You are on page 1of 14

!

!
!
!
!
!
!
!
MSc Marketing Management
Marketing Management & Strategy
Tutor: Hazel Huang

!
!
Summative Report
Case Study: Red Bull

!
2000 words

!
!
Anonymous Code
Z0942865

!
January, 2014
1

Table of Contents
Marketing issues for Red Bull

2. Marketing strategy

2.1. Marketing objectives

2.2. Creative Strategy

2.3. Marketing Communication

3. Contingency plan in case of changing attitude towards competitors


2.1. Analysis of competitors
2.2. Marketing strategy

9
9
10

4. Conclusion

11

5. References

12

Table of Figures
Figure 1. Types of energy drinks used, by gender, May 2012

Figure 2. Brand shares in the UK take-home sports and energy drinks, 2011

10

Figure 3. Brand shares in the UK take-home sports and energy drinks,


2012/13

10

!
!

!
!
!

1. Marketing issues for Red Bull

From the Red Bull case study (Kumar at al., 2005), four marketing issues can be
addressed. Firstly, the Red Bull brand faces significant competition from large industry
companies including Pepsi and Coca-Cola, in addition to retailer brands such as Blue
Charge by Wal-Mart. Secondly, Red Bull has been criticised for its limited product
development, as there is (2005) only one other version of Red Bull, which is sugar-free.
Thirdly, the question of whether Red Bull should use more traditional ways of marketing
was raised in the case study (Kumar at al., 2005), but this could be linked to the final issue
- an increase of consumption by retaining ageing consumers as well attracting new ones
from a younger population.

Regarding competitors, it is true that these could take over some of Red Bull's share in the
market; however, the case study states that even though twenty-three new competitors
entered the market in 2000, they managed to overtake only 14% of the energy drinks
market (Kumar at al., 2005). Moreover, as showed by Dahlen et al (2010) in the case of
Pepsi competing with Coca-Cola: Pepsi tastes at least as good as Coca-Cola but cannot
translate this factor into brand sales and market share (p.27). This statement therefore
argues that despite the high number of competitors, Red Bull has something its
competitors do not a strong and consistent brand image (Euromonitor, 2013, p.6).
Simply stated, Red Bull's high brand equity means that consumers feel and think about the
brand much more strongly than they do about its competing brands. Red Bull is for many
consumers synonymous with energy drinks (Euromonitor, 2013), in a similar way as the
iPod is synonymous with MP3 players (Levy, 2006).

!
Slow or very limited product development in the case of Red Bull can be criticised as one
way of expanding sales in order to produce a new product. On the other hand, it can be
4

argued that Red Bull as a brand is known for being energy drink focused; thus, expanding
into the soft-drink sector, for instance, could have a negative effect on the brand's image
(Heckman, 2010). Moreover, taking in account the development of different flavours, it
must be highlighted that consumers tend to stick to original products rather than
alternatives (Mintel, 2012). Therefore, product development is an option for Red Bull;
however, it is not the most important issue to be addressed for increasing sales.

!
Finally, as highlighted above, the brand's marketing strategy is highly dependent on its
target consumers; hence, the final and most important marketing issue concerns a
strategy for increasing the consumption of Red Bull. Ideally, this could be done by keeping
existing but ageing customers who stop or lower their consumption of energy drinks due to
their symbolic meaning (Levy and Rook, 1999) bound with youngster culture, craziness
and extremism, by alternating Red Bulls current image (Marketline, 2012).

!
!
2. Marketing strategy

Red Bull, as a successful and pioneering brand of the energy drink sector has developed a
coherent, dominant and persistent idea embedded in all its communication: Red Bull gives
you wings (Kumar at al., 2005, p.4). Moreover, it has been successful in attracting new
young consumers (Euromonitor, 2012) by linking its brand image with extremism, energy
and mystique. This tactic appeals strongly to youngsters; on the other hand, it has led to
the loss of Red Bulls ageing consumers, as the image of an employee with a can of Red
Bull is not widely acceptable due to the symbolism of the brand portraying such a person
as unprofessional and exhibiting childish behaviour (Brasel and Gips, 2011). Hence, in
order to keep those working professionals loyal while attracting a younger generation at
the same time, the Red Bull brand image should be altered (Levy and Rook, 1999). In
5

accordance, Kjedgaard (2009) argues that partly, consumer express their identity through
the brands they use. Hence, the symbolic meaning of Red Bull is massively important in
sending its meaning to consumers. According to Kapferer (2000, p.56), products are mute:
the brand is what gives them meaning and purpose, telling us how a product should be
read. Thus, by creating an acceptable meaning that can be related to as many age groups
as possible, Red Bull may expand its original targeted group of 16-29-year-old males
(Euromonitor, 2012) and subsequently increase its sales.

!
!

2.1. Marketing objectives


Red Bull should expands its original targeted group of young active men (Euromonitor,
2012) to ordinary students, as even though this target group may not be as wildly social or
participate in adrenaline-fuelled sports, they nonetheless need to stay awake and
concentrate for long hours on end studying. Moreover, the ageing consumers from 25 to
45, who had in the past been moving away from Red Bull consumption (Kumar, 2005)
must also be targeted, as they can also benefit from Red Bull's positive effects (e.g.,
vitalises body and mind) (Reynolds, 2011). For example, an executive finishing an annual
report, a retailer conducting exhausting inventory checks or even a taxi driver during an
evening shift. In addition, the targeted consumer group should also be extended to
females, as in our post-modern and emancipated society (Raaij, 1993), women - though
not in the same numbers - purchase similar products and engage in similar activities as
men (Figure 1).

!
!
!
!
!
6

!
!
!
!
!
!
!
!
!
!
Figure 1. Types of energy drinks used, by gender, May 2012 (Price, 2013)

!
!
2.2. Creative Strategy
In order to appeal to a broader market, the Red Bull image and symbolic meaning should
be altered to change Red Bull of being perceived as speed in a can, liquid cocaine or
even liquid viagra (Kumar at al., 2005). Moreover, the current Red Bull slogan gives you
wings may symbolise the light feeling, or even metaphorical feeling of flying linked to
drugs use and irresponsibility (Reynolds, 2011), which is strengthen by above mentioned
nicknames (Levy and Rook, 1999). Therefore, the slogan should be changed into one that
appeals to wider age group and is not associated with any extreme or illegal activity
(Dahlen at al., 2010). A suggested alternation is brake the limits as it can be used in
advertisements and fits a variety of situations, for example, the previously mentioned
executive trying to finish his/hers report. Two realities may be shown in a marketing
campaign using this slogan, where in one, he/she is falling asleep on a desk full of papers,

while in the alternative reality he/she drinks Red Bull and finishes the report on time,
hence, breaks the limits.

!
!

2.3. Marketing Communication


Good marketing communication should be based on one simple message that is being
communicated though all media platforms (Light, 2004). Red Bulls marketing approach of
limited mass media advertising in favour of word of mouth and buzz promotion, supported
by event sponsoring, has had great success (Marketline, 2012). Moreover, this
promotional tactic is the reason for Red Bulls exclusivity and popularity; hence, it should
not be changed. However, due to the broadening of the brand's target groups, promotion
of Red Bull in places such as offices, hospitals and universities should be added. Red Bull
has been successful in placing branded fridges in bars and restaurants (Kumar at al.,
2005); therefore, their placement in office buildings and hospitals for use by executives,
office workers, doctors and medical attendants may indicate the product's suitability for
use in the workplace. Moreover, the creation of student Brand Managers has in the past
served as a successful approach by Red Bulls marketing department. However, this
approach mainly focused on university parties and the use of Red Bull as a mixer with
vodka (Kumar at al., 2005). Despite this strategy generating high sales (OBrian at al.,
2008), the consumption of Red Bull by diligent and/or religious students whose lifestyle
does not include regular participation in raves, but may also benefit from the effects of
Red Bull should also be considered. Finally, it will be suitable and highly beneficial to
establish new communities and events targeting older consumers, as well as those not
willing to participate in more extreme events that have been organised by Red Bull in the
past (Gorse at al., 2010).

!
!
8

3. Contingency plan in case of changing attitude towards competitors

Currently, Red Bull is estimated to have 43% of the energy drinks market; therefore, there
is no major need for product development as a reaction to competition (Marketline, 2012).
Moreover, standard versions of energy drinks still dominate the market and the sales of
low-sugar or natural ingredients drinks are rising very slowly (Mintel, 2012). However, with
the increase in health consciousness consumers and an interest in leading healthy
lifestyles, it may soon happen that people decrease their Red Bull consumption due to the
product's unhealthy ingredients such as caffeine, glucuronolactone, sucrose and glucose
(Mintel, 2013). Moreover, the health risks connected to consumption of energy drinks
include insomnia, nervousness, headache, tachycardia (Clauson, 2008), but also the
threat-of-life, highlighted by cases of death after overdosing on Red Bull or alcohol mixers
containing Red Bull as an ingredient (Terlizzi at al., 2008; Herraldscotland, 2009; Alter,
2013). Indeed, these risks may trigger a discussion about the suitability of energy drinks
for day-to-day consumption, thereby causing a significant decrease in Red Bull sales in
favour of brands using more natural ingredients, or other soft drinks in general.

!
!

2.1. Analysis of competitors


For the purpose of this report, the competitor analyses will focus mainly on the UK
market1. Currently, Red Bulls biggest competitor within the energy and sports drinks

sector is Lucozade (Figure 4). However, Lucozade is considered more as a sport drink. As
such, Red Bull's main competitors from the energy drinks sector are Monster and
Relentless (Mintel, 2012). Additionally, the growth of the sports and energy drinks market
peaked in 2011, and since then it slowed slightly expanding by only 5% in volume from

Variety of brands and their market share varies in different countries, however, RedBull holds in
majority of countries as well as globally, second position in the segment of functional drinks (Marketline,
2013) and either first or second position in sports and energy drinks markets (Marketline, 2012).

2012 to 2013 (Mintel, 2013). However, it can be argued that even though Red Bull holds
second place in the UK market (Figure 3, 4), it has failed to react to the market's changing
focus towards more healthy drink varieties, therefore loosing on the total market share
despite the sports and energy drinks market growth (Mintel, 2013). Monster, on the other
hand, took advantage of the gap in this product line and introduced a variety of flavoured,
low-sugar, calorie-free and healthy alternatives to its regular sugar-and-caffeine-loaded
energy drink, which resulted in its market share growing by 3% in 2013 (Mintel, 2013).

!
!
!
!
!
!
!
!

!
!
!

!
!
!
!
!
!
!
!

Figure 3. Brand shares in the UK takehome sports and energy drinks, 2011
(Mintel, 2012)

!
!
!
!
!
!
!
!

Figure 4. Brand shares in the UK takehome sports and energy drinks, 2012/13
(Mintel, 2013)

2.2. Marketing strategy


In a reaction to increasing demand for more heathy, flavoured, low-sugar and calorie-free
drinks (Mintel, 2013), Red Bull should also place a bigger focus on its product
development. However, this should stay within the sport and energy drinks segment, as
Red Bulls meaning and assimilation with the word energy drink has a long history and is
greatly responsible for its success (Euromonitor, 2013). Moreover, alongside the previous
aim of targeting ageing consumers and women alongside its main targeted group, product
10

varieties may focus on the specific preferences of the groups targeted. According to Price
(2012), women are more health conscious, preferring more natural ingredients such as
taurine, ginseng and guarana. Though some products in the market already contain these
additives, it has been researched that none of those products contain high enough
concentrations to deliver therapeutic or revitalising benefits (Clauson at al., 2008).
Therefore, Red Bull should take advantage of this gap in the energy drinks market and
develop an edition of functional drinks with sufficient concentrations of all natural
ingredients. Furthermore, ageing consumers using coffee instead of energy drinks may be
harder to target due to the lasting perception of energy drinks being used by youngsters.
As Red Bulls ageing consumers are substituting energy drinks for coffee, Red Bull has the
opportunity to expand by entering the $50.2 billion coffee market (Marketline, 2010). In this
way, Red Bull may appeal to the ageing segment of its consumers by developing a coffee
based functional drink.

!
!
!

4. Conclusion

In conclusion, Red Bull has been facing some challenges regarding stagnation in
consumption of its products and slight pressure from its competitors. The marketing
strategy addressing the former issue was suggested in this report; furthermore, the
possible environmental consciousness change in consumer perspectives may increase the
need for health and dietary products to be addressed. In this context, a marketing strategy
was introduced, taking into account the first issue of extending Red Bulls targeted
consumer groups and further improving product consumption by developing new products
targeting various age and gender groups.

11

5. References
Alter, C. (2013). Red Bull Sued For $85 Million in Man's Death. Business Source Complete
[online]. Available at: <http://web.ebscohost.com.ezphost.dur.ac.uk/ehost/detail?
vid=3&sid=5abd06ae-4207-41c4-878a-70e26715235c
%40sessionmgr4004&hid=4109&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d
%3d#db=bth&AN=91845246> [Accessed 22 January 2014].

Brasel, S.A. and Gips, J. (2011). Red Bull Gives You Wings for better or worse: A doubleedged impact of brand exposure on consumer performance. Journal of Consumer
Psychology, 21 (1) pp. 57-64.

Clauson, K.A., Shields, K.M, McQueen, C.E. and Persad, N. (2008) Safety issues
associated with commercially available energy drinks. Pharmacy Today, 14 (5), pp.
52-64. http://apha.imirus.com/pdf/2008/May_CE_exam.pdf

Euromonitor (2013). Red Bull GMBH in Soft Drinks (world). Euromonitor International
[online]. Available at: <http://www.euromonitor.com/medialibrary/PDF/RedBullCompany-Profile-SWOT-Analysis.pdf> [Accessed 21 January 2014].

Gorse, S., Chadwick, S. and Burton, N. (2010). Entrepreneurship through sports


marketing: A case analysis of Red Bull in sport. Journal of Sponsorship, 3 (4), pp.
348-357.

Heckman, M.A., Sherry, K., and De Mejia E.G. (2010) Energy Drinks: An Assessment of
Their Market Size, Consumer Demographics, Ingredient Profile, Functionality, and
Regulations in the United States. Comprehensive Reviews in Food Science and
Food Safety, 9 (3), pp.303-317.
12

Heraldscotland (2009). Red Bull caffeine drink 'may have helped cause' student's death.
The Herald, [online] (Last updated on 2 February 2009) Available at: <http://
www.heraldscotland.com/red-bull-caffeine-drink-may-have-helped-cause-student-sdeath-1.901617> [Accessed 20 January 2014].

Kumar, N., Tavassoli, N. and Coughlan, S.L. (2005). Red Bull: the Anti-Brand Brand.
London: London Business School.

Levy, S. (2006). The Perfect Thing: How the iPod Shuffles Commerce, Culture, and
Coolness. New York: Simon and Schuster.

Levy, S.J. and Rook, D.W. (1999). Brands, Consumers, Symbols, and Research. London:
Sage Publications.

Light, L. (2004). More knowledge can only lead to better ad creative. New Media Age,
Published 7 October 2004, p.19.

Marketline (2012). Red Bull: A trailblazer in marketing strategy. Marketline Case Study
[online]. Available at: <http://advantage.marketline.com.ezphost.dur.ac.uk/Product?
pid=ML00007-012> [Accessed 20 January 2014].

Marketline (2013). Global Functional Drinks. Marketline Industry Profile [online]. Available
at: <http://advantage.marketline.com.ezphost.dur.ac.uk/Product?
pid=MLIP1091-0005> [Accessed 20 January 2014].

Mintel (2012). Sports and Energy Drinks. Mintel Executive Summary [online]. Available at:
<http://oxygen.mintel.com/sinatra/oxygen/list/
id=590318&type=RCItem#0_1___page_RCItem=0> [Accessed 18 January 2014].
13

Mintel (2013). Sports and Energy Drinks: Mintel Executive Summary [online]. Available at:
<http://academic.mintel.com.ezphost.dur.ac.uk/display/638120/> [Accessed 18
January 2014].

Mintel (2013). Sports and Energy Drinks: Mintel Issues in the Market [online]. Available at:
<http://academic.mintel.com.ezphost.dur.ac.uk/display/638120/> [Accessed 18
January 2014].

OBrian, M.C., McCoy, T.P., Rhodes, S.D., Wagoner, A. and Wolfson, M. (2008).
Caffeinated Cocktails: Energy Drink Consumption, High-risk Drinking, and Alcoholrelated Consequences among College Students. Academic Emergency Medicine,
15 (5), pp.452-460.

Price, A. (2013). Targeted marketing could demystify energy drinks for women. Mintel
[online]. Available at: <http://academic.mintel.com.ezphost.dur.ac.uk/display/
664499/?highlight> [Accessed 22 January 2014].

Reynolds, R. (2011). Red Bull Gives You Wings: Patrolling the Boundaries of Drug Foods.
Federal Law Review, 39 (2), pp. 281-302.

Raaij, W.F. (1993). Postmodern consumption. Journal of Economic Psychology, 14 (1),


pp.541-563.

Terlizzi, R., Rocchi, C., Serra, M., Solieri, L. and Cortelli, P. (2008). Reversible postural
tachycardia syndrome due to inadvertent overuse of Red Bull. Clinical Autonomic
Research, 18 (4), pp. 221223.

14

You might also like