OSS/BSS - Billing

Nikhil Suranglikar

Mediation CDR collection

N

ETWORK

Wireless Switch

Wireline Switch

PSTN
Voice Mail
SMS

Fraud
Management
System

Mediation
Device

Kennan-BP

Intec
Billing

Billing Overview

Usage Process: COM

The Communications Process (COM) handles polling within
Arbor/BP. While COM has many uses, in the MPS realm it
simply moves the usage record files from a remote source
Location to Arbor/BPs Local data directory to be picked up
by the second MPS module, the Message Pre-Accumulator
(MCAP).

Usage Process: MCAP

In the case of multiple customer database environments, the
Usage Router, (MCAP) handles the initial guiding phases as well
as filtering out non-parseable records, which are considered
incapable of correction by Arbor/BP

Usage Process: CAP

The third module, the Message Accumulator (CAP), completes
the guiding process and attaches a rate to each usage event. CAP
also filters out those usage events that could not be fully guided
or rated for any reason

Usage Process: MIU

The Message Investigation Unit (MIU) provides a graphical
interface for correcting messages, which failed CAP
processing. Events corrected through MIU are funneled back
to MCAP to be processed in a subsequent MPS cycle

Usage Process: RAP

The Message Re-Rater (RAP) allows usage to be re-rated before
being invoiced. The primary purpose of the RAP process is to
apply retroactive rate changes to usage messages that have
already been rated. This can arise from new or promotional
rates being announced prior to their setup in the rate tables.
RAP is not used to re-rate records already appearing on an
invoice. In order to recalculate charges after BIP has been
executed, the bill must be backed out and recalculated or an
adjustment should be issued against the previous invoices
charges.

Bill Run Work Flow

Proforma Bills
Pre Bill checks
by Circle RA

Bill Cycle
Execution
by IS/IT

Yes

No

IS/IT for Error

Rectifications

Yes

No

BIP/BIF error
rectification by IS/IT

CRM

Bill
viewer
9

Processed bill
Images for
printing

Arbor -Billing Process

BIP
Bill Invoice Prepare(BIP) selects a set of accounts to Bill, collects
and calculates billed amounts for each account ,and generates
unformatted bill records for those amounts .
BIF
The Bill Invoice Formatter retrieves bill records written by BIP
and produces formatted bills that include the billed amount of
those records.

10

Payment Accounting
Lock Box Process:
The LockBox(LBX) payments module processes payments files
created by banks.These files represent amount paid by
customers.
Bill Payment Receipt System :
All the franchises will be payment accounting directly through
BRS system and the receipt will be produce to the Customer.

11

Unbilled Usage Monitoring

Unbilled Usage/Rated CDRs are monitored by Finance for

exposure/Fraud Detection and actioning.A report has been
generated and pushed on to the report server for actioning on a
daily basis.Also the unbilled details available in CRM application
Rejected
for customer queries.
CDRs

The flow as explained below :

CDR

COM

MCAP

CAP

Daily Unbilled
Amount Report

12

Unbilled
CDRs

CRM
Application

Fruad Management System Overview

Ranger Server

Ranger
Ranger
Database
Database

Data Source CDR

Mediation
Device/FTP
Server/FTAM
Server/Switch

Data Source Subscriber Data

Pre-Paid Plat
form
Billing System

Data Source

Ranger Client

13

Payment
History Files

Interconnect Billing
The connection of networks between different operators to
allow the subscribers of one service provider to
communicate with subscribers of other service providers

14

Scope of Work
Receive invoices from other operators
Verify invoices received from other operators
Raise invoices to other operators
Reconciliation & settlements
Control costs
Meet audit and regulatory requirements
Where an Operator is unable to identify and invoice
interconnect traffic, the Interconnect partner may provide
the traffic information for settlement.

15

Billing & settlement process an Overview

Call
Detail
Records

Network Operator
Network Operator

Outgoing
Statement

Negotiations

Invoice

Intec
Rating

Summary
Incoming
Statement

Settlement
Reconciliation

Negotiations

Network Operator
Network Operator

16

Invoice

Systems Context an Overview

Mediation

Intec

Billing
Bill Production
General Ledger
Management Information

17

Thank You

18

USA

INDIA

SRILANKA

UK

www.virtusa.com
"Virtusa" is a trademark of the company and a registered trademark in the EU and In India.
"Productization" is a service mark of the company and a registered service mark in the United States.
"vRule" is a service mark of the company.
19V I r t u s a C o r p o r a t i o n

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