Chuck Nelson

www.ProductManagerOne.com

https://www.linkedin.com/in/productsolutionsuccess

Mobile (408) 763-1369

Exceptional Product Management for Products, Services, Solutions

I deliver innovative solutions for a broad spectrum of opportunities to transform business challenges into revenues.
A proven record of:
Initiative, breadth, and depth of knowledge and experience producing substantial value for every employer
Outstanding lifecycle revenue, profit, and market share results for startups, medium-sized, and large companies
Multiple patents for innovations using new technologies for stakeholders and enthusiastic, delighted customers
Creating optimal business processes and global teams to achieve productive best-practice performance
Domain expertise in QTC cycles Configuration / Pricing / Quotation / Contract Lifecycle Mgmt. / Order Mgmt.;
Configurable Wizards, Demand planning, Channel mgmt., Purchasing, Inventory, Supply chain, Analytics,
Accounting

Career History and Key Accomplishments

Product owner and innovator for market-leading Apttus Contract Lifecycle Management (CLM) product suite
Pioneered selling Cloud applications / platforms thru Ingram Micros 2-tier model to VARs and End Customers
Defined the recurring revenue recognition solution and rollout for a leading SaaS subscription billing provider.
Authored Cloud Computing reference book Shapes In The Cloud for Senior Business, Govt, IT Management
Startup co-founder targeted Cloud SaaS-based products, services, and solutions for sustainability management
Led Amdocs BU product team to deliver increased revenues from improved strategy, planning, quality, and scope
Innovated diCarta startups market-leading guided processing, interoperability platform, and integration package
Created patented high level designs for e-Commerce and IT Management solutions applied in major SAP offerings
Delivered breakthrough SAP channel management products in new and existing markets, added > $103M revenue
New enterprise software features enabled SAPs penetration, dominance of high tech markets, > $500M revenue
Created, implemented, and led demand planning operations, processes and systems at Apple USA and Dell USA
Delivered integrated accounting, finance, and control solutions for global HP Sales and Marketing operations

Professional Experience
APTTUS, San Mateo, CA

2013 to 2016

Director of Product Management / Product Owner for CLM Product Suite (Contract Lifecycle Management)
Provide leadership, innovation, and management of complex suite of products to enable startup success

Delivered Wizard Designer, Self-service, Explorer, Assembly, Versioning, Review Tracking on Salesforce platform

Delivered Contract Templates, Smart Documents, Integrated Versioning & Review Cycles on MS Word & Outlook

Initiated formal introduction and adoption of Agile Scrum product management methods for CLM PM team

INGRAM MICRO, Santa Ana, CA

2012 to 2013

Senior Product Manager, IM Cloud Business Applications and Platforms

Pioneer bringing Cloud application software and platforms through the Ingram Micro Cloud Solutions 2-tier channel

Bringing a broad range of applications encompassing BI, Projects, Document Mgmt., Payroll, HR, LMS

Managing the SFDC relationship, bringing Force.com platform and salesforce services into IM line card markets;

Created all solution onboarding, heat map, road map, GTM processes, frameworks, and tools for IM Cloud team

NELSON CONSULTING, Gilroy, CA

2010 to 2012

Principal, Solution Development

Provide senior consulting support for product, solution, and services management, business and systems analysis.

Extensive product management & marketing for a leading SaaS subscription billing and recurring revenue startup.

Authored a Cloud Computing book, white papers, data sheets, MRDs, extensive PRDs, and multi-Blog series.

GLOBAL GREEN VILLAGE, Saratoga, CA

2009 to 2010

Startup venture co-founder

Business cases, product strategy, planning, solution definition, preliminary architecture and application design for an
innovative on-demand SaaS resource sustainability management solution, serving public and private sector markets.

AMDOCS INC., San Jose, CA

2007 to 2008

$3.5B software, consulting, and global management services that deliver customer experience systems innovation.
Director of Product Management
Directed global Customer Management product management team for CRM, Ordering, and Self-service product lines.

Increased revenue $74M, delivered features to save $98M at-risk revenue, using $45M R&D in U.S., Asia, Israel.

Retained customer commitments for more than $98M at-risk revenue by addressing unmet customer demands.

Defined $303M in new strategic revenue opportunities from Retail, e-Commerce, and TCO initiatives.

EMPTORIS INC. / DICARTA INC., San Carlos, CA

2003 to 2007

$12M diCarta startup with web-based Enterprise Contract Management solution, rebranded for Emptoris acquisition.
Senior Director, Product Management
Deliver thought leadership and differentiation from compelling integration, Wizard, compliance, and analytics features.

Enabled $4M in new sales from sustained differentiation by delivering an interactive contract wizard configurator.

Increased ARPS opportunity 48% by delivering a packaged SAP-certified Netweaver-based integration solution.

SAP LABS / SAP AMERICA, Palo Alto, CA

1993 to 2002

$14.5B SAP provides global ERP software, services, and solutions for comprehensive functional and IT applications.
Director, Business Solution Development 2001 to 2002
Promoted to initiate and formalize broad innovation model. Provided patented breakthrough product and platform
concept for new IT Service Management market segment projected to add up to $52M in revenue.
Senior Product Manager 1995 to 2000
Promoted to provide vision, direction, and realization of products that produce leadership in high technology markets.

Major contributor to > $500M in revenue from penetration of High Technology market verticals.

Took breakthrough channel management applications from concept to deliver > $103M in new revenue.

Defined end-to-end procure-to-pay eCommerce solutions for $1B plus markets, patented by SAP.

Product Engineer 1993 to 1995

Major contributor to > $200M revenue and penetration of high tech markets by identifying solution gaps; demonstrating
and presenting at global conference, customer, and workshop events; enabling high-value deals with HP, Intel, TI, etc.

Previous Accomplishments
APPLE INC., Cupertino, CA
Reduced required working capital by $100M and planning cycle by 90% from 2 weeks to 1 day. Increased inventory
turns and demand planning horizon by 300% from 6 months to 2 years. Enabled 300% increase in product offerings.
Concurrently managed demand planning operations team and business process engineering project for Apple USA.

HEWLETT-PACKARD CO., INC., Palo Alto, CA

Defined, designed, and implemented large-scale system and process landscape by providing integrated financial
functions and controls for order processing, contracts, revenue recognition, costing, inventory tracking, and A/R.
Associations / Education / Certification / Author:
B.A., Mathematics / Business California State University, San Jose, CA; ITIL Foundation Art of Learning;

Certified as a Market-driven Product Manager, a Scrum Product Owner and a ScrumMaster (ScrumAlliance)
Author Shapes in the Cloud Intro to Cloud Computing; ITIL v3, BSM, Scrum, chuck1nelson@gmail.com