Professional Documents
Culture Documents
Your text defines data communications as a term which is used to describes the
transmitting and receiving of data over communication links between one or more
computer systems and a variety if input/output terminals.
6-14.
Your text outlines four strategic capabilities of telecommunications and other information
technologies. Overall, it can be said that the business value created by the business
applications of telecommunications helps a company overcome geographic, time,
cost, and structural barriers in order to realize business success.
6-20.
The explosive growth of the Internet and the World Wide Web has spawned a host of new
telecommunications products, services, and providers. Driving and responding to
this growth, business firms have dramatically increased their use of the Internet and
the Web for electronic commerce and collaboration.
Your text discusses many types of telecommunications media. The biggest advantage
of fiber optics in telecommunications networks is:
A) Has a much lower error data rate than other media
B) Conduct light pulses generated by lasers at very high transmission rates.
C) Provide substantial size and weight reductions as well as increased speed and
greater carrying capacity.
D) Security advantage as fiber optics are difficult to splice when making
connections.
6-166.
An electronic device which lets a single high speed communication channel carry
simultaneous data transmission from terminals on low speed channels is called
a(n):
A) Acoustic coupler.
B) Common carrier.
C) Compactor.
D) Multiplexer.
6-173.
6-176.
include:
A) Security management.
B) Error control.
C) Back-end processor management.
D) Both A and B are correct.
6- 190.
7-78
Your text discusses the organization of data in an information system. A field represents:
A. One character of data.
B. An attribute of an entity.
C. An entity.
D. A set of entities.
7-84
The database management approach includes which one of the following characteristics:
A. Computer programs for each data processing application have independent data files.
B. Creating and maintaining an independent data file is a basic data processing activity.
C. Data needed by different data processing applications is consolidated and integrated
into a common pool of data, or database.
D. Processing of data consists of updating and using independent data files to produce
information needed by each user.
7-89
7-96
7-105
8-76
According to the information in your text, the leading business use of the Internet has
been to:
A. Collaborate with others.
B. Gather information.
C. Research competitors.
D. Communicate internally.
8-81
The interactive marketing process includes a choice between push or pull marketing
methods. That is, marketing material can be put on customers= or prospects= computer
screens using either push or pull technologies. Pull technology:
A. Relies on you to access the service of the Internet or the Web using your web
browser.
B. Relies primarily on software to automatically transmit a variety of information from
the Web or other sources to your PC.
Both A and B apply to the pull marketing method.
All of the above are correct.
3.
4.
8-86
1.
2.
3.
4.
8-94
Which one of the following would be considered a prime business value of the Internet
as it relates to customer service?:
A. Keep customers loyal
B. Anticipate customers future needs and provide quality service
C. Respond to customer concerns and improve customer service
D. All of the above
8-95
1.
2.
3.
4.
9-74
An intranet is defined as:
1.
An inter-like network within an organization. Web browser software provides easy
access to internal web sites established by business units, teams, and individuals, and other
network resources and applications.
B. A rapidly growing network of thousands of business, educational, and research
networks connecting millions of computers and their users in over 100 countries.
C. A network that links selected resources of the intranet of a company with its
4.
customers, suppliers, and other business partners, using the Internet or private
networks to link the organization=s intranets.
All of the above are apply.
9-76
9-77
9-78
Your text outlines several examples of the business value of intranets. One of these is
publication cost savings. Which one of the following would not be considered as a
major source of cost savings?
A. Reduction in printing costs
B. Reduction in mailing costs
C. Reduction in distribution costs
D. All of the above apply.
9-81
The goal of enterprise collaboration systems is to enable us to work together more easily
and effectively by helping us to communicate. Which one of the following statements
best applies to the concept of coordination?
A. Share information with each other.
B. Organize our individual work efforts and use of resources with each other.
C. Work together cooperatively on joint projects and assignments.
D. None of the above apply.
10-119 Which one of the following information systems would be not be considered a type of
information systems that would be used to support a business function?
1.
Production/operations information system
2.
Marketing information system
3.
Performance monitor information system
4.
Accounting information system
10-120 Information systems in the real world typically are integrated combinations of two or
more functional information systems which are commonly referred to as:
A. Management information systems.
activities. Which one of the following analysis would be best used to answer the
following question: What if we cut advertising by 10 percent? What would happen to
sales?:
A. Sensitivity analysis.
B. Optimization analysis.
C. What-if analysis.
D. Goal seeking analysis.
11-149 Executive information systems (EIS) are information systems that combine many of the
features of management information systems and decision support systems. Which one
of the following statements would not apply to EIS=s:
A. Provide management with immediate and easy access to information about the firms
critical success factors.
B. Are most useful to managers at the operational level of management.
C. Provide information to support the intelligence stage of the decision making process.
D. Are most helpful in supporting unstructured decision making processes.
13-139 Which one of the following is not a cultural challenges in global IT:
A. Languages and interests
B. Living and labour costs.
C. Religions and customs.
D. Social attitudes and political philosophies
13-140 Which one of the following is not a geoeconomic challenge in global IT:
A. Transborder data flows.
B. 24 time zones.
C. Physical distances.
D. Job skills.
13-141 The trend in global business and IT strategies is towards a:
A. Transnational strategy
B. Inter-multinational strategy
C. International strategy
D. Global strategy
13-146 Which one of the following statements concerning the effect of computers on global
competition is true?:
A. Information technology does not improve the efficiency of large, global firms.
B. Even small firms can now take advantage of the productivity and efficiency of
computer-based information systems.
C. Information technology makes the use of branch offices less efficient.
D. Global firms do not worry about the quality of telecommunications service in foreign
countries.
13-147 Which one of the following statements about global IT platforms is true?:
A. Hardware choices are difficult in some countries because of high tariffs and import
restrictions.
B. Software packages are compatible in all countries when you buy from the same
hardware vendor.
C. Hardware choices are easier in global markets than in the US because of short lead
times for government approvals.
D. Increasing hardware costs are one of the chief reasons for the trend toward the use
of global IT.
13-153 Organizations use different strategies to solve systems development problems that arise
in global information technology. In the centre of excellence approach:
A. Key people from several subsidiaries are used to ensure that the system design meets
the needs of local sites as well as corporate headquarters.
B. Transform an application used by the home office into a global application.
C. Parts of the system are assigned to different subsidiaries and the home office to
develop at the same time, based on the expertise and experience at each site.
D. An entire system may be assigned for development to a particular subsidiary based
on their expertise in the business or technical dimensions needed for successful
development.
True
True
True
True
D
D
C
D
A
B
C
C
A
A
B
A
A
D
D
A
A
D
D
B
C
B
B
B
A
A
D
D
C
B
B
C
D
D
B
D
B
13-136
13-137
13-138
13-139
13-140
13-141
13-146
13-147
13-153
D
D
D
B
A
A
B
A
D
Difficulty: Easy
Difficulty: Med
Difficulty: Med
Difficulty: Easy
Difficulty: Easy
Difficulty: Med
Difficulty: Med
Difficulty: Med
Difficulty: Med
CKC: 13-8
CKC: 13-9
CKC: 13-10
CKC: 13-11
CKC: 13-12
CKC: 13-13
CKC: 13-14
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CKC: 13-16
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