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LLeadership Skills

d hi Skill
for Managers
for Managers

Prepared by: Bassem El Ahmar
Contents
‰ A request to participant ‰ The team leader

‰ Understand basic human skills ‰ Team building functions

‰ Fundamental of leadership & management ‰ Leader as people developer

‰ Difference between manager & leadership ‰ Employee development & learning plan

‰ Six leadership functions ‰ Leader as task allocator

‰ Leaders communicate ‰ Steps to delegate effectively

‰ Prepared by: Bassem El Ahmar
Leaders are communicator ‰ Leader as motivation stimulator
Instructor: Dr. Yousif Jammal
‰ Leaders &Course Title: Life Career [MBA]
emotions ‰ Leader as self direction

‰
Fall 2009 2010
Fall 2009 –
Nine skills of leadership ‰ Leader professionalism
AUCE
‰ Team building is role of leader
3 A R EQUEST TO PARTICIPANTS

 Be enquiring
 Be enthusiastic
 B
Be engaged
d

Prepared by: Bassem El Ahmar / Instructor: Dr. Yousif Jammal / Course Title: Life Career [MBA] / Fall 2009 – 2010 / AUCE
4
U NDERSTANDING B ASIC
H UMAN S KILLS

Building 
B ildi
Acting Learning
Relationship
• Responsive • Learn from  • Self
• Proactive experience • Individual
• Alert • Listen to  • Organization
learn  • Environment
• Enable 
learning

Prepared by: Bassem El Ahmar / Instructor: Dr. Yousif Jammal / Course Title: Life Career [MBA] / Fall 2009 – 2010 / AUCE
5
U NDERSTANDING B ASIC
H UMAN S KILLS [ . ] CONT

Thinking Feeling Seeing

• Creative 
Creative • Awareness • Visualize
• Innovative • Sensitive • See image
• Uncommon • Energetic • See focused
• Empathy

Prepared by: Bassem El Ahmar / Instructor: Dr. Yousif Jammal / Course Title: Life Career [MBA] / Fall 2009 – 2010 / AUCE
6
U NDERSTANDING B ASIC
H UMAN S KILLS [ . ] CONT

Being Self 
B i S lf [as conclusion]

• Envision
• Differentiate
• Lead
• Create future

Prepared by: Bassem El Ahmar / Instructor: Dr. Yousif Jammal / Course Title: Life Career [MBA] / Fall 2009 – 2010 / AUCE
7
F UNDAMENTAL OF
L EADERSHIP & M ANAGEMENT

 Leadership
~ Generating
~ Promotingg
~ Future oriented

 M
Management
t
 Executing direction
 Process oriented

Prepared by: Bassem El Ahmar / Instructor: Dr. Yousif Jammal / Course Title: Life Career [MBA] / Fall 2009 – 2010 / AUCE
8
D IFFERENCES B ETWEEN A
M ANAGER AND A L EADER

Manager  Leader 
 Process oriented
Process oriented  Vision oriented
Vision oriented
 Protects self  Protects staff
 Approaches decisions   Approaches decisions 
cautiously
i l actively
 Career oriented  Staff oriented
 Listens selectively
Listens selectively  Listens actively
Listens actively
 Avoids conflict  Deals with conflict
 Unclear regarding trust
g g  Trusted

Prepared by: Bassem El Ahmar / Instructor: Dr. Yousif Jammal / Course Title: Life Career [MBA] / Fall 2009 – 2010 / AUCE
9 S IX L EADERSHIP F UNCTIONS
R E F E R S TO A C T I V I T Y 0 2

 Envisioning
 Strategy and objectives
 Planning
Planning 
 Organizing 
 Monitoring and Evaluation
 Communicating

Prepared by: Bassem El Ahmar / Instructor: Dr. Yousif Jammal / Course Title: Life Career [MBA] / Fall 2009 – 2010 / AUCE
10 L EADERS C OMMUNICATE

~ Ability to Communicate is a 
prerequisite for leaders
prerequisite for leaders
~ The best way
to communicate
is through
behaviour
behaviour.

Prepared by: Bassem El Ahmar / Instructor: Dr. Yousif Jammal / Course Title: Life Career [MBA] / Fall 2009 – 2010 / AUCE
11 L EADERS C OMMUNICATE
[ C O N T. ]

~ Communication performs four 
tasks: 
tasks:
| Creates awareness   
| Facilitates change
| Builds relationships
| Enables followers to reach goals  

Prepared by: Bassem El Ahmar / Instructor: Dr. Yousif Jammal / Course Title: Life Career [MBA] / Fall 2009 – 2010 / AUCE
12
L EADERS ARE
C OMMUNICATORS

 While communicating a leader must 
focus on
focus on
~ Words or language
~ Physical appearance
~ Body language & Facial expressions
~ Listening and sensing ‐ awareness
~ Eye contact and See data
Eye contact and See data

Prepared by: Bassem El Ahmar / Instructor: Dr. Yousif Jammal / Course Title: Life Career [MBA] / Fall 2009 – 2010 / AUCE
13 L EADERS & E MOTIONS
R E F E R S TO A C T I V I T Y 0 6

 Leadership is intrinsically an 
emotional process
emotional process
 Leaders displaying
~ Excitement
~ Energy
gy
~ Enthusiasm

Prepared by: Bassem El Ahmar / Instructor: Dr. Yousif Jammal / Course Title: Life Career [MBA] / Fall 2009 – 2010 / AUCE
14 N INE S KILLS OF L EADERSHIP
R E F E R S TO E X E R C I S E 0 2 [ K I N D O F G A M E ]

 Ability to create enthusiastic followers
 Ability to take a discontented view of 
the world in a constructive way
 Ability to learn all along ‐ consider 
themselves work in progress

Prepared by: Bassem El Ahmar / Instructor: Dr. Yousif Jammal / Course Title: Life Career [MBA] / Fall 2009 – 2010 / AUCE
15 N INE S KILLS OF L EADERSHIP
[ C O N T. ]

 Ability to demonstrate a good 
understanding of human nature
understanding of human nature
 Ability set higher targets for 
themselves 
themselves
 Ability to rely on a set of values and 
beliefs as their guiding light
beliefs as their guiding light

Prepared by: Bassem El Ahmar / Instructor: Dr. Yousif Jammal / Course Title: Life Career [MBA] / Fall 2009 – 2010 / AUCE
16 N INE S KILLS OF L EADERSHIP
[ C O N T. ]

 Ability to laugh at themselves
 Ability to harness thinking – own
& others
 Focus on getting things done

Prepared by: Bassem El Ahmar / Instructor: Dr. Yousif Jammal / Course Title: Life Career [MBA] / Fall 2009 – 2010 / AUCE
17 T EAM B UILDING R OLE OF L EADER
R E F E R S TO A C T I V I T Y 0 3

Team Individual

Task

Prepared by: Bassem El Ahmar / Instructor: Dr. Yousif Jammal / Course Title: Life Career [MBA] / Fall 2009 – 2010 / AUCE
18 T HE T EAM L EADER
R E F E R S TO A C T I V I T Y 0 4

 For Team leader 
~ Keep the team alert to the organization’s 
goals and surroundings 

~ Mold and hold  the individual team 
members into a dynamic interactive
members into a dynamic, interactive, 
high‐performance unit

Prepared by: Bassem El Ahmar / Instructor: Dr. Yousif Jammal / Course Title: Life Career [MBA] / Fall 2009 – 2010 / AUCE
19 T HE T EAM L EADER [ C O N T. ]

~ Help them by developing their talents to 
optimum capacity
ti it

~ Help them learn what they don’t know 

~ Help them to perfect what they do know

~ Coach and prepare them for change and 
h d h f h d
to be ready for future

Prepared by: Bassem El Ahmar / Instructor: Dr. Yousif Jammal / Course Title: Life Career [MBA] / Fall 2009 – 2010 / AUCE
20 T EAM BUILDING F UNCTIONS

 Setting  and maintaining group standards or 
norms for behavior 
norms for behavior
 Ensuring proper understanding of an 
individual to the common goals
individual to the common goals
 Helping team members
take charge
take charge
of their Jobs

Prepared by: Bassem El Ahmar / Instructor: Dr. Yousif Jammal / Course Title: Life Career [MBA] / Fall 2009 – 2010 / AUCE
21 L EADER AS P EOPLE D EVELOPER
R E F E R S TO A C T I V I T Y 0 5

 Leadership is about developing leaders, no 
followers
 Leadership is about
~ Creating a legacy

~ Drive the organization to new levels of success  

Prepared by: Bassem El Ahmar / Instructor: Dr. Yousif Jammal / Course Title: Life Career [MBA] / Fall 2009 – 2010 / AUCE
22
L EADER AS P EOPLE
D EVELOPER [ . ] CONT

Leader

Employee

Employee Development & 
Learning Plan
Learning Plan

Prepared by: Bassem El Ahmar / Instructor: Dr. Yousif Jammal / Course Title: Life Career [MBA] / Fall 2009 – 2010 / AUCE
23
E MPLOYEE D EVELOPMENT &
L EARNING P LAN

Managers Benefit
• Share responsibility
• Get a clearer picture of employee’s interests and goals
• Energize & retain employees 
Energize & retain employees

Employees Benefits
• Reflect on and communicate their own interests
Reflect on and communicate their own interests
• Volunteer for participation in satisfying assignments
• Relate personal goals to the bigger picture
• Seek feedback about specific development
Seek feedback about specific development 

Prepared by: Bassem El Ahmar / Instructor: Dr. Yousif Jammal / Course Title: Life Career [MBA] / Fall 2009 – 2010 / AUCE
24
E MPLOYEE D EVELOPMENT &
L EARNING P LAN [ . ] CONT

 Things to consider in designing 
development plan
development plan
~ Identify the core competencies for every 
l l f
level of employee in the organization
l i th i ti
~ Understands that each person learns 
differently and that employees needs to
differently and that employees needs to 
have tailored learning plans that suit 
their learning styles

Prepared by: Bassem El Ahmar / Instructor: Dr. Yousif Jammal / Course Title: Life Career [MBA] / Fall 2009 – 2010 / AUCE
25 L EADER AS TASK ALLOCATOR

Delegation

What to Delegate

Who to delegate

Prepared by: Bassem El Ahmar / Instructor: Dr. Yousif Jammal / Course Title: Life Career [MBA] / Fall 2009 – 2010 / AUCE
26 L EADER AS TASK ALLOCATOR
[ C O N T. ]

g
Delegation

• The assignment of authority 
to another person to carry 
out specific activities
• It allows an employee to 
make decisions

Prepared by: Bassem El Ahmar / Instructor: Dr. Yousif Jammal / Course Title: Life Career [MBA] / Fall 2009 – 2010 / AUCE
27 L EADER AS TASK ALLOCATOR
[ C O N T. ]

a o e ega e
What to Delegate

• Recurring and routine tasks
• Tasks that would increase or develop 
T k th t ld i d l
an employee’s skills or knowledge
• Occasional duties or tasks
• Tasks I do that are in someone’s area 
of expertise or interest 

Prepared by: Bassem El Ahmar / Instructor: Dr. Yousif Jammal / Course Title: Life Career [MBA] / Fall 2009 – 2010 / AUCE
28 L EADER AS TASK ALLOCATOR
[ C O N T. ]

Who to Delegate 
Who to Delegate

• A person who is already able and willing 
t t k
to take on responsibility for doing a task
ibilit f d i t k
• A person who wants to learn the task in 
order to develop or extend their skills
• A person who wants to make their job 
more interesting and challenging 

Prepared by: Bassem El Ahmar / Instructor: Dr. Yousif Jammal / Course Title: Life Career [MBA] / Fall 2009 – 2010 / AUCE
29
S TEPS TO D ELEGATE
E FFECTIVELY

Clarify the assignment
Clarify the assignment

Specify the employee’s range of 
discretion

Allow the employee to 
participate 

Inform others that delegation 
has occurred
has occurred

Monitor results

Prepared by: Bassem El Ahmar / Instructor: Dr. Yousif Jammal / Course Title: Life Career [MBA] / Fall 2009 – 2010 / AUCE
30
L EADER AS M OTIVATION
S TIMULATOR

 Leaders establish the vision for the future and set 
gy g g
the strategy for getting there

 Motivate and inspire others
to go in the right direction

 Willingness to exert high level
of effort to reach
organizational goals
i i l l

Prepared by: Bassem El Ahmar / Instructor: Dr. Yousif Jammal / Course Title: Life Career [MBA] / Fall 2009 – 2010 / AUCE
31
L EADER AS M OTIVATION
S TIMULATOR [ . ] CONT

Three C
Three C’ss of Motivation
of Motivation

Collaboration Content Choice

Prepared by: Bassem El Ahmar / Instructor: Dr. Yousif Jammal / Course Title: Life Career [MBA] / Fall 2009 – 2010 / AUCE
32
L EADER AS M OTIVATION
S TIMULATOR [ . ] CONT

Leader as
Motivation
Stimulator

Create & 
Inspire by  communicate a 
Example clear vision of the 
goals

Prepared by: Bassem El Ahmar / Instructor: Dr. Yousif Jammal / Course Title: Life Career [MBA] / Fall 2009 – 2010 / AUCE
33
L EADER AS M OTIVATION
S TIMULATOR [ . ] CONT

 Inspire by Example
~ Be clear
B l
~ Sharing
| Excitement
| Stories
| Experience 
p
~ Focus on others dreams
~ Get to know employees
Get to know employees

Prepared by: Bassem El Ahmar / Instructor: Dr. Yousif Jammal / Course Title: Life Career [MBA] / Fall 2009 – 2010 / AUCE
34
L EADER AS M OTIVATION
S TIMULATOR [ . ] CONT

 Create & communicate a clear vision 
of the goals 
of the goals Refers to Activity 02
~ Be clear about the goals to your team

~ Develop plans for achieving goals

~ Identify the unique talents & abilities
of your team
f t

~ Keep the vision in front & center

Prepared by: Bassem El Ahmar / Instructor: Dr. Yousif Jammal / Course Title: Life Career [MBA] / Fall 2009 – 2010 / AUCE
35 L EADER AS S ELF D IRECTION

 A Simple Time Management Plan
~ Get Started 

~ Get into a routine 

~ Do not say yes to too many things 

~ Do not commit yourself to unimportant activities, 
no matter how far ahead they are

~ Divide large tasks 

Prepared by: Bassem El Ahmar / Instructor: Dr. Yousif Jammal / Course Title: Life Career [MBA] / Fall 2009 – 2010 / AUCE
36 L EADER AS S ELF D IRECTION
[ C O N T. ]

~ Do not put unneeded effort into a project

~ Deal with it for once and for all
l h f df ll

~ Set start and stop times 

~ Plan your activities 

Prepared by: Bassem El Ahmar / Instructor: Dr. Yousif Jammal / Course Title: Life Career [MBA] / Fall 2009 – 2010 / AUCE
37 L EADER P ROFESSIONALISM
R E F E R S TO E X E R C I S E 0 1

Beliefs Values

Skill
Skills T it
Traits

Prepared by: Bassem El Ahmar / Instructor: Dr. Yousif Jammal / Course Title: Life Career [MBA] / Fall 2009 – 2010 / AUCE
38 L EADER P ROFESSIONALISM
[ C O N T. ]

Leadership Traits
L d hi T i

Forward 
Honesty Competent Inspiring Intelligent
looking

Prepared by: Bassem El Ahmar / Instructor: Dr. Yousif Jammal / Course Title: Life Career [MBA] / Fall 2009 – 2010 / AUCE
39 L EADER P ROFESSIONALISM
[ C O N T. ]

Broad  Straight 
Fair minded Courageous Imaginative
minded forward

Prepared by: Bassem El Ahmar / Instructor: Dr. Yousif Jammal / Course Title: Life Career [MBA] / Fall 2009 – 2010 / AUCE
40 L EADER P ROFESSIONALISM
[ C O N T. ]

Attributes

Standard
Standard 
Developer Integrators
Bearers

Prepared by: Bassem El Ahmar / Instructor: Dr. Yousif Jammal / Course Title: Life Career [MBA] / Fall 2009 – 2010 / AUCE
41 L EADER P ROFESSIONALISM
[ C O N T. ]

 Perspective of Traits 
(acronym ‐ JJ did tie 
buckle)
~ Justice ~ Enthusiasm
~ Judgment
g ~ Bearingg
~ Dependability ~ Unselfishness
~ Initiative ~ Courage
~ Decisiveness ~ Knowledge
~ Tact ~ Loyalty
~ Integrity ~ Endurance

Prepared by: Bassem El Ahmar / Instructor: Dr. Yousif Jammal / Course Title: Life Career [MBA] / Fall 2009 – 2010 / AUCE
42
A RE MANAGERS LEADERS ?
A RE LEADERS MANAGERS ?

 Managers need to be leaders, their workers 
g
need vision and guidance

 Leaders need to be good managers of the 
resources entrusted to them
} In matters of style, swim with the current
In matters of principle, stand like a rock

• Tomas Jefferson

Prepared by: Bassem El Ahmar / Instructor: Dr. Yousif Jammal / Course Title: Life Career [MBA] / Fall 2009 – 2010 / AUCE

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