S TEPHEN G.

W EST
Randolph, NJ 07869
(973) 220-9364 sgwest8@gmail.com https://www.linkedin.com/in/sgwest8

BUSINESS DEVELOPMENT MANAGER

Grant Writing | Case Management | Customer & Product Support
Results-driven and versatile professional with unique combination of experience in diverse fields and proven track record
of success driving organizational objectives within nonprofit and commercial organizations. Demonstrated business
acumen paired with ability to create strategies to develop new business and revenue opportunities. Outstanding ability to
write compelling and assertive grant proposals with superb level of success and grant awarding. Unparalleled relationship
building skills have been key to establish critical liaisons to progress core projects and programs. Excellent ability to deal
with people at all levels and experience in case management.

Grant Writing
Market Research
Event Planning / Fundraising
Industry Networking

Opportunity Identification
Nonprofit Volunteer Experience
New Business Development
Project Coordination

Case Management
Customer/Product Support
Problem Resolution
Revenue Increase

PROFESSIONAL EXPERIENCE
PATHSTONE CORPORATION, Randolph, NJ
2016
Participant Assistant
Serve five low-income people age 55 and older that have poor employment prospects. Place Senior Community
Service Employment Program (SCSEP) participants in part-time community service positions with goal of
transitioning them into unsubsidized employment.
Program administered by National Council on Aging (NCOA), which is nonprofit service and advocacy
organization headquartered in Washington, DC. Assist in improving lives of older adults, especially those who are
vulnerable and disadvantaged.
As member of program, which is funded by U.S. Department of Labor (DOL), coordinate upgrade of job skills of
current and future mature adults in caseload for employment placement.
THE LEARNING CENTER FOR EXCEPTIONAL CHILDREN, INC., Clifton, NJ
2012 2015
Business Development Manager
Advanced organizations strategic plan and core operations by writing grant proposals of more than $250,000, and
generated over $55,000 through organized fundraisers for nonprofit institution offering services to children with
special needs, such as: autism, cerebral palsy, severe head trauma, and bipolar disorder.
Established strategic alliances with key institutions such as Wells Fargo Bank Philanthropic Trust, Investors
Savings Foundation, and Ronald McDonald House Charities to attain multiple project funding grants.
Streamlined processes and procedures and devised strategic marketing business case plans for improved grant
writing and fundraising programs. Monitored records internally to satisfy compliance adherence requirements.
JEWISH FAMILY SERVICE, Margate City, NJ
2011
Case Manager
Achieved improved benefits outcomes while managing caseload of six veterans requiring assessment, review and
ongoing support to facilitate access to government services including advocacy for linkage to critical resources.
Played pivotal role in helping veterans with anger management and other behavioral issues following case plans.
Drove successful management of assigned cases through thorough documentation of progress, treatment, and
crisis management at nonprofit agency.
COVENANT HOUSE, Atlantic City, NJ
2008 2010
Career Development / Resident Advisor
Enrolled youth in high school, college, and other educational programs and helped them attain diplomas.
Supervised and guided underprivileged homeless youth to overcome challenges of psychiatric problems.
Bolstered services by providing targeted, effective, and precise counseling and training for 175 shelter residents.
JM EAGLE (Division of Formosa Plastics), Livingston, NJ
Product Assurance / Customer Support Specialist

2001 2008

STEPHEN G. WEST

Resume, Page 2

Negotiated $230,000 in company savings while examining quality claims and maintaining client goodwill.
Developed written case plan for executive review with implementation strategies to attain 50% increase in goals.
Optimized field support and customer satisfaction through direct contact with firms PVC pipe manufacturing
plants and prompt response to queries from over 300 clients.
EDUCATION & CREDENTIALS

Master of Science in Human Services, Capella University, Minneapolis, MN

Bachelor of Science in Business Administration, Montclair State University, Upper Montclair, NJ
Certificate program for Project Manager with CAPM and PMP Prep, Rutgers State University, New Brunswick, NJ
President of Morris NJ Club of Toastmasters International (public speaking training group)