Resume

Vignesh Muralikrishnan
Certified Business Analyst & SAP Consultant
Deloitte Consulting India Pvt. Ltd.
Bengaluru
Mobile No: +91 99003 00112
Mail ID: muralikrishnan.vignesh@gmail.com
OBJECTIVE & PROFESSIONAL SUMMARY
An aspiring Senior Consultant, Business Analysis practitioner and SAP IS-Insurance-Claims Management
practitioner with over 8 years of work experience out of which over 2 years in the Non-Life Insurance
Industry and 6 years in Technology Consulting.
ACADEMIC PROFILE

Bachelor of Computer Applications from VLB Janakiammal College of Arts And Science,
Coimbatore affiliated to Bharathiar University, Coimbatore, Tamil Nadu, India.

Certification of Competency in Business Analysis (CCBA) from International Institute of

Business Analysis (IIBA), Canada.

Licentiate from Insurance Institute of India (Non-Life Branch).

INS 21 Property & Casualty Insurance principles from AICPCU (American Institute for
Chartered Property Casualty Underwriters).

WORK EXPERIENCE
Presently working as a Consultant in Deloitte Consulting India Pvt. Ltd, Bangalore, from October 29,
2012.
Responsibilities with Deloitte Consulting

Working as a SAP Insurance Functional Consultant in a Claims management implementation

project.
This project is to replace the existing MCPS - Medical Claims Processing System with SAP
Claims Management solution for health insurance line of business for a Canadian Public Sector
client.

PREVIOUS WORK EXPERIENCE

Wipro Technologies (A division of Wipro Limited), Bangalore from February 05, 2010
to October 19, 2012 as a Consultant.

Computer Sciences Corporation India Pvt Ltd, Hyderabad, from April 13, 2009 to
December 30, 2009 in P & C Insurance domain as Business Analyst.

HCL Technologies Limited, Bangalore, from March 17, 2008 to April 03, 2009 in P & C
Insurance domain as Business Analyst.

Oracle Financial Services Software Limited (Formerly I-Flex solutions limited),

Bangalore, from March 28, 2007 to March 14, 2008 in P & C Insurance domain as Associate
Consultant.

Bajaj Allianz General Insurance Company Limited, Coimbatore, as an Underwriting

Executive for Automobile Insurance from February 14, 2005 to March 17, 2007.

Responsibilities had with Wipro Technologies

Worked for one of the largest banking groups in UK - Lloyds Banking Group (LBG), on their
insurance business claims platform.
Responsible for entire life cycle of the project and quality delivery.
Lead the SAP Functional Consultants team from offshore.
Project planning and providing effort estimation.
Requirements gathering, mid-level (MLPD) & low level design (FS) document preparation, and
configuring the SAP FS-CM (Financial Services - Claims Management) module.
Liaising with the Clients Business staff, SMEs, On-site team and development team.
Mentoring the juniors & technical team in understanding the insurance functionality and guiding
them on development. Assisting the fellow consultants in SAP configuration.
Carry out various test phases right from creation of UTPs, execution in Unit Testing, Regression
Testing, and E2E Testing. Supporting on System test, UAT and also Warranty phases till successful
implementation into Production Environment.
Also have knowledge in the following areas
SAP Collections & Disbursements Module
SAP Solution Manager with respect to Project Admin
SAP Testing eCATT (Extended Computer Aided Testing Tool)
ABAP for Functional Consultant

Achievements
Honored with Feather in My Cap Award for my contribution towards the crucial SAP Claims
Management Integration Project (HBoS integration with Lloyds TSB).
Honored with Best Contributor Award from Functional team for SAP Claims Management
Upgrade project (upgraded from 4.72 to ECC 6.0 EhP 5).
Responsibilities had with Computer Sciences Corporation:

Worked for one of the largest Insurance Companies in Denmark Codan Forsikring which is
part of RSA, on their Interfaces Project with the baseline / legacy systems on Mainframes.
The interfaces were to be built between the baseline systems in mainframes which CSC takes care
of and the front end solution which was being developed by a different software vendor. Also, the
interfaces were being developed in order to support the insurance companys operations across the
Nordic countries such as Denmark, Sweden, Norway and Finland.
Primary responsibilities were to conduct JAD Sessions (Joint Application Development) with the
various stake holders such as the customers business staff, software vendor for the front end
solution, and the team of SOA Center of Excellence for requirements gathering and documenting
Interface Functional Requirements.

Coordinator between the offshore team and the onsite team for functional knowledge transfer and
assigning the tasks for technical analysis on the mainframe programs. I was placed at Denmark
from July 06, 2009 till October 30, 2009.
Based on the output of technical analysis on programs the Input and Output for each interfaces are
decided to modify / re-use accordingly.

Responsibilities had with HCL Technologies Limited:

Worked in the Product Engineering Group in designing the functionalities of underwriting

solution, claims solution, agency / intermediaries portal, risk scoring, business rules engine (BRE)
and STP Process.
Secondary market research to understand and compare insurance products of different geography
and deriving Go-To Market Strategies for Quick Wins.
Analyzing data requirements for developing the new lines of businesses.
Creating the Business Requirement Document (BRD) & Functional Specifications (FSD) for
product development. Creating the wire frames or prototypes of screens.
Mentoring the development team in understanding the functionality of insurance application.
Functional testing and reviewing for improvement.

Responsibilities had with Oracle Financial Services Software Limited:

Worked for one of the U.S. Insurance Companies Tokio Marine Management, Inc. (TMM)
which is the management company for the U.S. Insurance operations of Tokio Marine & Nichido
Fire Insurance Co., Ltd. (TMNF).
Analyzing the requirements and configuring the Policy Administration System using the product
configuration tool (PCT - Insure^3).
Analyzing the Insurance Services Office (ISO) Forms & Endorsements and configuring for
products as per suitability.
Mentoring the technical team members in understanding the functionality of insurance and
guiding them on how the requirements should behave in the insurance software system.
Executing the functional test cases and solving P-Logs (Problem Logs).
I was placed on-site for 3 months in Toronto, Canada for product configuration tool (Insure^3
Policy, Claims and Re-insurance system) training cum insurance assignments.

Responsibilities had with Bajaj Allianz General Insurance Company Limited:

Complete in-charge of Motor Underwriting for Coimbatore & surrounding region

Scrutinizing the proposals as per underwriting guidelines
Providing motor insurance quotes, issuing policies and maintaining the turnaround time (TAT)

Liaising with the Claims Department in claims processing through settlement, monitoring claims
frequency, severity and taking loss control measures
Implementation of Six sigma methodology for process excellence in underwriting
Rated as excellent resource for Underwriting

PERSONAL PROFILE
Marital Status:

Married

Permanent Address:

11, Sri Illam, Nethaji Nagar,

Kovaipudur, Coimbatore 641042, India

Languages known:

English, & regional languages Tamil and Telugu

Nationality:

Indian

Valid Visa:

US Business Visa (B1)

Place: Bengaluru, India

Vignesh M