Benchmarking PSM

Performance
Workshop - Safety & Security in the
Refining Industry

Why benchmark?

Common industry tool

Allows performance assessment

Maps the steps towards world-class

but.

Much complexity

Many internal and external pressures

so..

Holistic view required.

How should we benchmark?

Many established benchmarking

processes

Mainly focussed on quantitative

performance measures.
- Sales
- Financial
- Operational
- Manning

Excellent information
But why is performance like this?

Production

Cost

Incidents

Leading and Lagging.

Enablers

Results

Partnerships
and
Resources

Processes

Leadership

Policy
and
Strategy

Customer
Results

Society
Results

European Foundation for Quality Management www.efqm.org

Key Performance
Results

People
Results

People

Indicators

Frequent measures giving an

indication of performance.

Either directly measure

performance or infer it from other
measurable parameters.

But so what?

New gui
dance
docume
nts
and HSE from CCPS
. Both fo
cus
on lead
ing and
lagging
indicat
ors.

Discussion - The problem..

How do you benchmark something as complex and

subjective as a process safety management system?

How do we ensure we are driving the right corporate

behaviours in benchmarking our performance?

What is an acceptable benchmark?

It should meet relevant standards.

It should be integrated.

It should be risk based.

It should have balanced measurement

mechanisms.

Leading

Practicing

It should be streamlined and flexible.

Defining

It should facilitate communication.

And it should be representative and
current.

Emerging

PS Two approaches One standard

US OSHA1910.119

Baker Report Texas

City

Europe Seveso II
Directive 96/82/EC

Buncefield
Investigation Report

Metatechnical
Evaluation System

CSB Report Texas City

National Emphasis
Programme

isrs7psm

PSM Omega Tool

0
: 20 0
1
0
0
IS O 9
04
1: 20
0
0
4
9
IS O 1
: 1 99
1
0
0
S 18
OH S A
04
5: 20
5
S
PA
ti n g
r
o
p
e
02
al R
Glob iative 20
Init

Components of PSM Omega Assessment

Physical Barriers Assessment

Workplace Verification Questions

PSM Omega Tool

isrs7psm

A single
PSM KPI
For the
Business

isrs7 PSM
Performance
Score

10
9
8
7
6
5
4
3
2
1

Performance

DNVs experience in management systems

ISSSRS 1

ISSSRS 2
IQRS 1

ISSSRS 3

IQRS 2

ICSRS 1

IQRS 3

ICSRS 2

IERS 1

DNV Standards

Safety
Quality
Supply chain
Environment
Process Safety
HSEQ
Bio-risk

ISSSRS 4

IERS 2

ICSRS 3
IERS 3

IPSRS

ISRS 7 PSM
Prosper 1

Prosper 2
IBRS 1

ISRS 1

ISRS 2

ISRS 3

ISRS 4

ISRS 5

ISRS 6

Business

ISRS 7

Over 100
customised
client protocols
developed

EFQM KM
Framework
EFQM RM
Framework

1978

1980

1985

1990

1995

2000

BS7799
OHSAS
18001

Malcom
Baldridge

International Standards

OSHA
1910

ISO
9001

Responsible
Care

BS 8800
ISO
14001
Seveso II
EFQM

2005
Global Reporting
Initiative

ISO 9000:
2000

DNV is a collaborative
partner of EFQM in
promoting corporate
citizenship

2010

Key:
ISRS International Safety Rating System
ISSSRS International Small Site Safety
Rating System
IQRS International Quality Rating System
ICSRS International Contractor Safety Rating
System
IERS - International Environment Rating
System
IPSRS International Process Safety Rating
System
Prosper Integrated Health, Safety and
Environment and Quality Rating System
IBRS International Bio-risk Rating System
EFQM - European Foundation for Quality
Management

Benchmarking Results
Physical Barriers Assessment Performance

Balancing system assessment results

with the application on the site gives
a holistic view.
Graphs supported by the detail
information allowing drill down.

0%

20%

40%

60%

80%

100%

Unit 3

Unit 27
Good
Unit 30

Fair
Poor
Failed

Unit 83

Overall

How would you score?

How would you compare with the

benchmark?

What would be your next steps?