Daftar Pustaka

Buku
Abraham, R. (1999). Emotional intelligence in organizations: A conceptualization.
Genetic, Social, and General Psychology Monographs, 125, 209224.
Aldag, Ray, Reschke, Wayne, 1997, Employee Value Added, New York, Center for
Organizational Effectiveness Inc.
Anderson, J. C., and D. W. Gerbing, 19 November 2002, Some Methods for
Respecifying Measurement Models to Obtain Unidimensional Construct
Measures, Journal of Marketing Research, pp 453 460
Azwar, Saifuddin, 2003, Sikap Manusia, Teori dan Pengukurannya, Edisi ke-2,
Pustaka Pelajar, Yogyakarta
Beck, Joan, 1999, How to Raise a Brighter Child, Pocket Books; Revised edition
Bernardin, H.John, Russell, Joyce E.A, 1993, Human Resource Management, An
Experiential Approach, Mc Graw Hill Inc
Blanchard, Ken, 2001, Hati Seorang Pemimpin, Interaksara.

Cooper, R.K and Sawaf, A, 1997, Executive EQ : Emotional Intelligence in

Leadership and Organizations, New York, Berkeley Publishing Group
Creswell, John W, Research Design, Qualitative, Quantitative and Mixed Methods
Approach, Second Edition, SAGE Publications
Dann, Jill, 2001, Understanding Emotional Intelligence in a Week (Successful
Business in a Week), Hodder & Stoughton Ltd
Davis, Keith and Newstorn, John W., 1990, Perilaku dalam Organisasi, Edisi ke-7,
Penerbit Erlangga
Douglas, Mack R. ,2002, How to Make a Habit of Succeeding, Bagaimana
Membangun Kebiasaan untuk Berhasil, Cetakan ke-1, PT Gramedia Pustaka
Utama

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Ezra, Jakoep, 2006, Success through Character, Cetakan ke-4, Andi Offset,
Yogyakarta
Edwards, Allen, 1957, Techniques of Attitude Scale Construction, Appleton-CenturyCrofts, Inc
Farh, J. L., Earley, P. C., & Lin, S. C. (1997). Impetus for action: A cultural analysis
of justice and organizational citizenship behaviour in Chinese society.
Administrative Science Quarterly, 42, 421444
Faturochman, Dr, MA, Mei 2006, Pengantar Psikologi Sosial, Cetakan ke-1, Penerbit
PUSTAKA
Finkelor, Dorothy C., Ph.D, 2007, Peranan Emosi dalam Hidup Anda, Bagaimana
Menata Emosi Menjadi Cerdas, Cetakan ke-1, Dolphin Books
Gerungan, W.A, Dr, Dipl Psych, 1981, Psychologi Sosial, Cetakan ke-7, PT Eresco

Gibson, James L., Ivancevich John, M, Donnelly James H, Jr, 1998, Organizations,
Behaviour, Structure, Processes, 8th Edition, Richard D Irwin, Inc
Goleman, Daniel, 2001, Kecerdasan Emosi untuk Mencapai Puncak Prestasi,
Working with Emotional Inteligence, Cetakan ke-4, Penerbit PT Gramedia
Hampden, Charles dan Turner, 1994, Corporate Culture, Yudipiatkus Ltd. London

Hair, Joseph F, Jr; Anderson, Rolph E; Tatham, Ronald L; Black, William C; 1998,
Multivariate Data Analysis, Fifth Edition, Prentice Hall
Hofstede, B., Bond, M. H., & Luk, C. (1993). Individual perceptions of organizational
culture: A methodological treatise on levels of analysis. Organization Studies,
14(4), 483503.
Irawan, Prasetya, Dr, M.Sc, 2006, Penelitian Kuantitatif dan Kualitatif untuk Ilmu
Sosial, Cetakan ke-1, DIA FISIP Universitas Indonesia
Istijanto, M.M, M.Com, 2006, Riset Sumber Daya Manusia, PT Gramedia Pustaka
Utama

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Pengaruh sikap..., Diadjeng Laraswati Hanindyani, FISIP UI, 2008

Kadir, Abdul Wahab Abdoel, Dr., Ir, 2006, Organisasi, Konsep dan Aplikasi, Cetakan
pertama, Pramita Press
Kerlinger, FN and Lee, HB. 2000, Foundation of Behavioural Research, Fourth
Edition, Harourt College Publisher, Orlando
Kerlinger, Fred N, 2004, Asas-asas Penelitian Behavioral, Edisi ke-3, Gadjah Mada
University Press
Mokoginta, Urip, 2005, Pemetaan Budaya Kerja BPPT, Percetakan BPPT

Organ, D.W, 1988, OCB : The Good Soldier Syndrome, Lexington MA: Lexington
Books
Patton, Patricia, 2002, EQ (Emotional Intelligence) di Tempat Kerja, Pustaka
Delapratasa
Restak, Richard, MD, 2001, Moazarts Brain and Fighter Pilot, Unleashing Your
Brains Potential, Edisi ke-1, PT Gramedia Pustaka Utama
Singgih Santoso, 1999, SPSS Mengolah Data Statistik Secara Profesional, Cetakan
ke-2, PT Elex Media Komputindo
Singgih Santoso, 2007, Structural Equation Modeling, Konsep dan Aplikasi dengan
AMOS, Cetakan ke-1, PT Elex Media Komputindo
Sarwono, S.W, 2006, Teori-teori Psikologi Sosial, Edisi Revisi, Cetakan ke-7, PT
Raja Grafindo Persada
Sarwono, S.W, 1999, Psikologi Sosial, Individu dan Teori-teori Psikologi Sosial,
Cetakan ke-2, Balai Pustaka
Salovey, Peter, Mayer, John D. et.al, 1995, Emotional Attention, Clarity and Repair :
Exploring Emotional Intelligence Using the Trait Meta-mood Scale, American
Psychological Press.
Schemerhorn., Hunt., Osbom, 1994., Managing Organizational Behavior, 5th Edition,
John Wiley and Sons, Inc., USA

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Pengaruh sikap..., Diadjeng Laraswati Hanindyani, FISIP UI, 2008

Schumaker, R.E and Lomax, RG, 1996, A Beginners Guide to SEM, New Jersey,
Lawrence Erlbaum Associates, Publishes
Sekaran, U., 2000, Research Methods for Business: A Skill-Building Approach, John
Willey & Sons, Inc. United State of America

Soemanto, Wasty, Drs, M.Pd, 2006, Psikologi Pendidikan, Landasan Kerja

Pemimpin Pendidikan, Cetakan ke-5, PT Rineka Cipta
Sobirin, Achmad, Drs, MBA, Ph.D, 2007, Budaya Organisasi, Pengertian, Makna
dan Aplikasinya dalam kehidupan organisasi, Cetakan ke-1, UPP STIM YKPN
Tashakkori, Abbas and Tedlie, Charles, 1998, Mixed Methodology, Combining
Qualitative and Quantitative Approaches, SAGE Publications
Winarti, Euis; 2007, Pengembangan Kepribadian, Edisi Kedua, Cetakan Pertama,
Graha Ilmu.
Ziglar, Zig, 1998, Something to Smile About, Professional Books

Thesis
Hardaningtyas, Dwi, 2004, Pengaruh Tingkat Kecerdasan emosi dan Sikap pada
Budaya Organisasi terhadap OCB Karyawan di PT (Persero) Pelabuhan
Indonesia III, Universitas Airlangga
Hidayati, Nuraida, Keterkaitan dan Perbedaan Kepuasan Kerja dilihat dari Dimensi
Kecerdasan Emosional, Iklim Organisasi dan Pemberdayaan Karyawan pada
Unit Kerja Penunjang/Pendukung dan Unit Kerja Pokok di BPK Jakarta, UI
Hikmah, 2004, Pengaruh Persepsi Kepemimpinan dan Persepsi Kecerdasan
Emosional Pegawai terhadap Persepsi Kinerja Pegawai Sekretariat Jenderal
DPR RI, UI
Noviyeletti, Puti, 2004, Analisis Hubungan antara Sikap Karyawan terhadap
Organisasi, Sebuah Studi Kasus pada PT Asuransi Jasa Indonesia Persero,
UI

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Pengaruh sikap..., Diadjeng Laraswati Hanindyani, FISIP UI, 2008

Rizalman, 2005, Peranan Kecerdasan Emosional sebagai Mediasi Hubungan antara

Gaya Kepemimpinan dengan Komitmen Karyawan (Di PT Primerindo
Outsourcing Company dari Citibank N.A), UI
Wardani, Prasti, 2005, Analisis Permodelan Hubungan antara Persepsi terhadap
Dukungan Organisasi, Keberpihakan pada Organisasi, Perilaku Keanggotaan
Organisasi dan Persepsi terhadap Kualitas Pelayanan, UI
Jurnal
Akers, Michael D; Porter Grover L, Mar 2003, Your EQ Skills : Got What It Takes ?
Journal of Accountancy; ABI/INFORM Global, pg. 65
Allison, J. Barbara, Voss, S. Richard, Houston, C. Richard, 2001, An Empirical
Investigation of The Impact of SDB on the Relationship between OCB and
Individual Performance.
http://www.sbaer.uca.edu/research/2001/ACME/16lacme01.htm
Brown, Jennifer, Jan 26, 2001, Emotional Intelligence, Computing Canada,
ABI/INFORM Global, pg. 25
Cohen, A. (2006) The relationship between multiple commitments and organizational
citizenship behavior in Arab and Jewish culture. Journal of Vocational
Behavior. 69 105118.
Cohen, Aaron; Vigoda, Eran, Nov 2000, Do Good Citizens Make Good
Organizational Citizens ? An Empirical Examination of The Relationship
Between General Citizenship and Organizational Citizenship Behaviour in
Israel, Administration and Society, ABI/INFORM Global, pg. 596
Euwema, M.C, Wendt, H., Emmerik, H. (2007) Leadership styles and group
organizational citizenship behavior across cultures. Journal of Organizational
Behavior 28, 10351057.
Grossmann, Robert J, Sept/Oct 2000; Emotions at Work, Health Forum Journal;
ABI/INFORM Global, pg. 18
Khalid, Perlis Shaiful Annuar; Ali, Kedah Hassan, Organizational Citizenship
Behaviour, Turnover Intention and Absenteeism Among Hotel Employees,
Malaysian Management Review, Faculty of Business Management, Universiti
Utara Malaysia and Universiti Teknologi Mara

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Pengaruh sikap..., Diadjeng Laraswati Hanindyani, FISIP UI, 2008

Kwante, C.T., Karam, C.M., Kuo, B, Towson, S. (2008) Cultures influence on the
perception of OCB as in-role or extra-role. International Journal of Intercultural
Relations.
Mayer, John D., Roberts, Richard D., Barsade, Sigal G., 2008, Human Abilities :
Emotional Intelligence, Annual Review of Psychology, Vol.59, January 2008
Markoczy, L and Xin, K, 2002, The Virtues of Omission in Organizational Citizenship
Behavior, http://www.goldmark.org/livia/.
McClelland, David C, et al. 1976. The Achievement Motive. New York, John Wiley &
Sons.,
McMurchie Lyne, Laura, Sep 1998, Careers can rise or fall with an EQ, Computing
Canada, ABI/INFORM Global, pg. 18
Moorman, R. H., & Blakely, G. L. (1995). Individualism-collectivism as an individual
difference predictor of organizational citizenship behaviour. Journal of
Organizational Behaviour, 16, 127142.
Pareke, Fahrudin JS, 2004, Dimensionalisasi Perilaku di Luar Peran Kerja (Extra
Role Behaviour), Jurnal Bisnis dan Ekonomi, Universitas Bengkulu
Smith, C. A., Organ, D.W.,& Near, J. P. (1983). Organizational citizenship behavior:
Its nature and antecedents. Journal of Applied Psychology, 68, 653663.
Thurstone, L. L. (1928). Attitudes can be measured. American Journal of Sociology,
33, 529-54.
Turnipseed, D. L., & Murkison, E. (2000). A bi-cultural comparison of organization
citizenship behaviour: Does the OCB phenomenon transcend national culture?
International Journal of Organizational Analysis, 8(2), 200222.
Weymes, Ed, Winter 2004, Management Theory, Balancing Individual Freedom with
Organisational Needs, The Journal of Corporate Citizenship, ABI/INFORM
Global, pg. 85
Lain-lain
Mahendratto, Isywara, 2007,
http://servocenter.wordpress.com/2007/04/29/kecerdasan-sikap/

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Mujiasih, Endah, S.Psi, M.Si, MM, 2007, Kepemimpinan dan Budaya Perusahaan,
Kaltim Post
Mutadin, Zainun, S.Psi, M.Si, 2004, Mengenai Kecerdasan Emosional Remaja,
www.e-psikologi.com
Niehoff, B.P. (2000). A motive-based view of organizational citizenship
behaviors: Applying an old lens to a new class of organizational
behaviors. Presented at the Midwest Academy of Management Behavior
Conference, Chicago.

Intisari, 2004, Kejarlah EQ, Sukses Kau Tangkap, Kompas Cybermedia

Papu, Johanes, 2002, EQ dalam Kepemimpinan, Team e-psikologi

Staw, B.M., Sutton, R.I. and Pelled, L.H. (1994), Employee positive emotion and
favorable outcomes at the workplace, Organization Science, Vol. 5 No. 1,
February, pp. 51-71.

NN, 2007, Mengelola Emosi di Tempat Kerja, www.portalhr.com

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Pengaruh sikap..., Diadjeng Laraswati Hanindyani, FISIP UI, 2008