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A STUDY ON EMPLOYEE ENGAGEMENT AT RADISYS INDIA

INTRODUCTION
INDUSTRY PROFILE RADISYS INDIA

25+ years of telecom excellence

Headquarters in Portland, OR, USA

700+ employee globally; 80% in Bangalore, India and Shenzhen China

Original DNA of the company was embedded hardware.

Strategic focus is now software and software-rich systems

Shifted focus to Software-Systems business

Long-term revenue growth projections of 20%+

70%+ of total employees dedicated to the Software-Systems business

Investing over $17M in annual R&D to fuel revenue growth

Embedded Products business

Profitable business focused on core customer growth and supporting SoftwareSystems strategic initiatives.

Radisys the services acceleration company, helps communications and content providers, and
their strategic partners, generate new revenue streams and drive cost out of their services
delivery infrastructure. Radisys service aware traffic distribution platforms, real-time media
processing engines and wireless access technologies empower its customers to maximize,
virtualize and monetize their networks.

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A STUDY ON EMPLOYEE ENGAGEMENT AT RADISYS INDIA

Radisys develops high performance software and integrated systems focused on key growth
markets in the telecommunications industry, including SDN/NFV and cloud architectures, LTE
networks, and IMS service delivery.
Radisys is trusted by their channel partners to deliver critical technologies that are integrated into
their partners networking solutions, accelerating the deployment of their solutions into the
worlds leading communication service providers, with confidence and minimized risk.

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A STUDY ON EMPLOYEE ENGAGEMENT AT RADISYS INDIA

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A STUDY ON EMPLOYEE ENGAGEMENT AT RADISYS INDIA

THEORETICAL BACKGROUND OF THE STUDY


Employee engagement is a vast subject and can take many forms. The Institute of Employment
Studies defines it as: "A positive attitude held by the employee towards the organization and its
values. An engaged employee is aware of the business context, and works with colleagues to
improve performance within the job for the benefit of the organization. The organization must
work to develop and nurture engagement, which requires a two-way relationship between
employee and employer."
Organizations are under growing pressure to achieve profitability and maximize the contribution
of every employee. A strategic approach to employee engagement is one that is built on trust and
includes strong two- way communication channels, fair processes, collaborative effort and
development of employees. It creates an environment in which it is common for employees to go
the extra mile and seek out innovative solutions to emerging problems.
Employee engagement is vital for any organization. If employees don't connect with the values
of an organization, appreciate the contribution they can make, or do not feel that their employer
cares or values them; they will not feel committed to the organization or motivated to perform
well.
AspectsofEmployeeEngagement
Threebasicaspectsofemployeeengagementaccordingtotheglobalstudiesare:

Theemployeesandtheirownuniquepsychologicalmakeupandexperience

The employers and their ability to create the conditions that promote employee
engagement

Interactionbetweenemployeesatalllevels.

Thusitislargelytheorganization'sresponsibilitytocreateanenviromomentandculture
conducivetothispartnership,andawinwinequation.

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A STUDY ON EMPLOYEE ENGAGEMENT AT RADISYS INDIA


CategoriesofEmployeeEngagement
According to the Gallup the Consulting organization there are there are different types of
people: Engaged--"Engaged" employees are builders. They want to know the desired expectations for
their role so they can meet and exceed them. Theyre naturally curious about their company and
their place in it. They perform at consistently high levels. They want to use their talents and
strengths at work every day. They work with passion and they drive innovation and move their
organization forward.
Not Engaged---Not-engaged employees tend to concentrate on tasks rather than the goals and
outcomes they are expected to accomplish. They want to be told what to do just so they can do it
and say they have finished. They focus on accomplishing tasks vs. achieving an outcome.
Employees who are not-engaged tend to feel their contributions are being overlooked, and their
potential is not being tapped. They often feel this way because they dont have productive
relationships with their managers or with their co-workers.

Actively Disengaged--The "actively disengaged" employees are the "cave dwellers." Theyre
"Consistently against Virtually Everything." Theyre not just happy at work; theyre busy acting
out their unhappiness. They sow seeds of negativity at every opportunity. Every day, actively
disengaged workers undermine what their engaged co-workers accomplish. As workers
increasingly rely on each other to generate products and services, the problems and tensions
that are fostered by actively disengaged workers can cause great damage to an organizations
functioning.
Anorganizationscapacitytomanageemployeeengagementiscloselyrelatedtoitsabilityto
achieve high performance levels and superior business results. Some of the advantages of
Engagedemployeesare

Engagedemployeeswillstaywiththecompany,beanadvocateofthecompanyandits
productsandservices,andcontributetobottomlinebusinesssuccess.

Theywillnormallyperformbetterandaremoremotivated.

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A STUDY ON EMPLOYEE ENGAGEMENT AT RADISYS INDIA

Thereisasignificantlinkbetweenemployeeengagementandprofitability.

They form an emotional connection with the company. This impacts their attitude
towardsthecompanysclients,andtherebyimprovescustomersatisfactionandservice
levels.

It builds passion, commitment and alignment with the organizations strategies and
goals.

Increasesemployeestrustintheorganization.

Createsasenseofloyaltyinacompetitiveenvironment.

Providesahighenergyworkingenvironment.

Boostsbusinessgrowth.

Makestheemployeeseffectivebrandambassadorsforthecompany.

NEED FOR THE STUDY


Employee engagement is emotionally and positively attachment of employees towards the
organization. Therefore, with the help of this project the degree of engagement of the employee
in radisys can be improved and the methods to increase the engagement level in the organization
will be determined which will be helpful and beneficial to both, the employer as well as
employees.
STATEMENT OF THE PROBLEM
During past two decades, employee engagement became a very popular managerial concept.
Organizations use different engagement building tools in order to stay competitive and improve
performance. The project is to contribute to the research regarding the engagement of employees
in radisys though their day-to-day performance has a significant influence on the quality of the
entire organization performance.
This research will apply the engagement theory and engagement measuring methods to measure
the existing level of engagement of employees working in radisys. The aim is to find the current
engagement level of employees and to find the factors, which need to be improved in order to
further increase engagement.
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A STUDY ON EMPLOYEE ENGAGEMENT AT RADISYS INDIA


OBJECTIVES OF THE STUDY
To Analyze the various aspects of employee engagement.
To study employee engagement practices in Radisys.
To identify the role and to understand the impact of organizational culture in driving
employee engagement.
To measure employee engagement in Radisys.

SAMPLING
Sampling design is to clearly describe sets of objects, theoretically called the universe to be
studied. The sampling design used in this study is probability sampling. Sample technique used
is Simple Random sampling.
Population: Population for this research is set as employees working at radisys
Area of Study: Bangalore
Sample Size: 300 respondents

SOURCES OF DATA
Primary data consists of a collection of original data collected by the researcher. Data will be
collected through questionnaires and personal interviewing technique.
Secondary data is one type of quantitative data that has already been collected by someone else
for a different purpose data will be collected through articles, journals, internet, books, etc.

TOOLS FOR DATA COLLECTION

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A STUDY ON EMPLOYEE ENGAGEMENT AT RADISYS INDIA


A structured questionnaire will be used for data collection with a set of questions to
address the objectives of the study.
Personal interview.

PLAN OF ANALYSIS
The data collected will be classified, tabulated, and analyzed based on the information obtained
from the questionnaire.MS Excel will be used to generate results and data will have presented in
the form of tables, charts, and graphs with the help of interpretation and conclusion addressed to
the objective of the study.

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