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10-7-2014

Volunteer holidays: how to find an ethical project | Travel | theguardian.com

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Volunteer holidays: how to find an


ethical project
There are hundreds of 'voluntourism' projects available, but a new
report claims few of them are doing as much good as they claim.
So how do you find an experience that genuinely makes a
difference? Two experts in responsible tourism give their tips
Have you been on a volunteer holiday? Share your views and
experiences in the comments below
Will Coldwell
theguardian.com , Monday 1 7 February 2 01 4 1 2 .1 2 GMT

Volunteer tourists at Cape York, Queensland, Australia. Photograph: Alam y

Volunteer tourism, or "voluntourism", in which tourists combine a trip abroad with


charity work, is an area of the travel industry that has long courted controversy.
Research published last week in the Journal of Sustainable Tourism has found that many
companies involved with voluntourism are misrepresenting their products, and that
those offering the most expensive experiences are likely to be the least responsible.
"Volunteer tourism organisations should be taking their responsibility more seriously,"
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10-7-2014

Volunteer holidays: how to find an ethical project | Travel | theguardian.com

says Victoria Smith, lead author of the study, which sampled some of the biggest
organisations that sell to UK travellers and assessed their marketing techniques. "Just
because a product is volunteer tourism does not mean it has positive impacts."
While Smith found many examples of good practice, the companies that the research
found to be the most negative threatened litigation if Smith named them; an indication,
she says, of the "murky world" in which many of them operate.
"The status of an organisation is no guarantee of responsible practice," says Smith. "It
cannot be assumed that a charity automatically demonstrates better practice, or that a
for-profit business automatically is worse. The credibility that being an ethical business
can bring in this market is strong, so organisations like to portray themselves that way,
but it cannot be assumed they actually are."
There are hundreds of volunteer opportunities offered by both travel companies and
charities. How does a potential volunteer know which organisations are getting it right
and which ones are, at best, misguided, and, at worst, positively unhelpful to the very
communities they claim to help? We asked Smith and Dr Xavier Font, reader at Leeds
Metropolitan University and an expert in responsible tourism who supported her study,
to share their top five tips for potential voluntourists.

Ask your volunteer organisation to break down


where the money you pay will go
Higher prices aren't a sign of better quality but pricing transparency is. Good
organisations should already be publishing their accounts but it is still rare but when
you ask they should be happy to tell you. People and Places which has won a
Responsible Tourism award and does a range of community development projects, as
well as business education and training is one of the few groups that does publish its
figures. It is a social enterprise and at least 80% of its profits always go back to the
community. It's not wrong for the organisations to have a margin, but they shouldn't be
exploiting the volunteers and communities for profit.

Ask for evidence of how previous volunteers have


made a difference

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Volunteer holidays: how to find an ethical project | Travel | theguardian.com

Walk on the wild side


... Volunteers on GVI's wildlife conservation project in South Africa collect behavioural
data
Just because an organisation appears to sell itself on ethical credentials does not mean it
is. These groups can be very good at describing their vision but not so good when it
comes to the details. The organisations should be doing a needs assessment for the
locations they are working in and establishing exactly what help is required. Projects
should be planned in advance, so ask for details on specific goals, the context of the
project and how they expect it to make a difference.
GVI is an organisation that does well to balance offering a large range of destinations
while also giving back a lot of clear information about its work. It does onservation
projects really well but also works with social enterprise it's a good all-rounder.
There isn't an accreditation body and the industry is completely unregulated but the
International Ecotourism Society has published guidelines for voluntourism operators.
While they are not aimed at the consumer, it is recommended that you read them to get
a good impression of what best practice is and what you should be checking for. Again,
transparency is important. Organisations should have open links to their social media
sites, where you can get an idea of past volunteers' experiences; try to contact people
who have already been involved.

If you are not qualified to do it in the UK, don't do


it abroad
This especially includes Criminal Records Bureau (CRB) checks and child-protection
policies for childcare or youth-related projects. More responsible organisations, which
offer placements that really enable volunteers to make a difference, will take time to find
the right match. The organisation should want to find out about your skills and
specialisms and spend time finding an appropriate role for you. It should feel more like
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Volunteer holidays: how to find an ethical project | Travel | theguardian.com

applying for a job than booking a holiday.

Be wary of the length of the project


Short-term voluntourism isn't necessarily bad but it depends on the project. For
conservation projects the impact on the animals or biodiversity does not depend on
developing personal relationships: often they might just need an extra hand on deck to
do data inputting, so it won't make so much difference if you are only there for a short
period. Blue Ventures is a good organisation that specialises in marine conservation
projects. When it comes to any projects relating to childcare, teaching or community
work you should expect to be there at least for a few months and, as mentioned,
definitely be matched according to your skills, otherwise you risk having a negative
impact on the people you hope to help. To make a difference you need to spend time at
the destination and it is a big investment for your host to train you and get some benefit
from your stay.

The community needs come ahead of yours


You came to help, so think about the beneficiaries of your stay first: are they really
benefiting? Carefully note how organisations talk about the projects and communities
that they are involved with. Anything that belittles or degrades local people should flag
up warning signals; poverty marketing is not respectful. Pod Volunteer is another social
enterprise that seems to want to be genuinely ethically run and want to do the best
thing, putting back into the communities it works with. Any voluntourism involving
orphanages should be completely avoided. An endless stream of visitors to these places
can be psychologically disruptive to children who are likely to have already been
abandoned. Disturbingly, the desire from westerners to help in orphanages has led some
"entrepreneurs" to set them up simply to cater for tourist demand. This has been a
particular problem in Cambodia, where NGOs and child protection services have been
pleading with tourists to stop engaging with "orphanage tourism".
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