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QUALITY MANAGEMENT

QUALITY MANAGEMENT

SAP Product Lifecycle Management (SAP PLM) can help you create a single quality management solution for all of your company processes, and
exchange key information with everyone who needs it. The courses in this curriculum focus on primary quality processes, as well as those
centered around logistics, procurement, sales, and production.

CERTIFICATION TEST
Appl. Associate- Quality Mgmt. with SAP ERP 6.0 EHP5
Booking Code
The certification test SAP Certified Application Associate - Quality Management with SAP ERP 6.0 EhP5 verifies the basic knowledge in
the area of the SAP Quality Management. This certificate proves that the candidate has a basic overall understanding within this consultant
profile of the QM solutions, and can implement this knowledge practically in projects under guidance of an experienced consultant. It is
recommended as an entry-level qualification to allow consultants to get acquainted with the fundamentals of SAP Quality Management.

Software
Number of Questions
80

Duration
180

Notes
* To ensure success, SAP recommends combining education courses and hands-on experience to prepare for your certification exam as
questions will test your ability to apply the knowledge you have gained in training.
* You are not allowed to use any reference materials during the certification test (no access to online documentation or to any SAP
system).

DQM65R
Enhancements in Quality Management SAP ERP 6.0 EHP 1-5

1 hour

Location
Dates
Price
This Course Is Not Currently Scheduled.
For more information please contact education.india@sap.com,

Prerequistes

or call +91 080 4082 9000.

Duration

Essential
* Detailed knowledge of Quality Management in SAP ERP 6.0
Recommended
* None

Delivery
E-learning

Audience
* Project Leaders
* Team Leaders
* Project Team Members
* Consultants

Content
* Quality planning
-> Failure Mode and Effects Analysis
-> Control Plan
-> EH&S & Inspection Plan Integration
* Quality Inspection
-> Enhanced digital signature in Quality Inspection
-> Dynamic characteristic specifiaction determination
* Quality Notification
-> Digital Signature For Notifications
-> Assigned Objects at Level of Notification Item
-> Sending Notification with Attachments by E-Mail
-> Extended Partner Selection
* Quality Control
-> General QM Evaluation - New Features
* Audit Management
-> News in Audit Management
* Technical Informations
-> BAdIs for Quality Management

Goals
* Implement the new functions and processes of Enhancement Packages 1, 2, 3, 4 and 5 in Quality Management
* Understand the concept of Enhancement Packages

Software
* SAP ERP Central Component 6.0, EhP 5

Notes
* Course length: 1 hour

OE66OP
OKP SAP EHP 6 for SAP ERP 6.0: Operations
Duration

Location
Dates
Price
This Course Is Not Currently Scheduled.
For more information please contact education.india@sap.com,

Prerequistes

or call +91 080 4082 9000.

Essential
* * The SAP ERP 6.0 EhP 6 Learning Maps are designed for qualified project participants. You require:
* Knowledge equivalent to a consultant profile for SAP ERP 6.0 including EhP 1-5
* More than 12 months project experience
* Basic knowledge about SAP Solution Manager (required for installing and upgrading to SAP ERP 6.0).
Recommended
* None

Delivery
E-learning

Audience
* Consultants

Content
* Product Development in Discrete Industries Product Development in Process Industries PLM Analytics EHS Management Quality
Management Project System Production Planning and Execution Procurement Sales Enterprise Asset Management Commodity
Management Technical Concepts for SAP ERP

Goals
* Describe SAP EHP 6 for SAP ERP 6.0: Operations
* Plan SAP EHP 6 for SAP ERP 6.0: Operations
* Implement SAP EHP 6 for SAP ERP 6.0: Operations

Software
Notes
* This content is provided by SAPs Online Knowledge Products. Information regarding Online Knowledge Products and instructions on
how to access the Online Knowledge Products are available: http://service.sap.com/okp
* All materials are online

OMAMAN
OKP SAP Mobile Apps for Manufacturing
Duration

Location
Dates
Price
This Course Is Not Currently Scheduled.
For more information please contact education.india@sap.com,

Prerequistes

or call +91 080 4082 9000.

Essential
* * The learning maps for SAP Mobile Apps for Manufacturing are designed for qualified project participants. * You require:
* Knowledge equivalent to an application consultant profile for SAP Mobile Apps for Manufacturing
* Knowlegde of the SAP Mobile Infrastructure
* Upcoming participation in an SAP Mobile project for Manufacturing
Recommended
* None

Delivery
E-learning

Audience
* Manufacturing Application / Support Consultants

Content
* Overview
* SAP ERP Quality Issue
-> SAP ERP Quality Issue - Overview Presentation
-> SAP ERP Quality Issue - One Pager
-> SAP ERP Quality Issue - Abstract
-> SAP ERP Quality Issue - Demo from AppGallery

Goals
* Describe SAP Mobile Apps for Manufacturing
* Plan SAP Mobile Apps for Manufacturing
* Implement SAP Mobile Apps for Manufacturing

Software
Notes
* This content is provided by SAPs Online Knowledge Products. Information regarding Online Knowledge Products and instructions on
how to access the Online Knowledge Products are available: http://service. sap.com/okp
* Course Length: ~ 3 hours
* All materials are online

OVE71
OKP SAP Visual Enterprise 7.1
Duration

Location
Dates
Price
This Course Is Not Currently Scheduled.
For more information please contact education.india@sap.com,

Prerequistes

or call +91 080 4082 9000.

Essential
* * The SAP Visual Enterprise 7.1 Learning Maps are designed for qualified project participants. You require:
* Knowledge equivalent to a consultant profile for SAP Visual Enterprise 7.0
* More than 12 months project experience
* Upcoming participation in an SAP Visual Enterprise 7.1 project
Recommended
* None

Delivery
E-learning

Audience
* Solution Consultant and Technical Consultant

Content
* SAP Visual Enterprise Generator 7.1
* SAP Visual Enterprise Author 7.1

Goals
* Describe SAP Visual Enterprise 7.1
* Plan SAP Visual Enterprise 7.1
* Implement SAP Visual Enterprise 7.1

Software
Notes
* This content is provided by SAPs Online Knowledge Products. Information regarding Online Knowledge Products and instructions on
how to access the Online Knowledge Products are available: http://service. sap.com/okp
* Course Length: ~ 2 hours
* All materials are online

OVE80
OKP SAP Visual Enterprise 8.0
Duration

Location
Dates
Price
This Course Is Not Currently Scheduled.
For more information please contact education.india@sap.com,

Prerequistes

or call +91 080 4082 9000.

Essential
* * The SAP 3D Visual Enterprise 8.0 Learning Maps are designed for qualified project participants. You require:
* Knowledge equivalent to a consultant profile for SAP Visual Enterprise 7.1
* More than 12 months project experience
* Upcoming participation in an SAP 3D Visual Enterprise 8.0 project
Recommended
* None

Delivery
E-learning

Audience
* Consultants

Content
* SAP 3D Visual Enterprise Author 8.0
* SAP 3D Visual Enterprise Viewer 8.0
* SAP 3D Visual Enterprise Generator 8.0

Goals
* Describe SAP Visual Enterprise 8.0
* Plan SAP Visual Enterprise 8.0
* Implement SAP Visual Enterprise 8.0

Software
Notes
* This content is provided by SAPs Online Knowledge Products. Information regarding Online Knowledge Products and instructions on
how to access the Online Knowledge Products are available: http://service. sap.com/okp
* Course Length: ~ 9 hours
* All materials are online

PLM400
Business Processes in Quality Management

5 days

Location
Dates
Price
This Course Is Not Currently Scheduled.
For more information please contact education.india@sap.com,

Prerequistes

or call +91 080 4082 9000.

Duration

Essential
* None
Recommended
* SAP01 SAP Overview

Delivery
Classroom

Audience
* Project manager and project team members
* Persons responsible for quality management tasks

Content
* Integration of Quality Management in the supply chain # process- related overview
-> QM in procurement and sales
-> QM in production
* Insight into QM functions:
-> Quality Planning
-> Quality Inspection
-> Quality Certificate
-> Quality Notification
-> Quality Control
-> Audit Management
-> Test Equipment Management
-> Stability Study
* Potential for introducing Quality Management in companies

Goals
* This training course provides an overview of the uses of Quality Management. It introduces the basic business processes involved in
Quality Management, as well as how these are mapped in the SAP system.
* Furthermore, it demonstrates the most important aspects of integration with other SAP applications.

Software
* SAP ERP Central Component 6.06

Notes
* This training course is an essential prerequisite for the following detailed training courses in the area of Quality Management.
* Customers with R/3 Releases 4.6C and Enterprise 4.7 can participate in Quality Management courses of release SAP ERP without any
problems

PLM412
Quality Planning and Inspection

5 days

Location
Dates
Price
This Course Is Not Currently Scheduled.
For more information please contact education.india@sap.com,

Prerequistes

or call +91 080 4082 9000.

Duration

Essential
* PLM400 Business Processes in Quality Management
Recommended
* None

Delivery
Classroom

Audience
* Project team members, persons from the user department
* Persons responsible for quality management tasks

Content
* Managing QM-specific basic data
-> Sampling procedures, dynamic modification rules, master inspection characteristics, inspection methods, catalogs, coding
* Inspection planning
-> Material specification, inspection plans, engineering workbench, engineering change management
* Quality inspection process
-> Inspection lot processing, notification processing, defects recording, results recording, usage decision
* Quality notification and SAP Business Workflow
* Evaluation methods in QM
-> Reports and analyses based on inspection lots, inspection results, and notifications

Goals
* Participants learn how to process QM-specific basic data as well as inspection planning details. They also learn how basic data is used in
different plans and see how this data influences the generated inspection lots. The general inspection process is modeled using various
examples.
* In addition, the training course demonstrates the possible uses of quality notifications and explains the different evaluation and reporting
options in Quality Management.

Software
* SAP ERP Central Component 6.06

Notes
* This training course concentrates fundamentally on the inspection lot processing procedures within Quality Management. Advantages
and special features of the integration with the supply chain form part of the subsequent training courses.
* Besides the application this training covers also customizing.
* Customers with R/3 Releases 4.6C and Enterprise 4.7 can participate in Quality Management courses of release SAP ERP without any
problems

PLM415
Quality Management in Logistics

3 days

Location
Dates
Price
This Course Is Not Currently Scheduled.
For more information please contact education.india@sap.com,

Prerequistes

or call +91 080 4082 9000.

Duration

Essential
* PLM412 Quality Planning and Inspection
Recommended
* SCM500 Business Processes in Procurement

Delivery
Classroom

Audience
* Project manager and project team members
* Persons responsible for procurement tasks in Quality Management

Content
* Inventory management with QM, inspection stock, and inspection lot
* Goods receipt and goods issue inspection
* Inspections of goods movements
* Control of the procurement process
-> Vendor release, model processing
-> Vendor's QM system
* Procurement documents and certificates
* Planning and creating quality certificates for outbound deliveries

Goals
* Participants learn about the integration of Quality Management into the processes of procurement, inventory management and sales
processes.
* In particular, they learn which of the QM functions in the procurement process are also linked to the sales processes.

Software
* SAP ERP Central Component 6.0 EhP6

Notes
* The training concentrates on the integration of quality management with processes in purchasing, materials management, and sales and
distribution. The training also covers Customizing as well as the application itself.
* Specific subjects about QM processes in procurement and sales & distribution, as well as about processing certificates, are offered
using VLCs. The current offer is available on the Internet at http://www.sap.com/education
* Customers with R/3 Releases 4.6C and Enterprise 4.7 can participate in Quality Management courses below releases SAP ERP without
problem.

PLM420
Quality Management in Production

3 days

Location
Dates
Price
This Course Is Not Currently Scheduled.
For more information please contact education.india@sap.com,

Prerequistes

or call +91 080 4082 9000.

Duration

Essential
* PLM412 Quality Planning and Inspection
Recommended
* SCM100 Business Processes in Planning (SAP ERP) and
* SCM300 Business Processes in Manufacturing (SAP ERP)

Delivery
Classroom

Audience
* Project managers and project team members
* Persons responsible for quality management tasks in manufacturing

Content
* Integration of quality management into manufacturing processes
* Inspection point processing based on times or quantities
* Use of SPC techniques
* Inspection processing for repetitive manufacturing and external processing
* Partial lot processing and incoming inspection from manufacturing
* Test equipment management and integration with Enterprise Asset Management

Goals
* Participants receive an introduction into the field of quality management in production, the integration of inspection operations into work
scheduling, takt-based inspection, and the creation of partial lots
* Participants obtain an overview of the possible uses of statistical process control (SPC)
* Participants are familiarized with the functions for test equipment management

Software
* SAP ERP Central Component 6.06

Notes
* The course contents concentrate on the integration of quality management with processes in manufacturing. The training also covers
Customizing as well as the application itself.
* Special topics about quality management processes in the process industry are offered as remote classroom training (VLC). The current
offering is available on the Internet at http://www.sap.com/education
* Quality management courses for SAP ERP releases are also suitable for customers with SAP R/3 releases 4.6C and Enterprise 4.7

PLM480
Quality Issue Management

3 days

Location
Dates
Price
This Course Is Not Currently Scheduled.
For more information please contact education.india@sap.com,

Prerequistes

or call +91 080 4082 9000.

Duration

Essential
* Basic knowledge in Issue and Activity Management.
* PLM400 (Quality Management)
Recommended
* Knowledge in the processing of Issues and activities in SAP-ERP- systems are an advantage while participating in this course.

Delivery
Classroom

Audience
* People responsible for Issue and Activity-management in their company
* Members of project teams, people from the departments.

Content
* Overview over the Quality Issue Management
* Objects in QIM
-> Issues
-> Activities
-> Catalogues and Codes
-> Partners
* Processing Issues and Activities in QIM
* Worklists in QIM
* Connecting SAP QIM to already existing SAP-ERP-Systems
* 8D-Processes in SAP QIM
* Reporting in QIM
* Customizing and Adaptation in QIM

Goals
* Realize the usage possibilities of the Quality Issue Managements (QIM)
* Understanding the connection of SAP QIM to existing Systems, e.g. SAP- ERP- systems
* Using SAP QIM as a central access point for processing and controlling quality issues, even from other systems and applications (e.g.
FMEA, audit, quality reports, service reports)

Software
* SAP Quality Issue Management (SAP QIM) 1.0
* SAP NetWeaver 7.40
* SAP ERP Central Component 6.0, Enhancement Package 7

SAP01
SAP Overview

2 days

Location
Dates
Price
This Course Is Not Currently Scheduled.
For more information please contact education.india@sap.com,

Prerequistes

or call +91 080 4082 9000.

Duration

Essential
* Working knowledge of Microsoft office and Internet browsers
Recommended
* Basic knowledge of operational business processes

Delivery
Classroom

Audience
* Application, Data, Development, Support and Technology Consultants
* Industry Business Analysts and Consultants
* Change Managers, Data Managers, Project Managers, Project Stakeholders, and Training Managers
* Power Users and Unit Testers
* Systems Architects and IT Support personnel
* Executives

Content
* This course will provide you with an overview of the following topics:
-> Identifying SAP Applications and Components
-> Learn how to navigate within the SAP system
-> Personalizing your screens
-> Exploring SAPs system-wide concepts
-> Intro. to basic processes in SAP HCM & Payroll
-> Processing procure-to-pay transactions and understanding terminology
-> Streamlining the procurement process with SAP SRM
-> Using PLM to react quickly to customer demands
-> Processing plan-to-produce transactions and understanding terminology
-> Using SAP SCM to manage supply and demand
-> Processing order-to-cash transactions and understanding terminology
-> Using SAP CRM to enhance relationships with customers
-> Recording of business transactions on financial statements
-> Monitoring internal costs using management accounting
-> Using analytics and strategic planning reports
-> Utilizing SAP services to support your implementations

Goals
* Identify SAP Applications and Components
* Explain basic functionality of SAP Solutions
* Acquire the mandatory baseline knowledge required before attending more detailed SAP courses

Software
* SAP ERP 6.0 Enhancement Package 6
* SAP NetWeaver W 7.1

Notes
* SAP01 is also available in a self-paced e-learning format under course code SAP01E. It contains the same content and provides for
transaction simulations.
* This course is also available for iPad under course code SAP01M. Call your local education center to register.

SAP01E
SAP Overview
Duration

Location

Dates

Price

420 Min

online

e-learning

INR 31850.00

Prerequistes
Essential
* Working knowledge of Microsoft Office and internet browsers
Recommended
* Basic knowledge of operational business processes

Delivery
E-learning

Audience
* Project Team Members interested in organizing and planning an SAP implementation
* Any SAP beginner interested in acquiring a basic overview of SAP solutions

Content
Goals
* Identify SAP Applications and Components
* Explain basic functionality of SAP Solutions
* Acquire the foundation knowledge necessary to continue with the next level of SAP training courses

Software
Notes
* Course length: 8 hours
* This training is for Innovations 2011 which includes ERP 6.0 EhP6, CRM 7.0 EhP2, SRM 7.0 EhP2, PLM 7.0 EhP2 and SCM 7.0 EhP2.
This software is not yet in unrestricted shipment. The software is still in the SAP Ramp- Up phase, and your company must be nominated
as an official SAP Ramp-Up customer according to the applicable processes prior to getting access to this particular software version. For
more information about the ramp-up process and conditions for participation, see SAP Service Marketplace: http://service.sap.com/
rampup.

TERP01
Intro to SAP ERP and SAP NetWeaver
Duration

Location

Dates

Price

90 Min

online

e-learning

INR 15925.00

Prerequistes
Essential
* Conceptual or practical knowledge of how companies manage their businesses.
Recommended
* Basic knowledge in at least one SAP ERP application area

Delivery
E-learning

Audience
* This course is appropriate for:
-> Customers and consultants who are new to the SAP ERP solution
-> Customers and consultants with expertise in a specific ERP business process area who want to expand their general knowledge of
all business processes
-> IT professionals who will be supporting the business processes used by their organizations.
-> Project team members, who need an understanding of the key integration points between business disciplines supporting business
process cycles.
-> Power/Super Users and End Users who want a better understanding of the total business process cycle.

Content
* Using recorded presentations, system demonstrations, practice simulations, quizzes, and assessments you will be introduced to:
-> SAP ERP organizational levels
-> Functions and structures of master data throughout SAP ERP
-> SAP ERP analytical and reporting solutions

Goals
* At the end of this course you will be able to:
-> Identify the organizational levels used in SAP ERP
-> Explain the functions and structure of master data in supporting ERP business processes
-> Identify the various levels and types of reporting available in SAP ERP

Software
* Presentations, demonstrations, and practice exercises were carried out using:
-> SAP ERP 6.0, EhP5

Notes
* Course length: 1,5 hours
* This course introduces basic organizational levels and master data concepts used throughout SAP ERP. Detailed explanation of the
organizational levels and master data used in the various ERP business processes is covered in the advanced courses associated with
each process area.

CONTACT SAP
Additional Information
Course schedule and location information is available on your local country website, please
check here for the latest information.

50

(01/09)

2009 by SAP SE.


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