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Lenovo United States Hardware Announcement

108-667, dated September 23, 2008

New ThinkPad T500 and W500 series models feature Intel Core 2
Duo processor technology
Table of contents
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2
7
7
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Planned availability date


Description
Warranty information
Reference information
Product number

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10
12
14

Optional features
Technical information
Terms and conditions
Pricing

At a glance

The new ThinkPad T500 and W500 series notebooks are the ideal solution for professionals
who need high performance and portability in a lightweight package.
ThinkPad T500 and W500 series models feature:
Intel Core 2 Duo processors
Intel GM45 Express chip set
Global wireless WAN (WWAN) technologies
Wireless LAN (WLAN) connectivity
64 GB solid state drive (SSD)
Switchable graphics
PC3-8500 double data rate 3 (DDR3) SDRAM 1067 MHz SODIMM memory
DisplayPort
Integrated camera
Intel Active Management Technology (AMT) 4.0

Overview
The ThinkPad T500 and W500 series of notebook computers are the ultimate business tool for
professionals who are on the move and who need to stay productive wherever they are.
Intel Centrino 2 with vPro technology
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Intel Core 2 Duo P8400, P8600, T9400, and T9600 64-bit processors
Global wireless WAN (WWAN) technologies:
WWAN-ready models with improved performance, including antenna and SIM card reader
WWAN connectivity: Verizon EVDO Rev. A and AT&T High-Speed Packet Access (HSPA)
1
wireless broadband access
WLAN connectivity:

Intel WiFi Link 5100 AGN (1 x 2)


Intel WiFi Link 5300 AGN (3 x 3)

3
ThinkPad 11b/g Wireless LAN Mini PCI Express Adapter III
64 GB solid state drive (SSD) for fast, reliable, lightweight, energy efficient storage
Switchable graphics:
ATI Mobility Radeon HD 3650 with 256 MB
ATI Mobility FireGL V5700 with 512 MB
Integrated graphics: Intel Graphics Media Accelerator 4500MHD
EPEAT Silver certification: Environmentally responsible offering; low energy consumption
PC3-8500 double data rate 3 (DDR3) SDRAM 1067 MHz SODIMM high-speed memory
DisplayPort, making digital display connections easier, more readily available, and with higher
performance
Integrated camera
GREENGUARD indoor air quality certified
Green PC manager, setting and managing ThinkPad power policy
Intel Turbo memory: 2 GB card to boost hard drive performance
Intel Active Management Technology 4.0
320 GB 5400 rpm Serial ATA hard drive
Certain product family features are limited to selected models that may not be available in all
countries. Some combinations of features are not supported. Refer to the Pricing or Product
number section of this announcement for the models and features available in your country.

Planned availability date


September 2008

Description
The new ThinkPad T500 and W500 series of notebook computers features uncompromised
performance and technology. Lenovo combines thoughtful engineering with bold design,
delivering systems that help lower your total cost of ownership.
This notebook weighs less than 2.67 kg (5.9 lb) and is a highly energy-efficient, environmentally
responsible offering.
Processor technology
The new ThinkPad T500 and W500 series of notebook computers feature:
A set of 25-watt Core 2 Duo processors optimized for power
P8400 (2.26 GHz processor with 3 MB of L2 cache)
P8600 (2.40 GHz processor with 3 MB of L2 cache)
A set of 35-watt Core 2 Duo processors optimized for performance

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T9400 (2.53 GHz processor with 6 MB of L2 cache)


T9600 (2.80 GHz processor with 6 MB of L2 cache)
All processors have 1067 MHz front-side bus (FSB) speed.
The new 25-watt processors deliver improved performance/watt, run quieter, and have lower
power consumption for greater battery life.
HDD

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80, 160, 250, or 320 GB (5400 rpm)
100 or 160 GB (7200 rpm)
200 GB (7200 rpm) with full-disk encryption (FDE)
An optional second HDD in the ThinkPad Advanced Dock expands storage. The second HDD
option, requiring an adapter, can be used with all ThinkPad T500/W500 models.
Memory
5
Lenovo notebooks have a new 64-bit architecture. Memory can be expanded to 3 or 4 GB of
addressable memory, depending on whether the operating system is 32- or 64-bit. Notebooks
with a Windows Vista 32-bit or previous Windows 32-bit operating system can support up to
3 GB of addressable memory. Notebooks with a Windows Vista 64-bit operating system can
support up to 4 GB of addressable memory.
Recommended for memory expansion are 512 MB, 1 GB, and 2 GB PC3-8500 DDR3 SDRAM
1067 MHz SODIMM.
New 64 GB solid state drive (SSD)
Fast, reliable, lightweight, and energy-efficient
Faster data rates and startup times than a 7200 rpm mobile hard drive
Very low failure rates
Ability to withstand harsher environmental and vibration conditions than a mobile HDD
Less battery power consumption than a mobile HDD
Significantly lighter than a mobile HDD
Thin, light, and sturdy
The ThinkPad T500 and W500 series notebooks are approximately 29.7 to 33.5-mm (1.2- to
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1.3-in) thin with optimal travel weight starting at 2.67-kg (5.9-lb) . Titanium and magnesium
composite covers offer added strength.
Opticals

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9
24x-24x-24x-8x maximum CD-RW/DVD-ROM Combo drive
8x maximum DVD Recordable drive
391.1-mm (15.4-in) TFT LCD displays
WXGA (1280 x 800)
WXGA LED backlight (1280 x 800)
WSXGA+ (1680 x 1050)
WUXGA (1920 x 1200)
Switchable graphics
This feature enables you to maximize battery life or performance by switching between
integrated and discrete graphics. Powered by ATI's switchable platform, the system detects ac/
dc power and switches automatically between the types of graphics. Enhanced Battery Stretch
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also switches automatically to improve battery life. You can also choose to switch graphics using
a hot key. When the system is on battery (dc), graphics switches to Intel Integrated 4500MHD.
When plugged in or docked (ac), graphics is discrete.
DisplayPort
This next-generation display interface technology combines HD video and audio into a single
digital connector interface for a broad range of applications. DisplayPort can make digital display
connections easier and more readily available, and can increase performance.
Integrated camera
1.3 megapixel image sensor enhances instant messaging, video conferencing, and VoIP.
Supports USB 2.0 standards.
Media slot combinations
ExpressCard slot + smart card reader
ExpressCard slot + PC card slot
Unique data protection
Selected models include integrated fingerprint reader technology, from ThinkVantage
Technologies, to help protect unauthorized access to your ThinkPad notebook and data.
Fingerprint reader is integrated into the palm rest and offers users a convenient solution -Authenticate at system startup and log on to Windows with a swipe of your finger.
Combine the integrated fingerprint reader technology with Password Manager and the
ThinkVantage Client Security Solution for strong security measures that are easy to follow.
Security software is preloaded for an integrated solution out of the box.
Administrators can implement strong security policies and users can meet ongoing password
requirements easily.
Active Protection System, a ThinkVantage technology, helps protect your HDD from some
damage that could be caused by shock. A system board-mounted sensor continuously monitors
your ThinkPad notebook for sudden movement and temporarily parks the HDD read/write head
when a fall or similar event is predicted.
UltraConnect II antenna
The antenna helps optimize frequency coverage and performance for improved WLAN
connectivity around the world (when used with compatible options)
Rescue and Recovery
An enhanced support environment accessible through the Access program using the blue button
on the keyboard, enables user self-help and self-recovery. Recover from system crashes quickly.
Broad recovery and diagnostic tools are available even when your primary operating system is
failing. You can:
Rescue and recover your files, folders, or backups.
Configure your system settings and passwords.
Communicate using the Internet and link to the Lenovo support site (with Internet access
required, not included).
Troubleshoot by using diagnostics.
Keyboard with TrackPoint and enhanced features
The keyboard has the familiar layout of a ThinkPad notebook with function keys that allow you to
quickly access system functions such as power management control.
UltraNav combines the advantages of the TrackPoint device, center-scrolling button, and a
touch pad.
ThinkLight keyboard light provides ease to view your keyboard in low-light conditions.
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ThinkPad button provides one-button access to critical information.


Audio
Full-duplex audio on the system board and the integrated microphone allow voice annotation
and audio. The system is equipped with audio in/out jacks for stereo speakers, headphone, or
external microphone.
Video
Digital Visual Interface (DVI) for digital displays is supported through the optional ThinkPad
Advanced Dock or ThinkPad Advanced Mini Dock.
Other features
ThinkPad T500/W500 series systems include:
Bluetooth wireless technology

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56K V.90 modem (V.92 -designed) and Gigabit Ethernet connectivity
Docking - Port Replicator
Built-in RJ-11 and RJ-45
VGA out
IEEE 1394a
Microphone jack
Headphone jack
Three USB 2.0 ports
Media card reader
Mini-PCIe slots
SIM socket
A PS/2 or serial port is not included, but both can be obtained through the optional ThinkPad
Advanced Dock or ThinkPad Advanced Mini Dock.
A 168-pin connector supports the following optional docking solutions:
ThinkPad Advanced Mini Dock for port replication, additional USB capability, and security
ThinkPad Advanced Dock for a more advanced docking solution
USB 2.0 ports, which connect external drives and other devices, are supported with the Windows
Vista operating system.
Security and manageability
Lenovo systems include a fully integrated recovery environment that works even when the
Windows Vista operating system is not working.
Lenovo systems manage everything that changes when your location changes, not just your
Internet connection.
Asset and data security protection is maintained through multiple passwords and locks.
AC adapter
The ac adapter is an ac-to-dc converter that supplies the necessary power to the computer. The
ac adapter also charges the battery pack when installed in the computer.
Li-Ion battery pack
A six- or nine-cell Li-Ion battery pack is shipped with the system.
An optional nine-cell battery for longer battery operation is available.
A different optional Li-Ion battery pack, the Ultrabay Slim Li-Polymer battery, fits into the
Ultrabay Slim so that two batteries can be installed to increase battery operating time.
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The battery pack is an internal power source to the computer when the ac adapter is not
available. The battery pack is rechargeable and is charged using the ac adapter with the
system.
ENERGY STAR 4.0 certified
As an ENERGY STAR partner, Lenovo has determined that all ThinkPad notebook systems
capable of running Windows 32- and 64-bit operating systems, except those with Intel Celeron
processors, are designed to meet the EPA ENERGY STAR 4.0 guidelines for energy efficiency.
Ultrabay Slim
Serial ATA drives for fast and easy hot- and warm-swapping of selected options available
through ThinkPad Advanced Dock.
Software
Non-Lenovo software
The non-Lenovo software programs listed in this section may be licensed to you under the
non-Lenovo manufacturer's, supplier's, or publisher's terms and conditions. The non-Lenovo
manufacturers, suppliers, or publishers are responsible for providing any service or support
associated with these programs. The descriptions of these programs were obtained from
information made available by these companies to the general public. Lenovo does not warrant
these products. Some software may differ from its separately available version (if available), and
may not include user manuals or all program function.
Standard preload for systems with Microsoft Windows Vista Business, Vista Ultimate, Vista
Home Premium, and Vista Home Basic operating systems:
ThinkVantage Productivity Center
ThinkVantage Access Connections
ThinkVantage Rescue and Recovery
ThinkVantage Client Security Solution
ThinkVantage System Update
PC-Doctor diagnostics
Adobe Acrobat Reader
Norton Internet Security 2008 (OEM edition) with 90 days of virus definition updates
Sun JRE
Creator Business Edition (Combo models only)
InterVideo WinDVD (Combo and DVD Recordable models only)
Creator Business Edition and MyDVD (DVD Recordable models only)
ThinkVantage fingerprint software (only on models with fingerprint reader)
Microsoft Office Ready 2007(12) (trial version)(not Japan)
Microsoft Office Personal 2007 (Japan only - model specific)
Microsoft Office Personal 2007 + PowerPoint 2007 (Japan only - model specific)
Microsoft Office Professional 2007 (Japan only - model specific)
For ThinkPad education models, the following additional software is preloaded. Education
preload software is not available on machines with a 64-bit operating system.
Additional preloaded software for education:
Adobe Digital School Collection, including:
Adobe Photoshop Elements 6
Adobe Premier Elements 4
Adobe Contribute 4
Adobe Acrobat Professional 8
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VitalSource Bookshelf

Warranty information
For a copy of applicable product warranties, contact your authorized Lenovo reseller or Lenovo
representative. Lenovo makes no representation or warranty regarding third-party products or
services.
Telephone support may be subject to additional charges, even during the limited warranty
period. For Lenovo machines with on-site labor, Lenovo will attempt to diagnose and resolve
the problem remotely before sending a technician. For Lenovo machines with courier or depot
service, Lenovo will attempt to diagnose and resolve the problem remotely before sending a
courier.
All offers are subject to availability. Lenovo reserves the right to alter product offerings and
specifications at any time without notice. Lenovo is not responsible for photographic or
typographic errors.

Reference information
1
Verizon EVDO Rev. A and AT&T HSPA wireless broadband access
Lenovo customers must contact their service provider after purchase to activate service. WWAN requires
a separate service contract with the service provider, and monthly or daily service charges and airtime
charges will apply. Roaming charges may also apply. Some service providers may have 30-day free trial
offers for Lenovo customers.
The wireless service provider, not Lenovo, is solely responsible for service. Service is not available in
all areas; the purchaser is responsible for verifying that service is available for the intended location
before purchasing a computer equipped with a WWAN card. For information on network details, coverage
limitations, and maps, visit your service provider's Web site.
Global positioning system (GPS) is available on the WWAN cards sold by Lenovo. Satellite-based GPS is
available without activation and works with most popular GPS-enabled applications.
AT&T adapter requires SIM card to use GPS function
2
The Intel WiFi Link 5100 (1 x 2) and WiFi Link 5300 (3 x 3) follow 802.11 a, b, g and draft n specifications.
The Wi-Fi Alliance is certifying products based on 802.11n Draft 2.0 standard. The Intel 5300 Series
Wireless Card is capable of supporting transfer rates of up to 450 Mbps. The maximum speed depends on
the access point device and the number of integrated antenna used for connection.
3
This adapter is based on 802.11a, 802.11b, and 802.11g. An adapter with 11a/b or 11a/b/g can
communicate on any of these formats; the actual connection is based on the access point to which it
connects.
4
GB equals one billion bytes when referring to HDD; accessible capacity is less. Up to 4 GB is used in the
service partition.
5
Maximum capacity; may require the replacement of standard component with largest supported
component available.
6
Thickness may vary at certain points on the system.
7
Actual weight may vary depending on vendor components, manufacturing process, or options. Weight
includes battery and optional travel bezel instead of the standard optical drive in the Ultrabay Slim.
8
Maximum CD and DVD rates; rates are variable and are often less than the maximum.
9
For combination drives, maximum speeds are given in the following order: CD-W, CD-RW, CD-R, and
DVD-R.

Lenovo United States Hardware Announcement


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Lenovo is a registered trademark of Lenovo Corporation

10
The V.90 modem can receive data at up to 56 Kbps from a compatible service provider and transmit data
at up to 31.2 Kbps. Public networks currently limit maximum download speeds to about 53 Kbps. Actual
speeds depend on many factors and are often less than the maximum possible.
11
Public network download speeds are limited to 53 Kbps. Upload speeds are limited to 48 Kbps for V.92
modems. Actual speeds depend on many factors and are often less than the maximum possible. V.92
functions and speeds require a compatible phone line and server equipment, and download of the V.92
support device driver when available. Check with your telephone and Internet service providers for
availability.
12
Certain Microsoft software products included with this computer may use technological measures
for copy protection. IN SUCH EVENT, YOU WILL NOT BE ABLE TO USE THE PRODUCT IF YOU
DO NOT FULLY COMPLY WITH THE PRODUCT ACTIVATION PROCEDURES. Product activation
procedures and Microsoft's privacy policy will be detailed during initial launch of the product, or upon
certain reinstallations of the software products or reconfigurations of the computer, and may be completed
by Internet or telephone (toll charges may apply).

Product number
Mobile products
US English Machines

Description

(Windows Vista Business)


Order
Machine
number
type
model

ThinkPad T500
20555TU
(15.4-in WXGA LED backlight,
Intel GM45 Express chip set,
ATI Mobility Radeon HD 3650 with 256 MB,
Integrated Camera, Bluetooth Wireless,
Integrated Fingerprint Reader,
Intel Core 2 Duo processor T9400,
160 GB / 7200 rpm , DVD Recordable,
ExpressCard + PC Card slot, 2 GB,
Intel Wireless WiFi Link 5300 AGN (3 x 3),
9-cell battery, Windows Vista Business)

2055

5TU

ThinkPad T500
20555UU
(15.4-in WXGA LED backlight,
Intel GM45 Express chip set,
ATI Mobility Radeon HD 3650 with 256 MB,
Integrated Camera, Bluetooth Wireless,
Integrated Fingerprint Reader,
Intel Core 2 Duo processor T9400,
64 GB Solid State Drive, DVD Recordable,
ExpressCard + PC Card slot, 2 GB,
Intel Wireless WiFi Link 5300 AGN (3 x 3),
9-cell battery, Windows Vista Business)

2055

5UU

ThinkPad T500
20894XU
(15.4-in WXGA LED backlight,
Intel GM45 Express chip set,
Mobile Intel GMA 4500MHD,
Integrated Camera, Bluetooth Wireless,
Integrated Fingerprint Reader,
Intel Core 2 Duo processor T9400,
160 GB / 5400 rpm, DVD Recordable,
ExpressCard + PC Card slot, 2 GB,
Intel Wireless WiFi Link 5100 AGN (1 x 2),
6-cell battery, Windows Vista Business)

2089

4XU

ThinkPad W500
(15.4-in WSXGA+ TFT ,
Intel GM45 Express chip set,
ATI Mobility FireGL V5700 with 512 MB,
Bluetooth Wireless,
Integrated Fingerprint Reader,

4061

2ZU

Lenovo United States Hardware Announcement


108-667

40612ZU

Lenovo is a registered trademark of Lenovo Corporation

Intel Core 2 Duo processor T9400,


160 GB / 7200 rpm , DVD Recordable,
ExpressCard + PC Card slot,
4 GB (2 GB x 2),
Intel Wireless WiFi Link 5100 AGN (1 x 2),
9-cell battery, Windows Vista Business)

Description

Order
number

Machine
type
model

ThinkPad T500
205563U
2055
63U
(15.4 WSXGA+ TFT,
Intel GM45 Express chip set,
ATI Mobility Radeon HD 3650 with 256 MB,
Bluetooth Wireless,
Integrated Fingerprint Reader,
Intel Core 2 Duo processor T9400,
160 GB / 7200 rpm , DVD Recordable,
ExpressCard + PC Card slot, 2 GB,
Intel Wireless WiFi Link 5100 AGN (1 x 2),
9-cell battery,
Genuine Windows Vista Business with Windows XP Professional
downgrade)
ThinkPad T500
208958U
2089
58U
(15.4 WXGA TFT,
Intel GM45 Express chip set,
Mobile Intel GMA 4500MHD,
Bluetooth Wireless,
Integrated Fingerprint Reader,
Intel Core 2 Duo processor T9400,
160 GB / 5400 rpm, DVD Recordable,
ExpressCard + PC Card slot, 2 GB,
Intel Wireless WiFi Link 5100 AGN (1 x 2),
6-cell battery,
Genuine Windows Vista Business with Windows XP Professional
downgrade)
ThinkPad T500
208959U
2089
59U
(15.4 WXGA TFT,
Intel GM45 Express chip set,
Mobile Intel GMA 4500MHD,
Bluetooth Wireless,
Integrated Fingerprint Reader,
Intel Core 2 Duo processor P8400,
80 GB / 5400 rpm, CD-RW/DVD-ROM Combo,
ExpressCard + PC Card slot, 1 GB,
Intel Wireless WiFi Link 5100 AGN (1 x 2),
6-cell battery,
Genuine Windows Vista Business with Windows XP Professional
downgrade)
ThinkPad W500
406138U
4061
38U
(15.4 WUXGA , Intel GM45 Express chip set,
ATI Mobility FireGL V5700 with 512 MB,
Integrated Camera, Bluetooth Wireless,
Integrated Fingerprint Reader,
Intel Core 2 Duo processor T9600,
160 GB / 7200 rpm , DVD Recordable,
ExpressCard + PC Card slot,
4 GB (2 GB x 2),
Intel Wireless WiFi Link 5300 AGN (3 x 3),
9-cell battery,
Genuine Windows Vista Business with Windows XP Professional
downgrade)
ThinkPad W500
(15.4-in WUXGA TFT,
Mobile Intel GM45 Express chip set,
ATI Mobility FireGL V5700 with 512 MB,
Bluetooth Wireless,
Integrated Fingerprint Reader,
Intel Core 2 Duo processor T9400,

Lenovo United States Hardware Announcement


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40613FU

4061

3FU

Lenovo is a registered trademark of Lenovo Corporation

160 GB / 7200 rpm, DVD Recordable,


ExpressCard + PC Card slot, 2 GB,
Intel Wireless WiFi Link 5300 AGN (3 x 3),
Intel Turbo Memory 2 GB,
Windows Vista Business, 6-cell battery)

Description

(Windows Vista Business 64-bit)


Order
Machine
number
type
model

ThinkPad W500
406132U
(15.4 WUXGA , Intel GM45 Express chip set,
ATI Mobility FireGL V5700 with 512 MB,
Integrated Camera, Bluetooth Wireless,
Integrated Fingerprint Reader,
Intel Core 2 Duo processor T9600,
160 GB / 7200 rpm , DVD Recordable,
ExpressCard + PC Card slot,
4 GB (2 GB x 2), Intel Turbo Memory 2 GB,
Intel Wireless WiFi Link 5300 AGN (3 x 3),
9-cell battery,
Windows Vista Business 64-bit)

4061

32U

Optional features
For the latest information on options, including compatibility, available for the ThinkPad T500 and
W500 series models and other ThinkPad notebooks, visit one of the following Web sites
http://shop.lenovo.com/us/accessories
http://lenovo.com/accessoriesguide

Technical information
Specified operating environment
Physical specifications
For systems with a 391.1-mm (15.4-in) TFT display:
Width: 357.5-mm (14.1-in)
Depth: 255 mm (10.0 in)
Height: 29.7 to 33.5 mm (1.2 to 1.3 in)
Note: Actual specifications and weights may vary based on features, vendor components, or
manufacturing processes. All dimensions are approximate.
Operating environment
ThinkPad computers are designed, built, and tested for high quality and reliability. When used
properly in standard business environments, a ThinkPad system should be a reliable computing
asset for many years. Harsh environments and abuse can damage ThinkPad systems because
they are not intended to withstand extreme temperatures, dust, shock, or other severe physical
environments. ThinkPad systems should not be used in unsuitable environments. For example,
a ThinkPad system should not be used in nonstationary environments, such as in-vehicle
installations, without additional casing or shock dissipation.
Agency approvals
System unit approvals:
FCC Part 15 Class-B (Doc) (USA)
VCCI Class 2 (Japan)
UL-60950 (USA)

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10

C-UL (Canada)
CCC (China)
BSMI (Taiwan)
AS/NZS CISPR22:2002 (Australia and New Zealand)
AS/NZS 60950 (Australia and New Zealand)
MPR-II/MPR-III (Sweden)
CE Mark (EMEA)
CB Report (EMEA)
NOM (Mexico)
MIC (Korea)
SASO (Saudi Arabia)
CER (Eastern Europe)
GOST (Russia)
Software requirements
The preinstalled Microsoft Windows Vista operating systems support the new ThinkPad T500
and W500 series computers.
Operating systems other than those preinstalled on the systems may not provide full-feature
functionality. To view considerations or Service Hints and Tips by operating system, visit
http://www.lenovo.com/think/support
Vendor software compatibility
Lenovo tests a large number of commonly used and available applications for compatibility with
its ThinkPad systems using supporting operating systems and configurations. In general, you
can expect that most vendor applications designed to run on supported operating systems and
Intel-compatible system architectures should be compatible with a ThinkPad system. Some
configurations, however, may not be compatible.
Lenovo does not warrant or support vendor software products, nor guarantee compatibility
of those products with Lenovo systems. Refer to the applicable warranty and license terms
provided by the respective vendors.
Limitations
ThinkPad T500 and W500 series models featuring a Windows Vista 32- or 64-bit operating
system and XP Professional can support up to 3 to 4 GB of addressable memory respectively.
For a list of tips about running various versions of operating systems, visit
http://www.lenovo.com/think/support
Planning information
Cable orders
All required cables are included in the shipment group.
Installability
ThinkPad notebook systems require approximately 20 minutes for installation, which includes
unpacking, setting up, and powering on the system. Additional time is required to install optional
memory and other features.
Security, auditability, and control
Passwords

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11

These password protection mechanisms are available:


Power-on passwords to help protect the system from unauthorized use
Supervisor password for use by a system administrator
HDD and SSD passwords to help protect data on the removable hard drives
In addition, an optional locking device in the Lenovo security slot provides physical security.
The customer is responsible for evaluation, selection, and implementation of security features,
administrative procedures, and appropriate controls in application systems and communications
facilities.

Terms and conditions


IBM Global Financing
Yes
To obtain copies of the Lenovo Limited Warranty, contact your reseller or Lenovo.
In the United States, call 800-426-7378 or write to:
Warranty Information
500 Park Offices Drive
RTP, NC 27709
Attn: Dept ZPYA/B500.
Warranty period
System hardware: Three years on parts and labor (machine types 2055, 2089, and 4061)
System battery: One year
Optional Lenovo features initially installed in a Lenovo system carry the same warranty period as
the system. If installed after the initial system installation, they carry the balance of the system
warranty or the optional feature warranty, whichever is greater.
Warranty service
If required, your service provider provides repair or exchange service depending on the type
of warranty service specified for the machine. A service technician will attempt to resolve
your problem over the telephone. You must follow the problem determination and resolution
procedures. Scheduling of service will depend upon the time of your call and is subject to parts
availability. Service levels are response time objectives and are not guaranteed. The specified
level of warranty service may not be available in all worldwide locations. Additional charges may
apply outside your service provider's normal service area. Contact your local service provider
representative or your reseller for country- and location-specific information.
Customer replaceable unit (CRU) service
Under CRU service, your service provider will ship CRUs to you for installation by you. CRU
information and replacement instructions are shipped with your product and are available from
Lenovo at any time upon request. CRUs that are easily installed by you are called self-service
CRUs, while optional-service CRUs may require some technical skill and tools. Installation of
self-service CRUs is your responsibility. You may request that a service provider install optionalservice CRUs under one of the other types of warranty service designated for your product. An
optional service offering may be available from Lenovo to have Lenovo install self-service CRUs
for you. You can find a list of CRUs and their designation in the publication that is shipped with
your product or at
http://www.lenovo.com/CRUs
The requirement to return a defective CRU, if any, will be specified in the materials shipped
with a replacement CRU. When return is required, return instructions, a prepaid return shipping
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12

label, and a container will be included with the replacement CRU. You may be charged for the
replacement CRU if your service provider does not receive the defective CRU within 30 days of
your receipt of the replacement.
Courier or depot service
Under courier or depot service, your product will be repaired or exchanged at a designated
service center, with shipping arranged by your service provider You are responsible for
disconnecting the product. A shipping container will be provided to you for you to return your
product to a designated service center. A courier will pick up your product and deliver it to the
designated service center. Following its repair or exchange, the service center will arrange the
return delivery of the product to you.

This type of service is called EasyServ in the U.S. and Canada.


Call 800-426-7378 to assist with problem isolation for hardware to determine if warranty service
is required. Telephone support may be subject to additional charges, even during the limited
warranty period. If a hardware problem is identified, the Customer Support Center will either
initiate the shipment of a CRU or arrange for a courier to pick up the system for overnight
delivery (where available) to the repair location. Most repairs should be made within 48 hours
after the system is received at the repair location (actual repair time may vary). Keep the original
shipping carton for shipping to the repair location. If the original shipping carton is not available,
the courier will deliver a shipping carton and return to pick up the system for delivery to the repair
location.
International Warranty Service (IWS)
IWS is available during the warranty period to customers who travel or relocate to countries
where their computer is sold and serviced by a Service Provider authorized to perform warranty
service. Eligible Lenovo computers are identified by their four-digit machine type.
You can obtain IWS through the method of service, such as CRU, depot, carry-in, or on-site,
provided in the servicing country. Service methods and procedures vary by country, and some
service or parts may not be available in all countries. Service centers in certain countries may
not be able to service all models of a particular machine type. In addition, some countries may
have fees and restrictions that apply at the time of service.
Note: Due to the earth's magnetic field, cathode ray tube (CRT) monitors are manufactured
to work in northern, southern and equatorial regions of the earth and may not produce a
satisfactory image when moved between them. Any required adjustment (if possible) is not
covered under IWS and may be subject to a chargeable action. The magnetic field does not
affect flat panel LCD monitors and ThinkPad LCD displays.
Licensing
Programs included with this product are licensed under the terms and conditions of the License
Agreements that are shipped with the system.
ThinkPlus Services
Warranty and Maintenance Options
The announced products may be eligible for ThinkPlus and LenovoCare Maintenance
Services, convenient prepackaged offerings for warranty service upgrades and maintenance
services.
Installation Services
The announced products may be eligible for ThinkPlus Installation Services, convenient
prepackaged offerings for installation services.
Refer to the Pricing section for information on the availability of ThinkPlus Services.

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Field-installable features
Yes
Model conversions
No
Machine installation
Customer setup. Customers are responsible for installation according to the instructions Lenovo
provides with the machine.
Graduated program license charges apply
No
Licensed internal code and licensed machine code
This product does not contain Licensed Internal Code or Licensed Machine Code.

Pricing
Machine type/model
20555TU
20552DU
20552VU
20555UU
20894XU
40612ZU
205563U
208958U
208959U
406138U
40613FU
406132U

List price
$2,072
$2,067
$2,118
$2,657
$1,802
$2,267
$2,047
$1,722
$1,387
$2,842
$2,317
$2,842

ThinkPlus Services for Warranty and Maintenance


Description

ThinkPlus
part number

2-year LOR 9 x 5 NBD

41C9175

3-year LOR 9 x 5 NBD

41C9176

4-year LOR 9 x 5 NBD

41C9177

5-year LOR 9 x 5 NBD

41C9179

4-year P&L P/U Depot

41C9178

5-year P&L P/U Depot

41C9180

LOR = Lenovo on-site repair


NBD = Next business day

Accidental damage protection


3-Year Depot with ThinkPad Protection

41C9340

3-Year Onsite with ThinkPad Protection

41C9342

4-Year Depot with ThinkPad Protection

41C9341

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4-Year Onsite with ThinkPad Protection

41C9343

Hard disk retention

3-Year Depot + HDD

43R2158

3-Year Depot + HDD+ TPP

43R8835

3-Year Onsite + HDD

43R8832

3-Year Onsite + HDD + TPP

43R8836

4-Year Onsite + HDD + TPP

43R8837

ThinkPlus MA for Post Warranty/Warranty Service Upgrade Service


1-year LOR 9 x 5 NBD

41C9279

1-year P&L P/U Depot

41C9278

2-year LOR 9 X 5 NBD

41C9281

2-year P&L P/U Depot

41C9280

Lenovo Services is the preferred, authorized warranty service, warranty service upgrade, and
post-warranty service provider for Lenovo products (excluding mainland China).
For ServiceElect (ESA) maintenance service charges, contact IBM Global Services at
888-426-4343.
IBM Global Financing
IBM Global Financing offers competitive financing to credit-qualified customers to assist them
in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware,
software, and services, from both IBM and other manufacturers or vendors. Offerings (for all
customer segments: small, medium, and large enterprise), rates, terms, and availability can vary
by country. Contact your local IBM Global Financing organization or visit
http://www.ibm.com/financing
IBM Global Financing offerings are provided through IBM Credit LLC in the United States,
and other IBM subsidiaries and divisions worldwide to qualified commercial and government
customers. Rates are based on a customer's credit rating, financing terms, offering type,
equipment type, and options, and may vary by country. Other restrictions may apply. Rates and
offerings are subject to change, extension, or withdrawal without notice.
Financing solutions from IBM Global Financing can help you stretch your budget and affordably
acquire the new product. But beyond the initial acquisition, our end-to-end approach to IT
management can also help keep your technologies current, reduce costs, minimize risk, and
preserve your ability to make flexible equipment decisions throughout the entire technology life
cycle.
Trademarks
Active Protection System, Ultrabay and Access Connections are trademarks of Lenovo
Corporation in the United States, other countries, or both.
ThinkPad, Lenovo, ThinkVantage, UltraNav, TrackPoint, ThinkLight, Rescue and Recovery and
ThinkPlus are registered trademarks of Lenovo Corporation in the United States, other countries,
or both.
Intel, Centrino and Celeron are registered trademarks of Intel Corporation or its subsidiaries in
the United States and other countries.

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Windows and Microsoft are registered trademarks of Microsoft Corporation in the United States,
other countries, or both.
Adobe is a registered trademark of Adobe Systems Incorporated in the United States, and/or
other countries.
IBM is a registered trademark of IBM Corporation in the United States, other countries, or both.
Other company, product, and service names may be trademarks or service marks of others.
Terms of use
Information may be changed or updated without notice. Lenovo may also make improvements
and/or changes in the products and/or the programs described in this information at any time
without notice. Lenovo assumes no responsibility regarding the accuracy of the information that
is provided by Lenovo and use of such information is at the recipient's own risk. Information
Lenovo publishes on the World Wide Web may contain references or cross references to Lenovo
products, programs and services that are not announced or available in your country. Such
references do not imply that Lenovo intends to announce such products, programs or services in
your country. Consult your local Lenovo business contact for information regarding the products,
programs and services which may be available to you. Lenovo's obligations with respect to its
products and services are governed solely by the agreements under which they are provided.
Additional terms of use are located at:
http://www.lenovo.com/legal/us/en/

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