SWEET180

INTERN MANUAL
**NAMES/ PHONE NUMBERS/ E-MAILS ARE CHANGED FOR
CONFIDENTIALITY PURPOSE**
SWEET 180
149 W 18th Street
Suite 200
New York, NY 10001
PHONE (222) 222-2222
UNSOLICITED SCRIPTS / CLIENTS
Sweet180 does not accept unsolicited material.
CLIENT BIOS
There should be client bios included in the drop-box.
Headshots and resumes should also be stored here and periodically updated
on IMDB or breakdown express.
Press agents and marketing may request info for clients.
MASTER CLIENT INFO
This is in Drop-box and should include all client info. Compile information
for agents and communicate with assistants at each agents desk.
ACTIVE AND BOOKOUTS
Include all specific information for each booking and all of the relevant
project information.
This needs to periodically be updated so that old info gets purged
If a client is out of town this should all be included as relevant scheduling
info.
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 You should also know whether or not they will be out of town and unable to
communicate or if they are near by and able to come back to town for an
audition.
CLIENT RESUMES
Periodically update this information.
Especially for clients who work a lot.
Whenever a project starts shooting or rehearsal it should be on the resume.
CLIENT BOOKING HISOTRY
Management should be the point person for a client. All of the clients
collective agents and representatives should be able to contact us for any
relevant client information.
If there is a problem, we like to try to contain problem solving with
scheduling in the office and then loop the agent in. Always check with your
supervisor.
INDUSTRY TERMS
Loan Out- If someone asks if a client has a loan out- they are asking if the
client is getting paid as a corporation-:
Outside Dates- When a client books a guest spot, they are contracted for
the entire shooting period of the episode.
Top of Show - Paid for all dates SW to FW, including hold dates.
APPOINTMENTS
DONT forward emails (Unless you are forwarding to your supervisor)
DONT assume the client received the information. If you get a call or email
confirmation, be sure to follow up
DONT delete emails
DOCUMENT all schedule conflicts and be sure to let casting know
ALWAYS CC the supervisor.
ALWAYS let your supervisor know when clients have confirmed their
appointments.
ALWAYS have an idea of where the clients are on any given day.
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IF WE RECEIVE AN APPOINTMENT DIRECTLY FROM CASTING

Type up the appointment information:

USE EMAIL TEMPLATE.
Project info including a copy of the breakdown if it is available on Breakdown.
Date/ Time/ Location.
Role.
Who will be in the room?
Send the script.
Find out if the audition is a theater project
Email the client.
CC your supervisor & the clients agents.
IF WE RECEIVE AN APPOINTMENT DIRECTLY FROM AGENTS

Always confirm by phone with the client.

If the client were not CCd type up all of the relevant information and email it
out.
Make sure the client knows where the appointment is coming from.
Make sure the agency knows that the client is confirmed.
IF A CLIENT WAS SUBMITTED FOR A PROJECT
First check with your supervisor.
Next, check the clients schedule.
Your supervisor will check on pay scale etc.
ADDING APPOINTMENTS TO THE CALENDAR
Add the appointment to Sweet 180 Client Appointments
Add to individual client folder if we manage one for them
When a client has confirmed their appointment it should be added to the Sweet
180 Client Appointments Calendar in Google Calendar.
ACTOR/ Submitting Agency/ Project Name & Type of Audition (Voice Over,
Reread, CD, Casting and Production)/ Name of Casting Office
Add all details regarding breakdown to the description section by copying and
pasting.
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 Be sure to include location and parking info if not in NYC.

NOTE: Always Double Check Project Info including time and location!!!
AUDITION TAPINGS
In the office yourself or your supervisor will tape auditions. Either you or
your supervisor will be the reader, depending on instructions.
The office should be shut down for the period of time you are taping a client.
Make sure the camera battery is charged.
Unplug phones.
Turn off AC and music.
No appointments should be scheduled to come in during a taping session.
Rehearse the scene with the actor before taping. There may be several takes
depending.
Save audition tapes in Drop Box.
Copy and paste the links to emails.
BOOKING FOLDERS
Once a client has booked a project create a folder for the client with a project
label.
Add a copy of the Breakdown.
Add any contract information.
Add travel arrangements, pay scale, credits etc.
Include contact numbers for creative team and any relevant production staff
numbers.
Add receipts.
IF THE CLIENT IS OUT OF TOWN
Let your supervisor know if an appointment comes in for the client. They will
want to know there is interest.
Check to see if you should contact the client to let them know there is interest.
Before the client leaves be sure to check what there status is.
Check with your supervisor about what we need to let the agents know.

 Ask your supervisor about whether or not the agent should know where the client
is.
CLIENT TRAVEL INFO/ BOOKING

Production helps arrange hotel booking.

Create travel and project itinerary.
All receipts should be stored
Travel itinerary should be put together for the client.
Include info in booking file

PILOTS
Check with your supervisor whenever anyone is calling us for actor avail
checks
February-April
Pilot Scripts must be retrieved and sent to your supervisor.
Spreadsheet for Pilot documentation needs updating for every new script.
IMPORTANT NUMBERS
MANAGERS CELL: (555) 555-5555
ASSISTANTS CELL: (555) 5555555
OFFICE NUMBERS:
222-222-2222