategy is to become the
world's

number

underpinned

by

one
using

automaker
new

has

know-how,

been
new

technology and new materials to improve, perfect


and break through auto design and manufacturing.
However, the strategy also required that Toyota
shifted its focus from manufacturing engineering and
built-in-quality toward research and development
product design.

When a company shifts its focus form lean


production to technology - innovation, there is an
embedded obstacle - culture change. On one hand,
the

essence

of

lean

production

dictates

the

elimination of waste. On the other hand, the


uncertainties in new product development require
that

the

manufacturer

build

in

redundancy

to

manage the risks of the unknown and unsure a high


level of safety. Trying to balance lean production with
the need for redundancy is a difficult act that
requires the leadership to be instrumental in making
key decisions as well as leading and managing the
change
(http://www.ukessays.com/essays/marketing/strategi
c-management-report-on-toyota-marketingessay.php)

Geographic Scope
TOYOTA

HONDA

LOCAL

GLOBAL

Geographically, Toyota started its company in


Japan and expanded globally that reach up to the
Philippines and other county. Every country have
more than 10 outlets of the company. Similar with
Honda

they

are

both

global

company.

Toyota

penetrated the emerging market more rapidly than


Honda

did.Toyota

already

conquered

America,

Europe, Africa, Asian and Oceania. There were


total

number

of

33

countries.

(https://www.google.com.ph/search?sclient=psyab&biw=1137&bih=721&q=branches%20of
%20toyota%20in%20world&oq=branches%20of
%20toyota&gs_l=hp.1.3.0l3j0i22i30.4576852.458246
6.0.4587923.22.13.2.7.7.0.335.2527.0j9j3j1.13.0....0.
..1c.1.64.psyab..0.21.2362.mYIvSs94Zdk&pbx=1&dpr=0.9&ion=1
&cad=cbv&sei=MtaVVpipNoWq0ASTvqjwAw&rct=j)
(http://www.strategyand.pwc.com/perspectives/2015auto-trends)
(https://www.toyota.co.jp/worldwide/toyota/asia.html)

Specialization
Toyota Motor Philippines Corporation is doing
more on specialization of their product line which
is the automobile line. They produce cars and
vehicles of different styles and also provide
services that are for cars and vehicles, as well. In
the spectrum line below, it can be seen that TMP
is far in customizing product lines of different
segments because TMP is not creating other
products or providing services that are out of their
line of specialization. (www.toyota.com.ph)

Toyota
Specialize
one product
line

Customize
product
lines of
different

Brand Identification
By the year 2014, TMP is the top seller of cars
with 106, 110 units sold. (motioncars.inquirer.net)
It simply explains that the company is well-known
and its brand identification is strong enough to
attract more buyers.
Toyota

Weak brand
identificatio
n

Strong
brand
identificatio
n

Push and Pull Channel Selection


TMP is using the pull method wherein allowing a
single-piece flow system that could eliminate bulk
production and batch sizes since only one product
at

time

is

manufacturers,
procedure

and

being
this

worked

on.

can

be

be

quite

can

For

car

time-saving
profitable.

It

minimizes the expense of the need for space due


to overproduction and it allows a company to
reduce the cost of labor associated with stock
handling. (shmula.com)
Toyota
Push
strategy

c.)Proposed Corporate Strategy


i. Details of the Strategy

Pull strategy

Focuses on the weak presence in the emerging


markets
Since Toyotas main market are Japan, United States,
and Europe the economy of those country are higher than
other countries like China , India and Brazil where Toyota
has lack of presence wherein the General Motors has the
largest national market in China and followed by the
United States. The company has been the sales leader
among global automakers in China for six consecutive
years. (chinabusinessreview.com).
China is facing challenges in four main areas: energy,
environment, safety, and congestion. In terms of energy
more than 50 percent of Chinas oil is imported, and in the
last five years the countrys greatest increase in oil use
was from transportation. The huge concern is how China
will sustain an auto industry when roughly 96 percent of its
cars may run on gasolineand many other industries
consume energy as well. In terms of the environment,
although China has made major accomplishments reducing
auto emissions in the past 10-20 years, it still has many
buses and trucks with old technologies. In many major
cities,

one-third

of

air

pollutants

are

auto

related.

Concerning safety, although China has far fewer cars on


the streetprobably one-fifth to one-sixth of whats in the
USand far fewer auto-related accidents than in the US,
China has 10 or 12 times more auto-related fatalities than
in America. This is because most people that are hurt in car
accidents in China are pedestrians. Finally, many cities are
suffering from congestion.
By providing vehicles that will give solutions to China and
other

countries'

main

issues

regarding

energy,

environment, safety and congestion, Toyota can improve


their presence on tose markets. Come up strategies would
be promoting their hybrids cars or come up with a new
innovate vehicles that targeting energy efficiency and
environment concern aspects.
Expands on market in other countries in proposing low cost
cars that are differentiated from the other brand by design
and engineering quality.
The emerging markets in Asia have the most potential for
growth and the transportation of choice is either highend luxury vehicles or low-cost, basic transport for the
masses. Reuters reports

(via

Japan's Chunichi

Shimbunnewspaper) that Toyota is planning to introduce


something on the low-end of the spectrum (autoblog.com)
Advancement of vehicle's features can strengthens the
weak presence of Toyota in emerging markets.
Customers' demands are changing so vehicles should
upgrade accordingly to the preferences of potential buyers.
Technology

advancement

is

way

out

to

provide

innovative features in a product Increase in electronics and


software content that targeting the quality, demands and
safety.
ii. Cost of the Strategy
Increase selling of vehicles in emerging markets
from the aim of selling half of its vehicles last year.
Toyota may give more effort in strengthening their
presence in other emerging markets

by promoting its

products that can provide solution in some issues and meet


the needs of a potential buyers.
As we all know Toyota is a cost leader company, by wise
pick on suppliers and effecient tools and process withan
ensure quality so they can attain low cost.

By introducing cars that meet international needs in


rapidly growing emerging markets, seeking for an increase
in the share global sales made up by emerging markets,
from 40% to 50%.
Aiming to sell

more than a half produce of its

product for boosting presence in emerging markets.


The cost of electronics and software content in autos
was less than 20 percent of the total cost a decade ago.
Today it is as much as 35 percent, according to studies by
Manfred Broy, a professor of informatics at Technical
University, Munich. More importantly, electronics systems
continue to contribute more than 90 percent of innovations
and new features.
iii. Potential Benefit of the Strategy
Toyota Motor will be the one of the benefited on the
proposed strategy in increase their economic due to the

high sales of the products.


Potential buyers in emerging markets will be benefited in
terms of the buying cars by getting their satisfaction by
having a safety, energy efficient, and eco-friendly vehicle

in low cost.
Growth in the market of Toyota will be in a good scale by
increasing the numbers of buyers because of this

innovation
Increase bargaining of power in Toyota in terms of buyer's
profitability. It is affecting how much people are willing to
pay for automobiles. That willingness is also affected by
the waning of product differentiation, due partly to a
general

increase

industry.
iv. Basis of Strategy

in

vehicle

quality

throughout

the

Toyota weakness on value chain outbound logistic is


having a lack or weak presence in some emrging markets
China currently registered the highest rate of economic
growth and so the other selected countries and the
automotive segment is a very large expansion, which
makes Toyota to hurry to take over the control of this
market.
A recent Consumer Reports survey found that
infotainment equipment was the most troublesome feature
in 2014 vehicles, suggesting a powerful upside for
companies that can devise superior systems.
Telematics features, including semi

autonomous

driving aids such as automatic parallel parking and lanekeeping assistance as well as sensor-based reporting on
car maintenance and usage, also present the chance to
forge a closer relationship with customers and increase
margins. For example, Original Equipment Manufacturers
(OEMs) and dealers can offer more convenient proactive
service, alerting a car owner to upcoming maintenance or
repairs. In addition, telematics features afford opportunities
for tie-ins with insurers, such as offering discounts for
customers who drive safely.
The increasing importance

of

infotainment

and

telematics systems is disruptive for OEMs and traditional


suppliers, putting a premium on innovation and changing
the ways that industry players design and develop new
products

and

becoming

as

services.
critical

as

Software

breakthroughs

hardware

innovation,

are
and

competition is increasingly coming from nontraditional


players.

Ever

more

vital

software

content

has

also

accelerated the pace of change in products and features.


Whereas the time frame for new vehicle launches is

typically three to four years, the cycle for new software


iterations, often driven by interactivity with mobile devices,
is measured in months (Stragegy&.pwc.com).
v. Strength to be developed or weakness

to

be

overcome
General Motors are a company of many firsts in China. In
1997, we set up the first technical center JV in Chinathe
Pan Asia Technical Automotive Center (PATAC)between
GM and SAIC. It is now one of their core advantages. It
means other company will have difficulties on patronizing

by Chinese people.
Toyota can compete with other company in providing the
customer needs and wants since they can make products
with high quality, always perfecting and innovating
automotive technologies, creating new models, showing
concern for consumption, but also for the environment

surroundings, focusing on the consumer.


Toyota's strategies in advancement innovation is an edge

to their continous growth.


Technology advancement

sustains

the

quality

of

product so that Toyota can exceed the customers'


expectation.
vi. How can the strategy help the country
By meeting the need and providing solutions to a
customers, Toyota will attain it's social objectives and
boosting the revenue of the company.
brand identity and also their position in the market. The
continous innovation is an advantage of the company in
introducing a product.
Another Proposed Corporate Strategy
i. Details of the strategy
Online Car Shopping

Because of the numerous advantages and benefits,


more and more people say they prefer online shopping
over conventional shopping these days. Customer wants
easier life, in creating online car shopping exclusively for
Toyota Products where you can see all the products with its
features, the new introduce product. You can also give
feedbacks and suggestions.They can access Toyotas online
shop anytime and anywhere also through smart phones.
The number of smartphone users worldwide will
surpass 2 billion in 2016, this year, there will be over 1.91
billion smartphone users across the globe, a figure that will
increase another 12.6% to near 2.16 billion in 2016. For the
first time, more than one-quarter of the global population
will use smartphones in 2015, and by 2018, eMarketer
estimates, over one-third of consumers worldwide, or more
than 2.56 billion people, will do so. That 2018 figure also
represents over half51.7%of all mobile phone users,
meaning that feature phones will have finally become a
minority in the telecommunications world (emarketer.com)
ii. Cost of the strategy
Its hard to say precisely how much professional ecommerce development costs. Small projects can be a few
thousand dollars. Complex projects can be hundred
thousand dollars or more and theres a variety in between.
It may sound expensive but the earning online can go for
about millions of dollars. These different relevant factors
comes down with project scope for an e-commerce budget
Customer base: The size of the customer base
determines the technology requirements, hardware and
software. If you have a large customer base, you will

require a website and supporting applications that can


handle a lot of concurrent traffic. This dictates the
technology you use and the type of network, servers and
other hardware required. This in turn dictates the size and
expertise of your development team. Having a cost for
hiring skilled people for about thousands of dollars or
depends on companys location.
Supporting applications: The industry uses the term
ERP (Enterprise Resource Planning) to describe a host of
software that manages your inventory, shipping (3PL),
invoicing and other back-office services. A large company
may have multiple ERP solutions. Some ERP solutions can
cost over $100,000 for a single annual license. Integrating
those with a website can also take hundreds of hours of
programming
Marketing: Online and offline marketing is an important
expense that needs to be factored into every business
website. As opportunities for marketing increase, such as
social media, video, mobile marketing and DRM (direct
response), etc., companys budgets have to increase to
maintain market share and drive traffic. A larger business
like Toyota might spend over $100,000 a month in
marketing.
Features and Functionality: A large company must provide
the latest, coolest, interactive features to promote their
products and stay competitive and this also includes in
marketing aspects.
Website Content: This includes product images, product
descriptions, pricing and text content about the company,
etc.
iii. Potential benefits of the strategy

Reduced overheads: in general, an online shop costs


less to set up and run than a physical store, although its

important to recognize that making e-commerce work


requires continuing investment.

Lower marketing costs: with better targeting, online


promotion can be more precisely aimed at potential
customers than using conventional media. Its also much
cheaper.

Expanded geographical reach: It can widens the


companys worldwide market just through having an
effective e-commerce strategy.

Being open for business 24/7: with automated order


and payment processing, sales can be made at any time,
and customers can buy when it suits them.

Greater flexibility: an online store can be updated


instantly and as often as you like for example, to
promote a deal of the day on your front page, without
the need for expensive printed display material.

Broader potential customer base: an e-commerce


business is an additional buying channel, capable of
attracting customers who have not bought before.

Improved customer profiling: with the opportunity to


target products and services at specific groups based on
buying data.

Increased

visibility

for

your

business: with an

investment in search engine optimization and online


promotion, an online shop becomes more accessible to
customers searching for your products.

The ability to tell people about your business: this is


particularly valuable when an online store operates
alongside a conventional high-street outlet, providing

information about opening hours, contact details and


answers concerns.

Another marketing channel: online store can support


online marketing efforts by including customer reviews
and testimonials. (Source: businessyell.com)

iv. Basis of Strategy


An online car-buying program that targets Scion's
young customer base is barely off the ground. But
executives are already preparing to roll out a similar
system "as soon as possible" for the Toyota brand. That's
according to Bill Fay, general manager of Toyota Division,
which encompasses both brands. Fay told Automotive
News this month at a press launch here for the 2016
Tacoma that Toyota brand aims to roll out its own version
of Scion's voluntary Pure Process Plus online transaction
program in six to 12 months. Blame the shift on the kids.
"Millennials are starting to express the fact that
they'd like to do more shopping online," Fay said.
"They'd like to connect that shopping to a buying
experience ... that needs to be quicker and more
transparent." The Scion and Toyota initiatives are part of
a broader move by automakers, dealers and third parties
to simplify car buying through online and mobile tools.
Large dealership groups such as AutoNation Inc.
and Sonic Automotive have set up online storefronts that
let

consumers

transaction

complete

online.

many

General

facets

Motors'

of

typical

Shop-Click-Drive

program allows customers to find vehicles, negotiate


prices and handle paperwork online. And TrueCar Inc.

has built its business around connecting its network of


dealers with leads generated through its websites and
mobile apps to minimize price haggling. Fay said the
Toyota and Scion programs aren't an effort to compete
with what the big dealership groups and TrueCar are
doing. Rather, he said, they are a response to changing
consumer buying habits and a way to work with dealers
to provide a more integrated experience. Toyota dealers
who opt in to the yet-unnamed program will have
flexibility in how they implement it in their stores, the
company said. Fay said Toyota will use what it's learning
from Pure Process Plus to shape the Toyota program,
including the information technology and finance and
insurance sides of the operation. The goal, he said, is to
reduce the time a customer spends in the physical
dealership to about an hour. Scion's setup allows a user
to go online, pick and spec out a Scion vehicle; search
local dealerships for the exact vehicle; get price info,
including taxes and fees; calculate monthly payments;
get an estimate on a trade-in, and apply for and get
approved for credit with a certificate to take to the
dealership.
Scion's pilot program has about 60 participating
U.S. dealers, with 30 more expected to join by year end.
The company says 150 are expected by the end of 2016,
out of about 1,000 Scion dealers total. Toyota dealers
will get a preview of the online service at a national
dealer meeting next month. (autonews.com 2016)

v. Strengths to be developed or weakness to be


overcome
Generating

strategy

to

become

customer

oriented will help to have a good relationship with the


clients

and

having

advance

use

of

information

technology.
vi. How can the strategy help the company attain its
objectives?
By this strategy, Toyota can easily reach customers
and

sustain

their

good

customer

relationship.

The

potential higher volume of buyers may prevail by


increasing the visibility of the company that can help
boosting their sales.
d.)

Competitive Advantage
i. Present Competitive Advantages
Competitive advantage occurs when
acquires

or

develops

an

attribute

or

an

organization

combination

of

attributes that allows it to outperform its competitors, it can


be concluded that Toyota's philosophy, its unique continuous
improvement process as well as its highly effective and
efficient HR management system and the deeply-rooted
problem solving culture are truly sustained competitive
advantages and for that reason essentially contribute to
Toyota's leading position in the global automotive industry
Philosophy
The corporate philosophy of a company can be defined as
the set of rules and attitudes that govern the use of the
companies resources
At Toyota Motor Corporation, this basically means that
management decisions are based on a long-term philosophy,
even at the expense of short-term financial goals. To be

more specific, the main ideas of Toyota's philosophy are to


base management decisions on a "philosophical sense of
purpose", to think long term, to have a process for solving
problems, to add value to the organization by developing its
people, and to recognize that continuously solving root
problems drives organizational learning.
Processes
The

so

called

Toyota

Production

System

(TPS).

Both

elements, Toyota's corporate philosophy and its special


manufacturing method, are the double helix of Toyota's DNA.
They define its management style and what is unique about
the company.
The Toyota Production System (TPS)
The most important objective of the Toyota System has been
to

increase

thoroughly

production
eliminating

efficiency
waste.

This

by

consistenly

concept

and

developed

between 1948 and 1975 by Toyota's former president Toyoda


Kiichiro and later by Ohno Taiichi and Eiji Toyoda represents
a highly efficient production system that is similar to that of
Henry Ford several decades earlier, although Toyota's
approach to both product development and distribution
proved to be much more consumer-friendly and marketdriven. The main objective of TPS is to produce goods
synchronously to customer requirements, thus designing out
overburden (muri) and inconsistency (mura) and eliminating
waste (muda) for instance caused by overproduction,
unnecessary transports and waiting times.
Synchronization and standardization of processes

Lean manufacturing

One of the greatest advantages of TPS is its


strong focus on lean production. Lean production is
aimed at the elimination of waste in any area of
production including customer relations, product
design, supplier networks and factory management.
Its

goal is to incorporate less human effort, less

inventory, less time to develop products, and less


space to become highly responsive to customer
demand while producing top quality products in the
most efficient and economical manner possible
Toyota invented Just-in-Time (JIT), an inventory
strategy that strives to improve a businesses return
on investment by reducing in-process inventory and
associated

carrying

costs,

following

the

simple

philosophy that inventory is waste. To meet its


objectives, one of the primary tools of a JIT system
are signals between different points in the process,
which tell production when to make the next part.
Such signals maintain an orderly and efficient flow of
materials

throughout

the

entire

manufacturing

process, improving a manufacturing organization's


return

on

investment,

as

well

as

quality

and

efficiency.
Toyota's

JIT

principle

is

the

company's

outstanding supply chain management, as the high


efficiency and effectiveness of a JIT inventory system
is heavily dependent upon the smooth co-ordination
of a company's supplier network. Toyota as well as
other Japanese car manufacturers are able to ensure
such a smooth co-ordination and close and trustful
cooperation with their suppliers through the so called

Keiretsu.

keiretsu

is

traditional

Japanese

institution and can be defined as a set of companies


with

inter

looking

business

relationships

and

shareholdings. In general, there are three different


types of keiretsu:
Kigyo shudan - Horizontally diversified business
groups
Seisan keiretsu - Vertical manufacturing networks
Ryutsu keiretsu - Vertical distribution networks
Today, Toyota is widely considered the biggest
of the vertically-integrated keiretsu groups, with
companies like the Denso Corporation - the world's
second largest automotive components manufacturer
- as well as 300 other component suppliers being
more or less directly linked to the company.
The high efficiency of Toyota's manufacturing
plants is also due to a high level of standardization.
For Toyota, standardized tasks and processes are the
foundation

for

continuous

improvement

and

employee empowerment. In this context, one of the


most important principles for Toyota is to visualize
standards to ensure that no problems are hidden.
Included in this principle is the so called 5S Program
comprising five steps that are used to make all work
spaces efficient and productive, help people share
work stations, reduce time looking for needed tools
and improve the work environment.
Avoiding errors
One of the most important aspects when
working with a minimum stock of materials and JIT
inventory systems is to ensure that each part

entering the next step of the production process


meets the highest possible quality standards. To
meet this requirement, it is not enough to take
samples. In fact, all employees working in production
and logistics must be trained and sensibilized for this
set of problems.
At Toyota, this is ensured by the so called Total
Quality Management (TQM) approach.
Improvement of the production lines
Another fundamentally important pre-condition
for a highly efficient and effective production is the
continuous improvement of the production line and
the

facilities.

Only

if

the

machinery

and

the

equipment are at the forefront of technology and are


working reliably without any defects and failures, it
can

be

ensured

that

the

machine

uptime

is

predictable and the process capability is sustained,


avoiding that the process must keep extra stocks to
buffer against any uncertainties and that the flow
through the process will be interrupted.
At

Toyota,

this

in

ensured

through

the

application of Total Productive Maintenance (TPM).


TPM is a proactive approach that essentially aims to
prevent any kind of slack before occurrence and has
been the first methodology Toyota used to improve
its global position in the 1950s. According to the
motto "zero error, zero work-related accident, and
zero loss", in TPM the machine operators perform
much, and sometimes all, of the routine maintenance
tasks themselves. This auto-maintenance ensures
appropriate and effective efforts are expended since

the machine is wholly the domain of one person or


team
Employee training and qualification
At

Toyota's

production

factories,

the

workpeople are seen as the most important factor


within the whole production process. Toyota has
understood better than anybody else that investing
into employee training and qualification is the critical
success factor in the battle for quality and costs.
According to the understanding that continuous
process improvement means continuous employee
qualification, Toyota for instance offers trainings for
its assembly-line workers in its own training centers
to ensure that they are able to meet the company's
standards before they start working at the actual
assembly line. This procedure is aimed at avoiding
frustration among the employees due to excessive
performance requirements, thus guaranteeing a high
level of commitment and motivation among the
workforce.
Continuous improvement through Kaizen
The Toyota Production System is famous for the
strict implementation of a Continuous Improvement
Process (CIP) referred to as Kaizen ("improvement" or
"change for the better"). In general, the term Kaizen
describes the philosophy or the practices that focus
upon

continuous

manufacturing,

improvement

engineering,

of

processes

supporting

in

business

processes, and management. Its core principle is the


self

reflection

of

processes

through

intensive

feedback with the purpose of identifying, reducing

and eliminating suboptimal processes in order to


raise overall efficiency. In addition, the emphasis of
continuous

improvement

is

on

incremental,

continuous steps rather than giant leaps.


The concept of re-engineering
In addition to the famous Toyota Production
System, the concept of re-engineering has been
another major factor for the success of Toyota. Reengineering can be defined as the process of the
fundamental rethinking

and

radical

business

to

achieve

processes

redesign

of

dramatic

improvements in critical measures of performance


such as cost, service, and speed. It combines a
strategy of promoting business innovation with a
strategy of making major improvements to business
processes so that a company can become a much
stronger and more successful competitor in the
marketplace.
In the case of Toyota, one must just consider a
Toyota model which is newly introduced into the
market, but fails to impress the market. In this case,
Toyota's next strategic step will be to re-engineer the
model, which means completely altering the failed
model using the same production facility, learning
from the mistakes they made in the past. This
method is for instance not practiced at General
Motors and Ford. Once a GM or Ford model fails to
reach market expectations, the whole manufacturing
facility for producing the model will be scrapped and
the employees are often pushed out of the company.

However,

this

approach

results

in

losing

the

knowledge gained at great costs.


People and Partners
Toyota has a highly effective and efficient
human resource management system. For Toyota,
human resources is the cornerstone for a high level
of employee loyalty and commitment to quality. The
underlying principle is that a workplace with high
morale and a high level of job satisfaction is more
likely to produce reliable, high-quality products at
affordable prices.
In contrast to other car manufacturers like GM
or

Ford,

Toyota

has

managed

to

create

an

organizational culture that strengthens employee


motivation and encourages their participation, which
is an essential precondition for the functioning of the
TPS. For instance, in Toyota factories group activities
are promoted among the shop-floor team members.
In addition, the knowledge base of all employees is
used

to

improve

productivity,

equipment

thereby

lowering

reliability
maintenance

and
and

operating costs.
In

general,

Toyota's

human

resource

management aims at growing leaders who live the


Toyota philosophy and to respect, develop and
challenge its people, teams and partners (e.g.
suppliers).
Problem Solving
Willingness for problem solving and continuous
improvement

and

learning

is

deeply-rooted

in

Toyotas culture. And this does not only imply the


process of continual organizational learning through
Kaizen as mentioned before under point 2.1.5. In
fact, this also results in the belief that one always
has to see for himself in order to thoroughly
understand the situation and that making decisions
slowly by consensus, thoroughly considering all
options, is the key for sustainable problem solving
and long-term business success.
(Toyotas Competitive Advantage in The Automotive
Industry Marketing Essay. http://www.ukessays.com/)
ii. Why

is

the

present

competitive

advantage

deteriorating?
Toyota faces different issues regarding on our product in
terms on safety issues. The number of safety-related recalls
kept growing and there is no question that Toyotas quality
image among consumers suffered with the recalls. Not only
is the decline visible in survey data, it has also been greatly
amplified by the media (MITSloan.2011). These issues also
reflect their competitive advantages in terms of its efficient
and effective relevance but by having those issues Toyotas
competitive advantage are not deteriorating
iii. Proposed Competitive Advantage
Maintaining

of

Toyotas

current

competitive

advantages is stronger commitment which supported the


overall aim of the company.
iv. How can this help the company increase/retain its
position in the industry?

Despite its vulnerabilities, the Toyota production


system still represents state of the art in manufacturing
and continues to provide an important model to companies
in a wide range of industries.
Toyotas competitive advantages are sustainable as
time passes, by maintaining its tools and processes Toyota
can uphold its position in the industry.
V.

Strategy Implementation using the 7s Framework

Mc

Present

Proposed

Actions

Kinsey

Strategy

Strategy

be taken

7s
Strategy

Cost

Cost

leadership

through

Financial,

selection,

owned

introduction

business

the

People,

and evaluation

Advance

to and choice of Technology

emerging strategic

markets
Car

Application

Needed

Leadership Require

through Wholly Partnership

Online

to Resources

System

partner, follow
by integration

Advancement

of of two firms

Information
Technology

and Invest on the

Online

Car online

Shopping

shopping

by

acquiring
advance
System

Structure

system
None

TPS(Toyota

TPS(Toyota

Production

Production

People,

System
Lean

System)
Lean

Technology
None

organization

Organization

None

Financial,

Staff

Highly

skilled Skilled and less Required

People,

and

knowledgeable

training

Financial

Style

knowledgeable
Teamwork

Teamwork

none

None

Share

Task Culture

Task Culture

none

None

Valued
Skills

High

and none

None

and High

advanced

Advanced

technology

Technology

Based on the evaluation presented in the above table, a


Partnership is less costly and is better option in current economic
situation. Toyota is known as the cost leader in the industry, so the
proposed strategy can maintain the identity of the company. Also,
Toyota needs to penetrate the emerging market. Toyota needs to
choose an established Chinese domestic partner to introduce
Toyotas products to the mass market. China is the most growing
market nowadays. Also, Millennial are so into social media. So, the
proposed strategy of investing on the online shopping and
advanced technology will be a big opportunity for the company.
Additionally, Japanese technology is more sophisticated than
Chinese and therefore would require training and upgrading
employees skills and knowledge as well as introduction of
technologies and training on its usage.

VI.

Projections
a. Balance Sheets

Exchange: NYSE

Period Ending:

Tre
3/31/20153/31/20143/31/20133/31/2012
nd

Current Assets
Cash and Cash
Equivalents

$19,050,0 $19,820,0 $18,246,0 $20,405,0


00
00
00
00

Short-Term Investments

$24,444,0 $21,625,0 $16,484,0 $15,327,0


00
00
00
00

Net Receivables

$81,530,0 $86,253,0 $87,831,0 $88,000,0


00
00
00
00

Inventory

$17,825,0 $18,398,0 $18,219,0 $19,713,0


00
00
00
00

Other Current Assets

$6,716,00 $6,525,00 $5,596,00 $6,275,00


0
0
0
0

Total Current Assets

$149,563, $152,621, $146,375, $149,720,


000
000
000
000

Long-Term Assets

Period Ending:

Tre
3/31/20153/31/20143/31/20133/31/2012
nd

Long-Term Investments

$163,197, $168,395, $151,605, $141,364,


000
000
000
000

Fixed Assets

$77,513,0 $74,198,0 $72,750,0 $75,769,0


00
00
00
00

Goodwill

$0

$0

$0

$0

Intangible Assets

$0

$0

$0

$0

Other Assets

Deferred Asset Charges

Total Assets

$7,725,00 $7,150,00 $6,051,00 $5,600,00


0
0
0
0

$0

$0

$0

$0

$397,997, $402,364, $376,781, $372,452,


000
000
000
000

Current Liabilities

Accounts Payable

Short-Term Debt /
Current Portion of LongTerm Debt

$45,262,0 $49,728,0 $47,311,0 $51,096,0


00
00
00
00
$82,356,0 $83,759,0 $79,799,0 $80,106,0
00
00
00
00

Period Ending:

Tre
3/31/20153/31/20143/31/20133/31/2012
nd

Other Current Liabilities

$9,397,00 $9,065,00 $10,002,0 $11,961,0


0
0
00
00

Total Current Liabilities

$137,015, $142,552, $137,112, $143,163,


000
000
000
000

Long-Term Debt

$83,505,0 $82,992,0 $77,917,0 $73,422,0


00
00
00
00

Other Liabilities

$11,158,0 $11,449,0 $11,406,0 $10,350,0


00
00
00
00

Deferred Liability
Charges

$19,166,0 $17,593,0 $14,717,0 $11,044,0


00
00
00
00

Misc. Stocks

$0

$0

$0

$0

Minority Interest

$7,164,00 $7,281,00 $6,635,00 $6,273,00


0
0
0
0

Total Liabilities

$258,008, $261,866, $241,152, $237,979,


000
000
000
000

Stock Holders Equity

Period Ending:

Tre
3/31/20153/31/20143/31/20133/31/2012
nd

Common Stocks

$3,311,00 $3,855,00 $4,216,00 $4,825,00


0
0
0
0

Capital Surplus

$4,562,00 $5,353,00 $5,851,00 $6,691,00


0
0
0
0

Retained Earnings

$130,014, $137,071, $134,741, $144,809,


000
000
000
000

Treasury Stock

($10,219,0 ($10,911,0 ($12,032,0 ($13,800,0


00)
00)
00)
00)

Other Equity

$12,321,0 $5,129,00 ($3,782,00 ($14,324,0


00
0
0)
00)

Total Equity

$139,989, $140,498, $128,994, $128,201,


000
000
000
000

Total Liabilities & Equity

$397,997, $402,364, $370,146, $366,180,


000
000
000
000

b. Income Statements
Exchange: NYSE

Period Ending:

Total Revenue

Cost of Revenue

Gross Profit

Tre

3/31/201 3/31/201 3/31/201 3/31/201

nd

$227,096, $249,472, $234,289, $225,818,


000

000

000

000

$182,128, $201,982, $197,940, $199,144,


000

000

000

000

$44,968, $47,490, $36,349, $26,673,


000

000

000

000

$0

$0

$0

$0

Operating Expenses
Research and
Development
Sales, General and

$22,033,0 $25,233,0 $22,323,0 $22,352,0

Admin.

00

00

00

00

Non-Recurring Items

$0

$0

$0

$0

Other Operating Items

$0

$0

$0

$0

Operating Income

$22,936, $22,257, $14,026, $4,321,0

Period Ending:

Tre

3/31/201 3/31/201 3/31/201 3/31/201

nd

5
000

Add'l income/expense
items

Earnings Before Interest


and Tax

Interest Expense

Earnings Before Tax

Income Tax

Minority Interest
Equity Earnings/Loss
Unconsolidated
Subsidiary
Net Income-Cont.
Operations

4
000

3
000

2
00

$1,377,00 $1,637,00 $1,123,00 $1,218,00


0

$24,313,0 $23,894,0 $15,149,0 $5,539,00


00

00

00

$191,000 $191,000 $244,000 $279,000

$24,122,0 $23,703,0 $14,905,0 $5,260,00


00

00

00

$7,450,00 $7,456,00 $5,858,00 $3,187,00


0

($1,122,00 ($1,636,00 ($1,288,00 ($1,030,00


0)

0)

0)

0)

$2,573,00 $3,091,00 $2,458,00 $2,402,00


0

$18,122,0 $17,703,0 $10,217,0 $3,446,00


00

00

00

Tre

Period Ending:

3/31/201 3/31/201 3/31/201 3/31/201

nd

$18,122, $17,703, $10,217, $3,446,0

Net Income

000

Net Income Applicable to


Common Shareholders

000

000

00

$18,122, $17,703, $10,217, $3,446,0


000

000

000

00

c. Statements of Cashflows
Exchange: NYSE

Period Ending:

Net Income

Tren
3/31/2015 3/31/2014 3/31/2013 3/31/2012
d
$18,122,0 $17,703,0 $10,217,0 $3,446,00
00
00
00
0

Cash Flows-Operating Activities

Depreciation

$11,750,00 $12,146,00 $11,735,00 $12,976,00


0
0
0
0

Net Income
Adjustments

($1,880,000($2,616,000
($322,000) ($943,000)
)
)

Changes in Operating Activities


Accounts Receivable

($579,000) ($1,184,000($1,787,000($7,114,000

Period Ending:

Tren
3/31/2015 3/31/2014 3/31/2013 3/31/2012
d
)

Changes in
Inventories

Other Operating
Activities

Liabilities

Net Cash FlowOperating

($1,426,000($1,076,000
$536,000
)
)

$303,000

)
($4,191,000
)

$1,207,000 $3,375,000 ($844,000)

$3,321,000 $7,588,000 $987,000

$13,290,00
0

$30,734,0 $35,404,0 $26,029,0 $17,649,0


00
00
00
00

Cash Flows-Investing Activities


Capital Expenditures

($9,559,000($9,419,000($9,074,000($8,792,000
)
)
)
)

Investments

($22,587,00($33,067,00($23,488,00($9,184,000
0)
0)
0)
)

Other Investing
Activities

$346,000

Net Cash FlowsInvesting

($31,799,0 ($42,106,0 ($32,146,0 ($17,530,0


00)
00)
00)
00)

Cash Flows-Financing Activities

$381,000

$416,000

$445,000

Tren
3/31/2015 3/31/2014 3/31/2013 3/31/2012
d

Period Ending:

Sale and Purchase of


Stock

($2,900,000
$89,000
)

$27,000

($1,000)

Net Borrowings

$10,657,00 $13,297,00
($1,958,000
$7,543,000
0
0
)

Other Financing
Activities

$0

Net Cash FlowsFinancing

$2,552,00 $8,928,00 $5,068,00 ($4,318,00


0
0
0
0)

Effect of Exchange
Rate

$543,000

$0

$0

$909,000

$0

$1,464,000 ($680,000)

$2,029,00 $3,135,00
($4,879,00
$415,000
0
0
0)

Net Cash Flow

d. Assumptions
Total revenue got increased from 2012 to 2014 but decreased in the
last quarter of 2015 and Gross Profit also decreased. The decreased
in revenue and gross profit is just mild but Toyota can boost up their
profitability
strategies.

by

providing

and

implementing

new

corporate

Operating Income and Net Income increased at the last quarter of


2015 its a best indicator on earning power of a company, this
positive outcome can sustain Toyotas growth in the industry.
Generally, net revenues in operations got increased in all Toyotas
worldwide market in the last quarter of 2015 and have a result of
well in good financial statement,

REFFERENCES:
www.strategyand.pwc.com/perspectives/2015-auto-trends
http://www.telegraph.co.uk/motoring/carmanufacturers/toyota/10594637/Toyota-still-the-worlds-biggest-carmanufacturer.html
http://www.slideshare.net/manvi27/toyota-ppt-5670748?related=5
http://driving.ca/toyota/corolla/auto-news/news/the-top-10-largestautomakers-in-the-world
http://newsroom.toyota.co.jp/en/corporate/companyinformation/worldwide
http://www.statista.com/statistics/294192/number-of-toyota-employees/
http://panmore.com/toyota-marketing-mix-4ps-analysis
http://www.mbaskool.com/fun-corner/top-brand-lists/9828-top-10automobile-companies-in-the-world-2014.html?start=9
http://www.reuters.com/finance/stocks/companyProfile?symbol=TM
http://www.mb.com.ph/toyota-widens-ph-market-share/
https://business.yell.com/knowledge/what-are-the-benefits-of-an-onlinestore-for-businesses/
http://www.chinabusinessreview.com/general-motors-races-ahead-in-thechina-market/

http://www.emarketer.com/Article/2-Billion-Consumers-WorldwideSmartphones-by-2016/1011694
http://www.strategyand.pwc.com/perspectives/2015-auto-trends
http://www.srl.gatech.edu/Members/bbradley/me6753.industryanalysis.team
A.pdf
http://www.cleart.com/e-commerce-website-development-cost.html
http://www.executionists.com/blog/how-much-does-an-e-commerce-websitecost/
https://www.academia.edu/5661995/AUTOMOBILE_INDUSTRY_ANALYSIS
http://scholar.harvard.edu/files/tnkomo/files/analysis_of_toyota.pdf
http://internationalbusinessreview.blogspot.com/2015/07/value-chainanalysis-toyota.html
http://php.scripts.psu.edu/users/l/a/law5039/assign5.html
http://www.nasdaq.com/symbol/tm/financials?query=

TAKE HOME QUIZ


Beloy, Leah Joy P.
BSBA-Management
A competitive advantage is an advantage over competitors gained by
offering consumers greater value, either by means of lower prices or by
providing greater benefits and service that justifies higher prices.
Porter suggested four "generic" business strategies that could be adopted in
order to gain competitive advantage. The strategies relate to the extent to
which the scope of a business' activities are narrow versus broad and the
extent to which a business seeks to differentiate its products.
The four strategies are summarised in the figure below:

The differentiation and cost leadership strategies seek


advantage in a broad range of market or industry segments.

competitive

By contrast, the differentiation focus and cost focus strategies are adopted in
a narrow market or industry.
Cost leadership
With this strategy, the objective is to become the lowest-cost producer in
the industry. The traditional method to achieve this objective is to produce
on a large scale which enables the business to exploit economies of scale.
Why is cost leadership potentially so important? Many (perhaps all) market
segments in the industry are supplied with the emphasis placed on
minimising costs. If the achieved selling price can at least equal (or near) the
average for the market, then the lowest-cost producer will (in theory) enjoy
the best profits. This strategy is usually associated with large-scale
businesses
offering
"standard"
products
with
relatively little
differentiationthat are readily acceptable to the majority of customers.
Occasionally, a low-cost leader will also discount its product to maximise
sales, particularly if it has a significant cost advantage over the competition
and, in doing so, it can further increase its market share.
A strategy of cost leadership requires close cooperation between all the
functional areas of a business. To be the lowest-cost producer, a firm is likely
to achieve or use several of the following:

High levels of productivity

High capacity utilisation

Use of bargaining power to negotiate the lowest prices for production


inputs

Lean production methods (e.g. JIT)

Effective use of technology in the production process

Access to the most effective distribution channels

Differentiation focus
In the differentiation focus strategy, a business aims to differentiate
within just one or a small number of target market segments. The
special customer needs of the segment mean that there are opportunities to
provide products that are clearly different from competitors who may be
targeting a broader group of customers.
The important issue for any business adopting this strategy is to ensure that
customers really do have different needs and wants - in other words that
there is a valid basis for differentiation - and that existing competitor
products are not meeting those needs and wants.
Differentiation focus is the classic niche marketing strategy. Many small
businesses are able to establish themselves in a niche market segment using
this strategy, achieving higher prices than un-differentiated products through
specialist expertise or other ways to add value for customers.
There are many successful examples of differentiation focus. A good one is
Tyrrells Crisps which focused on the smaller hand-fried, premium segment of
the crisps industry.
Differentiation leadership
With differentiation leadership, the business targets much larger markets and
aims to achieve competitive advantage across the whole of an industry.
This strategy involves selecting one or more criteria used by buyers in a
market - and then positioning the business uniquely to meet those criteria.
This strategy is usually associated with charging a premium pricefor the
product - often to reflect the higher production costs and extra value-added
features provided for the consumer.
Differentiation is about charging a premium price that more than covers the
additional production costs, and about giving customers clear reasons to
prefer the product over other, less differentiated products.
There are several ways in which this can be achieved, though it is not easy
and it requires substantial and sustained marketing investment. The
methods include:

Superior product quality (features, benefits, durability, reliability)

Branding (strong customer recognition & desire; brand loyalty)

Industry-wide distribution across all major channels (i.e. the product or


brand is an essential item to be stocked by retailers)

Consistent promotional support often dominated by advertising,


sponsorship etc.

Great examples of a differentiation leadership include global brands like Nike


and Mercedes. These brands achieve significant economies of scale, but they
do not rely on a cost leadership strategy to compete. Their business and
brands are built on persuading customers to become brand loyal and paying
a premium for their products.
http://www.tutor2u.net/business/reference/competitive-advantage
EXAMPLE

STARBUCKS

Product differentiation is the core of Starbucks strategy to gain a sustained


competitive advantage. Starbucks offers such differentiation through an
excellent customer experience and quality coffee The Starbucks
Experience is achieved through its well-designed stores with good ambiance
and well trained staff. According to a study conducted by Daily Mail,
Starbucks stores provided a more welcoming dcor with friendlier baristas
compared to independent coffee houses.
The differentiation strategy of being a premium and unique coffee drinking
provider has allowed Starbucks to achieve a sustained competitive
advantage.
http://hubpages.com/business/Sustained-Competitive-Advantage-ofStarbucks

PepsiCo

With cost leadership strategy, the main aim is for the company to produce its
products at the lowest cost. By PepsiCo trying to minimize the cost of
production, it can sell at low price in the market. As long as the achieved
selling price can be equal or close to the market price, PepsiCo would enjoy
more profit due to economies of scale.

Coca-Cola

In cost focus, Coca-Cola may notice it wise to charge low price on the same
product some sections of the market. This strategy is usually associated with
large scale production companies with products accepted to the majority of
consumers. The company may decide to label differently the same product
and low prices tagged for the benefit of specific consumers. This would lead
to more sale hence can outdo PepsiCo in the same market environment
(Jack, 2009).
http://qualitycustomessays.com/blog/competitive-strategies-for-coca-colaand-pepsico-companies/

DELA CRUZ, MARY JOY M.

BSBA MANAGEMENT
Competitive Advantage
The term can be defined to mean anything that a firm does especially well
when compared with rival firms. Note the emphasis on comparison with
rival firms as competitive advantage is all about how best to best the rivals
and stay competitive in the market.
Competitive advantage accrues to a firm when it does something that the
rivals cannot do or owns something that the rival firms desire.

Examples:

Walmart uses the cost advantage strategy by providing a very large


selection and low prices via its retailer strength and size.

The airline company Ryanair is removing two of its three toilets in each
airplane to increase the number of seats and drive down ticket costs.
Dangote Group of companies became one of the leading
conglomerates in Africa because of its ability to produce goods on high
volume and ensure a uniform price throughout Nigeria.
General Electric has stood the test of time because of the several
patents held.

References:
http://study.com/academy/lesson/types-of-competitive-advantage-costproduct-niche-sustainable-advantages.html
http://www.managementstudyguide.com/competitive-advantage.htm
http://www.mytopbusinessideas.com/example-companies-competitiveadvantage/

Isidro, Ma. Leomily D.


BSBA - Management

COMPETITIVE ADVANTAGE
An advantage that a firm has over its competitors, allowing it to generate
greater sales or margins and/or retain more customers than its competition.
There can be many types of competitive advantages including the firm's cost
structure, product offerings, distribution network and customer support.
Competitive advantages give a company an edge over its rivals and an
ability to generate greater value for the firm and its shareholders. The more
sustainable the competitive advantage, the more difficult it is for competitors
to neutralize the advantage.
There are two main types of competitive advantages: comparative
advantage and differential advantage. Comparative advantage, or cost
advantage, is a firm's ability to produce a good or service at a lower cost
than its competitors, which gives the firm the ability sell its goods or services
at a lower price than its competition or to generate a larger margin on sales.
A differential advantage is created when a firm's products or services differ
from its competitors and are seen as better than a competitor's products by
customers.
EXAMPLES:
1. Strong research and Innovation
The technology industry is one of the leading industries with respect to
strong research and innovation. And when it comes to setting the pace using
innovation as leverage; Apple and Sony are the two companies that have
held their leadership position using innovation as a competitive advantage.
2. Brand Popularity
Being recognized all over the world as a respected brand is a sustained
competitive advantage that companies such as Virgin, Apple and Coca cola
have used as leverage to hold the market sway for years. Virgin is a

company that has used its brand name as leverage to break into new
markets in completely new territories.
3. Corporate reputation
Corporate reputation is a form of sustained competitive advantage that
companies such as Price Waterhouse and Berkshire Hathaway have
leveraged to become world class entities.
CDCMC (Mc Kinsey 7S)
7s - Present Strategy - Proposed Strategy
Strategy - Producing high quality products - Continue producing high quality
products
System - Time-in/Time-out - Adopt another system
Structure - Lean organization - Lean organization
Staff - Departmental - Departmental
Shared Values - Teamwork - Teamwork
Skills - Hardworking Hardworking

Judy Ann Rodriguez


BSBA-Management
COMPETITIVE ADVANTAGE
An advantage that a firm has over its competitors, allowing it to
generate greater sales or margins and/or retain more customers than its
competition. There can be many types of competitive advantages including
the firm's cost structure, product offerings, distribution network and
customer support.
(Investopedia http://www.investopedia.com/terms/c/competitive_advantage.
asp#ixzz3yaTks66v)

EXAMPLES OF COMPETITIVE ADVANTAGE


1. Strong research and Innovation
The technology industry is one of the leading industries with respect to
strong research and innovation. And when it comes to setting the pace using
innovation as leverage; Apple and Sony are the two companies that have
held their leadership position using innovation as a competitive advantage.
2. Brand Popularity
Being recognized all over the world as a respected brand is a sustained
competitive advantage that companies such as Virgin, Apple and Coca cola
have used as leverage to hold the market sway for years. Virgin is a
company that has used its brand name as leverage to break into new
markets in completely new territories.
3. Corporate reputation

Corporate reputation is a form of sustained competitive advantage that


companies such as Price Waterhouse and Berkshire Hathaway have
leveraged to become world class entities.
4. Strategic assets
Holding strategic assets such as patents is a strong source of sustained
competitive advantage and General Electric has stood the test of time
because of the several patents held. Mind you that possession of these
strategic assets has made General Electric one of the most powerful
companies in the world.
5. High volume production
Dangote Group of companies became one of the leading conglomerates in
Africa because of its ability to produce goods on high volume and ensure a
uniform price throughout Nigeria.
6. Access to working Capital
Generally, public liability companies (quoted companies) have a sustained
competitive advantage over private companies because of their infinite
capacity to raise capital from the public. Take a look at how Oracle acquired
57 companies in a space of five years and Reliance Industries investing a
billion dollars in a single swoop to open a chain of retail stores.

You might also like