Dell Enterprise Manager 2015 R3

Release Notes
Dell Enterprise Manager allows an administrator to manage and monitor multiple Storage Centers,
FluidFS clusters, and Fluid Cache for SAN clusters. Dell Enterprise Manager 2015 R3 introduces new
features and enhancements, and fixes issues present in the previous release.

Document Revision History

Revision Date

Description

Initial release of Enterprise Manager 2015 R3

January 2016

Contents
Management Compatibility................................................................................................................... 1
Software and Hardware Requirements................................................................................................ 2
New in This Release.............................................................................................................................. 4
Fixed Issues............................................................................................................................................ 5
Known Issues......................................................................................................................................... 5
Installation Instructions....................................................................................................................... 10
Updating to Enterprise Manager 2015 R3.......................................................................................... 10
Migrating a Data Collector from 32-bit to 64-bit.............................................................................. 10
Support Resources...............................................................................................................................11

Management Compatibility
Enterprise Manager manages Dell storage products and also provides management integration for
Microsoft and VMware products.
Enterprise Manager is compatible with the products listed in the following table.
Product

Version

Dell Storage Center

Storage Center OS versions 5.66.7

NOTE: Version 6.4.1 is not supported.

DellFS8600

FluidFS versions 3.05.0

Dell Fluid Cache for SAN

Version 2.0.0

Microsoft System Center Virtual Machine Manager

(SCVMM)

Versions 2012, 2012 SP1, and 2012 R2

VMware vCenter Site Recovery Manager (SRM

Versions 5.1, 5.5, 5.8, 6.0, and 6.1

Document Number: 680-050-014
Rev. A
2016 - 01

Product

Version
NOTE: Compatibility is provided by the Dell
Storage Replication Adapter (SRA) 6.2.2.

Software and Hardware Requirements

The following sections list the requirements for the Enterprise Manager Data Collector, Dell Storage
Client, and Enterprise Manager Server Agent.

Dell Storage Client Requirements

The following table lists the requirements for the Dell Storage Client.
Component

Requirements

Operating
system

Any of the following 32-bit or 64-bit operating systems (with the latest service packs):

Windows Vista
Windows 7
Windows 8
Windows 10
Windows Server 2008
Windows Server 2008 R2

Any of the following (64-bit only):

Windows Server 2012

Windows Server 2012 R2
Red Hat Enterprise Linux 6
Red Hat Enterprise Linux 7
SUSE Linux Enterprise 12
Oracle Linux 6.5
Oracle Linux 7.0
NOTE: Windows Server Core is not supported.

CPU

32-bit (x86) or 64-bit (x64) microprocessor with Windows OS

NOTE: Linux versions of the Dell Storage Client support only 64-bit
microprocessors.

Software
Web browser

Microsoft .NET Framework 4.0 (Windows Only)

Any of the following web browsers:

Internet Explorer
Firefox
Safari
Google Chrome
Microsoft Edge
NOTE: Other web browsers may work but are not officially supported.

Data Collector Requirements

The following table lists the Enterprise Manager Data Collector requirements.
Component

Requirements

Operating
system

Any of the following 64-bit operating systems with the latest service packs:

Windows Server 2008

Windows Server 2008 R2
Windows Server 2012
Windows Server 2012 R2
NOTE: 32-bit operating systems are not supported, and Windows Server Core is
not supported.

CPU

64-bit (x64) microprocessor with two or more cores

RAM

At least 4 GB ; 8 GB if using the Dell Storage Replication Adapter (SRA) for VMware
vCenter Site Recovery Manager

Disk space

At least 20 GB; additional space is required to manage FluidFS cluster software

upgrades

Software

All of the following:

Microsoft .NET Framework 4.0 Full
Windows PowerShell 3.0 or higher (for SMI-S only)

Web browser

Any of the following web browsers:

Internet Explorer
Firefox
Safari
Google Chrome
Microsoft Edge
NOTE: Other web browsers may work but are not officially supported.

External
Database

One of the following:

Microsoft SQL Server 2008

Microsoft SQL Server 2008 Express (limited to 4 GB)
Microsoft SQL Server 2008 R2
Microsoft SQL Server 2008 R2 Express (limited to 10 GB)
Microsoft SQL Server 2012
Microsoft SQL Server 2012 Express (limited to 10 GB)
Microsoft SQL Server 2014
Microsoft SQL Server 2014 Express (limited to 10 GB)
MySQL 5.5
NOTE: The embedded database stored on the file system can be used instead of
an external database. However, the embedded database is limited to 64 GB and
retains only the last 30 days of data. The embedded database is not
recommended for a production environment.

Server Agent Requirements

The following table lists the requirements for the Enterprise Manager Server Agent for Windows-based
servers.
Component

Requirements

Operating
system

Any of the following 32-bit or 64-bit operating systems (with the latest service packs):

CPU

32-bit (x86) or 64-bit (x64) microprocessor

Software

Windows Server 2008 (full installation only)

Windows Server 2008 R2 (full or core installation)
Windows Storage Server 2008 R2
Windows Server 2012 (full or core installation)
Windows Server 2012 R2 (full or core installation)

Microsoft .NET Framework 4.0 Full

Microsoft Windows Installer 4.5 (included with Windows Server 2008 and later)

New in This Release

Enterprise Manager 2015 R3 offers the following new features and enhancements. For more details, see
the Dell Enterprise Manager 2015 R3 Administrators Guide.

Dell Storage API Support for REST

Dell Storage API version 2.2 supports the REST API service. REST clients format API objects and methods
as either JSON or XML. The clients then invoke them on the Data Collector by sending an HTTP request.
The Data Collector executes the API method and returns the result as JSON or XML in the HTTP response
body.
For more information on REST API, see the Dell Storage REST API Getting Started Guide.

FluidFS v5 Support
Dell Enterprise Manager version 2015 R3 supports FluidFS v5. New features in FluidFS v5 include:

Extended Protocol Support

Data Protection Enhancements

Access Control Enhancements

Improved Manageability and Flexibility

For more information on FluidFS v5, see the Dell FluidFS Version 5.0 Release Notes.

Active Directory One-Way Trust Support

Dell Enterprise Manager version 2015 R3 supports one-way trusts for Active Directory users. Active
Directory access can now be granted to users that belong to domains where a one-way trust is
configured.
NOTE: Directory service groups are not supported for one-way trust domains.

Fixed Issues
The following sections summarize the issues fixed in Enterprise Manager 2015 R3.

Fixed Issues in Version 2015 R3

The following issues are fixed in Dell Enterprise Manager verison 2015 R3.
Issue

Description

CQ00496270

The Storage Summary view does not display Configured Volume Space and
Oversubscribed Space statistics.

CQ00496925
CQ00494813

Group authentication fails when users domains contain different suffixes.

CQ00494547

The Bad Space field on the Storage Summary page reports bad space after
replacing the drive with bad space.

CQ00498250

After deleting a Live Volume with Automatic Failover and Automatic Restore
enabled then restoring the Live Volume using Restore/Restart DR Volumes,
Storage Center restores the Live Volume as an asynchronous Live Volume
with Automatic Failover.

CQ00479238

After successfully configuring the Data Collector for Active Directory, users in
that Active Directory group are not able to log in to the Data Collector.

CQ00489906

Enterprise Manager does not support mixed-case Active Directory trust

domains.

CQ00479238

Adding Active Directory users to Enterprise Manager fails after adding the
Data Collector server to the Active Directory realm.

Known Issues
The following issues are unresolved in Enterprise Manager 2015 R3.
Issue

Description

CQ00489488

The Host Setup wizard for VMware wizard does not allow you to select an
HBA on an ESX host if that host contains adapters that are not VMware
software iSCSI adapters.
Workaround: Setup the server manually using the Create Server dialog box.

CQ00499510

When creating an iSCSI Fault Domain with unconfigured QRQ ports, an error
appears after enabling VLAN tagging.
Workaround: Enable VLAN tagging after creating the Fault Domain.

CQ00475839

After reinstalling Enterprise Manager, the Data Collector fails to scan the
Active Directory realm.
Workaround: None

CQ00494553

After a Copy or Migrate operation completes, Enterprise Manager does not

delete the Copy or Migrate object when the Copy or Migrate was scheduled.

Issue

Description
Workaround: Manually delete the Copy or Migrate object.

CQ00501911

Creating a server using the Create Server from VMware vSphere or vCenter
wizard fails if the host contains adapters that are not VMware software iSCSI
adapters.
Workaround: Create the server manually using the Create Server dialog box.

CQ00498744

The Storage Client may freeze after attempting to create multiple volumes on
a Storage Center without Storage Types.
Workaround: On SCv2000 series Storage Centers, create a single volume on
the Storage Center before creating multiple volumes. On all other Storage
Centers, create a Storage Type before creating volumes.

CQ00498688

Setting up a server object fails when directly connected to a Storage Center

connected to the server using SAS.
Workaround: Update Storage Center to version 6.7.

CQ00486044

The status of a secondary Live Volume remains down after bringing the
primary Storage Center back online.
Workaround: None

CQ00485064

When directly connected to a Storage Center with the Dell Storage Client,
Volume Manager and Reporter users are unable to modify their user settings
in Edit User Settings.
Workaround: None

CQ00487024

Running the Create Server from VMware vSphere or vCenter wizard for a
VMware server cluster creates duplicate Storage Center server cluster objects
for each node in the VMware server cluster.
Workaround: None

CQ00470213

Creating an RDM for a VM hosted on an ESX server maps the volume to the
server in the cluster instead of the cluster object.
Workaround: Manually promote the volume to the ESX server cluster
mappings. Then, rescan for hosts on the vCenter server.

CQ00397595

Setting up a remote connection between Storage Centers using fault

domains with CHAP enabled removes all CHAP settings.
Workaround: Reconfigure CHAP on the fault domains after setting up the
remote connection.

CQ00396637

If a storage object associated with a restore point activation configuration is

deleted the activation configuration still attempts to use the deleted storage
object.

CQ00472954

If the SMTP configuration emails contain < or >, Data Collector may lose
configuration data causing configuration settings revert to defaults after a
Data Collector restart.
Workaround: None

Issue

Description

CQ00486195

After performing an import from an PS Series storage array, Storage Center

continues to attempt to login to the target volume. This causes multiple
failure logs.
Workaround:
1.
2.

Delete the remote connection to the Storage Center.

Configure another remote connection to the Storage Center.

CQ00485216

Creating a server object for a vSphere server fails when using the shortened
host name.
Workaround: Use the full host name including the domain.

CQ00483977

An error appears when viewing the Volumes tab in the Storage Type storage
object.
Workaround: None

CQ00391230

When creating multiple replications or Live Volumes simultaneously,

correcting a configuration error and resuming the process can create
duplicate replications or Live Volumes.
Workaround: If a creation operation fails, do not use the wizard to correct
the configuration error and continue. Instead, exit and restart the wizard, then
resume creating replications or Live Volumes from the point of failure.

CQ00371429

After a Storage Center goes down and comes back online, a primary or
remote Data Collector fails to reconnect to the Storage Center.
Workaround:

Primary Data Collector: In the Client, select the Storage Center, then
click Reconnect to Storage Center.
Remote Data Collector: On the remote Data Collector, use Data
Collector Manager to restart the Data Collector service.

CQ00295607

After upgrading to Enterprise Manager 2014 R2 from version 6.2 or earlier,

attempting to log on to the Client using a saved password fails and generates
an error.
Workaround: Clear the Password field and reenter the correct password.

CQ00381559

Error retrieving certificate from the Data Collector.

Workaround: Download and install the hotfix provided by Microsoft at http://
support.microsoft.com/kb/2577795.

CQ00342462

On 32bit Windows servers, attempting to upgrade a Server Agent from 6.1 or

earlier fails and displays an error.
Workaround: Uninstall the existing Server Agent before installing the new
Server Agent.

CQ00227094

When a multipage automated report is printed in portrait orientation, the first

page is printed in portrait orientation and subsequent pages are incorrectly
printed in landscape orientation.
Workaround: Save the report as PDF and print it using a different application.

Issue

Description

CQ00327530

When uninstalling the Server Agent, an erroneous prompt to restart the server
appears.
Workaround: Ignore the prompt.

CQ00425572

Potential memory leak caused by using the an unsupported SMI-S client

software causing the Data Collector to crash.
Workaround: None

CQ00394556

Running a query on an Enterprise Manager database fails to return data due

to a change in character limits a database column.
Workaround: None

Known Issues Related to Dell Fluid Cache for SAN Clusters

The following issues related to Dell Fluid Cache for SAN clusters are present in Enterprise Manager 2015
R1.
Issue

Description

CQ00389060

If a Fluid Cache cluster is renamed while the associated Storage Center is

down, the Fluid Cache server cluster is not renamed on the Storage Center.
This issue does not affect the functionality of the cluster.
Workaround: Manually rename the Fluid Cache server objects on the Storage
Center.

CQ00385903

When a Fluid Cache cluster is selected on the Storage view, the Charting tab
may initially display no data or data that is inaccurate. When the charting data
automatically refreshes, the correct data is displayed.
Workaround: None.

Known Issues Related to SMI-S and Microsoft SCVMM 2012

The following issues have been reported for Enterprise Manager version 2015 R1 in relation to SMI-S and
Microsoft System Center Virtual Machine Manager (SCVMM) 2012.
Issue

Description

CQ00372907

SMI-S logs rapidly grow in size if every CIM_XML request is individually

authenticated.
Workaround: Disable logging for SMI-S on the Data Collector.
1.
2.
3.
4.

CQ00222093

Stop the Data Collector service.

Use a text editor to open the file \msaservice\conf\cimserver_base.conf
in the Data Collector intallation folder.
Change enableAuditLog=true to enableAuditLog=false.
Start the Data Collector service.

When using scripted PowerShell cmdlets to perform management operations

on large numbers of objects, SCVMM errors might occur.
Workaround:

Issue

Description

Update Microsoft SCVMM 2012 by installing Update Rollup 1 for System

Center 2012.
If you cannot install the update, insert delays between operations to avoid
SCVMM errors.

Known Issues Related to VMware vCenter SRM 5.x

The following issues related to VMware vCenter SRM 5.x are present in Enterprise Manager 2015 R1.
Issue

Description

CQ00489173

VMware SRM reprotect may fail to reverse replications on larger systems.

Workaround: Perform the following steps to reverse the replication:
1.
2.
3.
4.
5.
6.
7.
8.
9.

Identify the volumes associated with the failed recovery plan on the
target Storage Center.
Unmap the volumes from the servers.
Delete all restore points for the volumes.
Delete all replication objects in the Replication tab for the volumes.
Reconfigure the replication to the target Storage Center using the
existing volumes.
Delete any failed protection groups and recovery plans in SRM.
Rediscover the volumes in SRM.
Recreate the protection groups and recovery plans.
Run the Test and Cleanup.

Known Vendor Issues

The following issues affect Enterprise Manager but are caused by other products.
Issue

Description

CQ00413896

When setting up multiple ESX servers on an SCv2000 series Storage Center

with SAS front-end, its difficult to identify the WWNs for an HBA. When more
than one server is connected to the Storage Center, multiple WWNs appear in
the Create Server dialog box without an indication of the server where the
HBA is installed.
Workaround: Connect and setup each server one at a time.
1.
2.
3.
4.

Update the drivers for the HBA on the server.

Connect the first server to the controller.
Setup the server object using the WWNs that appear for that server.
Repeat steps 2 and 3 for each additional server.
NOTE: Setup the server object with the Create a Server dialog box. The
automated host setup wizard does not support ESX servers over SAS.

Installation Instructions
For instructions on installing and setting up Enterprise Manager, see the Dell Enterprise Manager 2015 R3
Installation Guide.

Updating to Enterprise Manager 2015 R3

Update the Data Collector, Dell Storage Client. and Server Agent.

The Data Collector being updated must be running version 6.1 or later.

The server that hosts the Data Collector must be running a 64-bit operating system. If the Data
Collector is installed on a 32bit server, migrate to a 64bit operating system.

For each managed Storage Center, the Storage Center certificate must contain the host name or
management IP address used to add the Storage Center to Enterprise Manager. For instructions on
regenerating an SSL certificate, see the Storage Center Administrators Guide.

1.

Download the Enterprise Manager software.

2.

Upgrade the primary Enterprise Manager Data Collector.

a. Unzip the Enterprise Manager Data Collector Setup file.
b. Run the Enterprise Manager Data Collector Setup file to upgrade the Data Collector.

3.

If you are using a remote Data Collector, repeat Step 2 on the server that hosts the remote Data
Collector.

4.

Upgrade all Dell Storage Clients.

a. Use the Dell Storage Client to connect to the upgraded Data Collector.
b. When you are prompted, download and install the new Dell Storage Client.

5.

Upgrade the Enterprise Manager Server Agents on all Windows servers.

a. Download the updated Server Agent Installer from the Data Collector website. Do not use the
CHECK FOR UPGRADE option in the Server Agent Manager to perform the upgrade.
b. Run the Server Agent Installer to install the updated version.

Migrating a Data Collector from 32-bit to 64-bit

A Data Collector that is installed on a 32bit server cannot be directly upgraded to version 2015 R3
because Enterprise Manager 6.3.1 removed Data Collector support for 32bit operating systems. To
upgrade to version 2015 R3, install the Data Collector on a 64bit server, and then migrate the data from
the old Data Collector to the new Data Collector.
1.

On a 64bit server, install the same Data Collector version that is running on the existing 32bit server.

2.

Migrate the Data Collector configuration from the 32bit server to the 64bit server. For specific
instructions, see the Data Collector Management chapter in the Enterprise Manager Administrators
Guide.

3.

Upgrade the Data Collector on the 64bit server to version 2015 R3.

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Support Resources
The following section provides resources for finding more information on using Enterprise Manager.

Related Documentation
The following documents are available for Enterprise Manager version 2015 R3.

Dell Enterprise Manager 2015 R3 Installation Guide (Document number: 680-028-019)

Provides installation and setup instructions.

Dell Enterprise Manager 2015 R3 Administrators Guide (Document number: 680-017-022)

Provides instructions for using the Data Collector Manager and the Dell Storage Client.

Dell Enterprise Manager 2015 R3 Online Help

Provides context-sensitive help for the Dell Storage Client, Data Collector Manager, and the Enterprise
Manager Server Agent.

Finding Documentation
The following locations contain documentation that may be useful when managing Dell Storage
products with Enterprise Manager.

Dell Support
Provides documentation for Dell Storage Products. Go to: www.dell.com/support.

Dell TechCenter
Provides technical white papers, best practice guides, and frequently asked questions about Dell
Storage products. Go to: http://en.community.dell.com/techcenter/storage/.

Contacting Dell
For more information and customer support, go to www.dell.com/support.

Copyright 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and
intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc. in the United States and/or other
jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

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