Professional Documents
Culture Documents
Baggage
Program
Volume 14
DATE ENTERED
YOUR INITIALS
6/25/03
MSD
7/15/03
MSD
8/1/03
MSD
8/26/03
MSD
9/1/04
TJR
7/15/05
CEC
8/13/05
MSD
9/15/05
MSD
2/1/06
KL
07/15/06
KL
10
11/01/06
KL
11
11/15/06
KL
12
09/15/07
KL
13
03/01/08
KB
14
15
16
17
18
19
20
21
22
23
ROR-1
ROR-2
Page
FAA Approved
Revision/Dated
Approval Date:
Signature:
Title (POI, PMI, Other):
LEP-1
FAA Approved
Approval Date:
Signature:
Title (POI, PMI, Other):
LEP-2
Table Of Contents
Record of Revisions Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ROR- 1
Table Of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . TOC- 1
General
Responsibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1- 1
Types of Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1- 1
Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1- 2
Carry-On Baggage Allowance
Number of Carry-On and Personal Items . . . . . . . . . . . . . . . . . . . .1- 3
Dimensions / Weight of Carry-On Items . . . . . . . . . . . . . . . . . . . . .1- 3
Compliance - 14 CFR 121.589 (a) . . . . . . . . . . . . . . . . . . . . . . . . .1- 3
Passenger Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1- 4
Screening Responsibilities - 14 CFR 121.589(a)
Customer Service Agent Responsibility . . . . . . . . . . . . . . . . . . . . .1- 4
Flight Attendant Responsibility . . . . . . . . . . . . . . . . . . . . . . . . . . . .1- 4
Stowage of Carry-Ons and Personal Items
Compliance - 14 CFR 121.589(b) and (c). . . . . . . . . . . . . . . . . . . .1- 5
Stowage in the Cabin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1- 5
Stowage in the Cargo Bin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1- 7
Procedure for Stowing of Unusual or Fragile Articles . . . . . . . . . . .1- 7
Stowage of Assistive Devices for Customers With Disabilities
14 CFR 121.589(g). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1- 8
Carriage of Cargo in the Passenger Compartment
14 CFR 121.285
Cargo in the Passenger Compartment . . . . . . . . . . . . . . . . . . . . . .1- 9
Flight Attendant Responsibility . . . . . . . . . . . . . . . . . . . . . . . . . . . .1- 9
Flight Crew Responsibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1- 10
Proper Stowage and Securing Of Seat Baggage . . . . . . . . . . . .1- 10
HAZMAT Exemptions
U.S. Weather Bureau Mercurial Barometers and Thermometers .1- 11
Alcoholic Beverages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1- 11
Personal Care/Toilet Articles . . . . . . . . . . . . . . . . . . . . . . . . . . . .1- 11
Carbon Dioxide, solid (Dry Ice). . . . . . . . . . . . . . . . . . . . . . . . . . .1- 12
Miscellaneous
Training of Employees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1- 13
Information to the Public . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1- 13
Carry-On Baggage Forms and Tags
AMERICAN AIRLINES Carry-On Baggage Tag . . . . . . . . . . . . . .1- 14
TOC-1
B.
C.
D.
E.
TOC-2
Chapter 1
Carry-On Baggage Procedures
Section 1
General
A. Responsibility
The Director of Operations is responsible for the Carry-On Baggage Program.
B. Types of Operations
1. The Chautauqua Airlines Carry-On Baggage Program applies to all CRJ200 and
EMB 135, 140, and 145 aircraft types and models.
2. The regulations, limitations and procedures in this manual apply to all kinds of flight
operations that Chautauqua Airlines conducts:
a. Domestic,
b. International, and
c. Supplemental (Charter).
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C. Definitions
1. Carry-On
A carry-on is defined as a non-checked item entering the passenger cabin that may
take the form of a suitcase, roller bag, brief case, sport bag, luggage, laptop
computer, unopened alcoholic beverages, pet kennels that fit underneath a
passenger seat, and other similar dimensioned items.
2. Personal Item
A personal item is defined as a non-checked item entering the passenger cabin and
may take the form of:
Male or female purse
Briefcase
Laptop with case
Camera with case
Diaper bag
Standard backpack
Standard book bag
Unopened alcoholic beverages
Pet kennel
Personal items must be of a dimension that fit underneath a passenger seat or in
the overhead compartment.
3. Plane-side Loaded Bag
Any bag or item that is collected by the gate/ramp agent or placed at the door or
steps of an aircraft and subsequently tagged, and placed in the cargo compartment.
4. CRJ200
This designation applies to all CRJ200 aircraft types and models unless specified
otherwise.
5. EMB 145
The designation EMB 145 applies to all EMB 135, 140, and 145 aircraft types and
models unless specified otherwise.
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Section 2
2. All carry-on bags are assumed to have an average weight of 16 lbs. when carried
in the cabin, and 30 lbs. when checked planeside and loaded in the cargo
compartment.
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D. Passenger Compliance
1. Passengers who refuse to comply with the provisions of the carry-on baggage
program
a. must be denied boarding by the responsible customer service agent, or,
b. if they already are on board, the Flight Attendant will notify the Captain. The crew
will coordinate action with the Customer Service Agent to remove the passenger
from the aircraft.
Section 3
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Section 4
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Note:Service Animals are not considered pets and are not subject to carry-on
baggage limitations. The number of service animal is not restricted.
5. Carry-on baggage may be carried with proper restraint in the passenger cabin. The
Flight Attendant must secure the baggage item with a restraint so that it does not
present a hazard during normal flight, or interfere with emergency equipment, or be
in the aircraft aisle. (i.e. secured in an unoccupied passenger seat).
6. It is prohibited to stow carry-on baggage in the cockpit and lavatory.
7. It is prohibited to stow carry-on or personal items in seat back pockets. This
includes, but is not limited to, laptop computers, bags, purses, and meals brought
or received on board the aircraft. The Flight Attendant must ensure that only safety
cards, sick sacks, and airline magazines/information are stowed in the seatback
pockets during pushback, taxi, takeoff and landing.
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Section 5
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Specials:
Lap C
Fwd
Aft
Comm
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Section 6
HAZMAT Exemptions
B. Alcoholic Beverages
1. Alcohol that is more than 24% (48 proof), but is not greater than 70% (140 proof),
must be limited to a carry-on package (counts as one personal item), of no greater
than 5 liters.
2. Alcohol beverages containing 24% or less (48 proof) have no quantity limit, as long
as they are packaged in such a way so they do not exceed the dimension and the
one carry-on rule.
3. Alcohol bottle seals cannot be broken and must go through the security checkpoint.
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Section 7
Miscellaneous
A. Training of Employees
1. Chautauqua Airlines trains its employees and code share partners in the application
of its carry-on baggage program. The training programs for pilots and flight
attendants are designed for each group and administered through the respective
training manuals. Chautauqua Airlines and code share partner customer service
agents receive initial and recurrent training through the code share partner's training
programs.
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Section 8
FRONT
BACK
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