You are on page 1of 3

3G Coe

GTL has been in the telecom market for over 22 years delivering services that addresses major needs of
setting up and running the telecom network. Moreover, GTL over the years is known to time the market well
with its service offerings.

3G being the next big opportunity, GTL has taken initiatives in setting up Centre of Excellence (CoE) for3G
that is focused on bringing together strategic assets, defined processes and multi-disciplined skill sets
necessary to deliver 3G services required by Telecom Service providers and equipment manufacturers.

The 3G CoE integrates GTL’s traditional strength in ENGINEERING and IMPLEMENTATION services with new
capabilities like MANAGED SERVICES in order to provide end-to-end gamut of services to its customers.

3G CoE has a pool of experienced and trained resources that assimilates GTL’s capabilities of deploying 3G
networks worldwide.

GTL has Operations across 46 countries and employs more than 25,000 professionals. We have been
partnering with leading telecom operators and OEMs to offer its expertise in wireless communications for
more than 22 years. From 2G Networks to 3G and 4G, from WiMax to IPTV, GTL provides complete life-cycle
solutions around Network Services:

GTL's services cover end-to-end services from planning & build to managed services of 3G
networks.

Trained resources on various 3G equipment and tools.

Extensive experience and long standing relationships with equipment manufacturers.

Technology and vendor agnostic skill set.

Unique combination of tasks carried out Offshore and Onsite to give cost efficiencies.

Experience in 3G networks in regions such as Europe and Asia Pacific which is now
leveraged to offer services in emerging markets.

Skilled Manpower:

The 3G Centre of Excellence team constitutes system engineers trained on specific skill sets required for
planning, roll out and operations of 3G networks and have hands-on experience on various OEM products.
The team profile includes:

RF Planners

Performance Engineers

Transmission Planners

3G Product Engineers

IP Core Engineers

Our skilled professionals complement the in-house resources and expertise with flexible support for entire
Network activities.

Rollout Capabilities:

Our 3G Network Rollout Capabilities include End-to-End services from Radio Network Planning,
Optimization, Backhaul Planning & Design, Installation & Commissioning of Node B, RNC, Core Network
and CPE to Program Management, NOC Management, and Active & Passive O&M.

Operational Competencies:

Level 1 and 2 competencies in Systems Engineering


End-to-end solution delivery capability
Project sizing, planning, scheduling, resource planning, time and cost monitoring
Wherewithal in System Integration; Support and Managed Services
Processes:

In GTL, managing quality to achieve excellence means managing organization, business or unit so that
every job, every process is carried out right first time, every time. We have adopted holistic approach that
affects and involves everyone – employees, customers, suppliers, shareholders and society. This was
reflected when we received “Golden Peacock National Quality Award” in the service category.
Our focus on quality underlies every engineering decision, every cross-functional team, every network
installation, and every customer contract. Our Quality Management System has been further enhanced by
implementing the requirements of TL9000 standards which measure the quality of telecommunication
services and track the performance excellence by defining system requirements, eliminating the need for
multiple quality management standards and providing a consistent set of quality expectations. GTL's
operational excellence is a result of implementing blend of Quality Tools like ISO 14001:2004, SA
8000:2001 and ISO 9001:2000.
Through dedicated Project Managed Office, more than 100 PMI trained, 25 PMI certified resources and
online project management tools GTL’s has defined and put in practice standard operating processes (SOP)
to govern deliveries in every aspect of its customer engagement including:

Radio and Transmission Network Planning


Ready for Installation (RFI) Surveys, Installation & Commissioning
Site Takeovers for O&M, Field Level Maintenance
Network Operations Centre activities such as monitoring, trouble ticketing and escalation,
fault resolution and root cause analysis
Radio Network Optimization

Emphasis on SLAs and KPI linked delivery form an integral component of GTL's project execution
processes. A way of modularizing the SLAs is a mature process that GTL has adopted with KPIs tied to
performance of the network elements.
The Implementation approach for executing the projects is divided in two stages:

Pre-Project Award

Systems and processes defined to include:

Business Acceptance System

Proposal Generation System

RFP Closing System

Order acceptance/RFI (Ready for Implementation) System

Post - Project Award

Project Management Processes:

There are 5 key process groups primarily the Initiation Process, The Planning Process, The execution
Process, The Monitoring & Control Process and the Closing Process. These processes work across various
functions of project.
Initiation Process: Defines or authorizes a project or a project phase.
Planning Process: Defines and refines objective, and plans the course of action required to attain the
objective and the scope that the project was undertaken to address.

Execution Process: Integrates people and other resources to carry out the project management plan for
the project.

Monitoring and Control Process: Regularly measures and monitors progress to identify variance from
the project management plan so that corrective action can be taken when necessary to meet project
objectives.

MClosing Process: Formalizes the acceptance of the product, services or results and brings the project or
a project phase to an orderly end.

You might also like