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InThisDocument
Section1:Overview
Section2:MicrosoftInternetExplorer(IE)forWindowsUsers
Section3:Firefox(FF)forWindowsUsers
Section4:ChromeforWindowsUsers
Section5:SafariforMacUsers

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Status:
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Last
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Language:

Thereisachangelogattheendofthisdocument.

Section1:Overview

ThecertificationofMicrosoftEdgeonWindows10withOracleEBusinessSuite12.1and12.2iscurrentlyinprogress.

InformationCenter:Overview
EBusinessSuiteTechnology
Forms[1411953.2]
InformationCenter:UsingEBS
TechnologyStackJava
[1462269.2]

Section2:InternetExplorer(IE)forWindowsUsers

ShowMore

AsOracle'ssupportof3rdpartyapplicationsalignswiththevendors,OracleEBusinessSuiteusersrunningInternetExplorer
shouldalsomovetotherecommendedversionfortheiroperatingsystem.
IEAlert:Java(TM)wasblockedbecauseitisoutofdateandneedstobeupdated
Fromthe9thSeptember2014InternetExplorerhasstartedblockingoutofdateActiveXcontrolsrunningthroughanysecurityzoneexceptthe'Local
intranet'orthe'Trustedsites'zoneswhenusingIE8orlater.TryingtorunanyJavacontentfromyourdesktopusingolderJREreleases,priortothe
latestCPU'sonanyJREstream,throughanyotherzoneforexamplethe'Internet'zonewillnowbeblocked.ThisissuemaythereforeaffectOracleE
BusinessSuiteuserstryingtoaccessformsandanyotherJavacontent.Furtherinformationonthislatestsecurityfeatureisavailablefromthis
Microsoftannouncementanditsassociatedlinks.
Oracle'srecommendationhasalwaysbeentorunOracleEBusinessSuitethroughthe'Trustedsites'zoneasoutlinedundertheInternetExplorer:
RecommendedBrowserSettingssectionwithinthisdocument.UsersthathavefollowedthisadvisoryorruntheirenvironmentsthroughtheLocal
IntranetzonewillnotbeaffectedbythischangewithinIE.

InformationCenter:OracleE
BusinessSuiteExtensionsfor
OracleEndecaInstall&
Configure[1487000.2]

Note:Theprecedingisintendedtooutlineourgeneralproductdirection.Itisintendedforinformationpurposesonly,andmaynotbeincorporated
intoanycontract.Itisnotacommitmenttodeliveranymaterial,code,orfunctionality,andshouldnotberelieduponinmakingpurchasingdecision.
Thedevelopment,release,andtimingofanyfeaturesorfunctionalitydescribedforOraclesproductsremainsatthesolediscretionofOracle.

Windows10,Windows8.1&Windows7userswillrequireInternetExplorer11
WindowsVistauserswillrequireInternetExplorer9

RelatedProducts
OracleApplications
TechnologyStack

InformationCenter:UsingEBS
TechnologyStackFramework
[1478640.2]

OracleEBusinessSuiteR12hastwointerfaces:awebbased(OAFramework/HTML)modelformoduleslikeiProcurement
andiStore,andOracleForms/JavabasedmodelforourprofessionalservicesmoduleslikeOracleFinancials.MicrosoftEdge
doesnotsupportJavaandwillthereforeonlybecertifiedforEBusinessSuitecustomersrunningwebbased(HTML/OA
Framework)screens,runningJavabasedcontentwithEdgewillnotsupported.

FromJanuary12th2016MicrosoftwillonlyoffersupportforthelatestversionofIEthatisavailableforeachoperating
system.

English

InformationCenters
InformationCenter:UsingEBS
TechnologyStackOIDandSSO
[1461466.2]

MicrosoftEdgeBrowser

IEAlert:InternetExplorerLifecycleSupport

WHITEPAPER
PUBLISHED
03Jul2015
30Oct2015

ThisdocumentoutlinestherequirementsforbrowsersthatarecertifiedforusewithOracleEBusinessSuiteR12.

InternetExplorer:CertificationMatrices
InternetExplorer:PrerequisitePatchRequirements
InternetExplorer:RecommendedBrowserSettings
InternetExplorer:ImportinganSSLCertificate
InternetExplorer:RunningIE10andIE11in64bitMode
InternetExplorer:KnownIssues

DocumentDetails

ThemostcurrentversionofthisdocumentcanbeobtainedinDocument389422.1

BrowsersmayrequirespecificpatchesforcompatibilitywithOracleEBusinessSuite.Suchpatchesarebackwardscompatible
withearlierbrowserreleases.Forexample,afterinstallingtherequiredInternetExplorer11patchesyouwillstillbeableto
accessyourenvironmentusingearlierInternetExplorerversionsaswellasalternativebrowsers.

DocumentReferences
NoReferencesavailablefor
thisdocument.

RecentlyViewed

R12GDF:POSTEDFLAGS
AREINCORRECTFOR
ACCOUNTED
INVOICES/PAYMENTS
[1071876.1]
R12GenericDataFix(GDF)
PatchforCOMMONINVOICE
ISSUES[1489862.1]
R12:InvoicesEntryform
(APXINWKB):FRM40735
WHENVALIDATEITEMor
POSTQUERYtriggerraised
unhandledexceptionand
ORA04063whilecreating
Invoices[1159124.1]
EBS:GetProactiveby
FindingAnswers!
[1421002.1]
GetProactivewithOracleE
BusinessSuite[1388190.1]
ShowMore

UsersthatarerunningtheirOracleEBusinessSuiteenvironmentsthroughanyotherzoneandarealsousinganoldJREversiononanystreamwill
notbeabletoaccessformsoranyotherJavacontent.Microsoftprovideaworkaroundintheirdocumentationtoturnthisfeatureoffwhichcanbe
usedtoworkaroundthisissueifdesired.However,OraclecontinuestorecommendrunningyourOracleEBusinessSuiteenvironmentstothroughthe
'Trustedsites'zoneofthebrowserwhichwillavoidthisissueoccurring.
UpgradingtothelatestandthereforemostsecureJREversionwillalsopreventJavacontentbeingblockedfromanyIEsecurityzone.Forinformation
onupgradingtothelatestJREreleasesseeDocument393931.1titled,'DeployingJRE(NativePlugin)forWindowsClientsinOracleEBusinessSuite
Release12'.

InternetExplorer:CertificationMatrices

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CertificationMatrixforInternetExplorer(64bit)Browsers
Thetablebelowoutlinesthecertifiedcombinationsof64bitInternetExplorerBrowser,WindowsDesktopClientOperating
SystemandJRE(64bit)streamswithminimumversions,whereapplicable.Pleasealsoreviewthisdocumentforfurtherspecific
certificationinformationandrequirements:
Browser
Version
IE11(64bit)
1

IE10(64bit)
1

Windows10
(64bit)

Windows8.1
(64bit)

Windows8
(64bit)

Windows7
(64bit)

JRE1.8.0_51(64bit)and
higher
JRE1.7.0_85(64bit)and
higher

JRE1.8.0_25(64bit)and
higher
JRE1.7.0_10(64bit)and
higher
JRE1.6.0_37(64bit)and
higher

NotCertified

JRE1.8.0_25(64bit)and
higher
JRE1.7.0_10(64bit)and
higher
JRE1.6.0_32(64bit)and
higher

NotCertified

JRE1.8.0_25(64bit)and
higher
JRE1.7.0_10(64bit)and
higher
JRE1.6.0_37(64bit)and
higher

JRE1.8.0_25(64bit)and
higher
JRE1.7.0_10(64bit)and
higher
JRE1.6.0_32(64bit)and
higher

NotCertified

IE9(64bit)

NotCertified

NotCertified

NotCertified

JRE1.8.0_25(64bit)and
higher
JRE1.7.0_10(64bit)and
higher
JRE1.6.0_32(64bit)and
higher

IE8(64bit)

NotCertified

NotCertified

NotCertified

JRE1.7.0_10(64bit)and
higher
JRE1.6.0_32(64bit)and
higher

1InternetExplorerisonlycertifiedrunningDesktopModeonWindows8andhigher.TheMetroversiondoesnotsupportJavaandis
notcertifiedforOracleEBusinessSuite

CertificationMatrixforInternetExplorer(32bit)Browsers
Thetablebelowoutlinesthecertifiedcombinationsof32bitInternetExplorerBrowser,WindowsDesktopClientOperating
SystemandJRE(32bit)streamswithminimumversions,whereapplicable.Pleasealsoreviewthisdocumentforfurtherspecific
certificationinformationandrequirements:

Browser
Version

Windows
10
(32bit&
64bit)

Windows
8.1
(32bit&
64bit)

IE111

JRE1.8.0_51and
higher
JRE1.7.0_85and
higher

IE101

NotCertified

Windows8
(32bit&
64bit)

Windows7
(32bit&
64bit)

Windows
Vista
(32bit)

Windows
XP
(32bit)2

JRE1.8.0_25and
higher
JRE1.7.0_10and
higher
JRE1.6.0_37and
higher

NotCertified

JRE1.8.0_25and
higher
JRE1.7.0_10and
higher
JRE1.6.0_03and
higher

NotCertified

NotCertified

NotCertified

JRE1.8.0_25and
higher
JRE1.7.0_10and
higher
JRE1.6.0_37and
higher

JRE1.8.0_25and
higher
JRE1.7.0_10and
higher
JRE1.6.0_03and
higher

NotCertified

NotCertified

JRE1.8.0_25and
higher
JRE1.7.0_10and
higher
JRE1.6.0_03and
higher

NotCertified

IE9

NotCertified

NotCertified

NotCertified

JRE1.8.0_25and
higher
JRE1.7.0_10and
higher
JRE1.6.0_03and
higher

IE8

NotCertified

NotCertified

NotCertified

RE1.7.0_10and
higher
JRE1.6.0_03and
higher

JRE1.7.0_10and
higher
JRE1.6.0_03and
higher

JRE1.7.0_10and
higher
JRE1.6.0_03and
higher

IE7

NotCertified

NotCertified

NotCertified

NotCertified

JRE1.7.0_10and
higher
JRE1.6.0_03and
higher

JRE1.7.0_10and
higher
JRE1.6.0_03and
higher

UnsupportedBrowsers(IncludedforHistoricalPurposes)3
IE6

NotCertified

NotCertified

NotCertified

NotCertified

NotCertified

JRE1.7.0_10and
higher
JRE1.6.0_03and
higher

1InternetExplorerisonlycertifiedrunningDesktopModeonWindows8andhigher.TheMetroversiondoesnotsupportJavaandis
notcertifiedforOracleEBusinessSuite
2WindowsXPwasdesupportedbythevendorinApril2014,see3rdPartySoftwareSupportLifecycle.
3UnsupportedBrowsers(IncludedforHistoricalPurposes)IE6wasdesupportedbythevendorisApril2014,see3rdParty

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3UnsupportedBrowsers(IncludedforHistoricalPurposes)IE6wasdesupportedbythevendorisApril2014,see3rdParty
SoftwareSupportLifecycle.Itisrecommendedthatusersupgradetoalaterreleaseofthebrowser.

CompatibilitywithHigherJREreleases
OraclehascertifiedtheOracleEBusinessSuitewiththeminimumJREreleasesnotedaboveontheJRE6(1.6.0.x)
stream.OracleEBusinessSuiteendusersmayuseorupgradetolaterproductionreleasesoftheJREpluginon,either
stream,attheirdiscretion.ItisrecommendedtoupgradetothelatestcertifiedJREreleasestouptakethelatestsecurity
andfunctionalfixes.ForfurtherinformationonupgradingJREandit'srequirementsandknownissues,pleasereference
Document393931.1titled,'DeployingJRE(NativePlugin)forWindowsClientsinOracleEBusinessSuiteRelease12'.
OraclewillcontinuetotestandcertifytheOracleEBusinessSuitewithselectedfutureversionsofJREreleasesinadvance
oftheirgeneralavailabilitytothepublic.Oraclewillupdatethisdocumentationwithknowncompatibilityissuesor
workaroundsasneeded.
3rdPartySoftwareSupportLifecycle

Oracle'ssupportofthevariousthirdpartyclientoperatingsystem,servicepacklevelsandbrowsersalignswiththe
respectivevendor'ssupportlifecycle.SupporttimelinesaswellasInternetExplorer,Windowsdesktopoperating
systemandservicepackrequirementsareavailablefromMicrosoft.

InternetExplorer:PrerequisitePatchRequirements
InternetExplorer11(32bitand64bit)
Windows8.x(32bitand64bit)
InternetExplorer8,9&10(64bit)
InternetExplorer10(32bit)
InternetExplorer9(32bit)
InternetExplorer8(32bit)
InternetExplorer7(32bit)withWindowsVista

InternetExplorer11(32bitand64bit)

OracleEBusinessSuite12isnotcertifiedwithIE11usingeither'EnterpriseMode'or'CompatibilityView'.
EnterpriseMode:InternetExplorer11includesan'Enterprisemode'whichcanbeusedtoemulateInternetExplorer8
behaviorandprovidecompatibilityforearlierbrowserstandards.ThisshouldnotbeusedwithOracleEBusinessSuiteasit
willhavenoeffectoncertainissues.Ifyouneedtouse'EnterpriseMode'forotherapplicationsthenEBSshouldbeaddedas
anexceptiontobypassit.
CompatibilityView:DuetoDisplayIssuesinFWK(IE9and10)itwaspreviouslyrecommendedtorunEBusinessSuite
usingthebrowsers'CompatibilityView'.ThesedisplayissueshavebeenfixedforIE11throughtheIE11PatchRequirements
listedbelow.Onceyouhaveappliedtheprerequisitepatches,youshouldrunEBusinessSuitepageswithoutenablingthe
'CompatibilityView'featureinthebrowser.YoucancheckthisbynavigatingtoInternetExplorer11>Tools>Compatibility
Viewsettings,andensuringthat
(a)yourinstancedomainisNOTpartoftheCompatibilityViewsettings,and
(b)the'DisplayintranetsitesinCompatibilityView'isunchecked.
UsersmustapplytherecommendedprerequisitepatcheslistedwithinthissectiontofixcompatibilityissueswithOracleE
BusinessSuite12.

IE11PrerequisitePatchRequirements

TouseIE11withOracleEBusinessSuite12,applythefollowingGeneralpatches(orlater)includinganyfurther
prerequisitepatchrequirementsasstatedinthepatchreadmefilesasapplicabletoyourEBSrelease.Otherproduct
patcheslistedwillalsoberequiredifyouusethoseparticularproducts.
Product
Requirements

EBS12.2

EBS12.1

Patch9239090:12.1.3Release
UpdatePack
Patch17932167:R12.TXK.B
Patch
Patch
Note2
20518047:R12.FWK.C
18936791:R12.FWK.B.delta.4
Patch19863340:R12.FND.C
Patch21565052:R12.FWK.BNote4
Patch20007138:R12.TXK.C
Note1

General

CRM

WebADI
(BNE)

EBS12.0.6
Patch
17932167:R12.TXK.A
Patch
19845055:R12.FWK.A
Patch
19879618:R12.FND.A

Patch20986782:R12.CC_PF.BNote Patch
Patch19195514:R12.JTT.C 3
19854889:R12.JTT.A
Patch19486870:R12.JTT.B
Patch19907901:R12.BNE.C Patch19273341:R12.BNE.B.delta.4

Patch
19907888:R12.BNE.A

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Report
Manager
(FRM)

Patch19900999:R12.FRM.C

Patch
19559960:R12.FRM.B.Delta.4

Patch
19901003:R12.FRM.A

Note1Patch20007138:R12.TXK.Cmustbeappliedfirst,beforeapplyingPatch20518047:R12.FWK.C.
Note2Patch20518047:R12.FWK.ChassupercededthepreviouslyrecommendedPatch19855051:R12.FWK.C.
Note3Patch20986782:R12.CC_PF.BhassupercededthepreviouslyrecommendedPatch19659562:R12.CC_PF.B.

OnenvironmentswherePatch17931904:R12.FND.BhadnotbeeninstalledPatch
19659562:R12.CC_PF.Bwouldfailtocompilecertainjspfilese.g.jtffmcr1.jsp.TheFNDpatchhasnow
beenincludedinPatch20986782:R12.CC_PF.Btopreventthisissue.
Note4Patch21565052:R12.FWK.B:PostinstallrecommendedpatchforR12.FWK.B.delta.4containsfurtherfixesfor

IE11.ItisrecommendedtoalsoapplythislatestFWKpatchrelease.

Windows8.x(32bitand64bit)
OracleEBusinessSuiteiscertifiedonWindows8(32bit&64bit)runningInternetExplorer10in'DesktopMode'
(runningfromthe'MetroScreen'(StartScreen)isnotsupported)withthefollowingpatchrequirements:
OracleEBusinessSuiteRelease12.2.
OracleEBusinessSuiteRelease12.1withEBusinessSuite12.1.3ReleaseUpdatePack(Patch9239090).
OracleEBusinessSuiteRelease12.0withR12.ATG_PF.A.DELTA.6(Patch7237006)orhigher
Oracleforms10.1.2.3orhigher
WebADIandReportManagerUsers

WebADIandReportManagerhaveprerequisitepatchrequirementswhenrunningonWindows8,forfurtherinformation
seeDocument1077728.1titled,'UsingMicrosoftOffice2007and2010withOracleEBusinessSuite11iandR12'.
KnownIssues

ForknownissuesseeWindows8SpecificIssues

InternetExplorer8,9&10(64bit)
InternetExplorer8(64bit),InternetExplorer9(64bit)andInternetExplorer10(64bit)arecertifiedasclientbrowser's
onWindows7(64bit)withthefollowingpatchrequirements:
OracleEBusinessSuiteRelease12.2orhigher.
OracleEBusinessSuiteRelease12.1.1orhigher.
OracleEBusinessSuiteRelease12.0withR12.ATG_PF.A.DELTA.6(Patch7237006)orhigher
Oracleforms10.1.2.3orhigher

InternetExplorer10(32bit)
InternetExplorer10(32bit)iscertifiedasaclientbrowseronWindows7(32bit&64bit)withthefollowingpatch
requirements:
OracleEBusinessSuiteRelease12.2orhigher.
OracleEBusinessSuiteRelease12.1.1orhigher.
OracleEBusinessSuiteRelease12.0withR12.ATG_PF.A.DELTA.6(Patch7237006)orhigher
Oracleforms10.1.2.3orhigher

InternetExplorer9(32bit)
InternetExplorer9(32bit)iscertifiedasaclientbrowseronWindowsVistaandWindows7(32bit&64bit)withthe
followingpatchrequirements:
OracleEBusinessSuiteRelease12.2orhigher.
OracleEBusinessSuiteRelease12.1.1orhigher.
OracleEBusinessSuiteRelease12.0withR12.ATG_PF.A.DELTA.6(Patch7237006)orhigher
Oracleforms10.1.2.3orhigher

InternetExplorer8(32bit)
InternetExplorer8(32bit)iscertifiedasaclientbrowseronWindowsXP(32bit),WindowsVista(32bit)andWindows7
(32bit&64bit)withthefollowingpatchrequirements:

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(32bit&64bit)withthefollowingpatchrequirements:
OracleEBusinessSuiteRelease12.2orhigher.
OracleEBusinessSuiteRelease12.1.1orhigher.
OracleEBusinessSuiteRelease12.0withR12.ATG_PF.A.DELTA.6(Patch7237006)orhigher
Oracleforms10.1.2.3orhigher

InternetExplorer7(32bit)withWindowsVista
InternetExplorer7(32bit)iscertifiedasaclientbrowseronWindowsVista(32bit)withthefollowingpatch
requirements:
OracleEBusinessSuiteRelease12.2orhigher.
Note:Framework(HTML)formsareonlycertifiedagainstEBS12.2.2withInternetExplorer7
OracleEBusinessSuiteRelease12.1.1orhigher.
OracleEBusinessSuiteRelease12.0,withR12.ATG_PF.A.DELTA.3(patch6077669)orhigher.

InternetExplorer:RecommendedBrowserSettings
SecurityZones
MicrosoftInternetExploreroffersfourdifferentsecurityzonestorunyourapplicationthrough.Whichzoneisusedis
dependanthowyouareaccessingyoursite(InternetorLocalIntranet)andsetupwithinthezonesthemselves(Trusted
sites&Restrictedsites).
ItisadvisabletohavethesecuritysettingatMediumforruntimeuse.
TheSecurityInternetOptionsonMicrosoftInternetExplorercanbeaccessedbygoingto:
Tools>InternetOptions>SecuritytabfromtheInternetExplorerMenuBar.
EachzonecarriesitsowndefaultsecuritylevelthatmayneedtobeadjustedwhenaccessingOracleEBusinessSuite
throughit.Thedefaultsareasfollows:
Zone
Internet

Usage

DefaultforIE7&
Higher

Websitesnotplacedinotherzones

Mediumhigh

LocalIntranet

Websitesonyourorganization'sintranet

Mediumlow

TrustedSites

Websitesyoutrustnottodamageyourcomputer

RestrictedSites

Websitesthatcouldpotentiallydamageyourcomputer

Medium
High

NOTE:ItisrecommendedthatOracleEBusinessSuiteisrunthroughthe'TrustedSites'zone,witha'Medium'
SecuritySetting.
TrustedSitesZone

CertainproductsandfunctionswithinOracleEBusinessSuiterequirethemanipulationofthedefaultbrowsersecurity
zonesettingstofunctioncorrectly.AlteringsecuritysettingsintheInternetZoneisnotrecommendedbecauseyouare
accessingmorewidespreadwebdataofwhichyoumaynotknowthesource.TheTrustedSiteszoneallowsyouto
preciselycontrolwhichspecificsitesordomainswillbeaccessedthroughthiszone.Thisallowsyou,ifrequired,to
manipulatethesettingswithminimalsecurityrisk.
SettingupOracleEBusinessSuitetorunthroughthe'TrustedSites'zonewitha'Medium'SecuritySetting.

Step1:SelectTools>InternetOptions>Securitytab>TrustedSitesicon>Sites
(button) fromtheInternetExplorerMenuBar.
Step2:Ifrequired,settheSecurityLevelforthisZone toMedium .
Step3:IntheAddthisWebsitetothezone: field,enterthe'hostnameanddomain'ofyour
OracleEBusinessSuiteenvironment,
e.g.https://<hostname>.<domainname> ,thenclicktheAdd button.
Alternativelyyoucansimplyaddthedomainnameprecede7dby* ,sothatallsitesunder
thatdomaingothroughthiszone,e.g.*.<domainname>
Note:Ifyouareenteringanhttp://...or*.domainaddress,youmustfirstunchecktheRequireserververification
(https:)forallsitesinthiszonecheckbox.Youmayrecheckthissteeingagainafterenteringyourvalues.

InternetExplorerBrowserSettingsforUserDownloadofoaj2se.exe
OraclerecommendsthatcustomersrunningOracleEBusinessSuitethroughInternetExplorer(IE)shouldusea'Medium'
securitysettingthroughthe'TrustedSites'zoneinthebrowseratruntime.Thissettingdoesnotautomaticallydownload
theoaj2se.exefilefromthemiddletieriftheuserdoesnotalreadyhavetheappropriateversioninstalledontheir
desktop.

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TheJREpluginwilldownloadandinstallfromthewebserveronamediumsecuritysetting.Afterclickingona
'formslink',amessagesimilartothefollowingwillappearatthetopofthebrowserwindow:
'Thewebsitewantstoinstallthefollowingaddon:'J2SERuntimeEnvironment6Update
3'from'SunMicrosystems,Inc.'.Ifyoutrustthiswebsiteandtheaddonandwantto
installit,clickhere...'

Toinstalltheplugin:
1. Clickonthemessageaboveandselect'InstallActiveXControl...'
2. Oncethebrowserhasstoppedprocessing,clickonthe'formslink'again,andtheoaj2se.exefileshouldstart
todownload
3. Oncethedownloadhascompleted,asecuritywarningpopupwindowwillask,'Doyouwanttoinstall
thissoftware?'

4. Clickonthe'Install'buttonandfollowtheonscreeninstructions
Alternatively,toenablethedownloadofthisfile,theusershouldtemporarilyalterthesecuritysettingswithintheir
browserusingoneofthetwomethodsbelow:

MethodA:ChangeSecuritySettingtoMediumlow
1.
2.
3.
4.
5.
6.
7.

Select'Tools'>'InternetOptions>'Security'(Tab)'fromthebrowsermenu.
Select'TrustedSites'>'CustomLevel'(button)
Fromthe'Resetcustomsettings'dropdownselect'Mediumlow'
Clickthe'Reset...'buttonandacceptthechanges.
Pressthe'okay'buttonstoclosethewindow.
Closethebrowserandstartanewbrowsersessionforthesettingstotakeeffect.
AfterlaunchingOracleEBusinessSuiteanddownloadingtheoaj2se.exefileontoyourdesktop,pleaseresetthe
securitysettingbackto'Medium'

MethodB:ChangeIndividualParameterSettings
1.
2.
3.
4.
5.
6.
7.
8.

Select'Tools'>'InternetOptions>'Security'(Tab)'fromthebrowsermenu.
Select'TrustedSites'>'CustomLevel'(button)
Under'Settings'>'ActiveXcontrolsandPlugins'
Change'AutomaticpromptingforActiveXcontrols'to'Enable'
Change'DownloadunsignedActiveXcontrols'to'Prompt'
Clickthe'OK'buttonandacceptthechangesandclickthe'OK'buttonstoclosethewindow
Closethebrowserandstartanewbrowsersessionforthesettingstotakeeffect.
AfterlaunchingOracleEBusinessSuiteanddownloadingtheoaj2se.exefileontoyourdesktop,pleasereset
'AutomaticpromptingforActiveXcontrols'to'Disable'and
'DownloadunsignedActiveXcontrols'to'Disable'.

MicrosoftOfficewithWebADI
ForpatchrequirementsandrequiredbrowsersettingsrequiredtointegrateMicrosoftOfficewithOracleEBusinessSuite,
seeDocument1077728.1.

PageRefresh
WhenusingOracleSelfServiceproductsitisimportanttoensurethatthemostcurrentdataisbeingviewed.Youmay
checkifthepagehasbeenupdatedsinceyourlastvisitbymanuallyrefreshingthepage,howeveritisdesirableforthisto
bedoneautomaticallythroughIEbysettingthefollowingparameterfromthebrowsermenuasfollows:
IE7andHigherUsers
SelectTools>InternetOptions>Generaltab>BrowsingHistory>Settings(button).
SelectEverytimeIvisitthewebpage.
WiththisoptionsetInternetExplorerwillcheckifthepagehaschangedsinceitwaslastviewed.
IE6Users
SelectTools>InternetOptions>Generaltab>Settings(button).
SelectEveryvisittothepage.
WiththisoptionsetInternetExplorerwillcheckifthepagehaschangedsinceitwaslastviewed.

SharedDesktopSecurity
Ifmultipleuserssharethesamedesktop,theymaybeabletoviewaprevioususersbrowsercontentbypressingthe
'Back'buttononthebrowser.ToavoidthisissuesettheForcePageRefreshprofileoptiontoYesatSitelevelinyour
OracleEBusinessSuite12instance.
Forsecurityreasons,ifaPCissharedbymultipleusersitisalsoadvisablenottosaveencryptedpagesontothedriveby
navigatingto
Tools>InternetOptions>Advancedtab>SecuritysettingsandtickingDonotsaveencryptedpages
toDisk.
Exception:SSLuserswhoexportDiscovererWorkbookstoexcelmustleavetheDonotsaveencrypted

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Exception:SSLuserswhoexportDiscovererWorkbookstoexcelmustleavetheDonotsaveencrypted
pagestoDiskparameterunchecked.

AutoCompleteinInternetExplorer
IEcanautomaticallyshowpreviousvaluesenteredinthesameformfield.Forprivacyandsecurityreasonsthisfeature
shouldbedisabledasfollows:
GotoTools>InternetOptions>Content>AutoComplete>Settings(button)
UnchecktheFormsandUsernamesandpasswordsonformcheckboxes.

HTTP1.1/KeepAliveSettings
UsersshouldhavetheHTTP1.1/KeepAliveoptionenabled.
Tosetthisoption,navigatetothefollowingparametersfromthebrowsermenuandensuretheyarechecked:
Tools>InternetOptions>Advancedtab>HTTP1.1Settings:
UseHTTP1.1.
UseHTTP1.1throughproxyconnections.

InternetExplorer:ImportinganSSLCertificate
Note:Windows8andhigherusersmayberequiredtorunwithelevatedprivilegestoinstallanSSLcertificateintothe
browser
ConnectingtoaSecureSocketLayer(SSL)enabledenvironmentrequiresthecertificatetobe'Trusted'.Ifthecertificateis
notfromatrustedauthorityorhasnotpreviouslybeentrustedontheclient,itmustbeverifiedatruntime.When
accessingsuchanenvironmentitwillreturnthefollowingwarningmessage:'Thereisaproblemwiththiswebsite's
securitycertificate'.Usingtheautomaticdefaultinstallbuttonmaycausethecertificatetobeaddedtothebrowser's
'IntermediateCertificationAuthorities'folderandnottherequired'TrustedRootCertificationAuthorities'folder.Therefore
thesecuritymessagewillstilldisplay.
Ifthecertificatehaswronglybeeninstalledintothe'IntermediateCertificationAuthorities'pleaseremoveitthroughthe
browserandreinstallintothe'TrustedRootCertificationAuthorities'folder.
InstallinganSSLcertificateintotheBrowsersTrustedCertificatesfolderrequiresthebrowser'ssecurityoption'Enable
ProtectedMode'tobedisabled(notchecked),whichisthedefaultsettinginthe'TrustedSites'zone.Thisfeatureis
onlyavailableinInternetExplorerforVistaandWindows7anddoesnotexistintheXPversionsofthebrowser.(If
required,'EnableProtectedMode'maybeenabled(checked)afterthecertificatehasbeeninstalledforruntimeuse).
Totrustthecertificateauthorityandpreventtheerrorpageappearingonfuturelogins,installitasfollows:
1. EntertheURLinthebrowser
2. Fromthebrowsermenuselect:Tools>InternetOptions>Security>TrustedSitesicon.Securitysettingshould
be'Medium'bydefault
3. Makesurethe'EnableProtectedMode'optionisoff(notchecked)
4. Clickthe'Sites'buttonandaddtheurlifitisnottherealready(oradd*.oracle.comtocoverallOracle
environments,youmustuncheckthe'RequireServerVerification....'optionfirsttoallowyoutoaddit)
5. Savethechangesandclosethebrowserwindow
6. EntertheURLinanewbrowserwindow
7. Youwillagainseeamessagesaying'Thereisaproblemwiththiswebsite'ssecuritycertificate'.Clickon,'Continue
tothiswebsite(notrecommended)'.
8. InthetaskbarclickontheRedcertificateerror
9. AnUntrustedCertificateWindowPops,clickon'ViewCertificates'
10. ClickonCertificationPath'Tab'
11. HighlighttheRootcertificate(willprobablyhaveawhitecrossinaredbackgroundnexttoit)andpress'View
Certificate'
12. ClickonInstallCertificate'button'andpressnext
13. Select'Placeallthecertificatesinthefollowingstore'
14. Click'Browse'andtickthe'ShowphysicalStores'box.
15. Clickthe+nextto'TrustedRootCertificationAuthorities'folder
16. Ifafolderexistscalled'LocalComputer'Clickonitandselect'Okay'
17. Ifthatfolderdoesnotexist,highlight'TrustedRootCertificationAuthorities'folderandselect'Okay'
18. Press'Next'followedby'Finish'
19. WhentheSecurityWindowpopsaskingifyouwishtoinstallit,say'Yes'thenhitthe'finish'button
20. Closethepopupandthebrowser,whenyounextlogin,itshouldbefine.
Iftheinstallbuttonisnotactivewhentryingtoinstallthecertificate,itmayhavebeeninstalledpreviouslyusingthe
automaticfacility(Intothe'IntermediateCertificationAuthorities'zone).Toremovethecertificate:
OpenthebrowserandgotoTools>InternetOptions>Content>Certificates>IntermediateCertificate
Authorities
Highlighttheappropriatecertificatefortheinstanceyouaretryingtoaccess,pressthe'Remove'buttonthenclose
downthebrowser
Openanewbrowsersessionandfollowthestepsabovetoinstallthecertificateintothe'TrustedCertificates'
folder

InternetExplorer:RunningIE10andIE11in64bitMode

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InternetExplorerrunsinamultiprocessarchitecturewherebythereisaFrame(Manager)processandoneormoreTab
(Content)processes.WithIE10andlaterthereisnolongeraseparate32bitand64bitinstallofthebrowserwhenrunninga
64bitversionofWindows.InthisinstancetheFrame(Manager)processalwaysrunsas64bitwhiletheTab(Content)process
canrunaseither32bitor64bit.

InternetExplorerSettings
TorunOracleEBusinessSuitethrougha64bitbrowserusinga64bitJREreleaseyouwillneedtosetthefollowingvaluesin
InternetExplorer:
Windows7(64bit)

Select(Check)thefollowingvalues:
Tools>InternetOptions>Security><zone>(e.g.TrustedSites)>EnableProtected
Mode
Tools>InternetOptions>Advanced>EnableEnhancedProtectionMode

Windows10(64bit)andWindows8.1(64bit)

Select(Check)thefollowingvalues:
Tools>InternetOptions>Security><zone>(e.g.TrustedSites)>EnableProtected
Mode
Tools>InternetOptions>Advanced>Enable64bitprocessesforEnhancedProtection
Mode

Donotselect(Uncheck)thefollowingvalue:
Tools>InternetOptions>Advanced>EnableEnhancedProtectionMode

Ifyouhave"EnableEnhancedProtectionMode"selected(checked)whenlaunchingJREyouwillseethefollowing
warninginthebrowserwindow.

ClicktheDon'tRunbuttonanduncheckthevalueinthebrowserasoutlinedabove.
(ClickingtheRunControlbuttonwilldisableEnhancedProtectedModewhichwillnotallowthe64bitJRErelease
torun.Itwillinsteadtrytolaunchusinga32bitversionifavailable.)

GeneralChecksandSettings
UserAccessControlSetting(UAC)

Ensurethe'UserAccountControlSetting'(UAC)isnotsetto"NeverNotify".Thiscanbefoundunder:
ControlPanel>ActionCenter>ChangeUserAccountControlSettings

Thedefaultvalueforthissettingis"Notifymeonlywhenprogramstrytomakechangestomycomputer".
Therefore,unlessthiswaschangedbytheuseritisunlikelyitwouldneedaltering.
32bitAddons

Ifthebrowserhas32bitaddonsortoolbarsinstalledthenthetabprocesswillcontinuetoopenin32bitmodeand
preventyourunninga64bitapplication.ThesecanbecheckedthroughtheIEMenuatthefollowinglocations:
Tools>Manageaddons>ToolbarsandExtensions>Show:Currentlyloadedaddons
Tools>Manageaddons>ToolbarsandExtensions>Show:DownloadedControls

Anyaddonslistedwithavalueof"32bit"intheArchitecturecolumnmustbedisabledoruninstalled.Addonswitha
valueof"32bitand64bit"areokaytouseina64bitbrowsertabandcanremainenabled.
Afterremovingordisablinganyoldaddons,clearthebrowsercacheandstartanewbrowsersession.
ChecktheBrowserSetUp

Toverifyyourbrowserisusing64bittabs,runthroughthestepsinthissection.
1.CloseanyopenIEbrowsersessions
2.OpenanewIEsession
3.LaunchyourEBSenvironmentslogonpage
4.CheckthebitnessofyourIEtabsprocessasappropriatetoyourWindowsversionasexplainedbelow:
Windows7Users

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OpenWindowsTaskManager>Processes(tab)
Ifyourtabisrunningas64bityoushouldseetwo"iexplore.exe"processes.Ifyouseeoneprocessnamed
"iexplore.exe"andanothernamed"iexplore.exe*32"yourtabsarestillrunningon32bit.Ifthisisthecase
youshouldrecheckthesetupstepsabove.
Windows8.1Users

OpenWindowsTaskManager>Details(tab)
RightclickononeofthecolumnsandclickSelectcolumns
CheckPlatform
ThePlatformcolumnshouldnowappearinthetableshowingwhethertheprocessis32bitor64bit
Youriexplore.exeprocessesshouldshowas64bitifthetabisworkingcorrectly.Ifoneoftheiexplore.exe
processesisrunningas32bitrecheckthesetupstepsabove.
ResettheBrowser

Ifyouarestillgettinga32bittab,asalastresortyoucantryresettingyourbrowser.Whilethiswilldisabletoolbarsand
addonsitwillalsosetitbacktoitsoriginalstate.Youwillthereforeneedtoresetthebrowserparametersaboveaswell
asanyotherparametersyoumayhavealteredforyourbusinessrequirements(WebADIrequiredsettingsforexample).
ToresetthebrowserselectthefollowingfromtheIEMenu:
Tools>Internetoptions>Advanced(tab)>Reset(button)>Reset(button)

InternetExplorer:KnownIssues
InfotilesFeatureinEBS12.2.5
InternetExplorer8andHigherSpecificIssues
Windows8SpecificIssues
WindowsVistaandWindows7SpecificIssues
GeneralInternetExplorerIssues
InternetExplorer6SpecificIssues

InfotilesFeatureinEBS12.2.5
TheInfotilesfeatureinOracleEBusinessSuite12.2.5isonlysupportedforInternetExplorerusersrunningIE10orlater.
ForfurtherinformationonthisandothernewFrameworkfeaturesseeDocument2046249.1titled,'OracleApplication
FrameworkReleaseNotesforRelease12.2.5'

InternetExplorer8andHigherSpecificIssues
DisplayIssuesinFWK(IE9andIE10)
Note:ThefollowingDisplayIssuesinFWK(IE9andIE10)arefixedbyapplyingthepatcheslistedintheIE11Patch
Requirementstable.OncethesepatcheshavebeenappliedyoushouldnolongerusetheInternetExplorer
'CompatibilityView'featurewhenrunninganyversionofInternetExplorer.
TopreventdisplayissueswithinsomeFWKpagesitisadvisabletorunyourOracleEBusinessSuiteenvironmentthrough
IE'CompatibilityView'.Someoftheseissuesarehighlightedbelow.
IE10usersmayseetheresponsibilitiesunderthemainmenudisplayedas'undefined':

IE9andIE10usersrunningin'BrowserMode'mayseebuttonandtextmisalignmentaswellasfontchangeswithin
certainFWKpopupsandotherpages,forexamplewhenopeninga'SearchandSelect'window:

PatchFix

OracleEBusiness12.1.3userscanfixtheseissuesbyapplyingPatch17618077.R12.FWK.B.
Workaround

Toworkaroundtheseissues,setthewebpagestorunthroughInternetExplorer'CompatibilityView'.Tosetthisasthe

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Toworkaroundtheseissues,setthewebpagestorunthroughInternetExplorer'CompatibilityView'.Tosetthisasthe
defaultsettingforyourdomain:
1.
2.
3.
4.

FromthebrowsermenuselectTools>CompatibilityViewSettings
IntheAddthisWebsitefieldenteryourdomaininformationasappropriate(e.g.oracle.com)
ClicktheAddbutton
ClosetheCompatibilityViewSettingswindow

Runningthrough'CompatibilityView'shouldcorrectanybutton,fontorotherdisplayissues:

64bitInternetExplorerIssues(IE8andIE9)
TheissuesoutlinedinthissectionarespecifictousersrunninganIE64bitbrowser.
DefaultBrowser

BydesignMicrosoftdonotallowthe64bitversionofInternetExplorertobesetasthedefaultbrowseronthe
desktop:
Tools>InternetOptions>Programs(tab)>DefaultWebBrowser
"InternetExplorer(64bit)cannotbethedefaultbrowser."

OpeninganHTMLwindowfromathirdpartyapplicationwillthereforeusethedefault32bitbrowserwhichmay
requiretheusertologintotheappropriateOracleEBusinessSuiteresponsibilitythroughthisnewsession.
ReportManagerDefaultBrowserBehavior

FinancialStatementGeneratorreportsthatdrilldownintoGeneralLedgerfromAdobeAcrobatReaderorMicrosoft
Excelwillopenintheuser'sdefaultbrowser.IftheuserhasanactiveOracleEBusinessSuitesessionopeninthe
defaultbrowser,thenwhentheuserselectsadrilldownlink,thecorrespondingOracleGeneralLedgerpage
appearsdirectly.IftheuserdoesnothaveanactiveOracleEBusinessSuitesession,oriftheOracleEBusiness
Suitesessionisinanotherbrowser(e.g.64bit),thentheOracleEBusinessSuiteloginpageappearsfirstinthe
defaultbrowser,andtheusermustloginandselectaresponsibilitytoaccesstheOracleGeneralLedgerdrilldown
page.Foreaseofuse,itisrecommendedthatusersrequiringthisfunctionrunOracleEBusinessSuiteintheir
defaultbrowser.
OracleProductWorkbench(IE8,9and10)

OracleProductWorkbenchwillfailtolaunchwhenrunningthroughanInternetExplorer64bitbrowserasthe
browserisunabletoload32bitActiveXcontrols.Pleaseusea32bitversionofInternetExplorertorunthis
product.

MultipleEBSSessions(IE8andHigher)
PreviousreleasesofInternetExplorer(IE7andearlier)alloweduserstologontothesameOracleEBusinessSuite
environmentconcurrentlyfromthesamedesktopbylaunchingeachapplicationsessionthroughanewbrowsersession.
BydefaulttheSessionMergingfeatureintroducedinIE8preventsthisfunctionalityfromworkingbydefault.Thisis
becausethesamesessionidisusedwhenaccessingthesameOracleEBusinessSuiteenvironment.Bydefaultthiswill
occurifyouselectNewWindow,NewTaborDuplicateTabfromthethebrowsersFilemenu,orifyouopenanother
browserwindowthroughthedesktopbrowsericon.
ThiscanresultinunusualbehaviorwithinvalidsessionscausingerrorssuchasYourloginsessionhasbecome
invalid","Unabletoauthenticatesession"andfailurestolaunchformscausingerrorssuchasFRM92050:
Failedtoconnecttotheserver:/forms/formservlet:1"

ToretaintheuseofmultiplesessionsthroughaseparatesessionidtothesameOracleEBusinessSuiteenvironment
runningIE8andhigherpleaseuseoneoftheworkaroundsbelowtoensureeachbrowsersessionremainsindependent:
1. OpenanewexplorerwindowusingitsownsessioncookiebyselectingFile>NewSessionfromtheMenuBar
inanexistingbrowserwindow.
UsersmayhavetoenabletheMenuBarfirstbyrightclickingthebrowserheaderframeandselectingMenu
Bar.
2. Runfromthecommandlineaddingthenoframemergingparametere.g.Start>Run>iexplore
noframemerging

3. CreateanewIEiconaddingthenoframemergingparametere.g.
Start>ProgramFiles
RightclickontheInternetExplorericonandselectProperties
AddnoframemergingtotheendofthelinkintheTargetfielde.g.
"C:\ProgramFiles\InternetExplorer\iexplore.exe"noframemergingor
"C:\ProgramFiles(x86)\InternetExplorer\iexplore.exe"noframemerging
ClicktheOKbuttontoclosethewindow

Thisiconmaythenbecopiedtothedesktopifdesired

UnabletoAuthenticateSession
Ifyoureceivean'Unabletoauthenticatesession'errorinyourbrowserwhenrunningmultiplesessions,pleasesetthe
noframemergingoptionasoutlinedintheMultipleEBSSessionssectionabove.

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noframemergingoptionasoutlinedintheMultipleEBSSessionssectionabove.

Ifthisdoesnotresolvetheproblemoryouarenotrunningmultiplesessions,pleasetryclearingyourbrowsercacheby
deletingthe'TemporaryInternetFiles'through:
Tools>InternetOptions>General(tab)>BrowsingHistory>Delete(button)

LooselyCoupledIE(LCIE)
LooselyCoupledIE(LCIE)isstandardIEbrowserbehaviorinIE8andhigher.Thissplitsthebrowsersframeanditstabs
intoseparateprocessesonthedesktoptoimproveperformanceandbrowserrecoveryifatabcrashes.OracleEBusiness
Suiteusersmaybeaffectedinthefollowingways.
MultipleJavaConsoleWindowsOpen

Withthe'ShowConsole'optionsetintheJavaControlPanel,launchingaformsbasedapplicationthroughIE8or
highermaycausetwoseparate'JavaConsole'windowstoopen.AccessingfurtherappletsfromthesameOracleE
BusinessSuitesessionmayalsocausefurther'JavaConsole'windowstoappear.Thiswillnotalwaysbeseen
becausenoteverytabwillnecessarilybestartedinitsownprocessbecauseLCIEwillattempttobalancereliability
withperformance.Thereforetheissueofmultiplejavaconsolewindowsismostlikelytobeseenifrunningfroma
highspecificationmulticoreprocessordesktop.
Ifrequiredyoucanpreventthejavaconsolefromappearingbyrunningthefollowingfromyourdesktopclient:
ControlPanel>Java(icon)>Advanced(tab)>JavaConsole>selectthe'HideConsole'
(radiobutton)
JournalApprovalfromEmailNotification

DuetoLCIE,tryingtoapproveajournalfromanemailnotificationmaycausethefollowingerrorwhenrunningIE8
andlater:
FRM92050failedtoconnecttothesever/forums/forums1

Stepstoreproducetheissue:
AfterreceivinganemailnotificationtoapproveajournalclickonthePleaseclickheretoRespondlink.
ClickonEnterJournalslinktodrillbackintoOracleandviewjournaldetails.
Errormessageappears.
ToworkaroundthisissuepleaseturnLCIEoffthroughtheregistryasfollows:
Opentheregistryeditor.
Navigateto:HKEY_CURRENT_USER\Software\Microsoft\InternetExplorer\Main.
LocatetheTabProcGrowthkey.
(Ifthekeydoesnotexist,createanewDWORD(32bit)ValuenamedTabProcGrowth.)
SetthevalueofthekeyTabProcGrowthto0.
(ThiswillinstructIEtoopenallofthetabswithinthesameiexplore.exeprocess.)

CrossSiteScriptingErrors(XSS)
'InternetExplorerhasmodifiedthispagetopreventapossiblecrosssitescriptingattack'
XSSErrorwhenLaunchingForms

OracleEBusinessSuite12.0and12.1usersmayanXSSerrorinthebrowserwindowwhenlaunchinganyforms
basedapplication.
ThismayoccurbecausetherequiredForms10.1.2.3servletcomponentsmaynothavebeendeployedproperly
whenForms10.1.2.3wasfirstinstalledinyourOracleEBusinessSuiteRelease12environment(Bug8608695).
IfyourendusersrunningIE8orhigherencounterthiserrorwhenattemptingtolaunchaFormsbasedEBusiness
Suiteproduct,redeploytheForms10.1.2.3formsapp.earfilebyfollowingDocument397174.1titled,'Deployinga
NewForms.earFileinOracleApplicationsRelease12'.
XSSErrorAfterLaunchingFormsMultipleTimes

SomeusersmaysuddenlyencounteranXSSerroraftersuccessfullyopeningandclosingmultipleformswithina
session,preventinganyfurtherformslaunches.Tofixthisissue,makethefollowingconfigurationchangestothe
templatefile,apps_conf_1013.tmp:
1.Backupyourtemplatefile:$FND_TOP/admin/template/apps_conf_1013.tmp
2.Addthefollowinglinestothetemplatefileapps_conf_1013.tmp:
<Location/forms/frmservlet>
HeadersetXXSSProtection0
</Location>
<Location/OA_HTML/frmservlet> .
HeadersetXXSSProtection0

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</Location>

3.RunAutoconfigtoupdatetheconfigurationfile:$INST_TOP/ora/10.1.3/Apache/Apache/conf/apps.conf
Note:ForfurtherinformationoncustomizingAutoConfigtemplatefilesseeSection4:CustomizingAutoConfig
ManagedConfigurationswithinDocument387859.1titled,'UsingAutoConfigtoManageSystemConfigurations
inOracleEBusinessSuiteRelease12'.

WorkflowNotificationCertificateSigninginIE9andIE10
WhenusingIE9orIE10thedigitalsigningofworkflownotificationswillerrorwiththemessage:
Verificationofsignaturehasfailed

ForfurtherinformationonpatchavailabilityseeDocument1908197.1,titled"VerificationofSignaturehasFailedErroron
InternetExplorerBrowserVersion9andAbove".

iRecruitmentAttachments
SomeusersmayfindtheiRecruitmentApplicantComparisonReportwillnotopenwhenrunningInternetExplorer8.xon
WindowsXP,theapplicationstopsandyoucannotchoosewhethertosaveoropenthepdffile.Tofixthisissuesee
Document1579266.1.

Windows8SpecificIssues
BiDi(ArabicandHebrew)languages
Duetoissueswithrightsidetruncation,Windows8isnotcertifiedforBiDi(ArabicandHebrew)languages.Apatchfixfor
thisissueisinprogress.

ProjectstoMSProjectsInterface
TryingtopostinformationbetweenOracleProjectsandMicrosoftProjectswillcurrentlyerrorwhenrunningonWindows
8.Apatchfixforthisissueisinprogress.ForfurtherinformationseeDocument1077728.1titled,'UsingMicrosoftOffice
2007and2010withOracleEBusinessSuite11iandR12'

WindowsVistaandWindows7SpecificIssues
ThefollowingissuesareapplicableforusersrunningonWindowsVistathroughIE7orhigher,andWindows7throughIE8
andhigher.

BalancedScorecardUsers
TheVBclientisnotsupportedonWindowsVistaorWindows7.

DiscovererUsers
Discoverer(10g)10.1.2.3iscertifiedwithWindowsVista.Forfurtherinformation,seeDocument456426.1.
Discoverer10.1.2.2andearlierarenotcertifiedwithWindowsVistaorWindows7.

FinancialAnalyzerandSalesAnalyzerUsers
FinancialAnalyzerandSalesAnalyzerclientversions(6.4)arenotsupportedonWindowsVistaorWindows7.Pleaseuse
theOFAandOSAwebversions,seeDocument470992.1.

XMLReports(RTFfileextensions)
WindowsVistaandWindows7userscannotopen*.rtfformatfilesthroughthebrowser.Whenclickingthe'OK'buttonon
the'Opening*.rtf'modalwindowthefilewillnotopenandthemodalwindowwillcomeupagain.Tocorrecttheproblem,
associateadifferentprogramsuchasWordpad,OpenOffice.orgetc.withthe.rtfextensiononthedesktop.
ControlPanel>DefaultPrograms>Associateafiletypeorprotocolwithaprogram
Select.rtfundertheNamecolumnfromthelist
ClicktheChangeProgrambutton.

Selectanappropriateprogrami.e.Wordpad
ClicktheOKbutton

GeneralInternetExplorerIssues
DiscovererViewerUsers
AfterclickingthedrillicononaworksheetthedrillitemsarenotlistedwhenrunningDiscovererViewerthroughIE7and
higher.Tofixthisissue:
DiscovererViewer10.1.2.0.2and10.1.2.1and10.1.2.2usersshouldapplyPatch5673463.Pleasecontactsupportto
requestthispatch.

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requestthispatch.
DiscovererViewer10.1.2.2CumulativePatch(CP7)andlowerusersshouldapplyPatch5673463.Pleasecontactsupport
torequestthispatch.
ThisissueisfixedinDiscoverer10.1.2.2CumulativePatch(CP8)andDiscoverer10.1.2.3andhigher.

TabbedBrowsinginIE7andHigher
FormsWindows
IE7andhigherprovidesatabbedbrowsingfacility,whichcanbeenabledfromthebrowsermenuthroughTools>
InternetOptions>GeneralTabs>Settings.FormsinOracleEBusinessSuitearesupportedandlaunched
throughaseparateframe.Therefore,evenwithtabsenabled,theformsnavigatorandtheformswindowswill
continuetoopeninanewwindowandnotinanewtab.Thisisintendedfunctionalityandisnotabug.

WebBasedLOV's
WhenusingIE7orIE8withthe'AlwaysOpenPopUpsinaNewTab'browseroptionselected,focusislostafter
openingtheLOVinanewtabcausingtheapplicationtofreeze.Tounfreezetheapplicationandregainfocuswithin
thepopupwindowpress'Ctrl&Tab'.
Toworkaroundthisissuepleaseselectadifferentvaluefor'Whenapopupisencounteredinthebrowser:
Navigateto:Tools>InternetOptions>Tabs>Settings>AlwaysOpenPopUpsinaNewTab
Selecteither:LetInternetExplorerdecidehowpopupsshouldopen
or:Alwaysopenpopupsinanewwindow
Alternatively,tousethetabbedsettingupgradetoIE9orlaterwherethisproblemdoesnotexist.
ThisissueisbeingevaluatedthroughenhancementrequestBug9773527.

ExportingDataandOpeningAttachments
FileExport/FormsAttachmentsFunctionalities
JRE1.6.0_27(6u27)adheresmorestrictlytoInternetExplorerbrowsersettings.UsersmayfindthattheFile>
ExportandFormsAttachmentsfunctionalities(forexampleopeningWord,rtfandExcelattachments)willnotwork
afterupgradingtothisPluginversionwhenrunningIE6,IE7orIE8.Tryingtorunthesefunctionalitiesmaycausea
windowtoopenbrieflybeforeclosingagain,the'FileDownload'windowwillnotopen.
TofixthisissuepleasesetthefollowingbrowsersettingwithinIEundertheappropriatesecurityzone(using
'TrustedSites'asanexample):
Navigateto:Tools>InternetOptions>Security>TrustedSites>Customlevel.
Set:Downloads>AutomaticpromptingforfiledownloadstoEnable
ThissettingnolongerexistsinIE9andthereforethesefunctionalitiesarenotaffectedwhenusingthisbrowser.

FileAssociation
ThefiletypethatyouwishtoexportfromEBusinessSuitemustbeassociatedwiththebrowser.Ifthefiletypeis
notassociated,theWindowwillnotopenorwillbrieflyopenandthencloseimmediately.Thismayoccurfor
example,whenusing'File>Export'toanexcelspreadsheetorwhenopeninganattachmentfromEBusiness
Suite.
Tofixthisissue,usingthe'TrustedSites'zoneasanexample,(whichisrecommendedforrunningOracleE
BusinessSuitethrough):
1. Select'Tools'>'InternetOptions'>'Security'(tab)>'TrustedSites'>'Custom
Level'(button)>'Downloads'fromthebrowsermenu.
2. Set'Automaticpromptingforfiledownloads'to'Enable'.
3. Savethesettingandclosethebrowserwindow.
4. StartanewbrowsersessionandlogintoOracleEBusinessSuite.
5. Thistime,whentryingtoopentheattachmentorexportdatayoushouldseeapopupwindowstitled'File
Download'.
6. Uncheckthecheckboxlabeled,'Alwaysaskbeforeopeningthistypeoffile'andclickthe'open'
button.
7. Thefileshouldnowdisplaycorrectly.
8. Afterthishasbeendone,thefileextensiontypeisregisteredandyoumaysetthe'Automaticprompting
forfiledownloads'backto'disable',accessingsuchfilesinfuturewillnowworkcorrectlywiththat
setting.

BrowserHelpersandToolbars
TheuseofcertainbrowserhelpersandToolbarsmaycausethebrowsertocrashwhentryingtologintoOracleE
BusinessSuiteduetotheirincompatibilitywitholderpluginversions.Toremoveatoolbar:
OntheStartmenu,clickControlPanel
DoubleclickAddorRemovePrograms
Selecttheappropriatetoolbar
ClicktheRemovebutton

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Todisableanaddon:
Fromthebrowsermenu,Tools>ManageAddons>EnableorDisableAddons
Selecttheappropriateaddon
Under'Settings'clickthe'disableradio'button
Restartthebrowser

SSLUsers
InternetExplorermaydisplayoneofthefollowingmessagesthroughamodalwindowwhenrunningOracleEBusiness
SuiteinanSSLenabledenvironment:
Doyouwanttoviewonlythewebpagecontentthatwasdeliveredsecurely?

or
Thispagecontainsbothsecureandnonsecureitems.
Doyouwishtodisplaythenonsecureitems?

Tostopthismessageappearing,usingthe'TrustedSites'zoneasanexample:
1. Select'Tools'>'InternetOptions'>'Security'(tab)>'TrustedSites'>'CustomLevel'
(button)>'Miscellaneous'sectionfromthebrowsermenu.
2. Set'Displaymixedcontent'to'Enable'.
3. Savethesettingandclosethebrowserwindow.

InternetExplorer6SpecificIssues
MicrosoftInternetExplorerActiveXUpdate912945
FordetailsregardingthisMicrosoftupdateanditsaffectonOracleEBusinessSuite,seeDocument364366.1.This
functionalityisincludedbydefaultinIE7.

Section3:Firefox(FF)forWindowsUsers
CertificationMatrixforFirefox(32bit)browsers
Firefox:PrerequisitePatchRequirements
Firefox:RecommendedBrowserSettings
Firefox:BlockedPluginsinMozillaFirefox
Firefox:ImportinganSSLCertificate
Firefox:KnownIssues

CertificationMatrixforFirefox(32bit)browsers

FirefoxESR38.xwithOracleEBusinessSuite12.1
FirefoxESR38.xmaydisplaytheerrorSecureConnectionFailedwhentryingtoopentheOracleEBusinessSuite12.1
loginpage.Clickthelinkforfurtherinformationaboutthepatchfixandworkaround.

ThetablebelowoutlinesthecurrentlycertifiedBrowser,DesktopClientOperatingSystemandJREstreamswith
minimumversions,whereapplicable.Pleasealsoreviewthisdocumentforfurtherspecificcertificationinformationand
requirements:
Browser
Version

Windows10
(32bit&64
bit1)

Windows8.1
(32bit&64
bit1)

FirefoxESR
38.x3

JRE1.8.0_51and
higher
JRE1.7.0_85and
higher

JRE1.8.0_25and
higher
JRE1.7.0_10and
higher
JRE1.6.0_37and
higher

Windows8
(32bit&64
bit1)

Windows7
(32bit&64
bit1)

Windows
Vista
(32bit)

WindowsXP
(32bit)2

NotCertified

JRE1.8.0_25and
higher
JRE1.7.0_10and
higher
JRE1.6.0_10and
higher

JRE1.8.0_25and
higher
JRE1.7.0_10and
higher
JRE1.6.0_10and
higher

NotCertified

RecentReleasesNoLongerSupported(IncludedforHistoricalPurposes)4
FirefoxESR
31.x3

FirefoxESR
24.x3

NotCertified

JRE1.8.0_25and
higher
JRE1.7.0_10and
higher
JRE1.6.0_37and
higher

JRE1.8.0_25and
higher
JRE1.7.0_10and
higher
JRE1.6.0_37and
higher

JRE1.8.0_25and
higher
JRE1.7.0_10and
higher
JRE1.6.0_10and
higher

JRE1.8.0_25and
higher
JRE1.7.0_10and
higher
JRE1.6.0_10and
higher

NotCertified

NotCertified

NotCertified

JRE1.6.0_37and
higher
JRE1.7.0_10and
higher

JRE1.6.0_10and
higher
JRE1.7.0_10and
higher

JRE1.6.0_10and
higher
JRE1.7.0_10and
higher

JRE1.6.0_10and
higher
JRE1.7.0_10and
higher

1Windows7(64bit)desktopclientoperatingsystemiscurrentlyonlycertifiedwithOracleEBusinessSuitewhenrunning32bit
productse.g.Clientbasedproducts,Browsers,JREpluginandMicrosoftOffice.

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2WindowsXPwasdesupportedbythevendorinApril2014,see3rdPartySoftwareSupportLifecycle.
3FirefoxESRXX.xisanExtendedSupportRelease(ESR)whichwillbesupportedbythevendorforapproximatelyayear.Forfurther
informationonthesupportlinesandotherinformationpleaseseeMozillaFirefoxESROverview
4RecentReleaesNoLongerSupported(IncludedforHistoricalPurposes)TheseFirefoxbrowsersarenolongersupportedby
thevendor,see3rdPartySupportLifecycle.ItisrecommendedthatanyusersrunningtheseversionsupgradetothelatestFirefoxESR
release..

3rdPartySoftwareSupportLifecycle
Oracle'ssupportofthevariousthirdpartyclientoperatingsystemandbrowsersalignswiththerespectivevendor'ssupportlifecycle.

Firefox
ItisrecommendedthatanyusersrunningearlierversionsofFirefoxupgradetothelatestFirefoxESRrelease.Oraclewillcontinuetooffer
supportforearlierFirefoxversionswithOracleEBusinessSuiteR12ona'BestEffort'basisonly.Consequently,whereissuesaredueto
problemswiththebrowser,wemay,wherenecessary,requirecustomerstoupgradeorchangetheirbrowsertoresolvetheissue.

CompatibilitywithHigherJREreleases
OraclehascertifiedtheOracleEBusinessSuitewiththeminimumJREreleasesnotedaboveontheJRE6(1.6.0.x)
stream.OracleEBusinessSuiteendusersmayuseorupgradetolaterproductionreleasesoftheJRE6pluginattheir
discretion.ForfurtherinformationonupgradingJREandit'srequirements,pleasereferenceDocument393931.1entitled
'UpgradingJRE(NativePlugin)withOracleEBusinessSuite12forWindowsClients'.
OraclewillcontinuetotestandcertifytheOracleEBusinessSuitewithselectedfutureversionsofJREreleasesinadvance
oftheirgeneralavailabilitytothepublic.Oraclewillupdatethisdocumentationwithknowncompatibilityissuesor
workaroundsasneeded.AllcurrentJREproductionversionsequaltoorhigherthantheminimumversionsstatedabove
arecompatiblewithOracleEBusinessSuite12.

Firefox:PrerequisitePatchRequirements
Firefox
Windows8Users
FirefoxESR17.xandESR24.xarecertifiedasaclientbrowsersonWindows8(32bitand64bit)withthefollowing
prerequisiterequirements:
OracleEBusinessSuiteRelease12.2.x
OracleEBusinessSuiteRelease12.1.3
OracleEBusinessSuiteRelease12.0.6with:
ApplicationsFrameworkPatch7602616
Patch7567840whichremovestheuseofthejpiversionparameterandswitchesFirefoxtoanonstatic
versioningmodel.
WebADIandReportManagerUsers

WebADIandReportManagerhaveprerequisitepatchrequirementswhenrunningonWindows8,forfurtherinformation
seeDocument1077728.1titled,'UsingMicrosoftOffice2007and2010withOracleEBusinessSuite11iandR12'.
KnownIssues

ForknownissuesseeWindows8SpecificIssues

WindowsXP,Vistaand7Users
FirefoxversionsESR10.xandhigherarecertifiedasclientbrowsersonWindowsVistaSP2andWindows7SP1(32bit&
64bit)withthefollowingrequirements:
OracleEBusinessSuiteRelease12.1.1orhigher.
OracleEBusinessSuiteRelease12.0.xwith:
OracleApplicationsTechnologyR12.ATG_PF.A.delta.6(Patch7237006)orhigher
ApplicationsFrameworkPatch7602616
ItisalsostronglyrecommendedtoapplyPatch7567840whichremovestheuseofthejpiversionparameter
andswitchesFirefoxtoanonstaticversioningmodel.Useofthejpiversionparameterisnolonger
supportedwithnextgenerationjava.ForfurtherinformationseeMultipleDesktopJREPluginVersionswith
Firefox3.0.xandhigher

Firefox:RecommendedBrowserSettings
SharedDesktopSecurity
Ifmultipleuserssharethesamedesktop,theymaybeabletoviewaprevioususersbrowsercontentbypressingthe

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Ifmultipleuserssharethesamedesktop,theymaybeabletoviewaprevioususersbrowsercontentbypressingthe
'Back'buttononthebrowser.Toavoidthisissuepleasesetthe'ForcePageRefresh'profileoptionto'Yes'atSitelevelin
yourOracleEBusinessSuite12instance.

Firefox:BlockedPluginsinMozillaFirefox
MozillahaschangedthewaythatthirdpartypluginsarehandledwithinFirefoxtoa'ClicktoPlay'model.(Forfurther
informationpleaseseetheMozillaarticlePuttingUsersinControlofPlugins.)
ThisfunctionmayaffectOracleEBusinessSuiteusersrunningOracleFormsbypromptingtheusertoactivateorupgrade
theJREPluginbeforeaformcanbelaunched.UsersrunningthelatestversionoftheJREPluginwillgenerallynotbe
affectedbythischange.ItishoweverrecommendedthatalluserstrusttheJREPluginwithinFirefoxfortheirOracleE
BusinessSuiteenvironmentstopreventthismessageappearingwhenrunningoldorblockedreleases.Forinformationon
howtodothispleasesee'Howtoalwaysactivateapluginforatrustedwebsite'outlinedintheMozillaarticleWhydoI
havetoclicktoactivateplugins?.

Note:ItisrecommendedthatOracleEBusinessSuiteusersmovetothelatestavailableversionoftheJREPlugin.
Forinformationonupgradingpleasesee:
Document393931.1:DeployingJRE(NativePlugin)forWindowsClientsinOracleEBusinessSuite
Release12.

Firefox:ImportinganSSLCertificate
UntrustedConnection

Totrustthecertificateauthorityandtostopthiserrorpageappearingonfuturelogins,addanexception:
1.Clickthe'AddException...'buttonandthe'AddSecurityException'windowshouldopen.

2.Check'Permanentlystorethisexception'.
IfthischeckboxisgrayedoutyouwillfirstneedtoturnonHistory(thiscanbeturnedoffagainaftertrustingthe
certificate)asfollows:
Tools>Options>Privacy>SetFirefoxwill:Rememberhistory
ClickOKbutton

3.ClicktheConfirmSecurityExceptionbutton.

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3.ClicktheConfirmSecurityExceptionbutton.

SSLWarningMessage
"Theconnectiontothiswebsiteisuntrusted"
IfyouareusinganSSLcertificatethatisnotfromoneofthestandardrecognizedCertificateAuthorities(CA),forexample
yourowninhouseCAyoumayseethefollowingpopupwhenlaunchingJavacontent.

TopreventthismessageappearingcopyyourSSLrootcertificatetothedesktopthenimportitintotheJava'SecureSite
CA'certificatestore.
JavaControlPanel>Security(tab)>ManageCertificates(button)>CertificateType:
SecureSiteCA>Import(button)

Firefox:KnownIssues
GeneralFirefoxIssues
WindowsVistaandWindows7withFirefox

GeneralFirefoxIssues
FirefoxESR38.0.1PerformanceIssue
LoadingJavacontentusingFirefoxESR38.0.1canshowperformancedegradationifaccessinganyURLoutsideofyour
ownnetwork.Ifyourjarsaresignedbya3rdpartyprovider,thecertificaterevocationfunctionwillattempttoconnectto
theirnetworktorunthecheck,whichisoutsideyourinternalnetwork.ThisisduetoabugintheFirefox38baserelease
wherebythedefault'UseBrowserSettings'valueisnotbeingpickedupandinsteadcontentisrunningusingadirect
connection..
Fix

ThisissueisfixedinFirefoxESR38.1.0.
Ifyouareunabletoupgradeatthistimeyoucanavoidtheissuebyusingthefollowingworkaround.
Workaround

Toworkaroundthisissue,addeitheryourproxyserverinformationunder'UseProxyServer'oryourproxyconfiguration
scriptdetailsunder'Useautomaticproxyconfigurationscript'intheJavaControlPanelandselectthatvalueinsteadofthe
default'Usebrowsersettings'option:
JavaControlPanel>General(tab)>NetworkSettings(button)

SecureConnectionFailed
OracleEBusinessSuite12.1usersrunningFirefoxESR38.xmayseethefollowingerrorwhenattemptingtoloadtheir
environmentsloginpage:

SecureConnectionFailed
Theconnectiontoserver.example.com:4443wasinterruptedwhilethepagewasloading.

ThedefaultvalueoftheFirefoxparameter,security.tls.version.fallbacklimithasbeenchangedfrom1to3in
thisrelease.ThischangeincombinationwiththelatestpatchinglevelswillcausethiserrortodisplaywhenusingTLS
enabledenvironments.
PatchFix

Tofixthisissue,applytheOracleFusionMiddleware10.1.3.5Oct2015CPUpatch:
UnixUsers:Patch21845960
WindowsServerUsers:Patch21845962
ForfurtherinformationseeDocument2051000.1titled,'OracleEBusinessSuiteReleases11iand12CriticalPatchUpdate
KnowledgeDocument(October2015)'
Workaround

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Workaround

Ifyouareunabletoapplythepatchatthistimeandneedtoworkaroundtheissueinthemeantime,setthevaluebackto
1throughthebrowserconfiguration.
OpenFirefoxandenterabout:config
IntheSearchfieldentertls
Doubleclicksecurity.tls.version.fallbacklimit andsetthevalueto1

Internationalization
ForinformationoninternationalizationissueswithFirefoxpleaseseethe'BrowsersNotes'sectionofDocument393320.1
titled,'InternationalizationUpdateNotesforRelease12'.

BrowserWindowOpensBehindtheFormsWindow
Openinganhtmlpagefromtheformsnavigatormaycausethehtmlwindowtoopenbehindthenavigatorwindowwhen
usingFirefox.
ThisissueisfixedinJRE1.6.0_30(6u30)andhigherwiththefollowingbrowseroptionsset:
Tools>Options>Content>EnableJavaScript(checked)
Tools>Options>Content>EnableJavaScript>Advanced(button)>Raiseorlowerwindows(checked)
Tools>Options>Tabs>Opennewwindowsinanewtabinstead(unchecked)

JREPluginDownloadUsingFirefox(oaj2se.exe)
OracleEBusinessSuite12.0.xUsers
Ifusinganonstaticversioningmodel(Patch7567840hasnotbeenapplied)andthecorrect'JREPlugin'versionisnot
alreadyinstalledontheclientitwillnotautomaticallydownloadfromthewebserverwhenusingaFirefoxbrowser.This
issueisfixedinOracleEBusinessSuite12.0.6ReleaseUpdatePack(RUP6),Patch6728000.
Toworkaroundthisproblem,theusercaneitherdownloadandinstalltheJREPlugin,beforelaunchingtheOracleE
BusinessSuite,orcanstilldownloaditfromtheserverasfollows.
ClickingonaformslinkthroughFirefoxwillactivatethe'PluginFinderService'.Theuserwillthenseethemessage
'Additionalpluginsarerequiredtodisplayallthemediaonthispage'inthetaskbar.
Clickonthe'InstallMissingPlugins'button.(Thiswillopenanewwindow,searchforthepluginbutwillnotfind
it)
Clickonthe'ManualInstall'button,whichshouldopenanotherwindowsaying:
Forbidden
Youdon'thavepermissionstoaccess/OA_JAVA/onthisserver.
IntheURLlineonthiswindowchangehttp://<hostname>:<port>/OA_JAVAtohttp://<hostname>:
<port>/OA_HTML/oaj2se.exe.
Whenaskedifyouwishsavetheoaj2se.exefile.Clickthe'SaveFile'buttonandinstallthefileontoyourdesktop
Onceithasinstalledsuccessfully,closedownthefirefoxwindowandstartanewsessiontoaccesstheOracleE
BusinessSuite.

MultipleSessions
YoumayonlyaccessasingleOracleEBusinessSuiteinstancefromasingledesktopsessionwhenusingtheFirefox
browser.Currently'InternetExplorer'istheonlybrowserthatallowsyoutoaccessmultipleinstancesormultiple
ApplicationResponsibilitiesconcurrentlyfromthesamedesktopsession,throughtheuseofmultiplebrowsersessions.

MultipleDesktopJREPluginVersions
MultipleDesktopJREPluginVersionswithFirefox3.xandhigher
Firefox3.0.xandhighersupports'NextGenerationJREPlugin'technologywhichisenabledbydefaultwhenrunningJRE
1.6.0_10andhigher.
OracleEBusinessSuite12.0.xUsers
ItisstronglyrecommendedOracleEBusinessSuite12.0.xusersrunningFirefox3.0usersapplyPatch7567840.
WithoutthispatchthelatestJREpluginversiononthedesktopwouldhavetomatchtheJREpluginversionbeing
calledfromthewebservertosuccessfullyloadaform.SeeMultipleDesktopJREPluginVersionswithFirefox
(StaticVersioning)
Whilstthereislimitedbackwardcompatibility,usingthejpiversionattributeoftheMIMEtypetoselectaparticular
JREversionisnolongersupportedwhenusingthenextgenerationJREplugin(JRE1.6.0_10andhigher).This
patchchangesthebehaviorwithinOracleEBusinessSuiteRelease12byremovingthejpiversionparameterto
overloadtheusageoftheapplication/xjavaappletMIMEtypeandimplementthejava_versionparameter
forJREversionselection.FurtherinformationisavailablefromtheJREVersionSelectionpage.
ThispatchchangesthebehaviorofFirefox3.0toa'nonstaticversioning'model.Earlier'classic'javaversionscan
alsoberunonthisnewarchitectureandtheywillalsothenadheretoanonstaticversioningmodel.
OracleEBusiness12.1.1Users

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OracleEBusiness12.1.1Users
OracleEBusiness12.1.1usersdonotrequirePatch7567840.Thisarchitecturalchangeisincludedbydefault
makingFirefox3.0adheretothenonstaticversioningmodel.
ForfurtherinformationonstaticandnonstaticversioningpleaseseeAppendixA:StaticvsNonStaticVersioningandSet
UpOptionsinDocument393931.1,titled,'DeployingJRE(NativePlugin)forWindowsClientsinOracleEBusinessSuite
Release12'.
(ReturntoPrerequisitePatchRequirementssectionifrequired.)

MultipleDesktopJREPluginVersionswithFirefox(StaticVersioning)
Bydefault,Firefoxonlyusesthelatestversionofthepluginthatitfindsonthedesktopclient.UnlessOracleEBusiness
Suiteissettousethelatestavailableversionoftheplugin,usersmaynotbeabletoconnectusingearlierversionsofthe
plugin.
ToenableFirefoxtousemultipleversionsofthePluginfromthedesktopclient,(thusallowingtheuseofJREPluginson
thedesktopthatarenotthelatestversioninstalledonthatdesktop)thefollowingworkaroundcanbeused:
Copy'<jreplugininstallfolder>\bin\npjpi<pluginversionnumber>.dll' to'<Firefoxinstall
folder>\plugins' .
(UsingJRE1.6.0_03asanexampleinadefaultinstallation,thiswouldbe)
CopyC:\ProgramFiles\Java\jre1.6.0_03\bin\npjpi160_03.dll toC:\ProgramFiles\Mozilla
Firefox\plugins

TocheckwhichversionsareavailablewithinFirefoxtype,'about:plugins 'intheaddress
bar.

Note:ThisworkaroundisnotvalidwhenrunningFirefox3.0withJRE1.6.0_10orhigherinstalledonthe
desktopclient.

TabfunctionalityintheFirefoxBrowser
Firefoxusestabbedbrowsingbydefault.FormsinOracleEBusinessSuitearesupportedandlaunchedthroughaseparate
frame.Therefore,evenwithtabsenabled,theformsnavigatorandtheformswindowswillcontinuetoopeninanew
windowandnotinanewtab.Thisisintendedfunctionalityandisnotabug.

PersonalHomepageSetting
TheICX'PersonalHomepage'settingisnotsupportedwiththeFirefoxbrowser.

RichTextEditing
TheCut,CopyandPastebuttonswithintheRichtextEditoronOracleApplicationsFrameworkdonotworkbydefault
whenusingaFirefoxbrowser.ThisisduetoasecurityfeaturewithinFirefox.Werecommendthatthekeyboardshortcut
keys,whichdostillworkbydefaultareusedforthisfunctionality.Ifyoustillwishtousethebuttons,thiscanbeenabled
byeditingtheusersFirefoxpreferencefile.FurtherinformationisavailablefromtheCut,CopyandPasteButtonsand
Securitypreferencespages

BIDILanguageUsers
BIDILanguagesarenotsupportedwithSelfServiceApplicationsusingtheFirefoxBrowser.

OracleReportManager
OracleReportManagerinteractionwithExcelwillnotworkwhenusingtheFirefoxbrowser.Thisfunctionalityrequiresthe
interactionofActiveXthroughVbScript,whichisnotsupportedinFirefox.OracleReportManagerusersshouldrun
InternetExplorerforfullfunctionality.FullsupportthroughFirefoxisbeinginvestigated.

WindowsVistawithFirefox
WindowsVistaandWindows7withFirefox
BalancedScorecardUsers
TheVBclientisnotsupportedonWindowsVistaorWindows7.

DiscovererUsers
Discoverer10.1.2.3iscertifiedonWindowsVista.ForfurtherinformationpleaseseeDocument456426.1.

FinancialAnalyzerandSalesAnalyzerUsers
FinancialAnalyzerandSalesAnalyzerclientversions(6.4)arenotsupportedonWindowsVistaorWindows7.
PleaseusetheOFAandOSAwebversions,seeDocument470992.1.

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XMLReports(RTFfileextensions)
WindowsVistaandWindows7userscannotopen*.rtfformatfilesthroughthebrowser.Whenclickingthe'OK'
buttononthe'Opening*.rtf'modalwindowthefilewillnotopenandthemodalwindowwillcomeupagain.To
correcttheproblem,associateadifferentprogramsuchasWordpad,OpenOffice.orgetc.withthe.rtfextensionon
thedesktop.
ControlPanel>DefaultPrograms>Associateafiletypeorprotocolwithaprogram
Select.rtfundertheNamecolumnfromthelist
Clickthe'ChangeProgram'button.
Selectanappropriateprogrami.e.Wordpad
Clickthe'OK'button

Section4:ChromeforWindowsUsers
Chrome:Overview
Chrome:CertificationMatrices
Chrome:PrerequisitePatchRequirements
Chrome:KnownIssues

Chrome:Overview
Note:OracleEBusinessSuiteR12hastwointerfaces:awebbased(OAFramework/HTML)modelformoduleslike
iProcurementandiStore,andOracleForms/JavabasedmodelforourprofessionalservicesmoduleslikeOracleFinancials.
GoogleisexpectedtophaseoutChrome'ssupportforJava"beforetheendof2014",seeAPI(NPAPI)supportfromChrome,
preventingpluginslikeJavafromrunning.SeeAPI(NPAPI)support.ChromeisonlycertifiedforEBusinessSuitecustomers
runningwebbased(HTML/OAFramework)screens,runningJavabasedcontentwithChromeisnotsupported.

Chrome:CertificationMatrices
Chromereleasesareupdatedeverysixtoeightweeks.OracleisunabletotesteverynewversionofChromewiththeEBusiness
Suite.OracleisexpectedtocertifyselectedChromereleasesonanongoingbasis.Thefollowingtableoutlinesthelatestversions
thathavebeentestedagainsttheOracleEBusinessSuite.

CertificationMatrixforWindowsOperatingSystemsandOracleEBusinessSuiteReleases:
EBSRelease

Windows10
Windows8.1
Windows7
(32bit&64bit1) (32bit&64bit1) (32bit&64bit1)

EBS12.2.43

Chromev44

Chromev44

Chromev35

EBS12.1.33

Chromev44

Chromev44

Chromev35

UsingLaterChromeReleases

CustomersmayuselaterChromereleases.Oraclewillinvestigateanyreportedissuesandattempttoreproducethe
problemonourcertifiedreleaseandwillprovidepatchesforreproducibleissues,subjecttotechnicalfeasibility.
Iftheissuecannotbereproduced,customersmaybeadvisedto:
WaitandseewhetherthenextreleaseofChromefixestheissue.
UseacertifiedversionofInternetExplorerorFirefoxESR
IssuesspecifictootherChromereleasesmaystillbedocumentedasknownissues.

CertificationMatrixforMobileDevices:
Browser
Version

MobileOperating
System

Certified
Devices

EBSRelease
12.2.4

EBSRelease
12.1.3

Chromev35

Androidv4.1orHigher

SamsungGalaxyTab
(4.1.2)

Certified

Certified

UsingOtherMobileDevicesandLaterChromeReleases

OracleEBSDevelopmentusesSamsungandNexusmobiledevicesinthecertificationtestingcyclesforOracleEBusiness
Suite.Theseareconsideredtobeourreferencedevices.
CustomersmayuseotherAndroidbaseddevicesandlaterChromereleases.Oraclewillattempttoreproducereported
issuesonourreferencedevices.Oraclewillprovidepatchesforreproducibleissues,subjecttotechnicalfeasibility.
Iftheissuecannotbereproducedusingourreferencedevices,customersmaybeadvisedto:
WaitandseewhetherthenextreleaseofChromefixestheissue.

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Consultwiththeirdevicevendorforguidance.
Useadesktopclient.
Devicespecificissuesthatcannotbereproducedwithourreferencedevicesmaybedocumentedasknownissues.

Chrome:PrerequisitePatchRequirements
OracleEBusinessSuite12.2.4Users

TherearenopatchrequirementsforOracleEBusinessSuite12.2.4users
OracleEBusinessSuite12.1.3Users

OracleEBusinessSuite12.1.3usersmustapplyPatch18936791:R12.FWK.B.delta.4.

Chrome:KnownIssues
SSLserverprobablyobsolete
SSLserverprobablyobsoleteerror

TryingtoopenanSSLenabledEBSenvironmentfromChromev45orhighermayshowthefollowingerrorpage:

SSLserverprobablyobsolete
ERR_SSL_FALLBACK_BEYOND_MINIMUM_VERSION

Tofixthisissue,applytheOracleFusionMiddleware10.1.3.5Oct2015CPUpatch:
UnixUsers:Patch21845960
WindowsServerUsers:Patch21845962
ForfurtherinformationseeDocument2051000.1titled,'OracleEBusinessSuiteReleases11iand12CriticalPatch
UpdateKnowledgeDocument(October2015)'

OracleProductWorkbench
ProductWorkbenchLaunchFailure

OracleProductWorkbenchwillnotlaunchwhenusingChromeanddisplaysthemessage"Nopluginavailableto
displaythiscontent".Afixforthisissueiscurrentlyinprogress.

OracleMESforDiscreteManufacturing
'Tif'ImagesarenotOpenedbyDefault

'Tif'imageattachmenttypesarenotopenedbydefaultwhenusingtheChromebrowserbuttheyaresavedto
downloads.Afixforthisissueisinprogress.Toviewtheimageinthemeantime,openitfromdownloads.

OracleOrderManagement
NavigatorTreeDisplaysoutsidetheWindow

Clickingonthenavigatoriconfromwithinthe'CreateOrder'pagecausesthenavigatortreetodisplayoutsidethe
window.Afixforthisissueiscurrentlyinprogress

OracleKnowledgeManagement
ChangingSolutionName

YouareunabletochangetheSolutionNamewhenusingChrome.Whentryingtosavethechangetheerror"you
donothaveaccesstothissolution.Pleasecontactyoursystemadministrator"isdisplayedpreventingthechange.A
fixforthisissueiscurrentlyinprogress.
Hiding/Removing'Details'and'Remove'Columns

The'Details'and'Remove'columnscannotbehiddenorremovedinthe'RecommendedSolutions'richtablewhen
usingChrome.Despiteclickingonthe'settings'icon,uncheckingthetickmarksagainstthesecolumnsandclicking
anywhereonthescreen,theyarestilldisplayed.Afixforthisissueiscurrentlyinprogress.

Section5:SafariforMacUsers
Safari:CertificationMatrix
Safari:RecommendedBrowserSettings
Safari:KnownIssues

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Safari:CertificationMatrix
ThetablesbelowoutlinecertifiedBrowser,OperatingSystemandJREversionsforOracleEBusinessSuite12.x.
BrowserVersion

OSXv10.7.5orhigher

OSXv10.8.2orhigher

OSXv10.9.1orhigher

OSXv10.10.2orhigher

Safari8.0.3orhigher

notcertified

notcertified

notcertified

JRE1.8.0_31andhigher
JRE1.7.0_72andhigher

Safari7.0.1orhigher

notcertified

notcertified

JRE1.8.0_25andhigher
JRE1.7.0_45andhigher

notcertified

Safari6.0.2orhigher

JRE1.7.0_21andhigher

JRE1.8.0_25andhigher
JRE1.7.0_21andhigher

notcertified

notcertified

ForfurtherinformationandpatchrequirementsforAppleMacintoshOSXversions10.7andhigherseeDocument
1533334.1titled'OracleEBusinessSuiteReleaseNotesRelease12forAppleMacintoshOSX'.
ForInternationalizationinformationpleaseseeDocument393320.1,titled'InternationalizationUpdateNotesforRelease
12'.
BrowserVersion

OSXv10.4.7orhigher

OSXv10.5.6orhigher

OSXv10.6.3orhigher

OSXv10.7.2orhigher

Safari5.1.2orhigher

n/a

JRE1.5.0_13andhigher

JRE1.6.0_20andhigher

JRE1.6.0_29andhigher

Safari5.0.2orhigher

n/a

JRE1.5.0_13andhigher

JRE1.6.0_20andhigher

n/a

Safari4.0.5orhigher

n/a

JRE1.5.0_13andhigher

JRE1.6.0_20andhigher

n/a

Safari4.0.4orhigher

n/a

JRE1.5.0_13andhigher

n/a

n/a

Safari3.2.1orhigher

JRE1.5.0_13andhigher

JRE1.5.0_13andhigher

n/a

n/a

Safari2.0.4orhigher

JRE1.5.0_06andhigher

n/a

n/a

n/a

ForfurtherinformationandpatchrequirementsforAppleMacintoshOSXversion10.4,pleaseseeDocument402138.1,
titled'OracleApplicationsReleaseNotesRelease12forAppleMacintoshOSXversion10.4'.
ForfurtherinformationandpatchrequirementsforAppleMacintoshOSXversion10.5and10.6,pleaseseeDocument
864552.1,titled'OracleEBusinessSuiteReleaseNotesRelease12(12.0,12.1)forAppleMacintoshOSXv10.5and
v10.6'.
ForInternationalizationinformationpleaseseeDocument393320.1,titled'InternationalizationUpdateNotesforRelease
12'.

Safari:RecommendedBrowserSettings
Performance
FromtheSafariMenu,goto'Preferences>Security>WebContent'andselect:'EnablePlugins','EnableJava'and
'EnableJavaScript'.Donotselect'BlockPopUpWindows'.(SelectingthiswillcausetheOracleEBusinessSuitenotto
open).
FromtheSafariMenugoto'Preferences>Advanced'andselect'PressTabtohighlighteachitemonawebpage'.

Safari:KnownIssues
Noissuestobereportedatthemoment.

RelatedNotes
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Document290807.1:DeployingJRE(NativePlugin)forWindowsClientsinOracleEBusinessSuite11i
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ChangeLog
Date

Description

Oct30,2015

AddedIE10andlaterasminimumIEsupportlevelsforInfotilesFeatureinEBS12.2.5

Oct21,2015

AddedtheOct201510.1.3.5patchasafixforthefollowing:
FirefoxESR38SecureConnectionFailedissue
Chromev45andhigherSSLserverprobablyobsoleteissue.

Oct14,2015

AddedlatestadditionalFWKPatch21565052:R12.FWK.BtotheIE11PrerequisitePatchRequirementssection.

Sep28,2015

AddedPatch19486870:R12.JTT.BtotheIE11PrerequisitePatchRequirementssection.

Aug11,2015

FirefoxESR31isnolongersupportedbythevendorasreflectedintheCertificationMatrixforFirefox(32bit)browsers

Aug7,2015

AddedWindows10ascertifiedwithEBS12.1and12.2.runningIE11,ESR38&Chrome44

Jul3,2015

AddedFFESR38.1.0asthefixfortheFirefoxESR38.0.1PerformanceIssue

Jun17,2015

AddedFirefoxESR38PerformanceIssue.
AddedFFESR38.xcertificationfor12.1.3withworkaroundtoSecureConnectionFailedIssue.

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11/9/2015

Document389422.1

Jun17,2015

AddedFFESR38.xcertificationfor12.1.3withworkaroundtoSecureConnectionFailedIssue.

May27,2015

SupercededPatch19855051:R12.FWK.CwithPatch20518047:R12.FWK.CforEBS12.2usersunderInternetExplorer11(32bitand64bit).

May19,2015

AddedMozillaFirefoxESR38.xasacertifiedbrowserforEBS12.2.

May13,2015

SupercededPatch19659562:R12.CC_PF.BwithPatch20986782:R12.CC_PF.BforEBS12.1.3usersunderInternetExplorer11(32bitand64
bit).

Feb23,2015

AddedSafari8.0.xwithOSX10.10.xtotheSafari:CertificationMatrix.

Jan16,2015

AddedIE11asacertifiedbrowseronWindows7&8.1forEBS12.2and12.0.6.

Nov18,2014

AddedJRE1.8.0_25(8u25)tothecertificationMatrixforSafarionMac.

Nov13,2014

AddedJRE1.8.0_25(8u25)tothecertificationMatricesforWindowsbrowsers.

Oct23,2014

MovedFirefoxESR24.xtounsupportedbrowserssectionofCertificationMatrixforFirefox(32bit)browsers

Sep26,2014

AddedIE11asacertifiedbrowseronWindows7&8.1forEBS12.1.3.
AddedChromev35asacertifiedbrowserforEBS12.2.4webbasedcontentandMobileDevices.

Jan24,2007

Initialdocumentcreated.

Document389422.1byOracleEBusinessSuiteDevelopment
Copyright2007,2015Oracle

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Attachments
IE64_warn (19.86KB)
SecurityException (76.64KB)
UntrustedConnection (104.3KB)
compat_but1.jpg (1.37KB)
compat_but2.jpg (2.13KB)
FFSSLWarning (31.61KB)
ResponsibilitiesUndefined (6.86KB)

Related
Products
OracleEBusinessSuite>ApplicationsTechnology>TechnologyComponents>OracleApplicationsTechnologyStack>CertificationandInterops>CertificationandInterops

Keywords
APPLEMACINTOSH ARCHITECTURE CERTIFICATION DESKTOP DISCOVERER EBUSINESS EXPLORER INTERNETEXPLORER MACINTOSH ORACLEAPPLICATIONSFRAMEWORK
SAFARI WINDOWS

Errors
FRM92050

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