Professional Documents
Culture Documents
Executive Results oriented professional with over 25 year in Customer Service and
Summary 10 years in the Distribution and Logistics field. Exceptional leader, people
manager, and customer advocate with a strong service orientation. A
charismatic, credible communicator who can lead by example. Have the
ability to thrive in a high energy, fast growth, and entrepreneurial
environment. Hands-on, completes tasks and dependable. Strong team
player and can build strong relationships at all levels of the organization.
A cost conscious, proactive problem solver who can maximize the
resources of a start-up. Have excellent communication skills – written,
verbal, presentation and interpersonal. Ethical, fair and of high integrity.
Accomplishments Saved over 4 million dollars in projected freight and warehousing cost
over a 3 year period
Consistently achieved a 99.8% service fill rate to all segments of the
business by effectively utilizing distribution and inventory control
systems.
Developed and implemented a system for efficiently conducting the
physical fulfillment of our mail order business which grossed 2 million
dollars in annual sales
Improved service and sales to our restaurants by transitioning a
segment of the restaurants to Sysco Foodservice Distributor.
Spearhead negotiation of freight and tariff with 3rd party logistic
companies, LTL, TL carriers and offsite freezer warehouses
Implemented and enforced Service Level tracking mechanisms for
vendors of warehousing and transportation
Director of Distribution
2008- 2 01 0
Manage a 10 million dollar budget encompassing, Customer Service,
Warehousing and Distribution/Transportation.
Responsible for Inventory Control Sr. manager, Traffic manager and 2
Customer Service supervisors servicing 110 million dollars in annual
sales.