Professional Documents
Culture Documents
XYZ
is
committed
to
achieve
customer
satisfaction by manufacturing the highest
quality of Garments products for export.
XYZ is also committed to provide adequate
resources
and
trained
manpower
for
implementing the procedures of ISO 9001-2000
Quality Management System (QMS).
The Top Management of XYZ is committed to
continuous improvement of its QMS processes.
(MD. ..)
Date: ..................
Managing Director
KvqvwjwU cwjwm
QUALITY MANUAL
INTRODUCTION
With the increased demand of Bangladesh garments in the whole world market out side the country,
number of garments factories is growing rapidly but Q.A. management system cannot be developed in the
same speed due to the lack of Q.A. management system. It is the quality of our product and service along
with the efficiency of the work force, which is the foremost objective of XYZ aims to produce products
and service of the high standard, which meets all the specifications, including environmental concern and
safety XYZs commitment to its valued customer always been :
OBJECTIVE
Objectives of this policies are :
To understand customers perspective of quality.
To provide better quality of products and service.
To provide good and safe working environment to the workers, which includes
human value, respect, justice, cleanliness, discipline and equality between workers
and others.
To implement quality control system with the aim to achieve zero defect level
through
efficient
management,
research,
improvement.
development
and
continuous
MANAGEMETN RESPONSIBILITY
Section : 1
PURPOSE
The organizations quality policy is documented and communicated to each person in the
organization. The organizational structure, responsibilities and authorities have been
described to ensure every key personnel know his job and the same could be cross
checked by his higher management. To check the effectiveness of the quality system, it
has been suggested to conduct a meeting after every fortnight with the responsible
officers taking care of quality system in their assigned position.
SCOPE
This section covers the organizational structure and responsibilities of all personnel who
supervises, perform and verify works at different stages for the improvement and
maintenance of quality.
ORGANIZATIONAL STRUCTURE AND RESPONSIBILITIES
The following positions held with in XYZ. plays a managerial role in the maintenance of
product quality and the quality control system through chain of command. Quality
management system illustrated in the flow diagram Annexure: 1.01
JOB DESCRIPTION OF RESPONSIBLES PERSONS FOR QUALITY IN SKYLINE
GROUP
1.
MANAGING DIRECTOR: will ensure the absolute adherence to the quality control
system by exercising his authority through his channel of command.
2.
3.
b)
c)
d)
e)
f)
g)
h)
i)
4.
Collection of spec sheet, shade band card, trims card, fabric test report and
approval sample from the concern merchandiser and compare production
sample with the Approval samples as well as technical sheet.
Not to allow any deviation from the approval sample if there is no written
confirmation form the buyer.
Collection of fabric inspection report to judge whether fabric is acceptable for
production on the ground of shade, defect and other factors.
In line inspection to see whether the garments quality is as per buyers
requirement or not. Incase of any deviation, take corrective and preventive
action.
Briefly describe the buyer requirement and quality control procedure to
Manager QA factory for proper monitoring to produce garments as per
requirement of buyer.
Report to Manager Quality, all his findings and inspection report for taking
corrective actions and monitoring.
Collecting of buyers quality guideline documents, going through these and
explain these to manager Q.A factory, and monitoring the same for correct
implementation.
Conduct pre-shipment inspection before buyers inspection to be confirmed
about the lots defect level, whether it is as per buyers desired level or not. It
not, sends the lot for recheck for correction (alter) and re-inspect the same lot
after correction.
Allotment of his QC team to all our mother and sub contract factories (if any).
Monitoring the quality of production in all our factories and subcontract
factories as well.
b)
c)
d)
e)
f)
g)
h)
i)
5.
correction. Conduct pre shipment inspection after completion of the lot and
take necessary corrective measures before buyers final inspection.
Details study of test cutting, sample, wash and non wash and consult with
Manager QA Central, GM/PM of the factory if there is any discrepancy to find
out appropriate solution.
Keep close co-ordination with Manager and GM QA, central for continuous
improvement.
QC MIS & MONITORING: Number one for each factory (Controlled by GM QA,
CENTRAL)
a) Monitoring the job of MIS Asst./Inspector, and monthly MIS report to GMQA.
b) Process capability study of every line by calculating C.V of lines defect
percentage.
c) Study of Technical sheet and approved sample of buyer. Compare first of
production sample with approved sample, with respect of technical sheet
approved trim card and shade.
d) Monitoring in-process 7 pcs inspection, counter check table inspection.
e) Checking of line wise Monthly operators performance and Monthly table defect
analysis.
f) Monthly defect analysis, C.V of defects line wise and factory wise
g) Moving average line and factory wise to observe the trend of defect.
h) Defect analysis after 100% process inspection in finishing.
i) Monitoring accessories, fabric and cutting inspection.
6.
7.
c)
d)
8.
9.
SR. Q.I SEWING: Two/Three for each line (Depending on no. of machines in line)
a)
Carry out instructions of Manager QA Factory.
b)
Conduct process capability study of the Line by calculating C.V
(Co0Efficient of variation) of hourly defect percentage.
c)
Monitor quality performance of operators for continuous improvement and
incentives to operators for their performance.
d)
Supervise the cutting bundles numbering, size and serial for proper control
in the sewing.
e)
Review the production sample according to approval sample and shade,
f)
C he ck m ac hi ne cl ea nl i n es s, n ee dl e co nd i t i o n a nd si ze , pr op e r
t hr ea d count and shade.
g)
Conduct process inspection having idea from table inspection report
and defect analysis, about the source of high ranking of defects.
h)
Observe the trend of defects from the moving average of defects in
the table inspection and take special care in those particular
processes in the line.
10.
Normal
Random selection of rolls as per US-MIL-STD-105E 6 D-1 05E to 10% of the lot.
Shade grouping of all rolls, compare shades with approved shade.
Side center side, side-to-side, end-to-end and running shade check of
individual rolls. `
7
d)
e
f)
12.
13.
TARLE QI, OUTPUT : Number two/three for each line (inside and out side) 100
Inspection of outside and inside of garments.
a) Segregation of non-conforming garments and returns to line QC for taking
corrective and preventive action.
b) Re inspection of non-conforming garments after correction.
b) Fill up the line wise hourly inspection format,
c) Affix allotted QA numbered arrow sticker to mark all defects where
applicable.
14.
15.
FINISHING QI (Measurement )
a)
b)
C)
d)
d)
6.
QUALITY SYSTEM
Section 2
PURPOSE
To docum ent and maintain a quality system as a means to ensure that
product ji all factories of SKYLINE GROUP conform s to specified
requirem ent.
SCOPE
The quality system operated by XYZ Ltd. aims to ensure compliance to
specified requirements and is defined and driven by Quality Manual,
departmental procedures and work instructions, those are defined in this section.
QUALITY SYSTEM PROCEDURES
The Quality procedure of each factory will be reviewed by the concerned persons of
Management of that factory. Describing the quality systems of all factories of XYZ, this
manual includes a brief description of the functions and mode of operation of the
factories management personnel with respect to quality.
QUALITY PLANNING
Documented quality planning is stated by this manual, accompanying procedure, work instructions
and quality, all of which comprise the XYZ
Quality System. Thus, quality planning is, documented and implemented by all
Executives and Managers playing a role in the maintenance of product quality and the
quality management system.
To achieve the goal of zero defect level following steps has been taken".
For massive awareness building regular discussion and
meeting are conducted with the concern people.
Regular training session is being conducted on Statistical
Quality Control System
Introduce it as a tool to achieve the goal.
Introduce incentives for inspectors and operators for the best
performing line.
Introduce operators' quality performance chart to find
out source and type of defect for taking preventive and corrective
measures.
Reorganize process/7pcs inspectors job allocation,
work procedure to make them more accountable for effective control on
process inspection with the help I operators quality performance chart.
RECEVING INSPECTION
Section 3
PURPOSE
To establish and maintain documented procedures for receiving inspection in
order to verify that the specified requirements for the product are met.
SCOPE
This section applies to the product being produced in the garment factories of XYZ
ltd.
RECEIVING INSPECTION
ACCESSORIES
Before receiving accessories all necessary tests and inspection is conducted lot wise by
the accessories inspector of the factory under the guidance of QA Manager of Factory
as per US-MIL-STD-105E at buyers desired AQL. If result found acceptable, then the lot is
accepted otherwise lot is rejected and kept in marked area with a red tag for. the
safety. So that non-conforming goods are not used in process. Accessories
inspection report is illustrated in Annexure: 3.01
FABRIC INSPECTION
10
when eighty (80%) percent of the rolls are packed from which the rolls to be
inspected will be chosen.
Once the inspector has selected the rolls for inspection, no adjustment may be made
12
SPLICE ALLOWANCE
It will not be allowed more than one splice.
No part of a spliced roll can be shorter than 40 yds except specified by customer.
ROLL LENGTH
Roll found to deviate more than 2% from the roll ticket yds shall be rejected.
The entire shipment shall be rejected if the total measured yds in the sample
audit deviates 1 % or more from the ticket yds.
HAND FEEL
The hand feel will be checked between roll with a reference sample. If there is a
noticeable difference, the roll will be classified as second quality.
SHADE HATCHING
Roll to roll with head to end, side to side, side center side will be checked during visual
quality inspection for preliminary. Final checking will be taken in the light box against
gray scale rating. Under light source D-65.
COLOR SHADING
1) Side to Side
2) Side center Side
3) End to End
4) Lot to Lot
1) Against approval sample
RATING
4 5 or 5 (Accepted)
4 5 or 5 (Accepted)
4 5 or 5 (Accepted)
4 or 4 5 or 5 (Accepted)
4 or 4 5 or 5 (Accepted)
RUNNING DEFECTS:
13
Any defect found to repeat and/or run in a continuous manner will constitute a running
defect. All running defects must be assigned four points to every yard in the roil when
the running defect occurs.
Any roll having a running or repeating defect through more than three continuous
yards shall be rejected regardless of point occurs.
average of more than one major defect per ten linear yards will be rejected.
No roll shall be accepted that contains a major defect in the first or last three yards of
the rolls. A major defect is considered to be any three or four point defect
No roll shall be accepted as first quality that exhibits a noticeable of loose or tightness
along either or both selvedges or ripples, puckers, folds or creases in the body of
the fabric that would prevent the fabric form lying flat when being spread in a
conventional manner.
FABRIC WIDTH:
Fabric width will be checked a minimum of three times during the inspection of a roll,
beginning, middle and end. The roll width will be checked more often if the fabric is close
to the specified minimum width of if the fabric width is uneven.
Rolls `paving a measurement of less than the specified width will not be accepted.
For knit fabric, rolls having a measurement of 1" wider than the specified
diameter will not be accepted. But for the stretched woven fabric, it can be
accepted 2" wider than the specified purchased width.
For knit fabric, rolls having a measurement of 2" wider than the specified
purchased width will be accepted. But for the Lycra knitted fabric, it can be accepted
3" wider than the specified width.
PROCESS INSPECTION
Section 4
PURPOSE:
To establish and maintain documented procedures for process inspection in order to.,
verify that the specified requirements for the product are met.
14
SCOPE:
This section applies to the product being produced in the factories of XYZ .
PROCESS INSPECTION
Process inspection is conducted on following sages.
Spreading Inspection
Cutting Inspection.
Sewing Inspection.
Table Inspection.
SPREADING INSPECTION
Following ten points must be taken care of by the cutting quality inspector at the time of
spreading.
Table marking
Ends
Leaning
Tension
Narrow goods
Remnants
Counts
Ply height
Marker Placing
Fabric Flaws
Inspector should check following at the time of fabric spreading illustrated in
(Annexure: 4.01).
CUTTING INSPECTION
Cutting inspection should be on the basis on random sampling on desired AQL. If the lot is
passed on sampling inspection then it is send for sewing operation, if not passed the whole lot is
re-inspected and rejected parts are replaced by good parts. In cutting inspection there are two
types of check BLOCK CHECK & BUNDLE CHECK. Following points are inspected in block
check such as Size, Parts, Pattern check, Mis cut, Ragged cutting, Notches, Matching plies.
Following points are checked in the bundle check such as Size, Parts, Total quantity, Inspect
15
SEWING INSPECTION:
a)
b)
c)
TABLE INSPECTION
Table inspection is conducted by two/three/four inspectors (depends on hourly output ) to
inspect inside and out side of the garments. They will record hourly inspected garments,
defect found, defect percentage; also calculate average defect percentage, quality index of the
day and CV of defects. This will help to represent the defects graphically with the help of
MIS Inspector and is illustrated in (Annexure: 4.05). Monthly table defect analysis report
illustrated in (Annexure 4.06) is prepared and to compare it with operators monthly defect
analysis.
TWO HOURLY INSPECTIONS
i)
ii)
iii)
iv)
v)
vi)
FINAL INSPECTION
Section 5
PURPOSE:
To establish and maintain documented procedures for final inspection in order to verify that the
specified requirements for the product are met.
SCOPE:
This section applies to the product being produced in the XYZ Ltd. Factory facilities.
ACTIVITIES:
Final inspection is the inspection which is conducted before shipment or buyers
inspection. It is conducted in two stages.
i)
ii)
Day Final.
Lot Final.
DAY FINAL:
Day final inspection is the responsibility of factory QA Manager. He conducts this
inspection daily on available garments which has passed by TWO HOURLY inspection and is
conducted on the basis of US-MIL-STD-105E on desired AQL Illustrated in Acceptance
Sampling chapter. If it is passed, garments are ready for Central Q C Inspection or
Buyers 0 C inspection.
LOT FINAL:
Lot final is conducted by Central Q A Manager when the lot is passed by Factory Q.A Manager
before shipment or in case any buyer gives the authority to the factory to conduct final
inspection before shipment. It is also conducted when buyers inspection is conducted
before shipment. It is conducted as per US-MIL-STD-105E on desired AQL. If lot is passes, they
are ready for shipment and placed before buyer's representative for final inspection before the
shipment.
Day final and lot final inspection procedures are illustrated in Garments Inspection Procedure
Chapter,
17
STEP-II
a.
Spec sheet.
STEP-III
a.
b.
C.
d.
e.
f.
d.
e.
f.
g.
k.
I.
Collect packing list from the factory and check carton against the packing list.
Compare FOP sample with the approval sample and find out if there is any
deviation.
Check the shipping mark with the work sheet.
Select the carton for inspection by square root of .the total carton and select
carton number with the help of random number table illustrated in Sampling
Technique chapter.
Put signature on both the side of carton opening.
Bring the carton in the inspection room which should be sufficiently lighted, tidy and
clean.
Unseal the carton and check assortment, poly packing, hang tag, labels, color
tone etc.
Select the garments for fit audit size and color wise with respect to prescribed.
AQL of fit audit as per US-MIL-STD-105E illustrated in Acceptance Sample
chapter.
Conduct fit audit and identify total major and minor defects.
The defects will be called major if it exceeds tolerance and touch another size in
case of measurement.
The defect will be called minor if it exceeds tolerance but does not touch another size in
case of measurement.
Major and minor defects criteria for Visual audit have been illustrated below.
18
M.
If the total points major and minor exceeds points as per prescribes AQL, lot will be
rejected for fit audit.
n.
Select garments sample size for workmanship with the help of US-MIL-STD 105E,
illustrated in Acceptance Sampling chapter.
I
Inspect garments pcs by pcs.
ii.
Put arrow sticker on the defect position.
iii.
Classify defects as major and minor and score accordingly.
IV. if the total points, each major=10 and minor=0.5 exceed the prescribed points
as per desired AQL reject the lot.
v.
Complete data sheet of both visual and fit, take signature from the factory
representative on the sheet.
vi.
Replace defective garments in the carton by good-garments.
vii
Collect some defective garments for reference hand over these to the Person
concern for corrective and preventive action.
Different type of fabric defects for WOVEN, KNIT and DYEING or FINISHING are explained
as Annexure: 5.00
3.
4.
1.
ZIPPERS
1.
2,
3.
4.
5.
6.
9.
10.
11.
POCKET A ND F LA P
1.
2.
3.
4.
PRINTING DEFECTS:
1.
2.
STITCHING
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
21
12.
Button hole (skipped stitch, cut not securely caught in fabric, incomplete stitch, uncut not
aligned).
13. Button not securely sewn, not cross stitched when specified.
14. Bar tacks not as specified length, placement, width, stitch count or completely missing.
15. Blind stitch (103,503) excessive pick through 3/32 inch or more, or tight tension causing
distortion or puckering.
16. Beaded stitching (loose top of bobbin thread).
17. Button or button hole not aligned, causing noticeable bulge.
18. Conspicuous variation in length of collar points.
19. Conspicuous high/low pockets (A-Zone).
20. F -ant legs uneven off more than 1/4 inch on any fabric.
21. Part ^,f garment caught in any unrelated operation or stitching (unauthorized stitches).
22. Seams and stitching not as specified type.
23. Tight/Loose tension.
24. 24, Top stitching not uniform greater than -3/4 inch affecting appearance.
25. Permanent needle hole (needle cut, burrs).
26. Seam allowance (All zones) - join seam < 1 /2 inch. / double needle setting <
inch. Zipper setting < 1/4 inch.
FINISHING AND PACKAGING
1.
Not pressed / folded / hang / assorted as specified.
2.
Over pressing or under pressing/poor pressing defects including-shine, color change,
scorching or any other conspicuous "Hard" pressing defect.
1.
Labs, tickets, tags, logo, hanger size clip missing/incorrect, illegible or not specified.
2.
Item not dry when packed.
1.
Adhesive labels or adhesive residue visible from 3 inch. (?2 inch in any view).
2.
Searn should be pressed open.
3.
Burn or scorch mark.
4.
Shine marks on the surface of the garment.
5.
Sweaters pressed out of size.
PACKAGING
1.
2.
3.
4.
5.
6.
7.
8.
2.
3.
4.
1.
2.
3.
FABRIC:
1.
Broken
yarn (one yarn) zone B/C.
2.
Mispick (low contrast) zone C.
3.
Barre (low contrast) zone B.
4.
Needle hole (which holes do not run / enlarge).
5.
G a r m e n t s not within specified shade range or shade band.
6.
Printing defects:
i)
Incomplete coverage of color.
ii)
Design and pattern direction not as specified.
7.
Mismatched stripe/ plaid:
i)
On side seam or seat seam when requested in construction specification Over
Y4 inch.
ii)
1i)
On placket or pant fly Over 1/16 inch.
iii)
On center front panels or placket Over '/8 inch.
iv)
On pocket or flaps Over 1/8 inch.
v)
Skewed, bowed or biased fabric, solid or stripe over'/2 inch. side to side.
vi)
Shaded parts / thread / or visible components.
COMPONENTS AND TRIM:
1.
Any component not of specified color, dimension, or appearance,
2.
Hardware trim misaligned.
3.
3.
3.
LABEL.
1
2.
THREADS:
1.
Outside, Uncut thread over '/4 inch.
2.
Inside Uncut thread over 1/2 inch seen hanging below a cuff or hem or visible as
Presented.
STITCHING:
1.
2.
1.
2.
CONSTRUCTION:
(FRONT, BACK AND ASSEMBLY DEFECTS)
1.
2.
3.
4.
5.
6.
7.
8.
9.
Right versus left side seam / in seam difference not exceeds 1/4 - 1/2 inch.
10.
Neck rib and short sleeve cuff rib width variance greater than + 3/,s inch.
11.
Long sleeve cuff rib, bottom rib and turtleneck rib width variation greater than + X inch.
12.
Fly that gaps or doesn't lay flat, exposed zipper tape when fly is closed.
3.
4.
5.
6.
2.
CONSTRUCTION
1.
2.
Under collar showing outside of top collar, topstitch seams not balanced top to bottom
(rolled).
3.
4.
5.
POCKET DEFECTS
1.
2.
3.
4.
5.
6.
7.
1.
1.
2.
HEM DEFECTS
1.
2.
3.
4.
5.
High/lpN bottom hem difference greater than Y4 inch. side to side, or back to
front.
Lining less than 1/2 inch. below top edge of the shell hem turn back.
BUTTON/BUTTONHOLE DEFECTS
1.
2.
3.
4.
FINISHING
1.
2.
3.
SAMPLING TECHNIQUE
The purpose of sampling is to draw correct conclusion about the population from the'
sample, now if the sampling is not proper, we may be misguided for taking action onthe basis of wrong sampling. Again a inspector can not check all the items produced in
a factory in the whole day, it will cause more man power, more cost, more time and
more labor. If proper, sampling technique is used to draw sample, it will not only
reduce these fa cto rs, wi l l a l so re d u ce th e mo no to n ou sn e ss o f th e i n spe cto r. On e
o f th e mo st important thing of sampling technique is the business of the inspector. Inspector
can not take sample as per his wish, he must follow the random number table
and probability each item to be drawn is equal. There are various types of
sampling of which, sample random sampling, stratified random sampling,
systematic sampling are commonly used.
SIMPLE RANDOM SAMPLING :- Is a method of selection n units out of N, such that
every one of the Cn samples has an equal chance of being chosen. It is the
simplest type of probability sampling and is the basis of most of the other sampling
methods. In practice a single random sample is drawn unit by unit. I he units of the
population are numbered I to N.A series of random numbers between I and N are
drawn with the help of random number table or computer which produces such table.
of size 5. For these purpose we need to select three digits number 001 to 750.
First it is necessary to determine the starting point of the table. The random
number table contains 50 rows and 50 columns of digits. We are starting from 8 t h
row 39 t h column from there the first number is 471, 098, 443, 335 1 015 it we arrange
them in order then 015, 098, 335, 443, 471. Again we want to select sample of seize
10 from a population 500, for this we have to select three digit number i.e. from 001 to
500. Let us start from row 30 arid column 11 then our first number will be 732 but it is
not in our serial no so we will exclude it, by going down we will have 752, 640, we will also
exclude these.
Next 268, 454, 013, 201, 017, 194, 361, 452, 419, 312 excluding all the numbers
which are out of serial. Arranging the numbers in order 013, 017, 194, 201, 268, 312,
361, 419, 452, 454 these are the sample numbers which we want to select randomly.
PRODUCER'S RISK :- The probability of rejecting a lot under the sampling inspection
plan when the fraction defective in the lot is actually with in specified limit is called
producer's risk and is denoted by "Pp"
CONSUMER'S RISK :- the probability of accepting a lot with higher fraction defective
than the specified limit under the sampling inspection plan is called consumer's risk.
And is denoted by "Pc".
SINGLE SAMAPLING INSPECTION PLAN:- Is the sampling inspection plan in
which a decision to accept or to reject a lot is reached after the inspection of a single sample.
PROCESS AVERAGE QUALITY:- Expected quality of products form a given process,
usually estimated from first sample inspection results of past lots.
ACCEPTABLE QUALITY LEVEL :- The maximum percent defective that, for purpose
of sampling inspection, can be considered satisfactory as a process average is
called acceptable quality level anti is denoted by AQL.
PROBABILITY OF ACCEPTANCE :- Probability that a lot or will be accepted is called
probability of acceptance and is denoted by "Pa"
OPER ATING CHARECTERSTIC CURVE OR O.C CURVE :- A curve showing the
relation between the probability of acceptance, either lot quality or . process
quality, which ever is applicable is called O.C CURVE. The stealer the OC CURVE,
the greater is the protector to the consumer against accepting a bad lot.
AVERAGE SAMPLE NUMBER:- The expected value of the sample size required for
Coming to a decision, i.e, for acceptance or rejection of a lot, under the sampling
inspection plan is called average sample number and is denoted by ASN. The curve obtained
by plotting ASN against "P" is called ASN curve. Lower the ASN curve better is the
sampling inspection plan.
MAJOR DEFECT.- A major defect is a defect that is likely to result in failure, or to
reduce materially the Liability of the unit of product for its intended purpose.
M I N O R D E F E C T:- A m i n o r d e f e c t i s a d e f e c t t h a t i s n o t l i k e l y t o r e d u c e
m a t e r i a l l y t h e u s a b i l i t y o f t h e u n i t o f p r o d u c t for its intended purpose, or a
departure from established standards having little bearing on the effective use or
operation of the unit. Minor defects may be classified into two categories, more
important minor defects may be designated as Minor "A" and less important ones, Minor
"B"
C R ITOR I A FOR SH IF TIN G TO TIGH TEN ED INSPECTICN:- When normal inspection
is on effect, tightened inspection to be instituted when 2 out of 5 consecutive lots or
batches have been rejected on original inspection.
C R I TO R I A FO R S H I F TI N G TO N O R M AL I N S P E C TI O N F R O M
TI G H TE N E D
INSPECTICN:- When tightened inspection is in effect, normal inspection shall be
28
(a)
(b)
(c)
(d)
The preceding 10 lots or batches have been on normal inspection and has
been accepted on original inspection.
The total number of defects in the samples from the preceding 10 lots or batches are
equal to or less than the desired level.
Production is at a steady rate.
Reduced inspection is considered desirable by the responsible authority.
C R I T E R I A F O R S H I F T I N G T O N O R M AL I N S P E C T I O N F R O M R E D U C E D
INSPECTION :- When reduced inspection is on effect, normal inspection must be
reinstated whenever a lot or batch is rejected or production becomes in e-regular .or
delayed or other conditions warrant that normal inspection shall be instituted.
PURPOSE:
ACTIVITIES:
9.3.1 Non-conforming goods are identified during the checking of receiving section . Process
inspection or final inspection.
29
When a major nor conformance is discovered i.e. (one that requires a managerial"{.,
executive decision regarding it's disposition) it is so identified and segregated," subject to
the appropriate management decision, the defective goods are reworked, accepted on
concession, re-graded or rejected.
W`here appropriate, the customer is consulted concerning any concession.
CONCLUSION
Quality has always been a primary requirement and consider to be the life of a garment. There is
no denying the fact that XYZ Ltd. had
4 Quality Control System in the production process since its birth but there might
been following
have been differences in those applications in her five factories. Compiling this quality manual
is a humble effort to put almost all necessary details of Quality Control System to ensure that
all our factories have a written Manual/ Guideline in black and white to follow. In the beginning we
will not concentrate on the statistical Quality Control System. We will follow this after a while
when we have enough and required manpower to exercise that. Any positive inclusion in this
manual which will help the factories in improving quality is always welcome; but has to done with
prior approval from the Managing Director, XYZ Ltd. We all need to educate and train our work
force in line with this Quality Manual to try ands streamline our quality system. Our united and
sincere effort only can help to improve in the sector of quality.
XYZ Ltd.
QUALTIY MANUAL
Prepared Date :
Issued date :
Prepared by :
Checked by :
Approved by :
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