Professional Documents
Culture Documents
Vignesh Vishwanath
A S S O C I A T E CONSULTANT
Vignesh is currently positioned as an Associate Consultant at Xchanging Asia Pacific Berhad, Malaysia working
for YTL Communications YES 4G service. Vignesh has a Global MBA in IT Management from S P Jain School of
Management with more than 6 years experience. He has exposure to diverse markets that comprises of work
experience in India and South East Asia and Research experience in the Middle East. Skill Sets include:
Business analysis
Solution design
Stakeholder management
Business consulting
RFP
Client management
Competitor analysis
Project ideation
Telecommunications
Supply Chain
E-learning
CRM
Cloud services
PROFESSIONAL EXPERIENCE
Xchanging Malaysia, Kuala Lumpur, Malaysia
st
Key Projects:
Articulated the customer journey on behalf of all the key business units that led to reduction in the
lead-time for the kick-off of the project
Conceptualized the rollout of latest 4G network in Malaysia, in collaboration with the C-Level
Executives, Marketing and SMEs
Drove the weekly updates meeting, and presented the detailed plan to all the C Level executives
and Executive Directors
Defined the functional requirements for the telecom supply chain system
Coverage Maps
Successfully defined strategy for migrating the coverage maps for YES 4G from google maps
engine to CartoDB
Defined the revamped UI and features for the new coverage maps
nd
st
Key Responsibilities:
End to end design and solution
Gather requirements through client interviews, document analysis, use cases and business analysis
Articulate customer requirements and translate them to specific software documents
Design simple and detailed document which clearly communicates the requirements to the technical
team. This includes GUI, Application flow and interface designs
o Develop the Requirements Traceability Matrix (RTM) for the project to align the requirements with the
technical teams
o
o
o
o
Key Projects:
Proposed and built prototypes for the self-care mobile application for LTE and WiMAX customers
Designed wireframes of all screens for the applications based on the approved user journey
Worked together with the user experience designers to firm up the final screens
Involved in the conceptualization and requirement analysis for providing connectivity to RHB
kiosks, data center and disaster recovery center. This also involved the design of enterprise
monitoring and support process
Involved in the conceptualization and requirement analysis of the project, which involves migrating
the incident management module from CRM OD to SugarCRM
Designed the end to end solution flow for providing fixed internet to multi tenanted buildings across
Malaysia.
Defined user experience and screens for an iPad application to be used by the cabin crew of
Singapore Airlines for completing forms and accessing customer information
Involved in the conceptualization and requirement analysis for standing instructions for CIMB credit
card customers to pay YES postpaid bills
Involved in the conceptualization and requirement analysis for providing 1300 / 1800 Toll free
services to enterprise customers
Involved in the conceptualization and requirement analysis for setting up chromebook labs for
10000 schools across Malaysia
nd
March 2011)
Key Responsibilities:
o Conduct need-gap analysis to identify clients needs and translate them into high level functional solution
o Prepared prototypes, wireframes and process flows for business to get their agreement on proposed
solutions
o Proactively communicated and collaborated with external and internal stakeholders to analyze
information, clients needs & functional requirements
o Restructured the application by developing flowcharts based on reverse engineering
o Mentored the new member of the team
o Developed and executed test cases
o Closely interacted with the clients for the technical requirements
Key Projects:
o Worked on a project to migrate the Client Program Management Database (CPMD) application from the
MS Access to SQL Server 2008 and Visual Studio 2008
th
Key Projects:
o Worked on a project to develop a windows and UNIX interface for the HP Openview (network monitoring
tool) software
EDUCATION BACKGROUND
Degree
Specialization
Masters in Business
Administration
Information Technology
Management
Bachelor of Technology
University
SP Jain School of
Global Management,
Singapore / Dubai
Amrita School of
Engineering, Bangalore
Duration
2011-2012
2004-2008
CERTIFICATIONS
ESSENTIALS
OF
ACADEMIC PROJECTS
Symantec, Singapore
Management Intern (January 2012 March 2012)
Project title: This project aimed at creating a market strategy for Symantec to sell their backup products in
South East Asia
INTERESTS
AND
ADDITIONAL INFORMATION
PERSONAL DETAILS
REFERENCES
Available on Request