TUTORIAL 7 (Week 5(a))

Topic 6: Organisational Agility

Multiple Choice Questions

1.

Greater complexity, increased formalization, and specialized jobs are characteristic of

a.
fast changing organizations.
b.
static organizations.
c.
mid-sized organizations.
d
very large organizations.
e.
small, entrepreneurial organizations.

2.

Which of the following is NOT characteristic of very large organizations?

a.
They can become increasingly bureaucratic
b.
Decision making tends to be more centralized
c.
Jobs are more specialized
d.
Rules, procedures and paperwork are introduced
e.
All of the above ARE characteristic of larger organizations

3.

According to some management researchers, larger size is the most likely way to enhance
economic growth because larger size creates
a.
higher levels of unemployment.
b.
economies of scale.
c.
economies of scope.
d.
All of the above.
e.
b and c only.

4.

Downsizing is
a.
the planned elimination of organizational positions.
b.
efforts to achieve maximum corporate effectiveness.
c.
transition from corporate equity to corporate debt.
d.
the sale of less efficient operating units.
e.
None of the above.

5.

A doctor's office would be an example of a

a.
small batch organization.
b.
large batch organization.
c.
continuous process technology.
d.
mass customization organization.
e.
mass production technology.

6.

Lycoming Financial focuses on customer satisfaction, training their customer service

representatives well, establishing service standards, and giving more authority to service
representatives. Lycoming Financial is utilizing
a.
leadership development.
b.
management of process quality.
c.
information and analysis.
d.
customer focus and satisfaction.
e.
human resource development and management.

ABDM2033 BASIC MANAGEMENT PRIINCIPLES

TUTORIAL 7 (Week 5(a))

Topic 6: Organisational Agility

7.

McDonald's and Burger King have productions that tend to be more standardized and all
customers receive similar but not identical products. This is an example of
a.
large batch technology.
b.
small batch technology.
c.
continuous process technology.
To remove this MCQ
d.
mass customization organization.
due to ambiguous
e.
mass production technology.

The assembly line at Ford Motor Company is an example of

a.
small batch technology.
b.
large batch technology.
c.
a continuous process.
d.
mass production technology.
e.
both B and D.

9.

The production of individually customized products at the low cost of mass-produced

products is
a.
individual production.
b.
mass customization.
c.
flexible production.
d.
technology simple.
e.
a pipedream.

10.

Which of the following is NOT a key element assigned with time based competition?
a.
Logistics
b.
Bureaucracy
c.
Just-in-time
d.
Simulations engineering
e.
All of the above.
Essay Questions:
1. Describe the characteristics of an organic structure.

ABDM2033 BASIC MANAGEMENT PRIINCIPLES

TUTORIAL 7 (Week 5(a))

Topic 6: Organisational Agility

2. Contrast small batch technologies with large batch technologies. Support your answer
with relevant examples for each technology configuration.

3. Discuss any TWO (2) strategic alliances that TAR UC has forged with other
institutions to improve its organizational effectiveness.

ABDM2033 BASIC MANAGEMENT PRIINCIPLES