Contact www.solvedcare.

com for best and lowest cost solution or email solvedcare

@gmail.com
Retail Supply Chain & Logistics Management V1

Assignment A
1. Define supply chain management and its role in increasing a retailer s competit
iveness.
2. Discuss the fundamental requirements for an efficient supply chain.
3. Discuss the layout that would be suitable for a supermarket and a department
store.
4. Distinguish between these two terms; logistics and inventory management. Give
an example of each.
5. Supply chain management is a progression in the value chain from sourcing to
satisfy customer needs. Discuss.
6. Explain the following concepts:
a.
b.
c.
d.

Value Engineering/ Analysis

Benchmarking Global Supply Chains
IT enabled Supply Chain Management
Vendor Management & Development

7. Explain the key documentation involved in an efficient warehouse management s

ystem.
8. Discuss the advantages of retail automation in supply chain management.
Assignment B

CASE STUDY

Cross-docking in the Retail Supply Chain

Wal-Mart is said to use the concept of cross-docking efficiently and company del
ivers about 85% of its merchandise using the cross-docking system. The system ru
ns in such a way that shipments typically spend less than 24 hours in the distri
bution centres, sometimes even less than 24 hours in the distribution centres, s
ometimes even less than an hour. Goods are continuously replenished to Wal-Mart
stores within 48 hours by using the cross-docking system without having to store
merchandise anywhere. The company-owned transportation systems also help Wal-Ma
rt in the speedy replenishment process which facilitates just-in-time replenishm
ents where goods from the warehouse are moved to the store in less than 48 hours
every time. The cross-docking locations are also planned in such a way that dis
tances are managed with ease to achieve such time- bound goal for replenishments
. Cross-docking allows Wal-Mart to replenish their shelves 4 times faster than i
ts competition.

Wal-Mart has invested a great deal in this unique cross-docking inventory system

which has enabled the company to achieve economies of scale and reduce costs co
nsiderably. The company also has invested in state-of-art technology that can tr
ack stocks and movement of merchandise. This keeps the organization up-to-date w
ith information pertaining to sales and inventory. Wal-Mart had implemented a sa
tellite network system which enables sharing of information among the company s wi
de network of stores, distribution centres and suppliers. Cross-docking techniqu
es adopted in Wal-Mart have been delivering optimal efficiencies and results for
the organisation. The implementation of cross-docking at Wal-Mart has become a
model globally for other organizations to follow.

1. Explain the cross-docking system and its applications in supply chain managem
ent.
2. What are the benefits of cross-docking?
3. How does cross-docking help Wal-Mart in achieving efficient replenishments?

Assignment C

1. A(n) __________ is a sequence of firms that perform activities required to cr

eate and deliver a good or service to consumers or industrial users.

Options
effective response system
demand channel
materials handling requirements
supply chain
2. Supply chain manufacturers balance total logistics cost factors against custo
mer service factors. Which of the following is an example of one of the customer
service factors?

Options
inventory
order processing
convenience
transportation
3. The four key logistical functions in a supply chain include transportation, w
arehousing and materials handling, order processing, and:

Options
communication between buyer and seller
inventory management

Order cycle time.

on-time delivery of product
4. What is the first step in choosing a supply chain?

Options
developing an umbrella mission statement
understanding the customer
creating a unifying inter-organizational strategy
determining what the competition is doing
5. Supply chain management is becoming a necessity, especially for large compani
es, for all of the following except:

Options
The need to improve operations
Increasing levels of outsourcing
Government contract requirements
Competitive pressures
6. Which of the following is not a supply chain strategy?

Options
Negotiation with several suppliers
Short-term relationships with a few suppliers
Vertical integration
Virtual companies
7. According to Marshall Fisher, which of the following types of products need t
o be delivered with efficient supply-chains?

Options
Custom products
Innovative products
Cheap products
High technology products
8. According to Hau Lee, which of the following types of products need to be del
ivered with efficient supply-chains?

Options
Custom products

High technology products

Responsive products
Grocery products
9. Supply-chain response relates to the following

Options
How
How
a &
How

quickly a customer order can be filled

quickly a company can react to a new competing product
b
inexpensive the product is?

10. The inventory turnover is mathematically the inverse of the

Options
Gross margin
Weeks-of-supply
Cost of goods sold
Profit
11. In the fixed-order quantity model, stock-outs may occur during:

Options
The lead time
The order time
The holding time
The setup time
12. Supply chain manufacturers balance total logistics cost factors against cust
omer service factors. Which of the following is an example of one of the total l
ogistics cost factors?

Options
convenience costs
time
stockout costs
communication costs
13. Lead time is:

Options
also called replenishment time

typically more important to resellers than to consumers

defined as the time that passes from ordering an item until it is received and r
eady for use or sale
also called order cycle time
14. Which of the following results is not a benefit of JIT?

Options
Flexibility
Lower Inventories
Work Cells
Lower total setup costs
15. Modes of transportation are typically evaluated on the basis of all of the f
ollowing criteria EXCEPT:

Options
accessibility
perishability
capability
dependability
16. Which of the following statements about railroads is not true?

Options
Railroads carry
Railroads apply
Railroad routes
Railroads are a

bulky items over fairly long distances.

the unit train concept to intermodal transportation
are more extensive than water carriers or pipelines.
relatively high cost mode of transportation

17. Which of the following statements about air carriers is true?

Options
One advantage of air carriers is there is door-to-door delivery
There are space constraint limitations as to what can be transported in planes.
This method of transportation is especially effective for goods that are time-se
nsitive.
Air carriers are commonly used for perishable flowers, clothing, and electronics
parts.
18. With which customer service factor are quick response and efficient consumer
response delivery systems most closely related?

Options
time
dependability
inventory costs
communication
19. The objective of logistics management in a supply chain is to deliver maximu
m customer service and to:

Options
minimize
minimize
minimize
maximize

employee productivity
relevant logistics costs
shareholder's return on investment
employee wages

20. The major purpose of a trailer on flatcar (TOFC) is to:

Options
attract freight that would normally move by boat.
implement a JIT transportation strategy both domestically and internationally
combine the economy of rail carriers with the flexibility of motor carriers
eliminate the need for containers.
21. A warehouse that emphasizes timely movement of goods:

Options
is
is
is
is

a storage warehouse.
a freight forwarder.
an inventory expediting center.
a distribution center.

22. The idea of the Value Density calculation is:

Options
Determining how a product should be shipped considering its weight and val
Finding a carrier that can handle the weight
Matching the weight of the product with an appropriate carrier
Finding the minimum cost carrier

23. Dramatic cost savings are possible when efficient transportation systems and
information technology can be substituted for __________ costs

Options
advertising
personal selling
publicity
inventory
24. Which one of the following can have a negative impact on inventory velocity?

Options
delayed differentiation
the bullwhip effect
cross-docking
bar codes
25. The bullwhip effect is most closely associated with:

Options
Late deliveries from suppliers
Demanding customers
Demanding suppliers
Inventory buildup
26. Reasons to outsource include:

Options
To
To
To
To

increase costs
focus on new and different areas or activities
reduce investments in assets
increase investments in asset

27. Which of the following is the best candidate for outsourcing by a telephone
company which currently performs the function in house?

Options
The
The
The
The

company's
company's
company's
company's

cafeteria
telephone operators..
telephone installation department
bookkeeping and accounting functions

28. What factors the companies do not need to consider when sourcing product?

Options
Material cost
Company s overhead costs
Transportation cost
Outsourcing cost
29. Functional products are:

Options
Staples people buy in a range of retail locations
Products that change over time
Do not include products in gas stations and grocery stores
Products with short life cycles
30. Supply chain management:

Options
Means
Means
Means
Means

procurement only
delivery to end customer only
transportation of good only
linking the supplier to the customers

31. Which of the following is not one of the ways that Wal-Mart created a compet
itive operations advantage?

Options
Through the systems that they developed to manage their warehouses and their sto
res
Location advantage - competing head-to-head in large urban areas
Focusing on implementing total quality management system
A culture of supporting values, skills, technologies and approaches to motivatio
n
32. Which one is not included into the scope of Quality assurance :

Options
Failure analysis

Trouble shooting
Product design improvements
Corporate Planning
33. Quality is defined as:

Options
The degree of excellence at an acceptable price and the control of variability a
t an acceptable cost
How well a product fits patterns of consumer preference?
The totality or features and characteristics of a product or service that bears
on its ability to satisfy stated or implied needs
Cannot be defined
34. Which one of the following is not a true statement?

Options
Employee behavior is an important issue for quality service
More attention to employee training and self- management must be paid in service
organization
The management of quality is easier for services than for manufactured goods.
Quality characteristics are more difficult to define for service organizations t
han for manufacturing firms.
35. To ensure success in implementing quality initiatives, the most important fa
ctor is

Options

SOLVED BY WWW.SOLVEZONE.IN

A reward and recognition program

A training program to explain and promote the quality initiative.
Upper management support
An empowered work force
36. QMS is the achronym for

Options
Qulity Maint Service
Quality Monitoring Supervision
Quality Measurement System,
Quality Management System
37. Which of the following is not consistent with the concept of TQM?

Options
Organizational leadership
Quality control departments
Continuous improvement
Customer focus
38. Performance measures concerned with specific work processes that are virtual
ly the same for all industries refer to:

Options
Internal benchmark
Competitive benchmark
Functional benchmark
Generic benchmark
39. Value Analysis is a technique about

Options
Root cause analysis
Pareto analysis
Cost of external failure
Optimizing Materials Cost
40. EOQ is the order quantity that over our planning horizon

Options
minimizes total ordering costs
minimizes total carrying costs
the required safety stock
minimizes total inventory costs
Contact www.solvedcare.com for best and lowest cost solution or email solvedcare
@gmail.com