Literature Review

Diversity and Work

Updated May 2015

Abreu, K. (2014). The Myriad Benefits of Diversity in the Workplace. Entrepreneur

Acquavita, S.P., Pittman, J., Gibbons, M., & Castellanos-Brown, K. (2009). Personal and
organizational diversity factors impact on social workers job satisfaction: Results from
a national Internet-based survey. Administration in Social Work, 33: 151-166.
Afzal, F., Mahmood, K., Samreen, F., Asim, M., Sajid, M. Comparison of Workforce Diversity in
Public and Private Business Organizations. Information and Knowledge Management
Vol. 3, No. 2, (2013).
Ahern, K., and Dittmar, A. (2011). The Changing of the Boards: the impact on firm valuation of
mandated female board of representation, Stephen M. Ross School of Business,
Working Paper Series.
Al-Ajmi, R. (2006, December). The effect of gender on job satisfaction and organizational
commitment in Kuwait. International Journal of Management, 23, 838-844.
Alvarez, A.N., Blume, A.W., Cervantes, J.M., & Thomas, L.R. (2009). Tapping the wisdom
tradition: Essential elements to mentoring students of color. Professional Psychology:
Research and Practice, 40(2), 181-188.
Amaram, D.I. Cultural Diversity: Implications for Workplace Management. Journal of Diversity
Management Fourth Quarter (2007) Volume 2, Number 4.
Anand, R., & Winters, M.F. (2008). A retrospective view of corporate diversity training from
1964 to the present. Academy of Management Learning and Education, 7, 356-372.
Anzovino, T. (2014). Walk a Mile. Nelson Education.
Apfelbaum, E. (2013). Whats the Business Case for Diversity in the Workplace? MIT Sloan.
Armstrong, C., Flood, P.C., Guthrie, J.P., Liu, W., MacCurtain, S., and Mkamwa, T. (2010), The
impact of diversity and equality management on firm performance: Beyond high
performance work systems. Human Resource

Avery, D.R., McKay, P.F., Wilson, D.C., & Volpone, S. (2008). Attenuating the effect of seniority
on intent to remain: The role of perceived inclusiveness. Paper presented at the
meeting of the Academy of Management, Anaheim, CA.
Avery, D.R., McKay, P.F., Wilson, D.C., & Tonidandel, S. (2007). Unequal attendance: The
relationships between race, organizational diversity cues, and absenteeism. Personnel
Psychology, 60: 875-902.
Bacharach, S.B., Bamberger, P.A., & Vashdi, D. (2005). Diversity and homophily at work:
Supportive relations among White and African-American Peers. Academy of
Management Journal, 48, 619-644.
Bainbridge, J. (2014). Sexuality, gender and racial equality: why workplace diversity is good for
marketing Marketing Magazine.
Ball, P. (2015). 4 Simple Ways to Focus on Workplace Diversity in 2015. Care.com
Barres, B.A. (2006). Does gender matter? Nature. 442: 7099: 133-136.
Barron, P., Maxwell, G., Broadbridge, A., & Ogden, S. (2007). Careers in Hospitality
Management: Generation Ys Experiences and Perceptions. Journal of Hospitality and
Tourism Management, (14)2: 119-128.
Bassett-Jones, N. (2005). The paradox of diversity management, creativity and innovation.
Creativity & Innovation Management, 14, 169-175.
Beaver, G., & Hutchings, K. (2005). Training and developing an age diverse workforce in SMEs:
the need for a strategic approach. Education and Training, (48)8/9: 592-604.
Begley, S. (2006). He, once a she, offers own view on science spat. Wall Street Journal. 248:10:
B1 B5.
Bell, M.P., Ozbilgin, M.F., Beauregard, A.T., Surgevill, O. (2011). Voice, silence, and diversity in
21st century organizations: Strategies for inclusion of gay, lesbian, bisexual, and
transgender employees. Human Resource Management, 50(1), pp. 131-146.
Bell, M.P. (2007). Diversity in organizations. Mason, OH: South-Western.
Benedick, Jr, M., Egan, M.L., & Lanier, L. (2010). The business case for diversity and the perverse
practice of matching employees to customers. Personnel review, 39, 468-486.
Bendick, Jr., M. (2007). Situation testing for employment discrimination in the United States of
America. U.S. Equal Employment Opportunity Commission.

Berdahl, J. (2014). A Mandate to Promote Diverse Leadership. Sauder, UBC

Berman, D.D. (2006). Managing Diversity Management and the Multi-Cultural Workforce. A
Management Perspective on Cultural Diversity in American Labor Market. Yahoo
Contributor Network.
Bernstein, L.E. (2006). Generations working together. Dallas: VisionPoint.
Bezrukova, K., Jehn, K.A., & Spell, C.S. (2012). Reviewing diversity training: Where we have been
and where we should go. Academy of Management Learning & Education. 11, 207-227.
Bharadwaj Badal, S. (2014). The Business Benefits of Gender Diversity. Business Journal.
Bohnet, I., & Greig, F. (2007, April). Gender matters in workplace decisions. Negotiation, 10, 46.
Bonetta, L. (2010). Reaching gender equality in science: The importance of role models and
mentors. Science. 327(5967): 889-895.
Booth, A.L., and Nolen, P. (2009). Gender Differences in Risk Behaviour: Does Nurture Matter?
CEPR Discussion Paper No. 7198, March.
Bowes, B.J. (2008). The business case for workplace diversity. CMA Management,
(December/January 2008), 14-16.
Brett, J., Behfar, K., & Kern, M.C. (2006). Managing multicultural teams. Harvard Business
Review, 84(11): 85-91.
Brief, A.P. (Ed.). (2008). Diversity at work. Cambridge: Cambridge University Press.
Brooks, C. (2014). 10 Workplace Trends You'll See in 2015. Business News Daily
Buckley, S. (2014). Unconscious bias is why we don't have a diverse workplace, says Google
engadget.
Campbell, D.G. (2011). Diversity and Job Satisfaction: reconciling Theories and Findings.
International Journal of Applied Management and Technology. Volume 10, Issue 1,
Pages 1-15.
Carliner, S., Ally, M., Zhao, N., Bairstow, L., Khoury, S., Johnston, L. (2006). A Review of the State
of the Field of Workplace Learning: What We Know and What We Need to Know About
Competencies, Diversity, E-Learning, and Human Performance Improvement. Canadian
Council on Learning.

Carrell, M.R., Mann, E.E., and Sigler, T.H. (2006). Defining Workforce Diversity Programs and
Practices in Organizations: A Longitudinal Study. Labor Law Journal, 5-12.
Carr-Ruffino, N. (2009). Managing diversity: People skills for a multicultural work place (8th ed.).
Boston, MA: Pearson Custom Publishing.
Cheah, L. (2013). Why workplace diversity is important for every organisation myStarjob.com
Chin, J.L. (2010). Introduction to the special issue on diversity and leadership. American
Psychologist, 65: 150-156. A study of organizational commitment and job performance
among Korean employees. Administration in Social Work, 32(4): 100-126.
Cho, S., & Mor Barak, M.E. (2008). Understanding of diversity and inclusion in a perceived
homogeneous culture: A study of organizational commitment and job performance
among Korean employees. Administration in Social Work. 32(4): 100-126.
Christian, J., Porter, L.W., Moffitt, G. (2006). Workplace diversity and group relations: An
overview. Group Processes & Intergroup Relations, 9(4), 459-466.
Chugh, D., & Brief, A.P. (2008). Where the sweet spot is: Studying diversity in organizations. In
A.P. Brief (Ed.), Diversity at work (pp. 1-12). Cambridge: Cambridge University.
Clifford, S. (2006). Young, female, and demanding. Inc., 28, 27.
Cocchiara, F.K., Connerley, M.L. & Bell, M.P. (2010). A GEM for increasing the effectiveness of
diversity training. Human Resource Management, 49: 1089-1106.
Coldewey, D. (2014) 'Time to Be Candid': Google Admits Lack of Workplace Diversity. NBC
News.
Combs, G.M., & Luthans, F. (2007). Diversity training: Analysis of the impact of self-efficacy.
Human Resource Development Quarterly, 18: 91-120.
Cooper. D. (2015). Google will spend $150 million this year to diversify its workforce. engadget
Crampton, S.M., & Hodge, J.W. (2007). Generations in the Workplace: Understanding Age
Diversity. The Business Review, (9)1: 16-22.
Crow, D., Hogan, M. (2010). Cultural Diversity in the Workplace. BizLabs.
Dahlin, K.B., Weingart, L.R. & Hinds, P.J. (2005). Team diversity and information use. Academy
of Management Journal. 48(6): 1107-1123.
DAlmelda, C.M. (2007). The Effects of Cultural Diversity in the Workplace. ProQuest.

Daniels, K. and Mac Donald, L. (2005). Equality, diversity and discrimination: a student text.
London: Chartered Institute of Personnel and Development.
David, A.H. (2010). Diversity, innovation and corporate strategy. In Moss, G. (ed.), Profiting
from Diversity: The Business Advantages and the Obstacles to Achieving Diversity,
Palgrave McMillan, Chapter 2.
Davidson, M. (2011). The end of diversity as we know it: Why diversity efforts fail and how
leveraging diversity can succeed. San Francisco: Berrett-Koehler Publishers.
De Meuse, K.P., Hostage, T.J., & ONeill, K.S. (2007). A longitudinal evaluation of senior
mangers perceptions and attitudes of a workplace diversity training program. Human
Resource Planning, 30(2): 38-46.
Desvaux, G., Devillard-Hoellinger, S. and Baumgarten, P. (2007), Women Matter: Gender
Diversity, a Corporate Performance Driver, New York: McKinsey and Company.
Dewan, A. (2015). How Microsoft enables gender diversity in the workplace. Journal of Office
Workers.
Dhuppar, S. (2015) Managing Workplace Diversity: Challenges and Strategies. International
Journal of Research, Vol. 2, No. 3
Diegel, J.A. (2014). Managing a Generationally Diverse Workforce H&HN Daily
Diggs, G.A., Garrison-Wade, D.F., Estrada, D., Galindo, R. (2009). Smiling faces and colored
spaces. The Urban Review, 41(4), 312-333.
Dipboye, R.L. & Colella, A. (2005). Discrimination at work: The psychological and organizational
bases. Mahwah, NJ: Lawrence Erlbaum.
Diversity Inc. (2011). Diversity management.
Dizikes, P. (2014). Study: Workplace diversity can help the bottom line. MIT News.
Dizikes, P. (2014). A new approach to diversity research. MIT News MIT News
Dobbin, F., & Kalev, A. (2007). Kicking and screaming: Commitment and resistance in
organizational diversity programs. Paper presented at American Psychological
Association National Conference, san Francisco, CA.
Dreachslin, J.L. (2007). The role of leadership in creating a diversity-sensitive organization.
Journal of Healthcare Management, 52(3), 151-155.

Dreachslin, J.L., Weech-Maldonado, R., & Dansky, K.H. (2004). Racial and Ethnic Diversity and
Organizational Behavior: A Focused Research Agenda for Health Services Management,
Social Science and Medicine, 59(5), pp. 961-971.
Dumas, T.L. Rothbard, N.P. and Philips, K.W. Self-Disclosure: Beneficial for Cohesion in
Demographically Diverse Work Groups? Diversity and Groups. Research on Managing
Groups and Teams, Volume 11, 143-166.
Dunning, M. (2014). Corporate culture key to workplace gender equality, diversity: Speakers
Brokers & Insurers.
Edwards Buckingham, C.D. (2011). A case study exploring the impact of managing workplace
diversity on diversity awareness and employee job satisfaction. ProQuest UMI.
Elliott, B.A., Dorscher, J., Wirta, A., Hill, D.L. (2010). Staying connected: Native American women
faculty members on experiencing success. Academic Medicine, 85(4), 675-679.
Elsaid, A.M. (2012). The Effects of Cross cultural Work Force Diversity on Employee
Performance in Egyptian Pharmaceutical Organizations. Sciedu Press Vol. 1. No. 4.
Emerson, J. (2015). Prioritizing Diversity In 2015 TC
Enchautegui-de-Jesus, N., Hughes, D., Johnston, K.E., Joo Oh, H. Well-Being in the Context of
Workplace Ethnic Diversity. Journal of Community Psychology, Vol. 34, No. 2, 211-223
(2006).
Erasmus, L.J. (2007). The Management of Workforce Diversity and the Implications for
Leadership at Financial Asset Services. Thesis. University of Johannesburg.
Erickson, K.A. (2010). Diversity now, conformity later: Faculty mentoring, institutional
conformity, and the practices of privilege. Paper presented at the annual meeting of
The Law and Society Association, Renaissance Chicago Hotel, Chicago, IL.
Ernst Kossek, E., Lobel, S.A., and Brown, J. (2005). Human Resource Strategies to Manage
Workforce Diversity. Examining The Business Case. In A.M. Konrad, P. Prasad, & J.K.
Pringle (Eds.), Handbook of workplace diversity. Thousand Oaks, CA: Sage.
Equal Employment Opportunities Trust, (June 2008). Diversity & Equality Evidence of positive
business outcomes and how to achieve them. A review of the literature. Journal of
Managerial Issues, 13(2): 177-196.

Ferdman, B.M., & Sagiv, L. (2012). Diversity in organizations and cross-cultural work psychology:
What if they were more connected? Industrial and Organizational Psychology. 5, 323345.
Fisher, A. (2014) Why workplace diversity efforts struggle Fortune.com
Florentine, S. (2015). Recipe for success starts with diversity CIO
Flores, S. (2014). Building the business case for gender and diversity in the workplace NBR
Foma, E. (2014). Impact of Workplace Diversity Integrative Business & Economics.
Fouche, C., De Jager, C., Crafford, A. (2004). The Evaluation of a Diversity Program. SA Journal of
Human Resource Management, 2 (2), 37-44.
Frankle, B. (2007). Who really benefits from work/life? Diversity Inc., 20-39.
Galer, S. (2014). New Study Redefines Workplace Diversity. Forbes.
Gardenswartz, L., & Rowe, A. (2006). Still being asked to explain the business case for diversity?
Articulating the why.
Gelfand, M.J., Nishii, L., Raver, L., & Schneider, B. (2005). Discrimination in the workplace: An
organizational-level analysis. In R. Dipboye & A. Collella, (Eds.), Discrimination at work:
The psychological and organizational bases 89-116. Mahwah, NJ: Lawrence Erlbaum.
Gibson, D. (2013). Religion In Workplace Increasingly Diverse; Comes With Potential Pitfalls
Huffington Post.
Goldstein, M. (2015). The Impact of Workplace Diversity from the Employee Perspective Kanjoya
Gonzales, J.A., Densi, A.S., (2009). Cross-level effects of demography and diversity climate on
organizational attachment and firm effectiveness. Journal of Organizational Behavior,
30(1), 21-40.
Gorman, C. (2014). Diversity in the Workplace: Its No Longer Just the Right Thing to Do HR
Management, Talent Management.
Gould, J. (2015). How arts organisations can reap the benefits of cultural diversity. The
Conversation.
Greene, A. & Kirton, G. (2010). The dynamics of managing diversity: A critical approach. Oxford,
Elsevier Butterworth-Heinemann.
Griswold, A. (2013). Why 'Thought Diversity' Is The Future Of The Workplace. Business Insider.

Groeneveld, S. & Van de Walle, S. (2010). A contingency approach to representative

bureaucracy: Power, equal opportunities and diversity. International review of
Administrative Sciences, 76(2), pp. 139-258.
Groschi, S., Bendi, R. (2015). Managing Religious Diversity in the Workplace Gower Publishing
Ltd.
Handrahan, M. (2014). Microsoft reveals the diversity of its workforce. gamesindustry.biz
Hankins, K.A. (2005). The Influence of Diversity Climate on Perceived Organizational Support and
Job Satisfaction. Thesis, Capella University
Harrison, D.A. and Klein, K.J. (2007), Whats the difference? Diversity constructs as separation,
variety, or disparity in organizations, Academy of Management Review, Vol. 32; pp.
1199-1228.
Hastings, R.R. (2006). An inclusive workplace: How to know one when you see one.
Hays-Thomas, R., Bendick Jr. M. (2013). Professionalizing Diversity and Inclusion Practice:
Should Voluntary Standards be the Chicken or the Egg? Industrial and Organizational
Psychology: Perspectives on Science and Practice.
Healy, G., Kirton, G. and Noon, M. (2010). (eds.) Equality, Inequalities and Diversity-From Global
to Local. Basingstoke: Palgrave Macmillan.
Henry, O., & Evans, A. (2007). Critical review of literature on workplace diversity. African
Journal of Business Management, 12, 72-76.
Henry, Z. (2015). What Martin Luther King Would Say About Workplace Diversity Today. Wire
Herring, C. (2009), Does Diversity Pay?: Race, Gender and the Business Case for Diversity.
American Sociological Review, Vol. 74, No. 2, pp. 208-224.
Hewlett, S.A., Marshall, M., and Sherbin, L. (2013). How Diversity Can Drive Innovation. Harvard
Business Review.
Hewlett, S.A., Luce, C.B., & West, C. (2005). Leadership in your midst: Tapping the hidden
strengths of minority executives. Harvard Business Review, 83, 74-81.
Hiranandani, V. Diversity Management in the Canadian Workplace: Towards an Antiracism
Approach. Urban Studies Research. Volume 2012 (2012), Article ID 385806, 13 pages.
Hofhuis, J., Zee, K. and Otten, S. (2015). Measuring employee perception on the effects of
cultural diversity at work: development of the Benefits and Threats of Diversity Scale.

Quality & Quantity: International Journal of Methodology, vol. 49, issue 1, pages 177201.
Hogan, D.E., & Mallott, M. (2005). Changing racial prejudice through diversity education.
Journal of College Student Development, 46: 115-125.
Holtzman, D.M., Kruger, E.J., & Srock, C.D. (2009). Generational diversity scenarios in the forprofit and non-profit sectors. In C.D. Harvey & M.J. Allard (Eds.) Understanding and
managing diversity (pp. 172-183) (4th ed.). Upper Saddle River, NJ: Pearson Prentice
Hall.
Homan, A.C., van Knippenberg, D., Van Kleef, G.A., and De Dreu, C.K.W. (2007). Building
faultlines by valuing diversity: Diversity beliefs, information elaboration, and
performance in diverse work teams, Journal of Applied Psychology, Vol. 92: pp. 11891199.
Hopkins, W., Hopkins, S., & Gross, M.A. (2005). Cultural diversity re-composition and
effectiveness in monoculture work groups. Journal of Organizational Behavior, 26(8):
949-964.
Horwitz, S.K., & Horowitz, I.B. (2007). The effects of team diversity on team outcomes: A metaanalytic review of team demography. Journal of Management, 33(6): 987-1015.
Horwitz, S.K. (2005). The compositional impact of team diversity on performance: Theoretical
considerations. Human Resource Development Review, 4(2), 219-245.
Hudson-Ward, A. (2014). Diversity and inclusion. College & Research Libraries News.
Huppke, R. (2013). Diversity fades as you move up the corporate ladder. Chicago Tribune
Ignacak, P. (2014). Diversity in the workplace: an ongoing debate. Jobs.ca
Ihsen, S., and Bebaur, S. (2009). Diversity issues in the engineering curriculum. European
Journal of Engineering Education. 34(5): 419-424.
Janssen, M., Zanoni, P. (2005). Many diversities for many services: Theorizing diversity
(management) in service companies. The Tavistock Institute.
Johnsen, J.E. (2014). 5 Strategies for Promoting Diversity in the Workplace. Upstate Business
Journal.

Johnson, C.D. (2008). Its more than the five to dos: Insights on diversity education and
teaching from Roosevelt Thomas, a pioneer and thought leader in the field. Academy
of Management Learning and Education. 7: 406-417.
Kaplan, D.M. (2006). Can diversity training discriminate? Backlash to lesbian, gay, and bisexual
diversity initiatives. Employee Responsibilities and Rights Journal, 18: 61-72.
Kearney, E., & Gebert, D. (2009). Managing diversity and enhancing team outcomes: The
promise of transformational leadership. Journal of Applied Psychology, 94: 77-89.
Kelly, M. (2013). Diversity Never Happens: The Story of Minority Hiring Doesnt Seem To Change
Much. Library Journal.
Kenely, N. (2013). The importance of training in diversity management Times of Malta.com
Kim, B. (2006). Managing Workforce Diversity: Developing a Learning Organization. Journal of
Human Resources in Hospitality & Tourism, (5)2: 69-90.
King, E.B., Dawson, J.F., Kravitz, D.A., & Gulick, L.M.V. (2010a). A multilevel study of the
relationships between diversity training, ethnic discrimination and satisfaction in
organizations. Journal of Organizational Behavior, 33: 5-20.
King, E.B., Gulick, L.M. V., & Avery, D.R. (2010b). The divide between diversity training and
diversity education: Integrating best practices. Journal of Management Education, 34:
891-906.
Knouse, S. (2008). Issues in Diversity Management. University of Louisiana at Lafayette.
Kreitz, P.A. (2007). Best Practices for Managing Organizational Diversity. Thesis. Graduate
School of Library and Information Sciences, Simmons College.
Krischer Goodman, C. (2014). Fostering diversity in the workplace: how to navigate the
challenges. Miami Herald.
Kulik, C. T. & Roberson, L. (2008a). Diversity initiative effectiveness: What organizations can
(and cannot) expect from diversity recruitment, diversity training, and formal
mentoring programs. In A.P. Brief (Ed.), Diversity at work (pp. 265-317). Cambridge:
Cambridge University Press.
Lahiri, I. (2008). Creating a competency model for diversity and inclusion practitioners. New
York: The Conference Board.

Littrell, L.N., & Salas, E. (2005). A review of cross-cultural training: Best practices, guidelines and
research needs. Human Resource Development Review, 4, 305-334.
Litvin, D.R. (2006). Diversity: Making space for a better case. In A.M. Konrad, P. Prasad, & J.K.
Pringle (Eds.), Handbook of workplace diversity (pp. 75-94. Thousand Oaks, CA: SAGE
Publications Inc.
Lockwood, N.R. (2015). Workplace Diversity: Leveraging the Power of Difference for Competitive
Advantage. Society for Human Resource Management.
Love, J., and May, P. (2014). Workplace diversity: Apple employs far more blacks, Hispanics than
its tech rivals San Jose Mercury News.
Lublin, J.S. (2015). New Report Finds a Diversity Dividend at Work At Work
Maher, F.A. and Tetreault, M.K. (2006). Privilege and Diversity in the Academy. Routledge.
Maier, C. (2005). A conceptual framework for leading diversity. International Journal of Human
Resources Development and Management, 5, 412-424.
Maltbia, T. E., Power, A. (2005). Diversitys Impact on the Executive Coaching Process. Terrence
E. Maltbia & Anne Power.
Manning, A., and Swaffield, J. (2008). The gender gap in early-career wage growth, The
Economic Journal, Vol. 118 (530); pp. 983-1024.
Mannix, E., & Neale, M.A. (2005). What differences make a difference? The promise and reality
of diverse teams in organizations. Psychological Science in the Public Interest, 6, 31-55.
Martin-Alcazar, F., Romero-Ferandez, P.M., Sanchez-Gardey, G. (2012). Effects of Diversity on
Group decision-Making Processes: The Moderating Role of Human Resource
Management. Springer Science Business Media, Volume 21, Issue 5, pp. 677-701.
Martin-Breen, P., and Anderies, J.M. (2011. Resilience: A Literature review. Rockefeller
Foundation.
Martinez, J-P. (2013). Cultural Diversity: How to Manage Workplace Interactions - See more at:
https://www.bluesteps.com/blog/cultural-diversity-manage-workplaceinteractions.aspx#sthash.zdZanJ2B.dpuf BlueSteps
Mayhew, R. (2014). Why Is Respect Important in a Diverse Workplace? Demand Media.
Mazur, B. Cultural Diversity in Organisational Theory and Practice. Journal of Intercultural
Management, Vol. 2, No. 2, (November 2010), pp. 5-15.

McCartney, C. (2014). Gearing up for an age-diverse workplace. Training Journal

McKay, P.F., Avery, D.R., & Morris, M.A. (2009). A tale of two climates: Diversity climate from
subordinates and managers perspectives and their role in store unit sales
performance. Personnel Psychology, 62: 767-791.
McKay, P., Avery, D., and Morris, M. (2008). Mean racial-ethnic differences in employee sales
performance: the moderating role of diversity climate. Personnel Psychology, Vol. 61;
pp. 349-374.
McMahon, A.M. (2006). Responses to diversity: Approaches and initiatives.
McMillan-Capehart, A. (2006). Heterogeneity or homogeneity: Socialization makes the
difference in firm performance. Performance Improvement Quarterly, 19, 83-98.
Medina, S. and Gomez, P. (2014). Why you should do more than just talk about workplace
diversity. The Future of Work
Metzler, C.J. (2012 July/August). Are you really No. 1? Diversity Executive, 42-43, 46.
Monks, K. (2007). The Business Impact of Equality and Diversity: The International Evidence,
Report for the National Centre for Partnership and Performance, Dublin: NCPP and
Equality Agency.
Mor Borak, M. (2011). Managing diversity: Toward a globally inclusive workplace. Thousand
Oaks, CA: Sage.
Morgan, J., and Vardy, F. (2009). Diversity in the Workplace. American Economic Review,
99(1): 472-85.
Morris, J. (2013). Tree Talk: HR Corner: Diversity in the Workplace. Views
Moses, Y.T., Banh, J. Diversity Literature Review in Higher Education: The Next Research
Agenda. The Journal of Multiculturalism in Education, Volume 6 (2010) Number 3.
Moss, G. (ed.) (2010). Profiting from diversity: The Business Advantages and the Obstacles to
Achieving Diversity. Palgrave Macmillan.
Moylan, S. (2014). Diversity in the workplace: Are we all just asking the wrong question?
Hudson.
Nair, N., Vohra, N. (2015). Diversity and Inclusion at the Workplace: Indian Institute of
Management.

Neave, C. (2015). Workplace Diversity Program. Commonwealth Ombudsman.

Nelson, D.J. (2007). A national analysis of diversity in science and engineering faculties at
research universities. Department of Chemistry and Biochemistry, University of
Oklahoma.
Newcome, A. (2014). What Apple Is Doing About Lack of Diversity in the Workplace. ABC News.
Nishii, L.H., 7 Mayer, D.M. (2009). Do inclusive leaders help to reduce turnover in diverse
groups? The moderating role of leader-member exchange in the diversity to turnover
relationship. Journal of Applied Psychology. 94: 1412-1426.
Noon, M. (2007). The fatal flaws of diversity and the business case for ethnic minorities. Work,
Employment and Society, 21(4), pp. 773-784.
Ollapally, A. (2009). The holistic approach to diversity management: HR implications. Indian
Journal of Industrial Relations.
Ostergaard, C.R., Timmermans, B., Kristinsson, K. (2011). Does a different view create
something new? The effect of employee diversity on innovation. Research Policy,
40(3), 500-509.
Ozbilgin, M.F., Beauregard, T.A., Tatli, A. and Bell, M.P. (2011). Work-life diversity and
intersectionality: a critical review and research agenda. International Journal of
Management Reviews, 13 (2). Pp. 177-198.
Ozbilgin, M.F. and Tatli, A. (2011). Mapping out the field of equality and diversity: rise of
individualism and volunteerism, Human Relations, Vol. 64, No. 9; pp. 1229-1253.
Paluck, E.L. (2006). Diversity training and intergroup contact: A call to action research. Journal
of Social Issues. 62: 577-595.
Parry, E., and Harris, L. (2011). The employment relations challenges of an ageing workforce.
ACAS.
Patrick, H.A., Kumar, V.R. (2012). Managing Workplace Diversity. Issues and Challenges. Sage.
Pendry, L.F., Driscoll, D.M., & Field, C.t. (2007). Diversity training: Putting theory into practice.
Journal of Occupational and Organizational Psychology, 80: 227-250.
Phillips, K.W. (2014). How Diversity Makes Us Smarter. Scientific American.

Phillips, K.W., Rothbard, N.P.,, & Dumas, T.L. (2009). To disclose or not to disclose? Status
distance and self-disclosure in diverse environments. Academy of Management
Review, 34: 710-732.
Phillips, K.W., Rothbard, N.P. & Dumas, T.L. (2007). Diversity, disclosure and cohesion: The role
of status distance. Working Paper.
Phillips, K.W., Northcraft, G. & Neale, M. (2006). Surface-level diversity and information sharing:
When does deep-level similarity help? Group Processes and Intergroup Relations, 9,
467-482.
Pitt-Catsouphes, M., Matz-Costa, C., & Bensen, E. (2009). Age of Generations: Understanding
experiences at the workplace. (Research Highlight No. 6). Chestnut Hill, MA Sloan
Centre on Aging & Work at Boston College.
Pitts, D.W., Hicklin, A.K., Hawes, D.P., Melton, E. (2010). What drives the implementation of
diversity management programs? Evidence from public organizations. Journal of Public
Administration Research & Theory, 20(4), 867-886.
Pitts, D.W. (2009). Diversity management, job satisfaction and performance: Evidence from US
Federal agencies, Public Administration Review, 69(2), pp. 328-338.
Pitts, D.W. (2006). Modeling the impact of diversity management. Review of Public Personnel
Administration, 26, 245-268.
Poeter, D. (2014). Pinterest Reveals Workforce (Lack Of) Diversity Numbers. PC Magazine
Poling, T.L., Oliver, J., McGee, E.A., & Woehr, D.J. (2007). Team member diversity: The impact of
personality and values on team viability and conflict. Paper presented at the annual
meeting of the Academy of Management, 3-8 August 2007. Philadelphia, PA.
Prause, D., and Mujtaba, B.G. (2015). Conflict Management Practices for Diverse Workplaces.
Journal of Business Studies Quarterly. Volume 6, Number 3.
Prince, R. (2014). Promoting Diversity in Your Workplace Might Cost You. The Root
Ragins, B.R. (2007). Diversity and workplace mentoring relationships: A review and positive
social capital approach. In T.D. Allen & L.T. Eby, (Eds.), Blackwell Handbook of
Mentoring (pp. 281-300. Malden, MA: Blackwell.
Raj Kumar, M.V. (2010). Exploring the Attitudes of Employees & Strategies Adopted Towards
Managing Diversity in the Information Technology Context. Institute of Management,
Christ University, Bangalore.

Ramsay, L. (2011). Diversity metrics literature review. Alexandria, VA: Society for Human
resource Management.
Redrup, Y. (2014). Racist attitudes still prevalent in Australian businesses: Diversity Council finds
Smart Company
Reitman, A. (2015). Multi-Generations in the Workplace: Diversity Leads to Stronger Outcomes
Generations Inc.
Reynolds Lewis, K. (2014). The next frontier in workplace diversity: brain differences
Fortune.com
Reyes, S. (2014). Workplace Diversity: Resource Roundup Workplace Tribes
Rezvani, S. (2015). Five Trends Driving Workplace Diversity In 2015 Forbeswoman
Rijamampianina, R., Carmichael, T., (2005). A Pragmatic and Holistic Approach to Managing
Diversity. Problems and Perspectives in Management, 1.
Rink, F. & Ellemers, N. (2007). Diversity as a basis for shared organizational identity: The norm
congruity principle. British Journal of Management, 18, pp. s17-s27.
Risen, T. (2014). Some in Silicon Valley Publicize Diversity, While Others Shy Away. U.S. News.
Roberts, L.M. (2005). Changing faces: Professional image construction in diverse organizational
settings. Academy of Management Review, 30, 685-711.
Roberson, Q. and Park, H. (2007). Examining the link between diversity and firm performance:
the effects of diversity reputation and leader racial diversity. Group Organisation
Management, 32(548-568).
Robertson, Q.M. (2006). Disentangling the meanings of diversity and inclusion in organizations.
Group and Organization Management, 31, 212-236.
Rodriguez, C.M. (2006). Language Diversity in the Workplace. Northwestern University Law
review, Vol. 100, No. 4.
Ross, H. (2011). Reinventing diversity: transforming organizational community to strengthen
people, purpose, and performance. New York: Rowman & Littlefield.
Sacco, J.M. & Schmitt, N. (2005). A dynamic multilevel model of demographic diversity and
misfit effects. Journal of Applied Psychology, 90, 203-231.

Sanner, S., Baldwin, D., Cannella, K.A., Charles, J., & Parker, L. (2010). The impact of cultural
diversity forum on students openness to diversity. Journal of Cultural Diversity, 17: 5661.
Saxena, A. (2014). Workforce Diversity: A Key to Improve Productivity. Procedia Economics and
Finance. Volume 11, pages 76-85.
Schmidt, L. 2007. Different strokes. Afrboss magazine. November.
Schofield, K. (2013). Cultural Fit in the Workplace: How Personality Affects Hiring and Teamwork
HR Certification Institute.
Shore, L.M., Randel, A.E., Chung, B.G., Dean, M.A., Holcombe Ehart, K., Singh, G. (July 2011).
Inclusion and Diversity in Work Groups: A review and Model for Future Research.
Journal of Management, Vol. 37 No. 4.
Shrier, J. (2014). So, What Is Diversity In The Workplace? Officevibe.
SHRM (2010b). Workplace diversity practices: How has diversity and inclusion changed over
time? Alexandria, VA: Society for Human Resource Management.
Simmons, C. and Weathers. R. (2007). How a smart diversity strategy can help win the talent
war. View, issue 6, PriceWaterhouseCooper.
Simons, S.M. and Rowland, K.N. (2011). Diversity and its Impact on Organizational Performance:
The Influence of Diversity Constructions on Expectations and Outcomes. Journal of
Technology Management & Innovation. Volume 6 Issue 3.
Sinclair, A. (2006). Critical diversity management practice in Australia: romanced or co-opted?
In Handbook of Workplace Diversity. Konrad, Prasad and Pringle (eds.), Sage.
Singh, V. (2007). Ethnic diversity on top corporate boards: a resource dependency perspective.
International Journal of Human Resource Management, Vol. 41, No. 4; pp. 690-709.
Singleton, M. (2015). Why is gender diversity in tech so much easier to solve than racial
diversity? The Verge.
Slater, S.F., Weigand, R.A., & Zwirlein, T.J. (2008). The business case for commitment to
diversity. Business Horizons, 51(3), 201-209.
Soroka, S., Roberton, S. (2010). A literature review of Public Opinion Research on Canadian
attitudes towards multiculturalism and immigration, 2006-2009. Citizenship and
Immigration Canada.

Stahl, G.K., Maznevski, M.L., Voigt, A. and Jonsen, K. (2009). Unraveling the effects of cultural
diversity in teams: A meta-analysis of research on multicultural work groups. Journal of
International Business Studies, 1-12.
Stoller, J. (2013). Workplace diversity: To win in your market, you need to hire the market The
Globe and Mail
Stewart, M.M., Crary, M., & Humberd, B.K. (2008). Teaching value in diversity: On the folly of
espousing inclusion, while practicing exclusion. Academy of Management Learning and
Education, 7: 374-386.
Sturgis, P., Brunton-Smith, I., Read, S., and Allum, N. (2011). Does Ethnic Diversity erode Trust?
Putmams Hunkering Down Thesis reconsidered. British Journal of Political Sociology,
Vol. 41, No. 1, pp. 57-82.
Subeliana, D. and Tsogas, G. Managing diversity in the Netherlands: a case study of Rabobank.
International Journal of Human Resource Management, 16:5 (May 2005) 831-851.
Swann, W.B. Jr., Polzer, T.J., Seyle, C. and Ko, S. (2004). Finding Value in Diversity: Verification
of Personal and Social Self-views in Diverse Groups. Academy of Management Review,
29: 9-27.
Syed, J., Ozbilgin, M. (2015). Managing Diversity and Inclusion. Sage.
Tatli, A. (2010). A Multi-layered Exploration of the Diversity Management Field: Diversity
Discourses, Practices and Practitioners in the UK. British Journal of Management.
Tatli, A. and Ozbilgin, M.F. (2007). Diversity management as calling: Sorry, its the wrong
number! in Koall, I., Bruchhagen, V., and Hoher, F. (Eds.), Diversity Outlooks, LITVerlag, Munster.
Taylor, A. (2015). Major cultural institutions fail workplace diversity targets The Sydney Morning
Herald.
Taylor, C. (2015). Irish female millenials sceptical about workplace diversity. The Irish Times
Theodorakopoulos, N., Budhwar, P. (Co-editors) (2012). Diversity and Inclusion in Different
Work Settings: Emerging Patterns, Challenges, Implications, and research agenda.
Human Resource Management.
Thomas, K.M., Tran, N.M., & Dawson, B.L. (2010). An inclusive strategy of teaching diversity.
Advances in Developing Human Resources. 12: 295-311.

Thomas, K.M. (Ed.). (2008). Diversity resistance in organizations. Mahwah, NJ: Lawrence
Erlbaum Associates.
Thomas, R.R., Jr. (2006). Diversity management: An essential craft for leaders. Leader to Leader,
41, 1-5.
Thomas, R.R. (2006). Building on the promise of diversity. How can we move to the next level in
our workplaces, our communities and our society? Amacom, US.
Thomas, D. and Ely, R. (2005). Making differences matter: a new paradigm for managing
diversity. In Understanding and Managing Diversity. Readings, cases and exercises.
University of Technology.
Troyer, R. (2015). A diverse workplace doesnt just happen. Triangle Business Journal
Turner, T. (2014). Diversity 2020: 12 upcoming equity, diversity and inclusion trends and issues
(Part 1). Charity Village.
Vickers-Byrne, T. (2014). Respecting and valuing diversity in the workforce Public Health
Matters.
Walters, G. (2015). Where workplace diversity brings success. Accenture
Wee, D. (2014). Hong Kong launches Asia's first gay workplace inclusion index. Gaystarnews.
Weigand, R. (2007). Organisational diversity, profits and returns in US firms. Problems and
Perspectives in Management, 5(3): 69-83.
Welp, M.G. (2009). Pathways to Diversity for White Males. Thesis, The Fielding Institute.
Westacott, J., and Broderick, E. (2014). Workplace Gender Equality Reporting. Business Council
of Australia
Westerberg, S.M. (2007). How Diversity Influences the Work Process in Cooperation Projects.
Thesis. Blekinge Institute of Technology.
Winant, H. (2006). Race and racism: Toward a global future. Ethnic & Racial Studies, 29, 9861003.
Wolff, A.C., Ratner, P.A., Robinson, S.L., Oliffe, J.L., Hall, I.M. (2010 Nov.) Beyond generational
differences: a literature review of the impact of relational diversity on nurses attitudes
and work. Journal of Nursing Management, 18(8): 948-69.
Wong, T. (2014). Singapore dilemma: When diversity policy meets local law BBC News

Yamahaki, C. (2007). Managing Diversity in the Workplace Analysing the Investment Banking
Sector on Promoting Equal Opportunities regarding Sexual Orientation in the UK.
Dissertation. Middlesex University.
Yang, Y. (2005). Developing cultural diversity advantage: The impact of diversity management
structures. Academy of Management Best Conference Paper, GDO: Hi-6.
Zanoni, J. (2013). Confronting inequity: Participatory education impacting health at work.
Journal of Critical Thought and Praxis 2(1), 18-39.
Zanoni, P., Janssens, M., Benschop, Y. and Nkomo, S.M. (2010). Unpacking diversity, grasping
inequality: rethinking difference through critical perspectives, Organization, Vol. 17,
No. 1; pp. 9-29.
Zanoni, P., Janssen, M. (2007). Minority employees engaging with (diversity) management: An
analysis of control, agency, and micro-emancipation. Journal of Management Studies,
vol. 41, no. 2, pp. 133-148.
Zgheib, P.W. (2014). Business Ethics and Diversity in the Modern Workplace IGI Global