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WhatisWorldClassManufacturing?
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WhatisWorldClassManufacturing?
WorldClassManufacturing
(WCM/WCP)
TotalProductiveManufacturing
(TPM)
SixSigma
LeanManufacturingTPS
BusinessProcessReengineering
(BPR)
ShingoPrize
20KeysKobayashi
WorldClassManufacturing
21stCenturyStateoftheArtforManufacturingCompanies
Impossible?
Doyouknowthosedepartments?Withallthesefunnytextsonthewalllike
wemaketheimpossiblecometrueimmediately,miracleswillcostmore
time.Ifyouwantgetanythingdonethere,yougotanotherthingcoming
andyet,customersallovertheworldbecomemoredemandingeveryday.
Youneeddepartmentscapableofrealizingtomorrowwhatseemed
impossibletoday.Tohelpyourevampyourorganizationonthisprinciplewe
haveWorldClassManufacturing.
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Everycommercialorganizationisfocusedonmakingprofit.Manufacturing
companiesarespecialwithintheseenterprisesbecausetheymaketheir
productsthemselves.TheobjectivesofManufacturingCompaniesareto
satisfytheneedsofthecustomerwhowants:
MainTopics
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1.Productsofconsistenthighquality
2.DeliveryOnTimeInFullamountordered
3.Productsatthelowestpossiblecostlevel.
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WorldClassManufacturing[WCM]isthecollectivetermforthemost
effectivemethodologiesandtechniquestorealizetheseobjectives.
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WCMistheresultofmanycenturiesofproductionknowledgeandability.
StartingwiththeguildstructureintheMiddleAges,thisknowledgeand
abilityevolvedviathemanufacturinginthe18thcentury,scientific
management/massproduction,sociotechnologyandleanproductioninde
twentiethcenturyintotheStateoftheArtmanufacturingcompaniesinthe
beginningofthe21stcentury:WorldClassManufacturing.
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Japan
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WellknownWCMmethodologiesandtechniquesareTPM,EFQM,Kaizen,
TQM,SixSigma,JIT,andLeanManufacturing.
Philosophy
WCMstartsfromthetheoreticallyidealsituationthismeansthatinvolved
employeeshavetheproductionprocessesalwaysrunwithoutlosses.Then
onegoesbacktorealityandfocusesondifferencesbetweentheidealand
realprocess.Thisdifferenceiscalledloss.WCMaimstoeliminatethisloss.
Inthisrespecttwothingsareofoverridingimportance:
1.Onelearnsnottoacceptlosses
2.Creationofownership,meaningthatpeoplecarryingoutacertain
productionprocess,feelownershipofthisprocessandinitiate
improvements,aswellasimplementthem.
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Creatingownership
FourMainFeatures
Firstofall,WCMfocusesonpeoplewhoarepartoftheoperation.Together
withthemlossesaretracedandmadevisible.
Subsequently,WCMformsteamstofindandeliminatethecauseofacertain
loss,foronlybyremovingthecauseofaproblemtheproblemwillstay
awayforever.Solutionsnotremovingthecauseonlycurethesymptomsofa
problemandarenorealsolutions.
ThethirdmainfeatureofWCMisproductorganization.Insteadofdividing
theworkoverasmanyspecializeddepartmentsaspossible,thesocalled
functionaldivision,WCMorganizedinprocessstreamorientedmanner.
Ideally,everyproductmarketcombinationofyourcompanyknowsitsown
team,towhichactivitiesaddingtothetotalvalueareassigned,aswellas
thesupportservicesdirectlyandexclusivelyrelatedtothem.
Thefourthandlastmainfeatureisthepermanentguaranteeofthefound
solutions:thestandardization.AWCMcycleisonlyreallycompleteifwe
madesurethatthesolutionwefoundcannotebbaway.Inaddition,the
processownersinsuchawayshouldtakethisstepthatwecanverifythat
thestepisguaranteed.
ThusthefourmaincharacteristicsofWCMaresuccessively:
1.Makelossesvisible
2.Improvinginteamformat
3.Organizingprocessoriented
4.Standardizeworkingmethods.
Peoplewhoaredirectlyinvolvedincarryingouttheprocessesofadditional
valueareheretheinternalcustomers.Allothersshouldbesupportiveand
derivetheirexistencefromtheirpositiveinfluenceontheproduction
process.
Improvinginteams
TheWalhalla?
Hence,WCMreferspermanentlytotheidealsituation:ownershipandthe
nonacceptanceoflosses.IsWCMpromisingusaWalhalla?Alas,onthis
pointwehavetogobacktorealityfromourtheoreticalideal.WorldClass
Manufacturingisjustasphysicallystrenuous,complicated,anddemanding
asanyotherformofproduction,onlymuchmoreeffectivebecauseofits
completeness,transparencyandharmoniouscoherencebetweenpeopleand
processes,betweenmethodologiesandtechniques.Therefore,WCMismore
successful,moreenjoyable,andhealthierforhumanbeingsandcompanies.
Notworkingharder,butworkingsmarter,notbeingobstructivebutco
operative,notthecustomerhastochoosewhatweproduce,but"weproduce
whatthecustomerwants".Inaddition,thecustomerbecomesmoreand
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whatthecustomerwants".Inaddition,thecustomerbecomesmoreand
moredemanding.Hewantsmoreoptions,thelowestpriceandhewantsit
now.FreddieMercuryalreadysangthisinthelastcentury:"Iwantitalland
Iwantitnow".Thatisrealityatthebeginningofthe21stcentury.Thatis
whywecannotsurvivewithoutWCM,becauseonlyifwemakethemostof
thebestmethodologiesandtechniquesatourdisposalinbalanced
coherence,areweabletoapproachtheidealasmuchaspossible.Thatis
whatthecustomerwants.
WorldClassManufacturingWhichManufacturingCompanywould
notwantthat?
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