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Exam Day Booklet 2016

This booklet contains regulations and instructions for running the following paper-based Cambridge English
exams:
Cambridge English: Key (KET)
Cambridge English: Key (KET) for Schools
Cambridge English: Preliminary (PET)
Cambridge English: Preliminary (PET) for Schools
Cambridge English: First (FCE)
Cambridge English: First (FCE) for Schools
Cambridge English: Advanced (CAE)

Cambridge English: Proficiency (CPE)


Cambridge English: Business Certificates (BEC)
Cambridge English: Financial (ICFE)
Cambridge English: Legal (ILEC)
Teaching Knowledge Test (TKT)
Delta Module One

To save space, they are sometimes referred to throughout this document by their abbreviations.

If you are running another exam or a computer-based test, please use one of the following:

Computer-Based Testing Exam Day Booklet for any computer-based versions of the above exams
Cambridge English: Young Learners (YLE) Exam Day Booklet
Computer-based Cambridge English: Young Learners (CB YLE) Exam Day Booklet
Cambridge English: ESOL Skills for Life (Skills for Life) Exam Day Booklet
TKT: Practical module Handbook for teachers.

You must have either a printed or an electronic copy of this booklet in each exam room and in the
waiting area of the Speaking test venue.
Do not leave secure materials unattended at any time.

EXAM DAY BOOKLET 2016

EXAM DAY BOOKLET 2016

Contents
1

Introduction ............................................................................................................................................. 5
1.1

Key ................................................................................................................................................... 5

1.2

Self-assessment checklists ............................................................................................................ 5

Written components ............................................................................................................................... 6


2.1

Timing and sequence...................................................................................................................... 6

2.2

Getting ready for an exam .............................................................................................................. 7

2.2.1

Exam materials checklist ........................................................................................................... 7

2.2.2

Exam rooms .............................................................................................................................. 9

2.2.3

Authorised and unauthorised materials ................................................................................... 10

2.2.4

Candidate Information Sheets (CIS) ........................................................................................ 11

2.2.5

Test day photos ....................................................................................................................... 11

2.2.6

Checking candidates photo ID ................................................................................................ 12

2.3

Starting each paper ....................................................................................................................... 13

2.3.1
2.4

During each component ............................................................................................................... 19

2.4.1

Room plans ............................................................................................................................. 20

2.4.2

Attendance registers ............................................................................................................... 20

2.4.3

Absent candidates ................................................................................................................... 20

2.4.4

Candidates who want to leave the room .................................................................................. 20

2.4.5

Malpractice .............................................................................................................................. 21

2.4.6

Late arrivals ............................................................................................................................. 22

2.4.7

Special Consideration ............................................................................................................. 23

2.5
3

Concluding each component ....................................................................................................... 23

Speaking test......................................................................................................................................... 26
3.1

Speaking test times ...................................................................................................................... 26

3.1.1

Timetabling information ........................................................................................................... 27

3.2

Test rooms and waiting area ........................................................................................................ 28

3.3

Before the test ............................................................................................................................... 29

3.3.1

When candidates arrive ........................................................................................................... 29

3.3.2

When candidates are just about to go into the test room ......................................................... 29

3.3.3

Speaking Examiner (SE) duties (for your information) ............................................................. 29

3.4

During the Speaking test session ................................................................................................ 30

3.4.1

Late arrivals and absent candidates ........................................................................................ 30

3.4.2

Rearranging the test outside the Speaking test window .......................................................... 31

3.4.3

Malpractice .............................................................................................................................. 32

3.5
4

Instructions to candidates ........................................................................................................ 14

After the test .................................................................................................................................. 32

Packing up materials after the exam ................................................................................................... 33


4.1

Written components ..................................................................................................................... 33

4.1.1

Materials for absent candidates and unused reserve entry answer sheets .............................. 34

4.1.2

TKT and Delta Module One ..................................................................................................... 34

4.1.3

Materials for candidates with Special Arrangements ............................................................... 34

EXAM DAY BOOKLET 2016

4.1.4
4.2

Sealing the envelopes ............................................................................................................. 35

Speaking tests ............................................................................................................................... 36

4.2.1

Storing Speaking test packs .................................................................................................... 36

Appendix A Typical ID queries.......................................................................................................... 37

Appendix B - Procedure to follow if there is an emergency .............................................................. 39

EXAM DAY BOOKLET 2016

1 Introduction
This booklet explains how to run the exams on the test day and contains the regulations that you must follow.
You should find everything you need in this booklet.
Throughout this booklet, You means the centre and/or the Centre Exams Manager (CEM) on behalf of the
centre or any supervisor or invigilator who needs to carry out these tasks.
As required in the centres Centre Agreement, you are responsible for ensuring the instructions in this booklet
and any other instructions from Cambridge English Language Assessment are followed.
The instructions and regulations in this document are correct at the time of going to print. We will inform you of
any updates via Centre News and the Support Site (support.cambridgeenglish.org).This document is
available in a number of other languages; please contact your local Cambridge English office for further
information or check the Support Site for translations.
Instructions for using the test day photo software Identica are in the Guide to test day photos, on the Support
Site, which explains how to download and use the software successfully.
If you have any candidates with Special Arrangements which require them to use modified versions of
question papers or Special Requirements versions of Listening tests, please also refer to the Special
Requirements Exam Day Booklet 2016. You can download a copy of the booklet from the Support Site.

1.1 Key
Although you must follow all of the instructions in this booklet, you need to pay extra attention to certain key
items. To help you, we have marked these sections with the following symbols:
- This highlights a change since the last edition of this Exam Day Booklet
- These regulations are relevant to the Centre Print Scan option
- These are additional regulations which only apply to centres in the UK, Africa, Asia and Australasia
running Cambridge English: Advanced

1.2 Self-assessment checklists


If you would like to check that you are following the key points of exam administration, whether for an internal
inspection or for invigilator training, please see the Self-assessment checklists on the Support Site. There is a
version for written papers and a version for Speaking tests, and both can be found in the Exam Toolkit. They
are similar to the inspection report form used by Cambridge English Language Assessment and can help you
ensure you comply with regulations and achieve a satisfactory rating. You do not need to send these to
Cambridge English Language Assessment; they are for your own use.

EXAM DAY BOOKLET 2016

2 Written components
2.1 Timing and sequence
You must run exam components in the order listed here and within the times stated in the table below.
You must run the exams only on the dates shown in the relevant calendar on the Support Site. You
must not change the date, times or sequence, and any unauthorised changes may result in suspension or
removal of your centres approval to run exams in the future.
You are allowed to run a second sitting of the Listening test if this is required because of capacity or
resourcing reasons, provided the second group of candidates waits under supervision and has no contact with
the first group of candidates, and that they have no access to the internet, their mobile phones or any other
electronic items. You must keep the gap between tests as short as possible.
You must not run repeat sessions for any other component.
We recommend that you give candidates a break between components.
Candidates can sit different levels or modules at the same time in the same room, except Listening tests,
providing the exams start at the same time and all other rules in this document are adhered to.
Definition of morning and afternoon:

The last morning component must start before 12.00 noon local time.
The first afternoon component must start after 12.00 noon local time.
The last afternoon component must finish by 18.00 local time.

Centres in Greece must follow the examination timetable which they receive via the Athens office. It may also
be requested by contacting info-greece@cambridgeenglish.org.

Exam

Time window allowed


(local time)

Length of component

Paper 1: Reading & Writing

Afternoon

1 hour 10 minutes

Paper 2: Listening

Afternoon

Approximately 30 minutes

Component

Cambridge English: Key/Key for Schools

Cambridge English: Preliminary/Preliminary for Schools


Paper 1: Reading & Writing

Morning

1 hour 30 minutes

Paper 2: Listening

Morning

Approximately 35 minutes

Cambridge English: Preliminary P sessions - only on Thursday 3 March and Thursday 5 May
(This does not include Preliminary for Schools)
Paper 1: Reading & Writing

Afternoon

1 hour 30 minutes

Paper 2: Listening

Afternoon

Approximately 35 minutes

Morning

1 hour 15 minutes

Morning

1 hour 20 minutes

Must start before 13.00

Approximately 40 minutes

Morning

1 hour 30 minutes

Morning

1 hour 30 minutes

Must start before 13.00

Approximately 40 minutes

Cambridge English: First/First for Schools


Paper 1: Reading & Use of
English
Paper 2: Writing
Paper 3: Listening
Cambridge English: Advanced
Paper 1: Reading & Use of
English
Paper 2: Writing
Paper 3: Listening

EXAM DAY BOOKLET 2016

Cambridge English: Proficiency


Paper 1: Reading & Use of
English
Paper 2: Writing

Morning

1 hour 30 minutes

Morning

1 hour 30 minutes

Must start before 13.00

Approximately 40 minutes

Paper 1: Reading & Writing

Morning

1 hour 30 minutes

Paper 2: Listening

Morning

Approximately 40 minutes

Paper 1: Reading

Morning

1 hour

Paper 2: Writing

Morning

45 minutes

Paper 3: Listening

Must start before 13.00

Approximately 40 minutes

Paper 1: Reading

Morning

1 hour

Paper 2: Writing

Morning

1 hour 10 minutes

Paper 3: Listening

Must start before 13.00

Approximately 40 minutes

Paper 3: Listening
Cambridge English: Business Preliminary

Cambridge English: Business Vantage

Cambridge English: Business Higher

Cambridge English: Legal / Cambridge English: Financial


Paper 1: Reading

Morning

1 hour 15 minutes

Paper 2: Writing

Morning

1 hour 15 minutes

Paper 3: Listening

Must start before 13.00

Approximately 40 minutes

TKT Modules 1, 2 and 3, CLIL, KAL and YL (paper-based)


All modules

On demand

1 hour 20 minutes
per module

Delta Module One


You must give candidates a 30 minute break between the two papers
Paper 1

Morning

1 hour 30 minutes

Paper 2

Morning

1 hour 30 minutes

2.2 Getting ready for an exam


This section explains the materials you need, how to prepare the exam room and which materials candidates
are allowed at their desks.

2.2.1

Exam materials checklist

See the table below for details of the materials you need for running the exam.
Do not open the question paper envelopes until candidates are seated in the exam room and ready to
start the exam.
Check that the Listening CDs run well on the equipment in the exam room by spot checking. When you
are checking CDs, ensure that candidates cannot hear the recording. Your CEM will also have checked
the CDs when the materials arrived.
We have sent you blank answer and mark sheets for emergency use when personalised sheets are not
available (e.g. if a candidate goes to the wrong venue).
For TKT, check that the test version of the question papers shown on the label of their envelope matches
the test version shown on the candidates answer sheets. For example a label showing Module 3 Test
10 should be displayed as D003/10 on the candidates answer sheets.
Candidates must use pens for the Writing papers and for Delta Module One. Use pencils for all other
papers, including Listening, Reading, Use of English and all TKT modules.

If you are running a Centre Print Scan session, you will have response forms (answer sheets). For
non CPS sessions, you will have answer booklets.

For Centre Print Scan sessions, your CEM has printed the Candidate Information Sheets (CIS) and
response forms and will give you these along with the question papers and CDs. Your CEM will also give

EXAM DAY BOOKLET 2016

you envelopes to put the materials in after each component. You will not receive the bar code and return
labels mentioned in the table below as they are not applicable for Centre Print Scan.
Cambridge English Language
Assessment provides:
KET/KET for Schools
PET/PET for Schools
BEC Preliminary

Reading
& Writing

FCE/FCE for Schools


CAE
CPE

Reading
& Use of
English

BEC Vantage
BEC Higher
ILEC
ICFE

Reading

FCE/FCE for Schools


CAE
CPE
BEC Vantage
BEC Higher
ILEC
ICFE

All exams that have a


Listening paper

TKT

Delta Module One

Question papers
Personalised answer sheets
Attendance register
Script return envelope
Bar code label

You
(the centre) must provide

Soft pencils (B or HB)


Erasers

Question papers
Personalised answer sheets or
booklets
Attendance register
Script return envelope
Bar code label

Pens
Rough paper

Question papers
CDs
Personalised answer sheets
Attendance register
Script return envelope
Bar code label

Soft pencils (B or HB)


Erasers
CD player

All
modules

Question papers
Personalised answer sheets
Attendance register
Script return envelope
Return label

Soft pencils (B or HB)


Erasers
Rough paper

Paper 1
Paper 2

Question papers
Answer booklets
Attendance register
Script return envelope
Bar code label

Pens

Scissors for opening the question


papers packets
Measuring tape for ensuring
correct distance between desks
Printed templates of the following:
o Malpractice form
o Special Consideration
form
o Late Arrival form

Writing

Listening

For PET/PET for Schools Writing


Part 3 and BEC Preliminary Writing
Parts 1 and 2, the answer sheets are
packed in question paper envelopes
with orange labels

All exams

Candidate Information Sheets


(CIS)

Printable versions of these forms are


available on the Support Site.

EXAM DAY BOOKLET 2016

2.2.2

Exam rooms

Prepare the exam rooms, making sure that the temperature, light and general conditions are suitable for
candidates to take an exam.
You must:

Have at least one invigilator per 25 candidates in each exam room.


Ensure that if there is only one invigilator, they must not be related to the candidates or have been their
teacher. They must have a way of asking for help without leaving candidates unsupervised.
Make sure candidates can easily find the exam room, e.g. using direction signs.
Display the current Notice to candidates outside (not inside) the exam rooms. Only one notice is
required if it is visible outside all the rooms being used.
Remove or cover all helpful material, such as posters or notices in English (except for safety notices).
Provide an accurate timing method that is visible to all candidates. For example you could put a clock at
the front of the room. If you are using more than one clock, ensure they show the same time.
On a board or a flip chart write the following:
Centre no: GB599
o the centre number
o the name of the exam
FCE Writing
o the name of the component
o start and finish time of the exam
START TIME:
FINISH TIME:
Make sure this is visible to all candidates. When candidates start each
component, remember to change the start and finish times. You dont
need to add start or finish times for Listening.
Seating arrangements

Candidates must sit at a desk or table.


Desks must allow candidates to work with question
papers and answer sheets side by side.
Do not use chairs with side flaps unless the side flaps
allow candidates to work with question paper and
answer sheet side by side.
You must ensure that desks are at least 1.25m apart
(from the centre of one candidates working area to the
centre of the next candidates working area in all
directions). Check this using a tape measure before the
start of each component.
Desks can be shared, as long as candidates are at least
1.25m apart.
If you use a language laboratory for the Listening
component, you must either fulfil our minimum distance
requirements of 1.25m or you must use dividers. If you
are using dividers, you must make sure that they are
both high and long enough on all sides to prevent
candidates from seeing each others work. You must be able to see all candidates at all times.
Candidates must face in the same direction and must not sit with their backs to the invigilator.
Candidates must sit in candidate number order. We recommend a column layout as demonstrated in the
diagram above.
Your CEM will give you desk labels with candidate numbers; display them on each desk and make sure
they are clearly visible to invigilators from a distance.

EXAM DAY BOOKLET 2016

2.2.3

Authorised and unauthorised materials

There are a number of unauthorised items that candidates must not have access to during the exam.
To protect exam integrity and prevent disruption, candidates are not allowed to take mobile phones or
any other electronic items into the exam room while under test conditions. Electronic items include mobile
phones, iPods, iPads, tablets, e-readers, laptops, smart watches and any other devices on which notes could
be accessed, data received or transmitted during an exam session. These electronic items must be placed in
a designated area outside the exam room before the start of the first written component and must not be
accessed again until after the last written component of the exam day. Candidates must not have access to
these electronic items during breaks.
All other unauthorised items must be placed in a designated area either inside or outside of the exam room.
You must ensure they are removed from desks before starting a component. Candidates can access these
items between components, but must not access any electronic items.
When asking candidates to store their personal belongings and any unauthorised items in the designated
area, make sure you comply with any relevant local laws.
If candidates want to keep coats or jackets on the back of their chairs (in case they feel cold), you must be
extra vigilant to ensure that candidates do not use any unauthorised items they might have in their pockets.
No eating or drinking is allowed in the exam room except for water in a clear plastic bottle. Exceptions should
be made for candidates with medical conditions (e.g. diabetic), providing that medical evidence has been
submitted. No smoking is allowed in the exam room.
Authorised items
Candidates are allowed to have these items on their desks during the exam:

photo ID
pens, pencils, erasers, highlighters
small pencil cases
water in a clear plastic bottle
medicine
tissues

Confirmations of Entry are allowed on the desks during the ID check. Collect them or put them under the desk
once the IDs have been checked.
Unauthorised items
These are the examples of items that candidates are not allowed to have with them during the exam. These
unauthorised items should be placed in the designated area, inside or outside of the exam room, before the
start of each component:

dictionaries
notes/paper
correction fluid/tape
erasable pens
paper
bags/handbags/luggage

This list is not exhaustive.

EXAM DAY BOOKLET 2016

10

Unauthorised electronic items


These are the examples of items that candidates are not allowed to have with them during the exam
day. Unauthorised electronic items must be placed in the designated area outside of the exam room before
the first written component, and only accessed after the last written component has finished.

iPods
iPads
tablets
e-readers
laptops
smart watches
mobile phones
a mobile phone

a smart watch

a tablet

This list is not exhaustive.

2.2.4

Candidate Information Sheets (CIS)

All candidates must complete a CIS form on the exam day. There is one form per candidate. Some CIS forms
have candidates names printed on them and some forms are blank.
We recommend that candidates complete them before the start of one of the components.

Tell candidates that there are two sides to the CIS form.
Tell candidates not to fold the CIS form and not to write on the big black rectangles at the top and on the
side.
Collect all the forms before starting any exam components.

2.2.5

Test day photos

Test day photos are mandatory for:

Cambridge English: Preliminary (excluding the For Schools version)


Cambridge English: First (excluding the For Schools version)
Cambridge English: Advanced
Cambridge English: Proficiency
Cambridge English: Legal
Cambridge English: Financial
Cambridge English: Business Certificate.

You must take a photo of each candidate on the test day for these exams using Identica.
The exams listed above might change. Please see the Guide to test day photos on the Support Site for the
latest information and for instructions on using the Identica software.
Before the exam day, your CEM must obtain consent from the candidates to take their photo. On the test day,
if a candidate does not consent being photographed, you cannot take a photo and the candidate cannot take
the test.
Centres in the UK, Africa, Asia and Australasia running Cambridge English: Advanced: If you run
the Speaking test on a different day from the other components, you must take the photo on the day of the
first component, and then check it on the second exam day.
Centres in these countries running any of our other exams listed above/centres in other countries can
choose whether to take the photo on the first day or the second day, and do not need to check it for
subsequent components.

EXAM DAY BOOKLET 2016

11

2.2.6

Checking candidates photo ID

You must check the ID of each candidate who takes an exam at your centre. You must check their ID
for each component; it is not enough to check it once on the exam day. If you are not confident about
the identity of a candidate on the exam day, you must not let them take the exam.
During each component the IDs must be left on the candidates desks. Inspectors might also check IDs and
might ask candidates questions about their ID.
ID checks must be carried out at all centres, including internal centres, boarding schools and colleges.
When to carry out the ID check:

For all written components: before the start of the component or in the first 15 minutes. Candidates must
be seated at their desks for the ID check.
For Listening components: before the start of the component at candidates desks. Candidates must be
seated at their desks for the ID check.
For Speaking tests: when candidates arrive in the waiting area and before they enter the test room.

You can accept the following types of ID, as long as they are original (not copies) and they are
valid (not expired):
Passport
European Union (EU) ID card
Government ID card
Biometric Residence Permit
Photographic driving licence. However if this is not considered official in your country, do not
accept this as a form of ID.
Candidate Identification form (only for candidates aged 17 and under)
College/school/university ID. This ID can only be accepted if one of the following applies:
Do not accept this form of ID for candidates aged 18 and over if there are other
compulsory forms of IDs in your country that they could use. These candidates must
bring their valid, original ID.
If there are no compulsory IDs in your country that the candidate can use, you can
accept this form of ID providing that one of the following applies:
o The identity of the candidate was verified at the time the college/school/university
ID was issued, using another form of ID (e.g. a photographic driving licence
which was valid at that time). Centres will need to check this with the ID issuer.
o The college/school/university ID has been issued according to established
national procedures.
You must not accept bank cards or other forms of ID.
If candidates do not bring suitable ID on the exam day please refer to Appendix A for further guidance.
Taking an exam for immigration purposes: If a candidate wants to use their result for immigration purposes
ask the candidates if they have checked which ID document that countrys immigration authority requires and
act accordingly. You must make candidates aware that if they are not sure which ID document must be used,
their result might not be accepted by the immigration authority.

EXAM DAY BOOKLET 2016

12

How to check IDs:


Check that it is valid
Make sure it is one of the
types of ID listed above.
It must not have expired.
It must be an original, not a
copy.

Check there are no impostors*

Check the person is sitting at the


right desk

The photo and the details in the


ID must match the candidate.*

Make sure the name on the ID


matches the desk label, or the
attendance register.

*If a candidates face is covered for religious reasons, arrange for a female member of staff to go with the
candidate to a suitably private area where she can politely ask the candidate to remove the face covering for
identification purposes. Once identification has been confirmed, the candidate can replace her face covering
and proceed as normal to sit the test.
If you have any doubts about candidates identity, take the candidate to one side during a break or before
starting the component and ask them questions about the information in their ID. For example, when/where
they were born, address etc. If they cannot answer these questions, do not allow them to take the exam. Tell
your CEM, who must inform us immediately.
Additional regulation for centres in the UK, Africa, Asia and Australasia running Cambridge
English: Advanced: Once on the exam day, also check that the ID they are using is the same as the one
they used when they registered for the exam. Your CEM will give you a list of the candidate ID references
from the point of registration so you can check the same ID is used.
For typical queries that invigilators raise about ID checks, please see Appendix A.

2.3 Starting each paper


Only candidates, supervisors, invigilators and Inspectors are allowed in the exam room. You must not allow
anyone else into the exam room. Inspectors will always provide proof of identity.
You must repeat these actions at the beginning of each paper:
Instructions for invigilators to follow

Instructions to read out to candidates

Ensure the mobile phones of all staff are switched off


Before candidates go to their seats, tell them:

*if a candidate needs to bring medicine or tissues this


is also allowed. Please check packaging for any
devices, notes etc.

Show candidates where to put any electronic devices


and their personal belongings.
If your centre has a procedure where electronic items
are collected from candidates at their desks then
make this clear to the candidates and give them the
relevant instructions.

Tell candidates:

You are not allowed to take any personal items


to your desks, except pens, pencils, an eraser,
your ID and water in a plastic bottle.*
Leave your ID on the table during the exam.
You are not allowed to keep mobile phones or
any other electronic items in the exam room
once the test has started. If you are found to
have these items, you will be disqualified and will
not get a result. Make sure these items are
switched off.
You are not allowed to use these items until the
end of the exam.
Please find your desk with your candidate
number on it.

Help candidates find their desks and make sure they


are all sitting in the right place.

EXAM DAY BOOKLET 2016

13

Once candidates are seated, tell them:

Good morning/afternoon. Please listen carefully.


You are now under exam conditions. Please do
not talk or move around the room. If you need
help, please raise your hand.

I am going to give you a question paper. Do not


open the question paper yet.

Distribute answer sheets for the relevant component.


Do not give out answer sheets for subsequent
components.
Distribute rough paper if needed for the component.
See the table on page 7 to check if you need to
provide rough paper.
Check pencil cases, ID wallets, bottles etc. for
unauthorised items or for notes, and check that pencil
cases on desks are left open.
Carry out ID checks now, or in the first 15 minutes of
the paper (except for Listening where it must be done
before the test starts).
Confirmations of Entry are allowed on the desks
during the ID check. Collect them or put them under
the desk once the IDs have been checked.
Tell candidates:
Open the question paper envelopes now in front of
the candidates and distribute the question papers.
Point out any important information about the paper
(e.g. any errata).
Read out the relevant instructions candidates
provided in the table in section 2.3.1 of this booklet.

2.3.1

Instructions to candidates

There are three sets of instructions in this section, these are:

Instructions for Delta Module One only


A generic set of instructions for all Listening papers
A set of instructions for all other papers for all other exams in this booklet. This includes some generic
instructions and some exam specific instructions.

In all cases, you must read these instructions to candidates before they start the test and must read them
before each paper/module, even if the candidates are the same. Make sure you cover every point in the list.
You can translate the instructions in these boxes and on the front cover of the question paper if you are sure
all the candidates understand the language used. You are not allowed to translate or explain any other part of
the question paper.
You can add further instructions to the below that are specific to your centre, e.g. Health & Safety instructions.

EXAM DAY BOOKLET 2016

14

Instructions to read out to candidates before all papers (except Listening and Delta Module One)
Once you have completed all actions listed in the table in section 2.3, follow the instructions below:
Instructions for invigilators to
follow
Tell candidates:

Instructions to read out to candidates

Exam specific instructions


read out any that are relevant
to the exam the candidates
are taking.
When asking candidates to
check their names, hold up an
answer sheet and show them
where to find their name.

Do you still have anything electronic, including mobile phones, with


you? If you do, switch it off and give it to me.
If you keep any unauthorised electronic items with you during the
exam, even if you do not intend to use them, you will be disqualified.
You must not keep or use any other unauthorised items such as
dictionaries or correction fluid/tape.
Cheating of any kind is not allowed. Cheating includes talking,
copying, continuing to write after you have been asked to stop, or
using prepared notes. It also includes helping other candidates or
allowing another person to do all or part of your exam. If you cheat,
you could be disqualified.
Do not take any test materials out of the room.
Anyone who does not follow instructions could be disqualified.
Make sure your answers are written clearly.
Read the instructions for each part of the paper carefully.

FCE
FCE for Schools
CAE
CPE
BEC Vantage
BEC Higher
ILEC
ICFE

Writing
paper

Write down any name


corrections to give to the CEM
later.

All other exams


and all other
papers

FCE
FCE for Schools
CAE
CPE
BEC Vantage
BEC Higher

Writing
paper

EXAM DAY BOOKLET 2016

Use a pen for this test.


Write your name in English letters
and your candidate number on
each answer booklet.
Write only your answers in the
answer booklet.

Use a pencil for this test.


Check your name on the answer
sheet(s) - if it is correct, sign your
name.
If it is not correct, put your hand up
now.
If your name is not there, write
your name in English letters and
shade the candidate number boxes
on your answer sheet(s).
Write only your answers on the
answer sheet. You can also write
on the question paper, but you
must copy your answers to the
answer sheet(s)/answer booklets
before the end of the test.
Use a pen for this test.
Check your name on the answer
sheet(s) - if it is correct, sign your
name.
If it is not correct, put your hand up
now.
If your name is not there, write
your name in English letters and
shade the candidate number boxes
on your answer sheet(s).

15

Tell candidates:

Read the instructions on the question paper.

Do you have any questions about the instructions?

Give candidates a couple of


minutes to read the instructions.
During this time, check each
candidate is writing their name
and candidate number on the
answer sheet/ answer booklet (if
relevant).
After candidates have read
the instructions, ask:
Give candidates a minute for
questions about the instructions.
Exam specific instructions
read out any that are relevant
to the exam the candidates
are taking.

FCE
FCE for Schools
CAE
CPE

Writing

BEC Preliminary

Reading
and Writing

PET
PET for Schools

Reading
and Writing

Some exams dont have any


specific instructions.

BEC Higher

Writing

Write the number of the


question you choose for Part 2
in the box.

There are two answer sheets.

There are two answer sheets.


Remember to put your answer
to Writing Part 3 on answer
sheet 2.

Write the number of the


question you choose for Part 2
in the box provided.

Check that the test version on


your question paper matches
the test version on the answer
sheet. If it doesnt, put your
hand up now.
Do not write over the black
lines or black blocks.

TKT

Tell candidates:

If you want to leave early, you must stay in your seat until I have
collected your exam materials.

Give candidates a minute for


questions about the instructions.

You cannot leave the room permanently during the first 30


minutes or the last 10 minutes.
I will tell you when there are 10 minutes and 5 minutes left
At the end of the test, you must stop writing when I tell you and stay
at your desk. I will collect your exam materials.
If you have any problems during the test, put your hand up.
Are there any questions?

Open your question papers and begin.

Tell candidates:
Check the time on the clock.
Write the exact start and finish
times on the board.

EXAM DAY BOOKLET 2016

16

Instructions to read out to candidates before a Listening test


Candidates cannot leave the exam room during the Listening test, either permanently or temporarily, as this
will disrupt other candidates.
Once you have completed all actions listed in table in section 2.3, follow the instructions below:
Instructions for invigilators
to follow

Instructions to read out to candidates

Tell candidates:

When asking candidates to


check their names, hold up an
answer sheet and show them
where to find their name.

Write down any name


corrections to give to the CEM
later.

Tell candidates:

Do you still have anything electronic, including mobile phones, with


you? If you do, switch it off and give it to me.
If you keep any unauthorised electronic items on you during the
exam, even if you do not intend to use them, you will be disqualified.
You must not keep or use any other unauthorised items such as
dictionaries or correction fluid/tape.
Cheating of any kind is not allowed. Cheating includes talking,
copying, continuing to write after you have been asked to stop, or
using prepared notes. It also includes helping other candidates or
allowing another person to do all or part of your exam. If you cheat,
you could be disqualified.
Do not take any test materials out of the room.
Check your name on the answer sheet(s) - if it is correct, sign your
name in pencil.
Anyone who does not follow instructions could be disqualified.
If it is not correct, put your hand up now.
If your name is not there, write your name in English letters and
shade the candidate number boxes.

Read the instructions on the question paper and answer sheet. Do


not open the booklet.

Listen to the instructions for each part of the paper carefully.


You will hear each piece twice.
While you are listening, write your answers on the question paper.
Make sure you write your answers clearly.
If you have any problems during the test, please raise your hand.
You cannot leave the room during the test.
At the end of the CD, there will be a pause for you to copy your
answers to the answer sheet.
Do not write over the black lines or black blocks.
At the end of the test, you must stop writing when I tell you and stay
at your desk. I will collect your exam materials.
Are there any questions?

Give the candidates a couple


of minutes to read the
instructions.
During this time, check each
candidate is writing their name
and candidate number on the
answer sheet (if relevant).
Tell candidates:
Give candidates a minute for
questions about the
instructions.

EXAM DAY BOOKLET 2016

17

Tell candidates:
Play the introduction and
pause the CD after the
introduction to check that
candidates can hear clearly
and to make the necessary
adjustments. Replay the
introduction if needed.
Tell candidates:
You must now play the
recording through and only
stop when you hear the
announcement that the test
has ended.

I will now play the introduction to check that everyone can hear.
Tell me if you have any problems hearing it.
Do not open your question papers yet.

I will now start the CD.


Open your question papers and begin.

Instructions to read out to candidates before each Delta Module One paper:
Instructions for invigilators
to follow
Tell candidates:

Instructions to read out to candidates

Tell candidates:

Do you still have anything electronic, including mobile phones, with


you? If you do, switch it off and give it to me.
If you keep any unauthorised electronic items on you during the
exam, even if you do not intend to use them, you will be disqualified.
You must not keep or use any other unauthorised items such as
dictionaries or correction fluid/tape.
Cheating of any kind is not allowed. Cheating includes talking,
copying, continuing to write after you have been asked to stop, or
using prepared notes. It also includes helping other candidates or
allowing another person to do all or part of your exam. If you cheat,
you could be disqualified.
Do not take any test materials out of the room.
Anyone who does not follow instructions could be disqualified.
Make sure your answers are written clearly.
Read the instructions for each part of the paper carefully.
Use a pen for this test.
Write your name in English letters, your candidate number and the
test centre number on the answer booklet.

Read the instructions on the question paper.

Do you have any questions about the instructions?

Give the candidates a couple


of minutes to read the
instructions.
During this time, check each
candidate has written their
name, candidate number and
centre number on the answer
booklet.
After candidates have read
the instructions, ask:

EXAM DAY BOOKLET 2016

18

Tell candidates:

If you want to leave early, you must stay in your seat until I have
collected your exam materials.

Give candidates a minute for


questions about the
instructions

You cannot leave the room permanently during the first 30


minutes or the last 10 minutes.
I will tell you when there are 10 minutes and 5 minutes left.
At the end of the test, you must stop writing when I tell you and stay
at your desk. I will collect your exam materials.
If you have any problems during the test, put your hand up.
Are there any questions?

Open your question papers and begin.

Tell candidates:

Check the time on the clock.


Write the exact start and finish
times on the board.

2.4 During each component


You must invigilate the exam and ensure that there is no malpractice.

You must have a good view of all candidates.


Look out for candidates:
o using cameras, including camera pens, or other electronic items
o behaving suspiciously, such as reading hidden notes, etc.
You must be alert at all times.
You must not perform any other activity in the exam room, for example, reading a book or working on a
laptop. You can complete the room plan, the attendance register and any other relevant forms (such as
the Malpractice, Special Consideration and Late Arrival forms).
Be careful not to disturb or distract candidates.
Invigilating written components
(except Listening tests)

You must regularly patrol the exam room.


Look out for candidates who need assistance
(such as toilet breaks).
For all Writing papers, check that candidates
are writing within the spaces provided.
See section 2.5 Concluding each component
for the warnings you need to give candidates 10
and 5 minutes before the end of the
component.

Invigilating the Listening test

Once the Listening test has started, you must not


interrupt it except in an emergency.
You must not allow anybody to enter or leave the
room during the Listening test.
You must not move around the room during the
test unless absolutely necessary as it might
affect candidates hearing of the test. Use the
time when candidates are transferring their
answers to the answer sheets to move around
and check candidates are doing this.

Safeguarding the welfare of children and young people: You are responsible for the safety and welfare of
children and young people during the exam. Please see the Child protection policy article on the Support Site
for further information.

EXAM DAY BOOKLET 2016

19

2.4.1

Room plans

You must complete an accurate room plan before the end


of each component with the following information:

the position of each candidate by candidate number


the direction they are facing

the distance between candidates. You can write


minimum distance of 1.25m met
the number and position of invigilators
for Listening tests, also indicate the position of
playback equipment and speakers, and any pillars or
other features which might affect the sound.

You must return these room plans to us together with


the exam materials.

2.4.2

Attendance registers

Complete and sign the attendance register before the end of each component.
If a candidate is not on the attendance register, add their name and candidate number and tell the CEM about
this addition as soon as possible. If there is no space available on the attendance register, attach a note with
the candidates name and number. You must also include candidates with Special Arrangements on the
attendance register.
You must return attendance registers to us together with the exam materials.

2.4.3

Absent candidates

If a candidate is absent mark this on the attendance register in the attendance column and shade the relevant
box on the candidates personalised answer sheet.
You do not need to mark candidates as absent on the Candidate Information Sheets (CIS). Any unused CIS
sheets should be destroyed securely.
Remove the absent candidates materials from the desk after allowing enough time for a late arrival.
You must never use an absent candidates answer sheet for another candidate.

2.4.4

Candidates who want to leave the room

During the Listening test, candidates must not leave the room at any time. If a candidate needs to leave
the room during the Listening test due to an emergency (such as illness), do not let them re-enter the room
until the end of the test and submit Special Consideration forms for this candidate and any other candidates
affected (see section 2.4.7).

EXAM DAY BOOKLET 2016

20

Toilet breaks
For all written components except for Listening test a candidate can leave and return to the exam room under
supervision at any time (except during the final 10 minutes). There must be a before-and-after search of
toilets.

Tell the candidate to put their answer sheet(s) inside their question papers and turn their question paper
face down on their desk.
Remind the candidate that they are still under exam conditions during the time they are out of the exam
room.
Make sure the candidate is escorted by a member of staff. If you are the only invigilator, you must ask
another member of staff to help, as you must not leave the exam room.
Make sure the candidate does not communicate with anyone while outside the room.
Make sure that the papers remain untouched until the candidate returns and resumes work.

Finishing the exam early


For all components other than Listening, if candidates have finished their test and want to leave the room
permanently:

Candidates cannot leave permanently in the first 30 minutes or the last 10 minutes of the paper.
Candidates must stay in their seat.
Collect all of their question papers, answer sheets and rough work.
Tell the candidates to leave the room quietly.
You must not allow these candidates to re-enter the room until that component has ended.
If all remaining candidates are certain that they have finished their test and want to leave the room
permanently in the last 10 minutes of the paper, you can end the test early.

2.4.5

Malpractice

You must report anything unusual, such as suspicious behaviour of any candidates during the exam, to the
supervisor or CEM.
Write a specific and detailed report of the Malpractice incident using the printable PDF template of the
Malpractice form during the test, and take a signed and dated candidate statement after the component or at
the end of the exam day. This statement should consist of the candidates personal views of the incident. Give
both of these to your supervisor/CEM.
Your CEM will assess the situation and either issue a letter of reprimand using the template from the Support
Site, or will report the suspected Malpractice case to us by submitting the online Malpractice form with
electronic copies of the candidate statement, the seating plan and any other relevant evidence. This must be
submitted within one week of the exam. You can find more information on the Malpractice procedure on our
website: cambridgeenglish.org/help/malpractice and on the Support Site.
If you think other candidates have been affected, fill in a Special Consideration form and give it to your
CEM/supervisor at the end of the exam. You can find more information on Special Consideration in section
2.4.7.

EXAM DAY BOOKLET 2016

21

If you suspect malpractice or have clear


evidence of malpractice:

Some examples of malpractice:

talking
copying from another candidate
helping another candidate
communicating with or signalling to another
candidate during the test
using unauthorised items, such as dictionaries
or notes
using electronic items
impersonation
disruptive behaviour
not following the instructions of exam staff
having electronic devices at their exam desk

give a discreet but clear warning to the


candidate that they will be reported
allow the candidate to complete any remaining
papers
write down the specific and clear details of the
incident and pass them to your supervisor or the
CEM
ask the candidate to write a statement
be aware of local laws regarding physically
touching candidates when you are removing
unauthorised materials

You must not disqualify candidates from subsequent


papers. However, in extreme circumstances, you
can exclude a candidate from the exam room and
from taking the exam if the candidates continued
presence would cause disruption to other candidates
or poses a threat to health and safety.
The decision to disqualify must be left to Cambridge
English Language Assessment.

2.4.6

Late arrivals

You must not allow late arrivals for Listening tests to enter once the test has started.
For other components, you can allow late arrivals to enter (with the supervisors permission) if no other
candidate has finished the test and left the room. You can refuse to admit late arrivals if this is your centres
policy.
If you do allow late arrivals they must be allowed the full time of the test, and you must consider what
implications this might have on the exam timetabling. For example, the late candidates exam finish time could
overlap with the next scheduled component which would delay the exam for all other candidates.
You must read the full instructions to them (this should be done outside of the exam room if the other
candidates have already started the test) and allow them the full time of the test.
When the test has finished for everyone else, let all other candidates leave the room and mark the point
reached by the candidate on the question paper and answer sheet(s).Take particular care if questions have
not been answered in sequence, for example by marking answered questions with an asterisk (*) and an
accompanying note to explain what this asterisk means.
If a candidate is late for a good reason (e.g. sudden illness or transport problems) and exam security has not
been threatened, we will accept all the work completed by the candidate. If a candidate is late because of
carelessness (e.g. oversleeping or misreading the timetable) and exam security has not been threatened, we
will accept the work completed within the normal exam times.
Fill in a printed PDF template of the Late Arrival form during the exam and give it to your supervisor/CEM.
Your CEM is responsible for transferring this information to the online Late Arrival form on the Support Site
and submitting this within one week of the exam.

EXAM DAY BOOKLET 2016

22

2.4.7

Special Consideration

If something happens that you think might have affected the performance of the candidates, you must
complete a Special Consideration form to ensure the candidates are not disadvantaged. Give completed
forms to your CEM/supervisor at the end of the exam. Your CEM is responsible for transferring this
information to the online Special Consideration form on the Support Site and submitting it within one week of
the exam.
Printed copies of the Special Consideration form should be available in the exam room for you to use.
Printable PDF versions of the form are available on the Support Site.
Some examples of acceptable reasons for Special Consideration:

A candidate is unwell during the exam.


There is a loud noise during the Listening test such as a phone ringing.
There are unforeseen problems with the Listening test equipment.
There is a delay that might distress the candidates.
There is an emergency evacuation such as fire alarm.

Please consider whether the issue affects all the candidates in the room, a range of candidates in an area, or
a single candidate.

2.5 Concluding each component


All papers except for Listening
Instructions for invigilators to follow

Instructions to read out to candidates

Tell candidates:

Patrol the exam room and make sure that


candidates are transferring their answers/writing
within the spaces where applicable.

Do not allow any candidate to leave the exam room


in the final 10 minutes.

Tell candidates:

Continue to patrol the room and give further


individual reminders if necessary.

Tell candidates:

Make sure that all candidates have stopped writing


and put their pens/pencils down.

You have 10 minutes left. Please transfer


your answers to the answer sheet(s) (where
applicable).
(For written parts only) Remember to write
within the spaces provided on your answer
sheet(s).
If you have finished, remain in your seat until
the test has finished.
You have 5 minutes left. Please transfer your
answers to the answer sheet(s) (where
applicable).
If you have finished, remain in your seat until
the test has finished.
The test has now finished, put your
pens/pencils down.
Please remain in your seats until all exam
materials have been collected and you have
been told you can leave.

Collect all question papers, answer sheets and


rough work (where applicable). Count all the
materials to check that you have collected
everything.
If a candidate does not transfer all of their answers
to the answer sheet(s) in time, and you believe that
there is a good reason, include the question paper
with the answer sheets, together with a report
explaining the reasons for non-transfer. Make sure

EXAM DAY BOOKLET 2016

23

the candidates name is on the question paper. This


must be done on the day of the exam.
Once all exam materials have been collected tell
candidates:
*does not apply if candidates are sitting their last
component.

You are not allowed to use any electronic


items during your break*
You can quietly leave the exam room now.

Collate answer sheets in candidate number order,


ensuring that they correspond to the relevant
attendance register.
Pack materials according to the instructions given
in section 4 Packing up materials after the exam.
Seal the answer sheets, room plan and attendance
register in the exam room, either in a script return
envelope or temporary A4 envelope. If you are
using temporary envelopes, put your signature
across the seal after sealing them. Give all the
materials to your supervisor or the CEM (this can
be after the final written component). The
envelopes must never leave the exam room
unsealed.
Pass any name corrections to the CEM, as well as
reports for Special Consideration, Malpractice and
Late Arrivals.
Listening
Instructions for invigilators to follow

Instructions to read out to candidates

The test is divided into sections, and the recording


on the CD is complete in itself, with all necessary
pauses and instructions to candidates.
During the pause at the end of the CD, move
around the room to check that candidates are
transferring their answers to their answer sheets.
Give individual reminders if necessary.
Tell candidates:

Make sure that all candidates have stopped writing


and put their pencils down.

The test has now finished, put your pencils


down.
Please remain in your seats until all exam
materials have been collected and you have
been told you can leave.

Collect all exam materials.

EXAM DAY BOOKLET 2016

24

Once all exam materials have been collected tell


candidates:

You can quietly leave the exam room now.

Collate answer sheets in candidate number order,


ensuring that they correspond to the relevant
attendance register.
Pack materials according to the instructions given
in Section 4 Packing up materials after the exam.
Seal the answer sheets, room plan and attendance
register in the exam room, either in a script return
envelope or temporary A4 envelope. If you are
using temporary envelopes, put your signature
across the seal after sealing them. Give all the
materials to your supervisor or the CEM
immediately after the exam. The envelopes must
never leave the exam room unsealed.
Pass any name corrections to the CEM, as well as
reports for Special Consideration, Malpractice and
Late Arrivals

EXAM DAY BOOKLET 2016

25

3 Speaking test
The only people allowed in the exam room during a Speaking test are Speaking Examiners (SEs),
candidates and Team Leaders (TLs) - in some cases there may also be a Regional Team Leader or
Professional Support Leader. TLs can be in the exam room for monitoring purposes. Inspectors do not
enter the exam room during a Speaking test. They will check the Speaking test room(s) before or between
tests.
For running a Speaking test, you will need:

supervisor(s) (in the waiting area)


marshal(s) (to escort candidates between the waiting area and test rooms. You may need more than one
depending on the number of rooms used.)
SEs (outside the UK: provided by the centre; in the UK: provided by Cambridge English Language
Assessment).

3.1 Speaking test times


This table shows the length of each Speaking test and the maximum number of candidates allowed per 3 hour
examining session. You must also add 2 minutes to each test to allow time for pairs of candidates entering
and leaving. Please note that for every Speaking test when SEs are being monitored, you will need to add 3
more minutes to allow for feedback.

FORMAT
EXAM
2 candidates

Maximum
number of
candidates
allowed per
session

3 candidates
FINAL TEST ONLY IF
THE NUMBER OF
CANDIDATES IS
UNEVEN

Cambridge English: Key/Key for Schools

810 minutes
Allow 12 minutes

13-15 minutes

30 candidates

Cambridge English: Preliminary/


Preliminary for Schools

1012 minutes
Allow 14 minutes

13-15 minutes

26 candidates

Cambridge English: First/First for


Schools

14 minutes
Allow 16 minutes

20 minutes

22 candidates

Cambridge English: Advanced

15 minutes
Allow 17 minutes

23 minutes

20 candidates

Cambridge English: Proficiency

16 minutes
Allow 18 minutes

24 minutes

20 candidates

Cambridge English: Business Preliminary

12 minutes
Allow 14 minutes

16 minutes

26 candidates

Cambridge English: Business Vantage

14 minutes
Allow 16 minutes

20 minutes

22 candidates

Cambridge English: Business Higher

16 minutes
Allow 18 minutes

22 minutes

20 candidates

Cambridge English: Legal

16 minutes
Allow 18 minutes

23 minutes

20 candidates

Cambridge English: Financial

16 minutes
Allow 18 minutes

23 minutes

20 candidates

EXAM DAY BOOKLET 2016

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3.1.1

Timetabling information

Your CEM will give you a copy of the timetable; make sure you have it with you during all the sessions as you
might have to show it to an SE or Inspector.
If you have a large session, it is not necessary for all candidates to arrive at the start of the Speaking test
session. You can group them so that they do not have to wait for a long time before the test. We recommend
that candidates are instructed to arrive no earlier than 30 minutes before the Speaking test.
SEs are not permitted to test candidates known to them in a personal capacity, examined by them within the
previous six weeks, or who have been taught by them in the previous three years. If this does not become
apparent until the day of the test the supervisor should arrange for the candidate(s) to be examined by
another SE. In extreme circumstances the CEM may require an SE to conduct a Speaking test with a
candidate known to one of the examiners, and in this circumstance the known examiner will be required to
act as interlocutor.
If a candidate is entered for 2 examinations, e.g. Cambridge English: First and Cambridge English:
Advanced, they should not be examined by the same pair of SEs. If this is unavoidable, the examiners must
change roles for the second test. An examining session must be no more than 3 hours and a 15 minute break
must be added to every 3 hour period. For example a 3 hour session may be 10.00 13.15 which includes a
15 minute break from 11.30 11.45.
If SEs are examining at different levels within a 3 hour period an additional break of at least 10 minutes must
be allowed to adjust to the next level. For example there must be a 10-minute break scheduled between
Cambridge English: Business Preliminary and Cambridge English: Business Vantage. Where this coincides
with the mid-session break, the 10-minute break for a level change must be in addition to the 15 minute midsession break.
Do not ask SEs to examine more than two of the 3 hour sessions per day. Two sessions of examining time
must not total for more than 6 hours (excluding breaks) and SEs must be given a break between the
sessions. In the UK this break must be at least one hour. For example, a compliant timetable for an SE would
be:
o 10.00 - 13.15 examining (including a 15 minute break)
o 13.15 - 14.15 lunch break
o 14.15 - 17.30 examining (including a 15 minute break)
Standard start and finish times for UK Speaking test sessions (15 minute break included) are below:
SESSION

MONDAY-FRIDAY

SATURDAY-SUNDAY

Morning

10.00 - 13.15

10.00 - 13.15

When requesting an afternoon and evening


session:

Afternoon

14.15 - 17.30

14.15 - 17.30

Afternoon

13.15 - 16.30

Evening

17.30 - 20.45

N/A

Evening

17.30 - 20.45

EXAM DAY BOOKLET 2016

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3.2 Test rooms and waiting area


The CEM will have chosen a suitable venue and only one Speaking test can be held in a room at a time.
There must also be a waiting area where candidates can wait to take their test. Any noise from the waiting
area must not disturb candidates in the test rooms.

Clearly label all rooms being used for Speaking tests.


Display the current Notice to candidates in a prominent position outside (not inside) the test room. Only
one notice is required if it is visible outside all the rooms being used.
Remove from the test room or cover all helpful materials, such as posters or notices in English (except for
safety notices).
Check the waiting area has enough chairs for candidates to sit while they wait.
The waiting area must be supervised at all times.
Provide an area where candidates can place their personal belongings during the test. All electronic
devices and mobile phones must be placed in a designated area outside the test room. All other personal
belongings can be put in a designated area either inside or outside the test room.

The SEs are responsible for arranging the furniture to suit the various exam formats and number of
candidates tested. Some possible seating arrangements are shown below:

EXAM DAY BOOKLET 2016

28

3.3 Before the test


Each SE (both the assessor and the interlocutor) needs a Speaking pack (one per test examined) and a copy
of the relevant Instructions to Speaking Examiners. SEs must not examine candidates unless they have both
of these documents.
Your CEM will either have given the Speaking packs and Instructions to Speaking Examiners directly to the
SEs, or will have given them to you to distribute. If you are distributing them, record on the log which
Speaking pack is issued to which examiner. In the UK, the SEs will bring these materials with them. Your
CEM will have informed you about arrangements for the SEs, for example refreshments and car parking.
Before the Speaking tests start:

Check the candidates names with the SEs in case they know any of the candidates personally, have
taught them in the last three years or examined them in the previous six weeks. There might be
occasions when an SE only realises they know a candidate when they enter the test room. In this case,
The CEM/supervisor must either arrange for the candidates to be examined by another pair of SEs, or, in
extreme circumstances (e.g. if there is only one pair of SEs), ask the known examiner to act as the
interlocutor.
Give envelopes for sealing mark sheets to the SEs.
Show SEs to the test room, and inform them of any changes to the timetable.
Check you have the mark sheets for the candidates.
Check that you have the Speaking attendance register.
If you have Cambridge English: Business Certificates candidates, check that you have paper and pencils
for them.

3.3.1

Check their photographic ID and tick their name on the attendance register. Please see Checking
candidates photo ID in section 2.2.6 for details. Please note that for Speaking tests you only have to
check the ID against the attendance register as candidates do not have desk labels.
Supervise waiting candidates and make sure noise from the waiting area does not disrupt the test.

3.3.2

When candidates are just about to go into the test room

Double check the candidates photographic IDs to make sure no one has switched places. Once you
have checked their photo ID, give them their pre-printed mark sheet and ask them to check if their name
is printed correctly. Write down any name corrections to give to the CEM later. If their name is not on the
mark sheet, ask them to write their name on it.
Tell candidates not to fold, crease or write on the mark sheet and to give it to the SE when asked to do
so.
Tell candidates to switch off their mobile phones and any other electronic items, including alarms on
their watches and ask them to place them in the designated area outside of the test room. Show them
where to put these items and any other personal belongings.
Make sure they are escorted to the test room and supervised at all times until they enter the test room so
that no candidate switching can take place.

3.3.3

When candidates arrive

Speaking Examiner (SE) duties (for your information)

SEs complete mark sheets during, or immediately after, each Speaking test. All completed mark sheets
and candidate marks are confidential.
They will inform you of any situation affecting a candidates performance, where the centre might have to
request Special Consideration.

EXAM DAY BOOKLET 2016

29

3.4 During the Speaking test session

Make sure that candidates who are under supervision and still waiting to take their test do not
communicate with those who have just been examined.
Keep the area near the test room(s) quiet so that candidates taking the test are not disrupted.
Speaking test materials must never be left unattended. During break times store them securely, for
example, by locking them in the test room or a safe.
Make sure you always have a pair of candidates for each test, and that tests run on time.
Check that the last pair of candidates has arrived before sending in the preceding pair. This is to ensure
that no single candidate is left for the final test.
If there is an odd number of candidates, form a group of three for the last candidates taking the test.

The group of three format is only allowed for the final test in a session to deal with uneven numbers,
unexpected absence of candidates, illness, etc. If the exam day is clearly divided into two half-day sessions it
is acceptable to have a group of three at the end of each one.

3.4.1

Late arrivals and absent candidates


Late candidates

If candidates are late for their


Speaking test, add them to a
later time in your timetable once
they arrive. You might have to
rearrange the pairings.
Please ensure the penultimate
pair of candidates does not
start their Speaking test until
the last pair of candidates has
arrived to ensure all
candidates are examined on
the day.

Absent candidates
If candidates are absent for a valid
reason (for example, have an
accident on the way to the test)
then you can make arrangements
for the candidates to sit the test
during the same Speaking test
window, either:

At the same centre or;


At another centre. Contact
the Helpdesk before finalising
any arrangements with
another centre if the exams
require a test day photo.
Where test day photos are
not required, confirm your
arrangements in writing to the
Helpdesk.

EXAM DAY BOOKLET 2016

Dummy partners
In exceptional circumstances
we may approve the use of a
dummy partner.
Phone the Helpdesk for
permission to use a dummy
partner and explain the reasons. If
you cannot contact the Helpdesk
ask your Professional Support
Leader (PSL) or Regional Team
Leader (RTL) for permission.
In emergency situations (where
you cannot contact the Helpdesk,
PSL, or RTL), select a dummy
partner. You must then contact the
Helpdesk immediately after the
test to report the details (exam
and date, centre number and
candidate number(s)), and explain
why you had to use a dummy
partner and any other relevant
information.

30

A dummy partner must be:

a speaker of English whose age and level are appropriate to the relevant exam
familiar with the format of the Speaking test.

They might have already taken the Speaking test in the same session. In this case:

make it clear to the dummy partner that the second test is not marked
tell them the mark for their first test will not be affected in any way
the SEs must use a different test pack.

Do not create an answer sheet for the dummy partner and do not add the dummy partner to the attendance
register. The SE will complete the mark sheet for the real candidate and will enter 9999 as the second
candidates number.
If an SE thinks that the live candidates performance has been disadvantaged by the dummy partner, the SE
will inform the centre, so that a Special Consideration form can be submitted.
A candidate still waiting to take the test must not be used as a dummy partner.

3.4.2 Rearranging the test outside the Speaking test window


If you need to arrange the test outside the Speaking test window, the CEM must apply for a timetable
deviation as soon as possible. Use the Timetable deviation request form available on the Support Site to do
this.
Emergency Special Arrangements
An SE might discover on the day of the Speaking test that a candidate has a difficulty which could affect their
performance, or that of their partner. In this situation, please do one of the following:
If the test has not started yet
The SE will tell you immediately so that you can make emergency Special Arrangements (such as using a
dummy partner, see section 3.4.1 Late arrivals and absent candidates above).
Contact the Helpdesk if you need advice about the type of Special Arrangements required or if the test
needs to be taken outside the Speaking test window.
If the test has started
The SE will decide as soon as possible whether to conduct the test as normal or stop the test.

If the test is run as normal, you must not reschedule or allow the candidates to retake the test. Fill in
a printed template of the Special Consideration form, and give it to your supervisor/CEM at the end of
the exam.
If the test is stopped, you will need to reschedule the test for both candidates. Contact the Helpdesk
for advice about the type of Special Arrangements required or if the test needs to be taken outside the
Speaking test window.

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31

3.4.3 Malpractice
You must report anything unusual, such as suspicious behaviour of any candidates during the exam, to the
supervisor or CEM. For details on this procedure, please see section 2.4.5 Malpractice.
If you suspect malpractice or have clear
evidence of malpractice:

Some examples of malpractice:

speaking to candidates who have already taken


the test
using electronic items
taking or trying to take the test for another
candidate
disruptive behaviour
not following the instructions of exam staff
failing to switch off mobile phones, mobile
phones ringing, etc.

allow the candidate to complete any remaining


tests
write down the specific and clear details of the
incident and pass them to your supervisor or the
CEM
ask the candidate to write statements at the
time
be aware of local laws regarding physically
touching candidates when you are removing
unauthorised materials.

You must not disqualify candidates from


subsequent components. The decision to disqualify
must be left to Cambridge English Language
Assessment.

3.5 After the test


Name corrections and forms
Pass any name corrections to the CEM, as well as Special Consideration and Malpractice forms so that the
CEM can submit the online forms on the Support Site.
Speaking mark sheets
Each SE is responsible for the mark sheets once handed to them by candidates. Please note that all
information on the mark sheets is confidential. SEs must check after each test that the information on
the mark sheets is complete and correct. The Instructions to Speaking Examiners booklet includes a
checking procedure which SEs must follow.
After every 3-hour session, the SE and/or supervisor must follow these steps:
1. Arrange mark sheets in candidate number order including any absent candidates.
2. Double check that mark sheets have been filled in correctly. If you notice that any information is missing,
call the Helpdesk for advice.
3. Place mark sheets for each level in separate A4 envelopes.
4. Seal the envelopes, and sign across the seals (one signature is sufficient).
5. Give to the CEM or supervisor for secure storage.
After the final session the envelopes must be opened in the presence of the CEM and the steps in section 4
Packing up materials after the exam followed.

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32

4 Packing up materials after the exam


You must follow these instructions to maintain the security of the materials, and to make sure the papers can
be sorted and are marked promptly once they arrive in Cambridge.
Your CEM will either give you script return envelopes or A4 envelopes to pack the materials in the exam
room.
You must despatch to Cambridge or destroy all materials within three calendar days of the exam date. You
must not keep any exam materials for any purpose, including for teaching.

4.1 Written components


This includes Writing, Listening, Reading and Use of English papers for all exams except TKT, Delta Module
One and any CPS sessions.
You need to send the following materials back to Cambridge:
Reading

Writing

Listening

Use of English

Room plan

Attendance register

N/A

N/A

N/A

Answer sheets
All answer sheets must be returned, including those which are
unused, e.g. unused reserve sheets or absent candidate
sheets (see section 4.1.1 for further guidance)
Answer booklets (non-CPS exams)
Answer sheets (CPS exams)
Question papers
Completed Candidate Information Sheets (CIS)

Follow these instructions:

Collate answer sheets/booklets in candidate number order.


For candidates who arrive late, add the answer sheet in sequence with the other candidates work.
Cambridge English: Preliminary/Preliminary for Schools and Cambridge English: Business Preliminary
Reading & Writing: Collate answer sheets for Reading and Writing components in separate piles.
Cambridge English: Advanced and Cambridge English: Proficiency Reading & Use of English: Collate
answer sheets 1 (Use of English) and 2 (Reading) for each candidate and put into separate piles.
Put these materials into envelops and add the attendance register and room plan in the same envelope.
This can either be a temporary envelope or a script return envelope. There is more information about
script return envelopes further down; please read this section in full before sealing the envelopes.
Put all completed Candidate Information Sheets (CIS) in an original envelope or an A4 envelope marked
CIS.

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33

4.1.1

Materials for absent candidates and unused reserve entry answer sheets

Follow the steps below for all components of all exams:


Mark the candidate as absent on the answer sheet/answer booklet.
Add the answer sheet(s)/answer booklet in sequence with the other candidates answer sheets in the
script return envelope.

4.1.2

TKT and Delta Module One

Exam

Components

Return to Cambridge English

All Modules

TKT

Delta
Module
One

4.1.3

Paper 1
Paper 2

All answer sheets


Used question papers
Room plan
Attendance register
Candidate Information Sheets (CIS)

Do not insert answer sheets into question papers; create a


separate pile.
Put all unused question papers in a separate envelope
within the same package. Write Unused question papers
on the envelope.
Answer booklets
Room plan
Attendance register
Candidate Information Sheets (CIS)

Destroy
securely

Rough
paper.

All question
papers.

Materials for candidates with Special Arrangements

Administrative Special Arrangements only (e.g. extra time)

Include the candidates materials with the other candidates materials.

Modified materials

Put the candidates answers in a separate A4 envelope, including any other materials, such as
Instructions to supervisors booklets and CDs.
Write the candidates name and number, exam name and date on the envelope.
Add the envelope in sequence with the other candidate materials in the correct script return envelope.
Write includes Candidate with Special Arrangements on the outside of the script return envelope.
If you need to transcribe the candidates answers, please see the writing of answers section in the
Special Requirements Booklet. It is the responsibility of the centre to transcribe Braille answers, before
returning the scripts. Failure to do this is likely to result in significant delays to the candidates results.
For candidates working in Braille, include Brailled responses and the transcript, as well as Brailled
question papers.

EXAM DAY BOOKLET 2016

34

4.1.4

Sealing the envelopes

Exam materials must not be removed from the exam room, transported or stored unsealed.
Script return envelopes

Use a different script return envelope for each


component.
Attach the bar code label.*
You might also need to split a component and
pack it in multiple envelopes for different
packing codes or candidate ranges, if listed on
the bar code label.
Returning candidates answer sheets with the
wrong bar code label might delay marking of
their papers and might delay the release of their
results.
Give the sealed envelope to the person
responsible for keeping it in a safe place and
despatching/scanning it.

A4 envelopes

Seal the envelope and then sign across the


seal.
Give the sealed envelope to the person
responsible for keeping it in a safe place and
despatching/scanning it.
If this person needs to open the envelope(s) to
check the materials before despatching, they
must do this in the presence of a witness in
secure conditions.
They must then seal the materials in a script
return envelope.

*If a bar code label is missing, write the following information on the packet: centre number, exam name and
component, exam syllabus number (see Appendix 2 of the Handbook for centres 2016), packing code and
candidate number range.
For scanning the answer sheets and the room plans to Cambridge English Language Assessment,
please follow these steps:

Seal the exam materials in envelopes in the exam room.


Put the sealed envelopes into secure storage immediately after the exam and store them there until you
are ready to scan the answer sheets.
Never leave exam materials unsupervised while scanning.
Ensure nobody, except the people authorised to scan the answer sheets, has access to the exam
materials.
Teachers and relatives of candidates must not take part in scanning the answer sheets.

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35

4.2 Speaking tests


You must follow these instructions to make sure the papers are marked promptly, and to maintain the security
of the materials.
Return to Cambridge English Language
Assessment

When?
Within 3 calendar days* of the written papers exam
date.

mark sheets
attendance register

*Where the Speaking test window is open more than three calendar days after the written exam date, you
must return the mark sheets and the attendance register within three calendar days of the last date of the
Speaking test window.
After the final session, an SE or supervisor must open the envelopes in the presence of the CEM or
supervisor and follows the steps below:

Check the mark sheets are in the correct order and that the SE and candidate IDs have been filled in
correctly.
Check the Absent box has been shaded for absentees.
Seal the mark sheets in the script return envelope, also enclosing the attendance register.
Ask one of the SEs/supervisors or a centre staff member to sign across the seal.
Attach the bar code label to the script return envelope.

Finally, the CEM must:

Securely store the sealed envelopes until they are despatched/scanned.

4.2.1

Storing Speaking test packs


UK centres

Non-UK centres

Speaking Examiners are responsible for Speaking


test packs, and will bring these with them on the day
of the exam.

The Speaking test packs must be stored securely


at all times and a log kept of who took them out of
storage, when this was done and for how long. For
further details, see the Handbook for centres 2016.
Between test sessions Instructions to Speaking
Examiners must be kept securely by the SEs or
stored securely at the centre.

EXAM DAY BOOKLET 2016

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5 Appendix A Typical ID queries


Below are some examples of the typical queries that you may have when checking candidates IDs.

Candidates who do not own any ID


Candidates aged 17 or under

Candidates aged 18 or over

These candidates must complete the Candidate ID


form (centres can download this from the Support
Site) before the exam day and bring it with them on
the exam day.
These candidates cannot take the exam.
In this case, this form is used as proof of
candidates identity and you must check it on the
exam day. If they dont bring the form on the exam
day, do not allow them to take the exam.

Candidates who do not bring suitable ID on the exam day


Candidates aged 18 and over
Written components
Someone can bring the ID to the venue during
the exam

No one can bring the ID to the venue during the


exam

Allow these candidates to take the exam.


Warn them that if no one brings their ID by the end
of the exam, their responses will not be sent to
Cambridge English for marking.
If no one brings the ID by the end of the exam,
you must:

You must not allow these candidates to take the


exam.

shred these candidates answers


mark them as absent on the attendance
register and write on it: Answers shredded due
to no ID.
Speaking exams

Someone can bring their ID to the waiting room


during the Speaking test session

No one can bring their ID to the venue during the


exam

Do not allow these candidates to take the exam


until the ID arrives.

Candidates may be able to retrieve their ID


themselves, provided that their Speaking slot can be
moved to later that day.

If this is possible, you can move their Speaking slot


to later the same day to allow enough time for the
ID to arrive.

If this is not possible, candidates will not be able to


take the Speaking test.

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37

Candidates aged 17 or under


All tests

Someone can bring the ID to the venue during


the exam

No one can bring the ID to the venue during the


exam
Allow these candidates to sit the exam.

Allow these candidates to sit the exam.


If no one brings the ID by the end of the exam
follow the instructions in the next column.

Candidates should bring their photo ID to the centre


after the exam on the same day. If this is not
possible, candidates must bring their photo ID to the
centre within three calendar days of the exam.
Please see the Candidate Photo ID article on the
Support Site for full details of this procedure or what
to do if the candidate fails to present their ID.

If the person bringing the ID was unable to bring it because of an emergency, please contact the Helpdesk
and this will be discussed on a case-by-case basis.
If you are waiting for a candidates ID to be brought to the centre we recommend that you use temporary
envelopes to seal the materials at the end of each component, as if the candidates ID is not provided later
you may need to access their materials again.
Candidates who do not bring suitable ID on one of the two exam days
If you are running written and speaking components on two different days and a candidate doesnt bring their
ID to one of these days, you must follow the instructions below.
Candidates fail to bring suitable ID to:
You must either:

Speaking test which is taking place before the


written exam day

not allow these candidates to take the Speaking


test and mark them as absent. Tell the CEM so
they can inform these candidates that they cannot
take the written component. We will not issue a
result for these candidates.
or, you can reschedule their Speaking test for
another date within the Speaking test window. It is
at your discretion if you can accommodate them
on a different day.

Written component which is taking place before


the Speaking test day

You must not allow them to take the written


component and must not allow them to take the
Speaking test. We will not issue a result for these
candidates.

Speaking test which is taking place on the last


day of the Speaking test window

Do not allow these candidates to take the test.


Mark them as absent on the attendance register. We
will not issue a result for these candidates.

What to tell candidates who will not get a result


Tell these candidates that they will not receive a result because they have not provided suitable ID on the
exam day. In all cases where you do not allow candidates to take the exam, shred their answers from the
previous exam components if they have already taken them.

EXAM DAY BOOKLET 2016

38

6 Appendix B - Procedure to follow if there is an emergency


If there is an emergency, such as a fire alarm, follow the instructions below:

Evacuate the exam room following the regulations of the venue.


Leave the question papers and answer sheets in the exam room.
Supervise the candidates as closely as possible to make sure they dont talk to each other or use mobile
phones/the internet.
After candidates have returned to the exam room and you have checked their IDs, and before the
component is resumed, mark on each candidates work where the interruption occurred.
Note the time and length of the interruption.
Write the new finish times on the board and allow candidates the full working time for the component.

If during the test the Listening equipment or the CD fails, you should do the following:

Make a note of where the CD stopped.


Get help if you are the sole invigilator and ask for a replacement of the equipment or CD.
Tell candidates to close their question papers and remain silent until the problem can be resolved.
When the replacement is provided, carry out a sound check with the candidates by playing some of the
introduction.
Use headphones to fast forward to the place where the CD was stopped.
Tell candidates to open their question papers and resume the test.

Fill in a Special Consideration form and give it to your CEM/supervisor at the end of the exam. You can find
more information about Special Consideration in section 2.4.7.

EXAM DAY BOOKLET 2016

39

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EXAM DAY BOOKLET 2016

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