Here, three questionnaires are designed:

o
o
o

1 for outsourcing companies who gives training (hired by companies)

1 for trainees
1 for companies who give training (either inbuilt training or outsourced
training)

Objectives of the questionnaires are as follows:

o To analyze the existing training practices, its effectiveness and recommend
measure to improve the training effectiveness
o Comparing the effectiveness of two types of training. i.e.
1. Inbuilt training
2. Outsourced training
o To study the changes in behavioral pattern and productivity of respondents
after training program
o To identify who is more benefitted by training program among these three
parties
o Does gender has any role to play when it comes to workplace training?

These are the major objectives of my study and my effort is to include all these
issues in the form of questionnaire which is attached below. Madam I request you to
have a quick check into them and recommend any changes if required.
Thank you

1. Questionnaire for Company

Name:
Company Name:
Company Type:

Q1. How the need of training is analyzed?

o
o
o

Person Analysis
Organization Analysis
Operational Analysis

Q2. Among all the department generally which is the focus department of training
program?
o
o
o
o

Stores Department
Quality Control Department
Finance/ Account Department
Sales/ Marketing Department

Q3. What are the basis of selecting training Methods?

o As per need
o Availability of resources
o Survey and Analysis
o Based on participants profile
Q4. What is the major focus of your most of your training?
o Increase efficiency
o Reduce supervision
Q5.What type of training you generally use?
o On-the-job training
o Off-the-job training
Q6. What training you prefer?
o In-built training
o Outsourced training
Q7. On what basis do you decide to conduct training externally?
o If resource are not available
o Once in three years
o If workload is more
o When in-house training facility is not available
Q8. On what basis do you select external agencies for training?
o Reputation, Experience, Profile
o Interaction with agencies
o Charges
o Based on feedback

Q9. According to you, what is the major advantage of external agencies giving
training?
o New ideas
o Sharing of workload
o Expertise in the field
o They maintain conditional environment
Q10.
o
o
o
o
o

What problem you come across while training individuals?

Do not take it seriously
Cannot maintain the flow due to batch heterogeneity
Mindset
Caliber differences
No background of training

Q11.
o
o
o
o

What are the general complains about training sessions?

Time wastage
Gap between the session
Training session are unplanned
Session are boring

Q12.
o
o
o
o
o

How training effectiveness is evaluated?

Using models (Philip- Kirkpatrick)
Visually
Skill assessment before and after training
Feedback
Written test

Q13. Do you think employees apply new concepts in work that they have learnt in
training programs?
o Yes
o No
Q14. Do training has successfully helped to provide positive ROI in return of training
investment done?
o Yes
o No

Q15. What according to you is the most essential and most hindering factor of
training effectiveness
Essential Factor
Factor
Management support
Effective and experienced trainers
Learning environment
Learners readiness
Resource availability

Hindering

Q16. Tick the appropriate option

During training program who is,
Men
Women
Team player
Outspoken/ Participation
Persuasion
Application of knowledge
Q17. Do men are mostly given additional or different training than that of women?
o Yes
o No
Q18. In your company who generally receives what training?
Generic Training
Leadership
Training
Men
Women
Q19. When training skills are applied after training program, do men and women are
equally rewarded and incentivized?
o Yes
o No
Q20. According to you is there any discrimination from trainer side during training
session?
o
o
Q21.
exist
o
o

Yes
No
According to you is there a need of appropriate policy to close gender gap that
in training program?
Yes
No

2. Questionnaire for Trainees/ Respondents

Name:
Company Name:
Company Type:
Q1. How well training program is being introduced by your organization?
o Excellent
o Good
o Average

Bad

Q2. How your training needs are analyzed by your company?

o Person Analysis
o Organizational Analysis
o Operational Analysis
Q3. According to you, what are the basis of selecting training methods by your
company?
o As per company need
o As per participants need
o Survey and analysis
o Availability of resources
Q4. What are your objectives in attending a attending program?
o Gain knowledge in your area
o To enjoy social get to gather
o Develop competencies
o Self development
o Personal satisfaction and taking break from work
Q5. Do you think your objective of attending the training program is normally
achieved?
o Yes
o No
Q6. What training you prefer?
o In built training
o Out sourced training
Q7. What according to you is the advantage of outsourced training?
o New ideas
o Sharing of company's workload
o Expertise in the field
o They maintain conditional environment
o More systematic
Q8. Training program helped you most in
o Increasing your knowledge, skill and talent
o Cultivating competition
o Boost motivational level and morale
o Develop personality
o Increase quality of work and productivity
o Encourage team work
Q9. How your company evaluate training effectiveness?
o Using models (Philip- Kirkpatrick)
o Visually
o Skill assessment before and after training program
o Feedback
o Written test

Q10. What according to you is the most essential and most hindering factor of
training effectiveness?
Essential Factor
Hindering
Factor
Management support
Effective and experienced trainers
Learning environment
Learners readiness
Resource availability
Q11. Tick the appropriate option
During training program who is,
Men
Women
Team player
Outspoken/ Participation
Persuasion
Application of knowledge
Q12. Do men are mostly given additional or different training than that of women?
o Yes
o No
Q13. In your company who generally receives what training?
Generic Training
Training
Men
Women

Leadership

Q14. When training skills are applied after training program, do men and women are
equally rewarded and incentivized?
o Yes
o No
Q15. According to you is there any discrimination from trainer side during training
session?
o
o
Q16.
exist
o
o

Yes
No
According to you is there a need of appropriate policy to close gender gap that
in training program?
Yes
No

Q17. Does the management take into consideration your opinion on training
program planning?
o Yes
o No

Q18. Do you think feedback collected in last training program generally taken into
consideration for next training program?
o Yes
o No
Q19 Identify the shortcomings in training program
o Time wastage
o Gap between the session
o Session are unplanned
o Session are boring
Q20. In your opinion what is the major input that would make a training program
successful
o Clear objective
o Good faculty
o Right training methods
o Physical arrangement
o Duration of training program
o Content of training program
o Rewards/ Incentives after training program
Please suggest any changes you would like to have in the existing practices of
training program

3. Questionnaire for Outsourcing Company

Name:
Company Name:
Company Type:
Q1. According to you which is the most focused department of company for training
program?
o Stores department
o Quality control department
o Finance/ Account department
o Sales/ Marketing department
Q2. What do you think how company analyze the need of training?
o Person Analysis
o Organizational Analysis
o Operational Analysis
Q3. What type of training you generally use?
o On the job training
o Off the job training

Q4. What is your objective to provide training session to the participants?

o To transfer knowledge
o To develop competencies
o For enjoyment
o For self development
o As a part of profession
Q5. What do you think why company outsource training program?
o New ideas
o Sharing of work load
o Expertise in the field
o They maintain conditional environment
o More systematic
o Cost effective
Q6. What companies generally expect from you?
o Increase knowledge, skill and talent of respondents
o Boost motivational level and morale of respondents
o Make learning a fun activity
o Encourage team work
Q7. What company generally expect from respondent
o Increasing knowledge, skill and talent
o Cultivating competition
o Boost motivational level and morale
o Develop personality
o Increase quality of work and productivity
o Encourage team work
Q8. What do you think what type of training program respondent generally prefer?
o In built training
o Outsourced training
Q9. According to you what is the objective of respondent in attaining training
program?
o Gain knowledge
o To enjoy social get to gather
o Develop competencies
o Self development
o Personal satisfaction and taking break from work
Q10. Do you think respondents objectives are generally achieved through training
program?
o Yes
o No
Q11.Training program has helped respondents mostly in
o Increase knowledge, skill and talent
o To enjoy social get to gather

o
o
o

Develop personality
Boost motivational level
Personal satisfaction and taking break from work

Q12.
o
o
o
o

Generally what is the feeling of respondent about training program?

Satisfied and Interesting
Satisfied but not interesting
Interesting but not satisfied
Neither satisfied nor Interesting

Q13.
o
o
o
o

What are the general complains by respondents about training sessions?

Time wastage
Gap between the session
Training session are unplanned
Session are boring

Q14. During training program who is,

Men
Women
Team player
Outspoken/ Participation
Persuasion
Application of knowledge
Q15. Do men are mostly given additional or different training than that of women?
o Yes
o No
Q16. In most of the company who generally receives what training?
Generic Training
Training
Men
Women

Leadership

Q17. Do you think employee apply new concepts in work which they learn in
training program
o Yes
o No
Q18. Do you think feedback collected in last training program generally taken into
consideration for next training program?
o Yes
o No
Q19. Do you think training program is able to provide positive ROI to the company
in return of the training investment made
o Yes
o No

Q20.
o
o
o
o
o

What is the major problem you come across while training individual?
Do not take it seriously
Cannot maintain the flow due to batch heterogeneity
Mindset
Caliber differences
No background of training

Q21. What according to you is the most essential and most hindering factor of
training effectiveness
Essential Factor

Hindering

Factor
Management support
Effective and experienced trainers
Learning environment
Learners readiness
Resource availability
Please suggest any changes you would like to have in the existing practices of
training program