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Root Cause Analysis for xxxdow

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Date

2010-07-02

HUAWEI TECHNOLOGIES CO., LTD.

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About This Document

About This Document

Trouble
Ticket
Number

1632523

Prepared by

Baigang

Approved
by
Approval
Date

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iii

Root Cause Analysis for xxxdownlink TBF drop rate

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Contents

Contents
About This Document......................................................................iii

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Root Cause Analysis for xxxdownlink TBF drop rate

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3 Problem Analysis

1 Basic Information
Product Name

Version

BSC6900

V900R013ENGC00SPH556

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3 Problem Analysis

2 Problem Description
Getting the feedback from Onsite engineer of Indonesia Telekom project, the TBF drop rate of two BSC
named BSCKE01and BSCSG02 had degradation after rehoming being executed. BSCKE01 did the
operation in 2012-12-7 and BSCSG02 did the operation in 2013-1-23. The target value of the TBF drop rate is
2%. The problem needs to be solved as soon as possible.
The statistical method of KPI: TBF drop rate of BSC in busy hour (20:00-22:00).
The formula used is as follows:
DL TBF Drop Rate= (A9106 + A9306) / (A9102 + A9302)
UL TBF Drop Rate= (A9206 + A9006 + 9007+ A9207) / (A9002 + A9202)

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3 Problem Analysis

3 Problem Analysis
3.1 Aanlysis of BSCKE01 TBF drop rate
Through analysis of BSCKE01 and BSCSG02s performance data in busy hour (20:00-22:00) from Mar.1th
to Mar.6th, we can see the uplink TBF drop rate has already reached the target value (2%). But the downlink TBF
drop rate didnt reach the target value and it is mainly resulted from the bad Downlink GPRS TBF drop rate. From
the TBF drop rate formula we can see the downlink GPRS TBF abnormal release due to N3105 overflow.

Figure 1 BSCKE01 TBF drop rate

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Figure 2 BSCSG02 TBF drop rate

3.2 Analysis of BSCKE01s TOP cells

After analysis of the busy hour (20:00-22:00) data, some TOP cells can be founded in BSCKE01. Such as
TOP CELL 392283 in BSCKE01. If get rid of the TOP cells , the Downlink TBF drop rate can reach the target
value. From the analysis of TOP cell 392, we can see the Downlink GPRS TBF drop rate is bad in this cell.

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3 Problem Analysis

3.3 Analysis of radio environment

3.3.1 Analysis of BEP distribution
From the BEP distribution from 17 to 31, we can see the BEP distribution from BEP 17 to BEP 31 is under
70%. So the radio environment is bad in TOP cell 392.

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Figure 3 BEP distribution(17~31) of cell 392

3.3.2 Aanlysis of electrical level and qualitys

distribution
After analysis of electrical level and qualitys distribution in TOP cell 392, we can see the red frame in the
nether figure ,the UL and DL quality are bad in the cell 392. So this means that the radio environment of the TOP
cell needs to be optimized.

Figure 4 electrical level and qualitys distribution of cell 392

3.3.3 Aanlysis of retransmission

After the analysis of BSCKE01s TOP cell 392, we can see the Downlink GPRS TBFs retransmission of cell
392 is bad. That means the radio enviroment is bad in the cell.

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Figure 4 Downlink GPRS TBFs retransmission of cell 392

3.4 Analysis of UM signaling

After analyzing the um signaling of TOP cell 392, we can see the radio environment is the main reason which
cause the high retransmission and high TBF drop rate.

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Figure 5 um signaling of cell 392

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3 Problem Analysis

4 Root Cause
There are some TOP cells in BSCKE01(CELLID 392283). The downlink TBF drop rate in these cells is bad
and makes the KPI of the whole BSC cant reach the target value. The radio environment especially the quality is
bad in these cells.

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5 Next Plan
5.1 Next Plan
1 Please push the spot engineer to optimize the radio environment of the TOP cells.
Chong Mun Hou
2 Provide the optimized parameter to optimize the KPI.
Baigang

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3 Problem Analysis

6 Solution
Optimize the radio environment of top cells in BSCKE01 (CELLID 392283)

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3 Problem Analysis