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Master of Business Administration- MBA Semester 4
MU0016-Performance Management and Appraisal
(Book ID: B1868)
Assignment (60 Marks)
Note: Answer all questions must be written within 300 to 400 words each.
Each Question carries 10 marks 6 X 10=60.
Q1. Explain the aims and purpose of Performance management?
Aims of Performance Management - 5
Purpose of Performance Management - 5
Answer. A performance management system refers to the continuous process
of observing, measuring, and developing performance in the organization by means of
linking each employees performance and objectives to the organizations overall
mission and goals.
The aim of performance management is to align organisational objectives with
the skills, performance goals and competencies of employees. It involves creating a
workforce that has an understanding of what is to be achieved at the overall
organisational level.
Q2. Define performance appraisal. What are the dimensions of performance
appraisal? Describe the characteristics of performance appraisal.
Answer. Describe the characteristics of performance appraisal - A
performance appraisal is a systematic and periodic process that assesses an
individual employee's job performance and productivity in relation to certain preestablished criteria and organizational objectives. Planning is a key component of
managers' job functions. They design and devise ways to improve their companies
and departments. However, factors inside and outside the company can affect

managerial planning for better or worse. Performance management is the systematic

process by which an agency involves its employees, as individuals and

Q3. Explain 5 traditional and 5 modern methods of performance appraisal.

Traditional and modern methods of performance appraisal - 5
Answer. Traditional Methods:
1. Ranking Method:
It is the oldest and simplest formal systematic method of performance appraisal in
which employee is compared with all others for the purpose of placing order of worth.
The employees are ranked from the highest to the lowest or from the best to the
worst.
In doing this the employee who is the highest on the characteristic being measured
and also the one who is L lowest, are indicated. Then, the next highest and the next
lowest between next highest and lowest

Q4. What is performance feedback? List any 3 important principles of

feedback? Explain some of the pitfalls of performance feedback?
Answer. Meaning of performance feedback - The performance feedback process
is ongoing between managers and employees. The exchange of information involves
both performance expected and performance exhibited.
Use of performance feedback - You're cold! Now you're getting warmer! You're HOT!"
Even children playing the popular "Hot or Cold" game know that to perform well (find
the hidden object) people need to be told how they're doing. Without feedback, you're
walking blind. At best, you'll accidentally reach your

Q5. What is meant by 360 Degree feedback? Explain its purpose. What are
the advantages and disadvantages of 360 degree feedback?
Answer. Meaning of 360 degree feedback
360 Degree Feedback is a system or process in which employees receive confidential,
anonymous feedback from the people who work around them. This typically includes
the employee's manager, peers, and direct reports.

Purpose of 360 degree feedback - A common question that we hear is should we

use 360 degree feedback to do that or performance reviews? Well, that depends on
what you are doing. Are managers expected to conduct performance reviews on their
employees? Is this an official review? Or do you want

Q6. Write a brief note on Ethics in performance management.

Answer. Importance of ethics in PM
When it comes to project management, ethics are extremely important in gaining the
support of the project team. Ethics are defined as the moral values, beliefs, and rules
that one upholds in their life on the job and personally to ensure right from wrong.
Ethical Issues
There are a number of different components of managing a project. While conducting
project management, profit and staff motivation are often paramount. However, a
project manager must also

Spring-2016
Get solved assignments at nominal price of Rs.125
each.
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