KOLEJ POLY-TECH MARA

KAMPUS CAWANGAN KUANTAN

INDUSTRIAL TRAINING REPORT

DIPLOMA IN BUSINESS MANAGEMENT

MUHAMMAD ALIF SUFIAN B. AHMAD ARSHAD

PTM 130707569

11th of JANUARY 29th of APRIL

Table of Content

EXECUTIVE SUMMARY
i
TABLE OF CONTENT
ii
1.0INTRODUCTION
1.1Objectives of the Report
1.2Objectives of Industrial Training
2.0COMPANY PROFILE
2.1Tenggara Mahsuri Sdn. Bhd Background
2.2History of Tenggara Mahsuri Sdn. Bhd.
2.3Location
2.4Vision and Mission
2.5Tenggara Mahsuri Sdn. Bhd Organization Chart
2.6Tenggara Mahsuri Sdn. Bhd Product and Services
2.7Tenggara Mahsuri Industrial Supervisor
3.0PROJECT DETAILS
3.1Introduction of the Project
3.2Scope of the Project
3.3Objectives of the Project
3.4Project Details

Declaration

I sincerely declare that :

1. I am sole writer of this report
2. The details of training and experience contain in this report describe
my involvement as a trainee in the field of Business Marketing that
undergo in Tenggara Mahsuri Sdn. Bhd.
3. All the information contains in this report is certain and correct to the
knowledge of the author and any of unuseful activities are not included
in this Training Report.
Signature :
Name
:
ID Number :
Date
:

Acknowledgements

Assalamualaikum. Alhamdulillah praise to Allah S.W.T, upon his blessings, I

successfully completed my Industrial Training. The internship opportunity I had
with Tenggara Mahsuri Sdn. Bhd was a great chance for learning and professional
development. Therefore, I consider myself as a very lucky individual as I was
provided with an opportunity to be a part of it. I am also grateful for having a
chance to meet so many wonderful people and professionals who led me though
this internship period.
Bearing in mind previous I am using this opportunity to express my deepest
gratitude and special thanks to my Supervisor of Tenggara Mahsuri Sdn. Bhd
who in spite of being extraordinarily busy with his duties, took time out to hear,
guide and keep me on the correct path and allowing me to carry out my project
at their esteemed organization and extending during the training.
I express my deepest thanks to En. Syed Ismail B. Syed Hussin as Marketing
Executive for taking part in useful decision & giving necessary advices and
guidance and arranged all facilities to make life easier. I choose this moment to
acknowledge his contribution gratefully.
It is my radiant sentiment to place on record my best regards, deepest sense of
gratitude to Pn. Ku Zawiah Bt. Tengku Muda as Executive Director of
Administration and Finance, En. Yusry B. Omar as Manager of company, En.
Nazihan B. Ahmad as Marketing Executive for their careful and precious guidance
which were extremely valuable for my study both theoretically and practically.
I perceive as this opportunity as a big milestone in my career development. I will
strive to use gained skills and knowledge in the best possible way, and I will
continue to work on their improvement, in order to attain desired career
objectives. Hope to continue cooperation with all of you in the future,
Sincerely,
Name : Muhammad Alif Sufian B. Ahmad Arshad
Place:
Date:

Confirmation of Training Completion

I hereby declare that, Muhammad Alif Sufian B. Ahmad Arshad, PTM 130707569,
a Diploma in Business Management student of KPTM Kuantan has successfully
completed his industrial training from 11th January 2016 until 29th April 2016 at
Tenggara Mahsuri Sdn Bhd.
Throughout his training period, he has attended to his duties SATISFACTORILY /
UNSATISFACTORILY
without unknown absence or known absence with the companys consent. I
hereby declare this out of my best knowledge.

Sincerely,

SYED ISMAIL B. SYED HUSSIN

Marketing Executive,
Tenggara Mahsuri Sdn Bhd.

Introduction
To complete the final semester of the Diploma in Business Management
( AB101) in Kolej Poly-Tech Mara, I need to register the subject of Industrial
Training. In this subject, I, and all of the student who involved has been given
task to find a company and ask them that we want to work as interns at the
company. How to apply for a job is accordance with procedures, we have to
sending out our resumes, making walk-in interview and waiting for a call to make
sure whether we did qualified for the company or not.
I am thankful that I did not encounter any difficulties when applying to
work as interns at Tenggara Mahsuri Sdn. Bhd. I was accepted to work there with
a single application only. Since the company was in desire need of expertise of
youngsters who had skilled to do the marketing, I have been entrusted entirely
to work there.
There, I started a job as marketing executive and following my senior for
first experience. As the business are carried more to the work of providing
technical and service jobs to site plant which is outside the office, sometimes I do
have to follow the rules according to the company like doing the inspection
outside the offices.
Here I will recounted all of the scope of work primarily within the scope of
records management that I have done for this company. I hope that my report
may provide a little information and a source of references to any student who
will be a marketing executive like me.

Company Background
Tenggara Mahsuri Sdn. Bhd. was incorporated on August 2005, with the
paid-up capital of RM 100,000.00 and their authorized capital is RM 100,000.00.
The company commitment is to trading quality and professional service to satisfy
their client at all stages through the progress report on time and with in the
budgets.
The company is providing the trading and service provider carried out
inspection, wiring, refurbishment of the equipment and re-qualified the
equipment under department Act. And Regulations.
The company is also on behalf of the Client on the Provision of Liaison, Coordination and

suppliers on tools and equipment, with respect to the Client

Technical Specifications
To be sure, the company shall provide Advisory Services for the Client
Contractors of the proper Document required for the Final Approval of their
respective Scope Of Work.

COMPANYS MISSION, VISION AND OBJECTIVES

Mission
Committed to excellent in their trading and services, productivity, quality
realibility and safety. To establish an effective occupational safety and health
management system at workplace
Vision
To be company of first choice in Trading of specialist item of various general
industries. Its included any type of machine, tools, equipment that used in
institute, school, university and company.
Objectives

To understand the costumers requirement and specification by reviewing

and managing the work process.

To ensure all staff have the necessary training program.
To encourage continuous improvement at all levels.
To confirm the Quality Management System.
To ensure the Quality Services and Trading are delivered on time.

4.4

Mottoes

Lets trade, Your in good hands

Organization Chart

KU ZAWIAH BINTI TG MUDA

EXECUTIVE DIRECTOR OF ADMINISTRATION
AND FINANCE

CHE WAN INTAN BINTI WAN

MOKHTAR
DIRECTOR OF OFFICE ADMINISTRATION

YUSRY BIN OMAR

MANAGER

INTAN NURZULAIKHA
BINTI MOHD DZULKIFLI
ADMINISTRATIVE ASSISTANT

NAZIHAN BIN AHMAD

MARKETING EXECUTIVE

SYED ISMAIL B. SYED

HUSSIN
MARKETING EXECUTIVE

Location of Company

Company Profiles

Tenggara Mahsuri Sdn Bhd confident and believes that its success is
dependent on the available potential energy as well as cooperation, trust and
good relations among employees who are dedicated, qualified and always
committed to ensuring quality and service at a good level. Tenggara Mahsuri Sdn
Bhd also confident that with a combination of experienced working group and
staff from among the younger generation that is independent and professionals
can afford to give and create solid strength for enduring the challenges and
responsibilities with confidence and effectively. Here's the Tenggara Mahsuri
employees hope and combine of strength to company and potential work force in
shaping the company to achieve success, mission and vision in heading towards
a positive and innovative excellence in world meet challenges of globalization in
the present and future.

No(s).
8

Description(s)
6.0 Records Management
6.1 Desktop Wire

Page(s)
13 - 17

Remark(s)

10

11
12
13
14

6.2 Inboxes
6.3 Portable Plastic Filing Cases
7.0 Communication
7.1 Materials
7.2 Spacing
7.3 Margins
7.4 Paragraph Indentions
7.5 Line Spacing
7.6 Address
7.7 Key Word or Reference Code
7.8 Pagination
7.9 Enclosures
8.0 Human Relations in the Office
8.1 Site Inspection
8.2 Understand scope of technical work
8.3 Leading a servicing & maintenance
project
9.0 Conclusion
10.0 Recommendation
11.0 References
12.0 Appendices

18 - 21

22 - 24

25
26
27
28 - 31

Directory of Company
Company Name

Tenggara Mahsuri Sdn. Bhd.

Registration
Number

705780 V

Date Registration

9 Ogos 2005

Type of Company

Sendirian Berhad

Registration Adress

17 (A) Jalan Stadium

25200 Kuantan
Pahang Darul Makmur

(Headquarters)

115, Aras 1, Blok G, Medan Warisan,

Lorong Seri Teruntum 2, 25100 Kuantan
Pahang Darul Makmur.

No 22 Jalan Kencana 1B/2

Taman Pura Kencana,
33300 Sri Gading Batu Pahat,
Johor Darul Takzim.

(Branch)

No. Phone
No. Fax

:
:

09 515 7985
09 515 0985

E-mail

tmsb2005@yahoo.com.my

Major Bank

Bank Islam Malaysia Berhad

Cawangan Kuantan
No.G-05,G-06,G-07(G.FLOOR),
Mahkota Square,Jalan Mahlota,
25000 Kuantan

Company Secetary

Zaizul Aiza Binti Jaafar

( LS 0007486 )
Golden Partners Management
S 19 (S217 ) Ting. 2, Block C,
Kuantan Centre Point,
Jalan Haji Abd. Rahman,
25000 Kuantan
Pahang Darul Makmur

Company Auditor

Sahir & Company

B14-2, Jalan Tun Ismail 6
Jalan Sri Dagangan Kuantan
25000 Kuantan, Pahang.

THE GROUP OF SHAREHOLDERS

Ku Zawiah binti Tengku Muda

Identification
No.

760303-11-5254

Adress

91, Lorong Bukit Setongkol 12

Perkampungan Cenderawasih
25200 Kuantan
Pahang Darul Makmur

Share Value

RM 49,251.00

Percent

50%

Status

Anak Felda

Che Wan Intan Binti Wan Mokhtar

Identification
No.

780928-06-5160

Adress

No. 20 Lorong 19
Taman Kempadang Makmur
26060 Kuantan
Pahang Darul Makmur

Share Value

RM 49,251.00

Percent

50%

Details of Company Employees

Ku Zawiah Binti Tengku Muda,40 years

Position

Executive Director of Administration and Finance

Eligibility

Certificate of Account and Finance (I.P.M)

Experience

13 years

Position

Manager

Eligibility

Certificate of Account and Computer ( E.D.I)

(A.B.E)IKIP

Experience

15 years

Che Wan Intan Binti Wan Moktar, 37 years

Position

Director of Office Administration

Eligibility

S.P.M
Computer Literacy (UPM)

Pengalaman :

7 years

Nazihan Bin Ahmad, 44 years

Position

Marketing Executive

Kelayakan

Diploma In Mechanical Engineering (UTM)

Yusry Omar, 40
years

Experience

20 years

Syed Ismail Bin Syed Hussin , 42 years

Jawatan

Marketing Executive

Kelayakan

Diploma In Accountancy

Experience

18 years

Intan Nurzulaikha Binti Mohd Dzulkifli, 24 years

Position

Administrative Assistant

Eligibility

Diploma In Information Technology (Networking)(PMS)

Experience

2 years

Document Company

Skills Gained
During undergo my Industrial Training, I have learnt many of things and
lesson about the work ethics. In Tenggara Mahsuri Sdn. Bhd, En. Syed Ismail B.
Syed Hussin was assigned to handle and guide me. He is the one of the
Professionals Marketing Executive. He never tired to teach me about the scope of
work that apply in Tenggara Mahsuri Sdn. Bhd.