INDEMNITY LETTER CUM UNDERTAKING WHERE IMPORTER / EXPORTER DOES NOT HAVE IEC

To,
DHL Express (India) Pvt. Ltd.,
801A, Silver Utopia, Cardinal Gracias Road, Chakala
Andheri (East),
Mumbai 400099
We wish to avail the services of DHL Express (India) Private Limited (herein after called DHL) and in this
connection we request you to present our case to Customs / applicable regulatory authority to enable us to export
out of India / Import into India non-documents consignment although I/we do not have a valid Import Export Code
Number. In consideration of you providing us the service, we hereby declare, undertake and indemnify you as
follows:
1. You have made us aware that only document shipments, as defined in regulation 3(d) of Courier Imports and
Exports (Electronic Declaration and Processing) Regulations, 2010, as amended, are eligible for clearance
without Import Export code (IEC) number. In case of non-document shipments shipped by or to us, we are
aware that the Import Export Policy of India and other applicable acts, rules and regulations of India will be
applicable for such shipments. I/We have been specifically informed by DHL that a valid IMPORT EXPORT
CODE (IEC) number is mandatory for an Exporter to export / Importer to import any shipment out of / into
India, except for categories exempted as per applicable rules and regulations and for document shipments, as
referred above.
2. We have been advised by DHL to comply with the provisions of all applicable Acts and regulations governing
clearance of Shipment from the Customs and/or other regulatory body and to exercise due diligence and
ensure correctness and completeness of submissions while providing any information or documents to DHL
related to clearance of these shipments when exported from India or imported into India.
3. DHL has advised us to keep ourselves updated with all applicable Acts and regulations governing clearance of
Shipment from the Customs and/or other regulatory body and that DHL will not be held responsible for any
omissions or changes in procedures at the time of clearance of Shipment.
4. To indemnify you, your affiliates, servants and agents (as the case may be) and to hold all of you harmless
from and against any claims, liabilities, loss or damage of whatsoever nature, which may be brought against
you or which you may sustain by reason of you presenting our case with Regulator in accordance with our
request and to reimburse you for all payments, which you make in respect of such claim within a period of
seven (7) days from receipt of a written demand for reimbursement setting out all relevant details relating to
the claim and proof of actual payment by you.
5. To pay all your freight bills due on the Shipment as aforesaid even though you have been prevented from
performing your obligations to clear and deliver the Shipment solely as a result of any violation by us or our
supplier / agent
6. DHL will not be responsible to customs clear or deliver any Shipment which is in violation of any act, regulation
or law in the country of origin or country of transit or in India.
7. This indemnity shall be construed in accordance with Indian law and both parties shall submit to the
jurisdiction of Indian courts.
8. I/We signing on behalf of [ name of Company ] are hereby authorized to sign this letter.
For [ Name of Customer]
Authorized Signatory:
Seal of Company
Name:
Title:
Place:
Date: