CORPORATE SOCIAL RESPONSIBILITY AND ITS INFLUENCE ON JOB

SATISFACTION, ORGANIZATION COMMITMENT AND ORGANIZATION

PERFORMANCE.
Dear Respondent,
I am Mpill student at Hailey College of Commerce, University of the Punjab, doing
research on CORPORATE SOCIAL RESPONSIBILITY AND ITS IMPACT ON JOB
SATISFACTION, ORGANIZATION COMMITMENT AND ORGANIZATION PERFORMANCE in
companies. You are invited to participate in the study. Your task as participants
includes completing a questionnaire, which takes approximately 20 minutes. The
questionnaire is completed anonymously, thereby providing full confidentiality. Your
name will not be used in any publications or presentations of the results of the
study.

SECTION (A)
DEMOGRAPHIC INFORMATION
Organization Name:
__________________________
Gender:
Male
Female
Marital Status:
Single
Married
Designation:
_______________
Department: ____________________
Age:
18-24
25-30
31-36
37-42
43-48
49-54
Educational Level:
Matric
Intermediate
Bachelors
Masters and above
Total Experience (Years):
1-5
5-10
10-15
15-20
20 and above

55-60

SECTION (B)
Listed below are a series of statements that represents feelings that you may have
about your present job. Your responses will be treated as strictly confidential.
You are going to give your opinions based on a five point scale. The response
category is Strongly Disagree (1), Disagree (2) Neutral (3) Agree (4) and
Strongly Agree (5).
Sr.
N
o.
1
2

Corporate Social Responsibility

Our company participates to the activities which
aim to protect and improve the quality of the
natural environment.
Our company makes investment to create a
better life for the future generations.

Stron
gly
disagr
ee = 1

Disagr
ee = 2

Neut
ral =
3

Agree
=4

Stron
gly
agree
=5

3
4
5

Our company implements special programs to

minimize its negative impact on the natural
environment.
Our company targets a sustainable growth
which considers to the future generations.
Our company supports t he non-governmental
organizations working in the problematic areas.
Stron
gly
disagr
ee = 1

Sr.
N
o
6
7
8
9
10
11
12
13
14
15
16
17

Our company contributes to the campaigns and

projects that promote the well-being of the
society CSR to employees.
Our company encourages its employees to
participate to the voluntarily activities.
Our company policies encourage the employees
to develop their skills and careers.
The management of our company primarily
concerns with employees' needs and wants.
Our company implements flexible policies to
provide a good work and life balance for its
employees.
The managerial decisions related with the
employees are usually fair.
Our company supports employees who want to
acquire additional education CSR to customers.
Our company protects consumer rights beyond
the legal requirements.
Our company provides full and accurate
information about its products to its customers.
Customer satisfactions highly important for our
company CSR to government.
Our company always pays its taxes on a regular
and continuing basis.
Our company complies with the legal
regulations completely and promptly.

Organization Commitment
18
19
2
0
21

I am willing to put in a great deal of effort

beyond that normally expected in order to help
this organization be successful
I talk up this organization to my friends as a
great organization to work for
I would accept almost any types of job
assignment in order to keep working for this
organization
I find that my values and the organizations
values are very similar

Disagr
ee = 2

Neut
ral =
3

Agree
=4

Stron
gly
agree
=5

22
23
24
25
26
Sr.
N
o

I am proud to tell others that I am part of this

organization
This organization really inspires the very best in
me in the way of job performance
I am extremely glad that I chose this
organization to work over others I was
considering at the time I joined.
I really care about the fate of this organization.
For me, this is the best of all possible
organizations for which to work.

Job satisfaction

27

I think my job is fun

28

I feel comfortable with my co-workers

29

I am satisfied with my jobs promotion policy

30

I am passionate about my work

In my organization I am satisfied with the
quality of supervision I receive.
I am satisfied with the organizations culture as
there is a friendly atmosphere at work.

31
32

Organization Performance
33
34
35
36
37
38

39

Relative to our largest competitor, during the

last year we had a larger market share
Relative to our largest competitor, during the
last year we were larger in market size
Regarding our overall performance during the
last year we performed poorly relative to
competitors.
Relative to our largest competitor ,during the
last year our return on investment has been
substantially better
Relative to our largest competitor ,during the
last year our return on assets has been
substantially better
Relative to our largest competitor ,during the
last year our sale growth has been substantially
better
Relative to our largest competitor ,during the
last year our profit growth has been
substantially better

Stron
gly
disagr
ee = 1

Disagr
ee = 2

Neut
ral =
3

Agree
=4

Stron
gly
agree
=5