Professional Documents
Culture Documents
Communication
Introduction:
In order to emphasis the relevance and importance of our topic for
this book, we will first highlight a few jewels from Quran and
Sunnah.
Allah commands us in Quran about conveying the noble message of
Islam in a beautiful manner:
"Invite to the Way of your Lord (i.e. Islam) with wisdom and
fair preaching, and argue with them in a way that is better.
Truly, your Lord knows best who has gone astray from His
Path, and He is the Best Aware of those who are guided."
(Quran, an-Nahl: 125)
The Prophet (p.b.u.h.) has said:
"Convey from me, even one verse." (Bukhari).
Conveying the message therefore does not require a high level of
scholarship, it is in fact a responsibility of each and every Muslim,
according to his or her ability.
Calling people to Allah also means completing our own worship, the
reason for which we are created. It is one of the noblest acts that
"And who is better in speech than he who (says: 'My Lord is
Allah (believes in His Oneness),' and then stands straight (acts
upon His Order), and) invites (men) to Allah (Islamic
Monotheism), and does righteous deeds, and says: 'I am one of
the Muslims.'" (Quran, Fussilat: 33)
So, conveying the message of Islam, and doing so with good
instruction, and arguing in a way that is best, is an obligation upon all
Essential Communication Skills for All Muslims
Communication Skills
Effective
Communication
Language
Skills
Subject
Knowledge
We hope our readers would find this book useful and pray for our
guidance and guidance of all humanity.
May Allah keep us steadfast on the straight path - the path followed
by those who He loved and not those who disobeyed.
Notes:
1. In most cases, we make use of the word Allah instead of God. Allah
(S.W.T.) is an Arabic term, which connotes the One and Only True
God. Allah is not only the God of the Muslims. Allah is the Rabb of
the Worlds (39:75 and 15:21). He is the universal God of all mankind.
Most Muslims prefer to use the term Allah instead of God. The term
Allah has no plural word unlike the term God. It signifies absolute
2. We retain the original Arabic word Rabb instead of the word
Oneness of God.
Lord to mean the Only God, Cherisher and Sustainer, because
the word Lord has human connotations. Christians not only use
the term Lord to refer to Jesus Christ but also to other human
beings. We will therefore try to avoid to the best of our abilities to
keep Creator separate from Creations.
It was narrated
that
Hudhaifah
R.A.said:
Australian Islamic
Library
www.australianislamiclibrary.org
"I heard the Messenger of Allah say: 'Do
not acquire knowledge in order to show
off before the scholars, or to argue with
the foolish, or to attract people's
attention, for whoever does that will be
in Hell.'"
Sahih Al Bukhari
10
11
12
13
14
15
Book Organization:
Considering the needs of our readers, this book is divided in
following sections:
Resource
Preparation
Audience
Profiling
Speaker
Competencies
and Charectar
Public
Speaking
Basics (Islamic
Perspective)
Effective
Delivery
Effective
Public
Speaking
Handling
Difficult
Situations
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17
From the Islamic viewpoint, effective public speaking is the art and
process of conveying the message of Islam (to others) with certain
knowledge, wisdom and beautiful preaching for the pleasure of Allah
(S.W.T.) subhanahu wa taala (the Exalted).
Obey Allah and obey the Messenger and beware (of evil): if
you do turn back, know you that it is Our Messengers duty to
convey (the Message) in the clearest manner. (Quran 5:92)
18
19
Note that public speaking which does not meet the above criteria is
not considered effective from the Islamic point of view. In order to
make it effective, we should strive to train ourselves up to this given
criteria. No matter how eloquent a speaker is, no matter how
interesting his speech is and no matter how much applause is shown
towards it, the speech is considered useless and may fall under the
category of Lahv (inappropriate, if it can cause any negligence
among the receivers of communication). If the speaker learns
excellence of speech just to gain fame and popularity instead of
Allahs pleasure and if he or she speaks nothing but forged speech
instead of the Quran and the authentic Ahadith, the speaker gains
nothing for the life Hereafter.
In line with the above verse, our Messenger (s.a.w.s.) made it very
clear that learning the art of speaking just to get the attention and
praise of the public is a sin. The same holds true in talking forged
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21
O you who believe! Why say you that which you do not?
Grievously hateful is it in the sight of Allah that you say that
which you do not. (Quran 61: 2-3)
In our Prophet S.A.W.Ss life, there are best examples for all aspects of
our lives including public speaking and calling people to Islam.
Following the blessed guidance from our Prophet (s.a.w.s.), we can
please Allah (S.W.T.) and earn His ultimate reward.
Say: If you do love Allah follow me: Allah will love you and
forgive you your sins for Allah is Oft-Forgiving Most
Merciful." (Quran 3:31)
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23
24
Speakers
Competencies and
Character
25
26
27
28
29
30
31
32
33
34
35
36
a mistake can actually work for you, because it allows you to connect
with your audience.
If you do a mistake or if something gets slipped out of your tongue
that is incorrect, never try to defend. Say only what is the truth as it is
not a trait of a muslim to speak falsehood and tell lies.
Following are a few verses and ahadith emphasizing our
responsibility to speak only the truth:
And he who brings the Truth and he who confirms (and
supports) itsuch are the men who do right. They shall have
all that they wish for, with their Rabb. Such is the reward of
those who do good: so that Allah will remit from them (even)
the worst in their deeds and give them their reward according
to the best of what they have done. (Quran 39:33-35)
That Allah may reward the people of Truth for their Truth,
and punish the Hypocrites if He wills, or turn to them in
Mercy; for Allah is Most Forgiving, Most Merciful. (Quran
33:24)
37
O you who believe! Keep your duty to Allah and fear Him,
and speak (always) the Truth, He will direct you to do
righteous good deeds and will forgive you your sins. And
whosoever obeys Allah and His Messenger, he has indeed
achieved a great success. (Quran 33:70-71)
38
Abdur Rahman ibn Abi Qurad (r.a.) narrated that the Prophet
(s.a.w.s.) performed ablution one day and his Companions
began to wipe themselves with the water he had used. The
Prophet (s.a.w.s.) asked them what induced them to do that.
And when they replied that it was love for Allah and His
Messenger, he r said, If anyone is pleased to love Allah and
His Messenger, or rather to have Allah and His Messenger love
him, he should speak the truth when he tells anything; fulfill
his trust when he is put in a position of trust; and be a good
neighbor. (Tirmidhi 4990 and Bayhaqi)
39
40
41
42
(Tirmidhi 1232, Ahmad, Bayhaqi transmitted it in Shuab alIman. Tirmidhi transmitted something similar from Ali. In his
version the words are: He who is sweet in talk.)
43
The strong is not the one who over comes the people by his
strength. But the strong is the one who controls him while in
anger."
We know plenty of examples from Prophets seerah when he received
a lot of torture and attitude while conveying the noble message of
Islam. People threw stones at him in Taif, they put rubbish on him, a
beduine tied his cloth on his neck, they boycotted him to Saib e Abi
Talib and did not leave any harm that they could give to Muslims.
Did this all disarray the Prophet? Did he stopped conveying his
message? Did he alter his message? Did he ask God to finish these
people up? He could have easily done so and Allah would have
accepted his prayer. But he rather forgave. Not only forgave, but also
prayed for them. This was the mercy of our beloved messenger
S.A.W.S. Our problems are not bigger than his and our enemies are
not more ignorant then his. If he could forgive them, pray for them
and continue spreading the noble message of Islam, we can all do this
too being his lovers and followers of his blessed foot-pints.
In addition to personality traits mentioned above, another important
feature of an effective public speakers personality is dressing and
outlook. If a speaker is tidy and has an appealing personality, his
words would become heavy in weight. Following are a few pearls
from Quran and Sunnah of our beloved messenger Muhammad
S.A.W.S.:
O children of Adam! Wear your beautiful apparel at every
time and place of prayer: eat and drink: but waste not by
excess, for Allah loves not the wasters. (Quran 7:31)
44
45
And (ask) of the Sinners: What led you into Hell-Fire? They
will say: We were not of those who prayed, nor were we of
those who fed the indigent; but we used to talk vanities with
vain talkers; And we used to deny the Day of Judgment until
there came to us (the Hour) that is certain." (Quran 74:41-47)
Ab Umamah (r.a.) narrated that Allahs Messenger (s.a.w.s.)
said, No one who has once found the right way, ever goes
astray except through dispute. Then Allahs Messenger
(s.a.w.s.) recited this verse, They set it forth to you only by
way of disputation. Nay! But, they are contentious people
(43:58). (Tirmidhi 180 and Ibn Majah)
Mughirah bin Shubah (r.a.) narrated that the Prophet (s.a.w.s.)
said, ...Allah has hated for you (1) vain, useless talk, or that
you talk too much about others, (2) to ask too many questions,
(which are not with the right intention) and (3) to waste the
wealth (by extravagance). (Bukhari 3/591)
Abdullah bin Umar (r.a.) narrated, I went to Allahs
Messenger (s.a.w.s.) in the morning and he heard the voice of
two persons who had an argument with each other about a
verse. Allahs Messenger (s.a.w.s.) came to us (and) the (signs
of) anger could be seen on his face. He said, Verily, the
(people) before you were ruined because of their disputation in
the Book. (Muslim 6443)
46
47
48
49
...Allah (s.w.t.) ntends every facility for you; He does not want
to put you to difficulties... (Quran 2:185)
Anas bin Malik (r.a.) narrated that the Prophet (s.a.w.s.) said,
Make things easy for the people, and do not make it difficult
for them, and make them calm (with glad tidings) and do not
repulse (them). (Bukhari 8/146)
50
...Say: Produce the Torah and recite it, if you are truthful. If
any, after this invent a lie and attribute it to Allah, they are
indeed unjust wrong-doers. (Quran 3:93-94)
See you not how Allah sets forth a parable? A goodly Word
like a goodly tree, whose root is firmly fixed, and its branches
Essential Communication Skills for All Muslims
51
(reach) to the sky. It brings forth its fruit at all times, by the
leave of its Rabb and Allah sets forth parables for men, in order
that they may receive admonition. And the parable of an evil
Word is that of an evil tree. It is torn up by the root from the
surface of the earth. It has no stability. Allah will establish in
strength those who believe, with the Word that stands firm, in
this world and in the Hereafter; but Allah will leave to stray
those who do wrong. Allah does what He wills. (Quran 14:2427)
52
Ikrimah bin Abi Jahl (r.a.) narrated that Abdullah bin Abbast
said, Preach to the people once a week, and if you wont, then
preach them twice; but if you want to preach more, then let it
be three times (a week only) and do not make the people fed-up
with this Quran. If you come to some people who are engaged
in a talk, dont start interrupting their talk by preaching, lest
you should cause them to be bored. You should rather keep
quiet, and if they ask you, then preach to them at the time
when they are eager to hear what you say. And avoid the use of
rhymed prose in invocation for I noticed that Allahs
Messenger (s.a.w.s.) and his Companions (r.a.) always avoided
it. (Bukhari 8/349)
Abdullah bin Umar (r.a.) narrated that two men came from the
East and addressed the people who wondered at their eloquent
speeches. On that Allahs Messenger (s.a.w.s.) said, Some
eloquent speech is as effective as magic. (Bukhari 7/622)
53
Amr bin al-As (r.a.) narrated that one day when a man got up
and spoke at length he (Amr bin al-As) said, If he had been
moderate in what he said: It would have been better for him. I
heard the Messenger of Allah said: I think (or, I have been
commanded) that I should be brief in what I say, for brevity is
better. (Ab Dawd 4990)
Anas bin Malik (r.a.) narrated that the Prophet (s.a.w.s.) said,
What is wrong with those people who look towards the sky
during the prayer? His talk grew stern while delivering this
speech and he said, They should stop (looking towards the
sky during the prayer); otherwise their eye-sight would be
taken away. (Bukhari 1/717)
54
55
And be moderate in your pace, and lower your voice; for the
harshest of sounds without doubt is the braying of the ass.
(Quran 31:19)
Obey Allah and obey the Messenger and beware (of evil): if
you do turn back, know you that it is Our Messengers duty to
convey (the Message) in the clearest manner. (Quran 5:92)
(We sent the Messengers) with Clear Signs and Scriptures and
We have also sent down unto you (O, Muhammad) the
Message; that you may explain clearly to men what is sent for
them, and that they may give thought. (Quran 16:44)
56
57
22.
Make appropriate
understanding:
gestures
to
facilitate
better
58
59
Anas bin Malik (r.a.) narrated that the Prophet (s.a.w.s.) drew
a few lines and said, This is (mans) hope, and this is the
instant of his death, and while he is in this state (of hope), the
nearer line (death) comes to Him. (Bukhari 8/427)
Let not their speech grieve you: for all power and honor
belong to Allah: He Who hears and knows (all things).
(Quran 10:65)
60
And argue not with the People of the Book (the Jews and the
Christians), except in the best way, unless it be with those of
them who do wrong. But say (to them), We believe in the
Revelation which has been sent down to us and in that which
has been sent down to you; our God and your God is One; and
to Him we submit (in Islam). (Quran 29:46)
61
62
26. Ask if they understood properly the Islamic lecture that was
conveyed to them. Also be ready to entertain questions:
Anas bin Malik (r.a.), narrated that once the people started
asking Allahs Messenger (s.a.w.s.) questions, and they asked
so many questions that he became angry and ascended the
pulpit and said, I will answer whatever questions you may
ask me today... (Bukhari 8/373)
63
Allah does not like the utterance of evil words in public except
by one who has been wronged. Allah is He Who hears and
knows all things. (Quran 4:148)
64
65
Who can be better in religion than one who submits his whole
self to Allah...? (Quran 4:125)
66
29. Advise them to pray to the One and Only True God for
guidance. If they ignore your invitation, then advise them to
pray to the One and Only True God -- to supplicate to Him to
guide them to the Truth. Verily, He is the One Who guides
those whom He wills to Islam:
67
68
guidance I will guide you. All of you are poor except him
whom I have enriched, but if you ask of Me, I will give you
provision. All of you are sinners except him whom I have
preserved (from sin), but if any of you knows that I have power
to pardon and asks my pardon, I will pardon him, and I do not
care.... My giving is speech and my punishment is speech. My
command to a thing when I want it is just to say to it Be and it
comes into being. (Tirmidhi 2344, Ahmad and Ibn Majah)
69
Concluding Remarks
70
There is the type of man whose speech about this worlds life
may dazzle you and he calls Allah to witness about what is in
his heart; yet is he the most contentious of enemies. When he
turns his back his aim everywhere is to spread mischief
through the earth and destroy crops and cattle. But Allah loves
not mischief. When it is said to him Fear Allah he is led by
arrogance to (more) crime. Enough for him is Hell; an evil bed
indeed (to lie on)! (Quran 2: 204-206)
71
72
Allah (s.w.t.) is the One who gives knowledge (12:22, 17:107, 18:65
and 58:11), wisdom (2: 269 and 38:20) and eloquent speech (41:21 and
55:4) to whom He pleases. We should pray to Him for knowledge,
wisdom and eloquent speech so we can effectively convey Islam to
others. The Prophet (s.a.w.s.) stresses the effect of eloquent speech in
influencing people when he compares it to magic:
Abdullah Ibn Umar (r.a.) narrated that two men came from the East
and addressed the people who wondered at their eloquent speeches.
On that Allahs Messenger (s.a.w.s.) said, Some eloquent speech is as
effective as magic. (Bukhari 7/662)
Truly, Allah will admit those who believe and work righteous deeds,
to Gardens beneath which rivers flow. They shall be adorned therein
with bracelets of gold and pearls; and their garments there will be of
silk. For they have been guided (in this life) to the purest of speeches;
they have been guided to the Path of Him Who is Worthy of (all)
Praise. (Quran 22:23-24)
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74
Umm Salamah narrated that the Prophet (s.a.w.s.) used to say after
the dawn prayer, Allahuma iniy nas-aluka ilman nafian, amalan
mutakabalan wa rizkan tayyiban. (O Allah, I ask You for beneficial
knowledge, acceptable action, and good provision.) (Tirmidhi 2487,
Ahmad and Ibn Majah)
We need to see to it that Allah the Most Gracious, the Most Merciful
will accept our invocations for effective public speaking. When Allah
blesses us by His Grace with a developed personality, gifted with
knowledge, wisdom and eloquence of speech we can easily convey
Islam to the non-Muslims, who will, Insha Allah, accept our
invitation.
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Abdullah Bin Sarjis (r.a.) narrated that the Prophet (s.a.w.s.) said, A
good manner of conduct, deliberation and moderation are a twentyfourth part of prophecy. (Tirmidhi 5059)
Al Wazi bin Zari (r.a.) narrated that The Prophet (s.a.w.s.) said to
him (al-Mundhir al-Ashajj): You have two characteristics which
Allah likes: gentleness and deliberation. He asked, Have I acquired
them or has Allah created (them in) my nature? He replied, No, Allah
has created (them) in your nature. He then said: Praise be to Allah
Who has created in my nature two characteristics which Allah and
His Messenger like. (Abu Dawud 5206)
As speakers, we need more time to plan out what to say and how to
deliver our speech/lecture. We must see to it that we organize our
speech in scholarly manner by quoting relevant sources especially
from the Quran and the Sunnah. We have to let the words of Allah
(s.w.t) and His Messenger (s.a.w.s.) strike the hearts and minds of the
audience. We must organize our speech in such a way that the
audience will find it interesting as it gives guidance, glad
tidings/inspirations and/or admonitions to them. This is in
accordance with the Sunnah of the Prophet (s.a.w.s.):
... and We sent you (O Muhammad) but to give Glad Tidings (to the
Believers) and to warn (sinners). (Quran 17:105)
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... Yet you (O Muhammad) were sent as a Mercy from your Rabb to
give warning to a people to whom no Warner had come before you in
order that they may receive admonition. (Quran 28:46)
After the organization, see to it that you will have a good mastery of
the subject matter. Read, study or remember what to say so that you
will speak with confidence before the audience. Indeed, it is
imperative for us to plan but we have to acknowledge that Allah is
the best of planners (3:54 and 8:30). Thus, we have to pray for His
help to bless our plan because when He has decreed a plan He but
only say Be and it is! (3:47) and that, He does command according
to His Will and plan (Quran 5:1).
Abdullah ibn Abbas (r.a.) narrated that when the Haruriyyah made a
revolt, I came to Ali (r.a.). He (r.a.) said: Go to these people. I then
put on the best suit of the Yemen. Abu Zumayl (a transmitter) said:
Ibn Abbas was handsome and of imposing countenance. Ibn Abbas
(r.a.) said: I then came to them and they said: Welcome to you, Ibn
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Abbas! What is this suit of clothes? I said: Why are you objecting to
me? I saw over the Messenger of Allah the best suit of clothes. (Abu
Dawud, 4026)
Abdullah ibn Amr ibn al-As (r.a.) narrated that Allahs Messenger
(s.a.w.s.) said, Eat, drink, give sadaqah and wear clothes so long as
neither prodigality nor pride is mixed up with it. (Tirmidhi 4381,
Ahmad, Nasai and Ibn Majah)
5. Start your speech with the mention of Allahs Name and Glory.
78
Or you may start your talk with the following brief praise and
invocation for peace to the Prophet (s.a.w.s.):
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upon our Prophet, Muhammad, and upon his family and his
Companions, and whoever follows his Sunnah, till the Day of
Judgement.
Abu Hurairah (r.a.) narrated that the Prophet (s.a.w.s.) said: People
who get up from an assembly in which they did not remember Allah
will be just as if they had got up from an asss corpse, and it will be a
cause of grief to them. (Abu Dawud 4837)
80
You are the best of peoples, evolved for mankind. You enjoin what
is right, forbid what is wrong, and believe in Allah... (Quran 3:110)
Who is better in speech than one who calls (men) to Allah, works
righteousness, and says, I am of those who bow in Islam (i.e.
Muslims)? (Quran 41:33)
Tariq (r.a.) narrated that the Prophet (s.a.w.s.) said, The best talk is
Allahs Book (Quran), and the best guidance is the guidance of
Muhammad. (Bukhari 8/120)
81
way; and that of a man whom Allah has given religious wisdom (i.e.,
Quran and Sunnah) and he gives his verdicts according to it and
teaches it. (to others i.e., religious knowledge of Quran and the
Sunnah). (Bukhari 1/73, 9/419 and 9/255)
Abdullah ibn Amir ibn Al-As (r.a.) narrated that the Prophet
(s.a.w.s.) said, Knowledge has three categories; anything else is
extra; a precise Verse, or an established Sunnah (practice), or a firm
obligatory duty. (Abu Dawud 2879)
And he who brings the Truth and he who confirms (and supports)
itsuch are the men who do right. They shall have all that they wish
for, with their Rabb. Such is the reward of those who do good: so that
Allah will remit from them (even) the worst in their deeds and give
them their reward according to the best of what they have done.
(Quran 39:33-35)
82
That Allah may reward the people of Truth for their Truth, and
punish the Hypocrites if He wills, or turn to them in Mercy; for Allah
is Most Forgiving, Most Merciful. (Quran 33:24)
O you who believe! Keep your duty to Allah and fear Him, and
speak (always) the Truth, He will direct you to do righteous good
deeds and will forgive you your sins. And whosoever obeys Allah
and His Messenger, he has indeed achieved a great success. (Quran
33:70-71)
83
Abdur Rahman ibn Abi Qurad (r.a.) narrated that the Prophet
(s.a.w.s.) performed ablution one day and his Companions began to
wipe themselves with the water he had used. The Prophet (s.a.w.s.)
asked them what induced them to do that. And when they replied
that it was love for Allah and His Messenger, he r said, If anyone is
pleased to love Allah and His Messenger, or rather to have Allah and
His Messenger love him, he should speak the truth when he tells
anything; fulfill his trust when he is put in a position of trust; and be a
good neighbor. (Tirmidhi 4990 and Bayhaqi)
84
Ubadah ibn as-Samit (r.a.) narrated that the Prophet (s.a.w.s.) said,
If you guarantee me six things on your part I shall guarantee you
Paradise. Speak the truth when you talk, keep a promise when you
make it, when you are trusted with something fulfill your trust, avoid
sexual immorality, lower your eyes, and restrain your hands from
injustice. (Tirmidhi 4870, Ahmad and Bayhaqi)
85
10. In the course of your talk, always remember Allah (s.w.t.) the
Almighty. Mention His Name and praise Him:
Abu Musa (r.a.) narrated that the Prophet (s.a.w.s.) said, The
example of the one who celebrates the Praises of his Rabb (Allah) in
comparison to the one who does not celebrate the Praises of his Rabb,
is that of a living creature compared to a dead one. (Bukhari 8/416)
Abu Hurairah (r.a.) narrated that the Prophet (s.a.w.s.) said, Allah
will give shade to seven (types of people) under His Shade (on the
Day of Resurrection). One of them will be a person who remembers
Allah and his eyes are then flooded with tears. (Bukhari 8/486)
86
11. Every time you mention the Prophets name, invoke salam to
him.
87
Verily, Allah sends blessings upon the Prophet, and His angels ask
Allah to bless him. O you who have believed, ask Allah to send
blessings upon him, and (you) greet him with peace. (Quran 33:56)
88
For Muslim men and women, for believing men and women, for
devout men and women, for true men and women, for men and
women who are patient and constant, for men and women who
humble themselves, for men and women who give in charity, for men
and women who fast (and deny themselves), for men and women
who guard their chastity, and for men and women who engage much
89
in Allahs praise for them has Allah prepared forgiveness and great
reward. (Quran 33:35)
Jabir ibn Abdullah (r.a.) narrated that the Prophet (s.a.w.s.) said: On
the Day of Judgment the dearest and closest to me, as regards my
company, will be those persons who will bear the best moral
character. Those among you, who talk with affectation and are given
to boasting, will be the most repugnant to me and farthest from me
on the Day of Judgment. The Companions submitted: O Messenger
of Allah! What is meant by the word Mutafayhiqun"? The Prophet
(s.a.w.s.) said: Those given to boasting. (Tirmidhi 631)
90
O you who believe! Be not like those who hurt Moses but Allah
cleared him of the (calumnies) they had uttered; and he was
honorable in Allahs sight. O you who believe! Fear Allah and
(always) say a word directed to the Right. That He may make your
conduct whole and sound and forgive you your sins. And whoever
obeys Allah and His Messenger has already attained a great
achievement (Paradise). (Quran 33:69-71)
Abu Hurairah (r.a.) narrated that the Prophet (s.a.w.s.) said, Beware
of suspicion (about others), as suspicion is the falsest talk. Do not spy
91
upon each other, and do not listen to the evil talk of the people about
others affairs. And do not have enmity with one another, but be
brothers... (Bukhari 7/74)
Abdul Malik Al-Ashari (r.a.) and Ali ibn AbuTalib (r.a.) narrated that
Allahs Messenger (s.a.w.s.) said: There is in the Paradise an
apartment, the exterior of which can be seen from its interior, and the
interior of which can be seen from its exterior. Such apartments have
been prepared for those who are polite in talk, provide food (to the
needy), fast frequently and observe the Tahajjud prayer when the
people are asleep. (Tirmidhi 1232, Ahmad, Bayhaqi transmitted it
in Shuab al-Iman. Tirmidhi transmitted something similar from Ali.
In his version the words are: He who is sweet in talk.)
Abdullah bin Masd (r.a.) narrated that the Prophet (s.a.w.s.) said,
A believer does not taunt, curse, abuse or talk indecently.
(Tirmidhi 1740)
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And do not argue with the People of the Book (the Jews and the
Christians) unless it be in a way that is better, save with such of them
as do wrong. But say (to them), We believe in the Revelation which
has been sent down to us and in that which has been sent down to
you. Our God and your God is One; and it is to Him we submit (in
Islam). (Quran 29:46)
And (ask) of the Sinners: What led you into Hell-Fire? They will
say: We were not of those who prayed, nor were we of those who fed
the indigent; but we used to talk vanities with vain talkers; And we
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used to deny the Day of Judgment until there came to us (the Hour)
that is certain." (Quran 74:41-47)
Mughirah bin Shubah (r.a.) narrated that the Prophet (s.a.w.s.) said,
...Allah has hated for you (1) vain, useless talk, or that you talk too
much about others, (2) to ask too many questions, (in disputed
religious matters) and (3) to waste the wealth (by extravagance).
(Bukhari 3/591)
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We should go for lectures and seminars where Muslims and nonMuslims are invited in a friendly atmosphere. We should convey to
the audience especially the non-Muslims the Oneness of Allah. They
must know that Allah is the Only True God of all mankind. He is our
Creator and the Only One Who guides people to Islam. The best way
to know Him is to read His Book, the glorious Quran.
The Quran is the Only Book of Truth from Allah (32:2-3; 22:54) that
has been preserved in a Tablet or in a Book well guarded (85:21-22).
No one can ever change it (6:115). Allah (s.w.t.) has promised to
protect it from any form of human manipulation (15:9). The most
varied and complete subjects of the Quran, beyond mans ability to
produce, makes it miraculously unique and inimitable. It is the only
Book wherein Allah instructs mankind to follow it for guidance
(6:155; 39:18). Part of Allahs guidance is His commandment to all
mankind to obey His Messenger (s.a.w.s.) (Quran 47:33).
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...Allah (s.w.t.) ntends every facility for you; He does not want to
put you to difficulties... (Quran 2:185)
Anas bin Malik (r.a.) narrated that the Prophet (s.a.w.s.) said, Make
things easy for the people, and do not make it difficult for them, and
make them calm (with glad tidings) and do not repulse (them).
(Bukhari 8/146)
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...Say: Produce the Torah and recite it, if you are truthful. If any,
after this invent a lie and attribute it to Allah, they are indeed unjust
wrong-doers. (Quran 3:93-94)
Or have they taken for worship (other) gods besides Him? Say:
Bring your convincing proof, this is the Reminder for those with me
and the Reminder for those before me. But most of them know not
the Truth, so they turn away. (Quran 21:24)
17. Make use of parables and similitude that may give admonition:
See you not how Allah sets forth a parable? A goodly Word like a
goodly tree, whose root is firmly fixed, and its branches (reach) to the
Essential Communication Skills for All Muslims
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sky. It brings forth its fruit at all times, by the leave of its Rabb and
Allah sets forth parables for men, in order that they may receive
admonition. And the parable of an evil Word is that of an evil tree. It
is torn up by the root from the surface of the earth. It has no stability.
Allah will establish in strength those who believe, with the Word that
stands firm, in this world and in the Hereafter; but Allah will leave to
stray those who do wrong. Allah does what He wills. (Quran 14:2427)
We have put forth for men, in the Quran every kind of parable, in
order that they may receive admonition. (39:27)
Abdullah bin Masd (r.a.) narrated that the Prophet (s.a.w.s.) used
to take care of us in preaching by selecting a suitable time, so that we
might not get bored. (Bukhari 1/68)
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Ikrimah bin Abi Jahl (r.a.) narrated that Abdullah bin Abbast said,
Preach to the people once a week, and if you wont, then preach
them twice; but if you want to preach more, then let it be three times
(a week only) and do not make the people fed-up with this Quran. If
you come to some people who are engaged in a talk, dont start
interrupting their talk by preaching, lest you should cause them to be
bored. You should rather keep quiet, and if they ask you, then preach
to them at the time when they are eager to hear what you say. And
avoid the use of rhymed prose in invocation for I noticed that Allahs
Messenger (s.a.w.s.) and his Companions (r.a.) always avoided it.
(Bukhari 8/349)
19. Deliver the lecture briefly but precisely with eloquence in order to
arouse the listeners interest:
Abdullah bin Umar (r.a.) narrated that two men came from the East
and addressed the people who wondered at their eloquent speeches.
On that Allahs Messenger (s.a.w.s.) said, Some eloquent speech is
as effective as magic. (Bukhari 7/622)
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Amr bin al-As (r.a.) narrated that one day when a man got up and
spoke at length he (Amr bin al-As) said, If he had been moderate in
what he said: It would have been better for him. I heard the
Messenger of Allah said: I think (or, I have been commanded) that I
should be brief in what I say, for brevity is better. (Ab Dawd
4990)
Anas bin Malik (r.a.) narrated that the Prophet (s.a.w.s.) said, What
is wrong with those people who look towards the sky during the
prayer? His talk grew stern while delivering this speech and he said,
They should stop (looking towards the sky during the prayer);
otherwise their eye-sight would be taken away. (Bukhari 1/717)
Abdullah bin Masd (r.a.) narrated that the Prophet (s.a.w.s.) said,
I know the person who will be the last to come out of the (Hell) Fire,
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and the last to enter Paradise. He will be a man who will come out of
the (Hell) Fire crawling, and Allah will say to him, Go and enter
Paradise. He will go to it, but he will imagine that it had been filled,
and then he will return and say, O my Rabb, I have found it full.
Allah will say, Go and enter Paradise, and you will have what equals
the world and ten times as much (or you will have as much as ten
times the like of the world). On that, the man will say, Do you mock
at me (or laugh at me) though You are the King? I saw Allahs
Messenger (s.a.w.s.) (while saying that) smiling that his premolar
teeth became visible. It is said that he will be the lowest in degree
amongst the people of Paradise. (Bukhari 8/575)
And be moderate in your pace, and lower your voice; for the
harshest of sounds without doubt is the braying of the ass. (Quran
31:19)
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Obey Allah and obey the Messenger and beware (of evil): if you do
turn back, know you that it is Our Messengers duty to convey (the
Message) in the clearest manner. (Quran 5:92)
(We sent the Messengers) with Clear Signs and Scriptures and We
have also sent down unto you (O, Muhammad) the Message; that you
may explain clearly to men what is sent for them, and that they may
give thought. (Quran 16:44)
Anas bin Malik (r.a.) narrated that whenever the Prophet (s.a.w.s.)
spoke a sentence (said a thing), he used to repeat it thrice so that the
people could understand it properly from him and whenever he
asked permission to enter, (he knocked the door) thrice with
greeting. (Bukhari 1/95)
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103
Abdullah bin Masud (r.a.) narrated that the Prophet (s.a.w.s.) said,
The Adhan pronounced by Bilal (r.a.) should not stop you from
taking Suhur, for he pronounces the Adhan at night, so that the one
offering the late night prayer (Tahajjud) from among you might hurry
up and the sleeping from among you might wake up. It does not
mean that dawn or morning has started. Then he (s.a.w.s.) pointed
with his fingers and raised them up (towards the sky) and then
lowered them (towards the earth) like this (Ibn Masud (r.a.) imitated
the gesture of the Prophet (s.a.w.s.). Az-Zuhri gestured with his two
index fingers, which he put on each other and then stretched them to
the right and left. These gestures illustrate the way real dawn
appears. It spreads left and right horizontally. The dawn that appears
in the high sky and lowers down is not the real dawn). (Bukhari
1/595)
104
Anas bin Malik (r.a.) narrated that the Prophet (s.a.w.s.) drew a few
lines and said, This is (mans) hope, and this is the instant of his
death, and while he is in this state (of hope), the nearer line (death)
comes to Him. (Bukhari 8/427)
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(line), which is outside (the square), is his hope. And these small lines
are the calamities and troubles (which may befall him), and if one
misses him, another will snap (i.e. overtake) him. And if the other
misses him, a third will snap (i.e. overtake) him. (Bukhari 8/426)
Let not their speech grieve you: for all power and honor belong to
Allah: He Who hears and knows (all things). (Quran 10:65)
And argue not with the People of the Book (the Jews and the
Christians), except in the best way, unless it be with those of them
who do wrong. But say (to them), We believe in the Revelation which
has been sent down to us and in that which has been sent down to
you; our God and your God is One; and to Him we submit (in
Islam). (Quran 29:46)
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aishah (r.a.) narrated that the Prophet (s.a.w.s.) said, The most
hated person in the sight of Allah is the most quarrelsome person.
(Bukhari 3/637)
Sahl Bin Sad (r.a.) narrated that Allahs Messenger (s.a.w.s.) said,
Be patient till you face them (i.e., the infidels) and invite them to
Islam and inform them of what Allah has enjoined upon them. By
Allah! If a single person embraces Islam at your hands (i.e., through
you) that will be better for you than the red camels. (Bukhari 4/192
and 5/51)
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26. Ask if they understood properly the Islamic lecture that was
conveyed to them. Also be ready to entertain questions:
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Anas bin Malik (r.a.), narrated that while we were in the mosque, a
man came riding on a camel. The man said to the Prophet (s.a.w.s.), I
want to ask you something and will be hard on questioning. So do
not be angry. The Prophet (s.a.w.s.) said, Ask whatever you
want. (Bukhari 1/63)
Anas bin Malik (r.a.), narrated that once the people started asking
Allahs Messenger (s.a.w.s.) questions, and they asked so many
questions that he became angry and ascended the pulpit and said, I
will answer whatever questions you may ask me today... (Bukhari
8/373)
Mughirah bin Shubah (r.a.) narrated that the Prophet (s.a.w.s.) said,
Allah has forbidden you to be undutiful to your mothers, to
withhold (what you should give) or demand (what you do not
deserve), and to bury your daughters alive. And Allah has disliked
that you talk too much about others, ask too many questions (in
religion), or waste your property. (Bukhari 8/6)
27. Invite people to Islam with kind words, wisdom and beautiful
preaching instead of evil words or bad language:
Invite (all) to the Way of your Rabb with wisdom and beautiful
preaching; and argue with them in ways that are best and most
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gracious: for your Rabb knows best, who have strayed from His Path,
and who receive guidance. (Quran 16:125)
Kind words and forgiving of faults are better than charity followed
by injury. And Allah is Rich (Free of all wants) and He is most
Forbearing. (Quran 2:263)
Allah does not like the utterance of evil words in public except by
one who has been wronged. Allah is He Who hears and knows all
things. (Quran 4:148)
Abdullah bin Amir (r.a.) narrated that the Prophet (s.a.w.s.) never
used bad language. He used to say, The best amongst you are those
who have the best manners and character. (Bukhari 4/759; 8/56)
Anas ibn Malik (r.a.) narrated that Allahs Messenger (s.a.w.s.) said,
Coarse talk does not come into anything without disgracing it, and
modesty does not come into anything without adorning it.
(Tirmidhi 4854)
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Abu Darda (r.a.) narrated that the Prophet (s.a.w.s.) said: Nothing
is weightier in the scales of a believer on the Day of Judgment than
his good behavior. Allah treats with displeasure a person who is
given to loose and vulgar talk. (Tirmidhi 626)
Who can be better in religion than one who submits his whole self to
Allah...? (Quran 4:125)
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Whatever you worship apart from Him is nothing but names which
you have named, you and your fathers, for which Allah has sent
down no authority. The command is for none but Allah. He has
commanded that you worship none but Him. That is the right
religion, but most men do not know. (Quran 12:40)
29. Advise them to pray to the One and Only True God for guidance.
If they ignore your invitation, then advise them to pray to the One
and Only True God -- to supplicate to Him to guide them to the
Truth. Verily, He is the One Who guides those whom He wills to
Islam:
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and constricted, as if they had to climb up to the sky; thus does Allah
lay abomination on those who believe not. (Quran 6:125)
Make it very clear to the non-Muslims that Allah, the Most Gracious,
the Most Merciful, is the Only One Who really guides people to the
Right Path. Allah (s.w.t.) gives guidance to those who ask His
guidance. He gives pardon to those who sincerely seek His
forgiveness. It is for their benefit that they must ask Allahs guidance
and forgiveness:
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For those who embrace Islam, it is Sunnah that after their sincere
declaration of the Shahadah, we should instruct them to supplicate to
Allah for His forgiveness, mercy, guidance and sustenance:
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Concluding Remarks
It is worth pointing out that public speaking is an art, and its success
depends on the individuals knowledge and mastery of the subject.
Being an art, it can be rendered in any way suitable to the given
occasion but it must be done in conformity with the Quran and the
Sunnah. All the principles of effective public speaking cited in this
paper prove that indeed Islam is the complete and perfect religion.
We need not look for any ideal effective public speaker because
Prophet Muhammad (s.a.w.s.) is the best model for us. It is true
that some individuals rose to fame and power because of their
eloquent speeches. However, their speeches are not necessarily
acceptable to Allah (s.w.t.). For one thing a public speaker will
succeed only if he does it for the pleasure of Allah (s.w.t.), and not for
Riya (showing off). Let us not emulate those people who speak
eloquently only to impress people as in the end they will only receive
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There is the type of man whose speech about this worlds life may
dazzle you and he calls Allah to witness about what is in his heart;
yet is he the most contentious of enemies. When he turns his back his
aim everywhere is to spread mischief through the earth and destroy
crops and cattle. But Allah loves not mischief. When it is said to him
Fear Allah he is led by arrogance to (more) crime. Enough for him is
Hell; an evil bed indeed (to lie on)! (Quran 2: 204-206)
Abu Hurairah (r.a.) narrated that the Prophet (s.a.w.s.) said: On the
Day of resurrection Allah will not accept repentance or ransom from
him who learns excellence of speech to captivate thereby the hearts of
men, or of people. (Abu Dawud 4988)
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