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If you believe something needs to be changed contact Terese, Anna, or

Rute. Thanks!
Topic

Subject Line

AEC student in <

100-level course

Appointment
canceled

Body
Dear XXXXX,
When making your appointment with the KU Writing Center, we noticed your
course number was an AEC course lower than 100.
Unfortunately, we only serve students in advanced AEC courses (>100).
Fortunately, the AEC has provided you with an excellent tutoring resource, the
Point. Please access information about this service at
http://www.aec.ku.edu/point.
Regards,
(Your name here)
KU Writing Center
writing.ku.edu
785-864-2399

Alumni Email

Write with us,

again

Dear KU Writing Center Alumni,

You are no longer with us, but your legacy lives on. O.K., too corny (or maybe too
morbid?), but I hope you get the point: Every graduating consultant and office
assistant has contributed something to the KU Writing Center as it is today, and
everyone who works here now is building the Writing Center of tomorrow.
But you can continue to influence the trajectory of this organization by
reconnecting with us! Twenty-eight of you have already done this by participating
in the research project led by our Assistant Director, Moira Ozias. Through survey
responses and interviews, you have let us know how working at the Writing Center
contributed to your student experience at KU and beyond, as professionals and
community members. Results of this alumni research project have already
informed how we prepare new consultants and continue to educate the ones who
continue working here as they contribute to their own and other writers learning in
the Writing Center.
Now there is another simple way you can give back: Send us information about you
for our new website spotlight, Where Are They Now? Reading about your learning
experiences at the KU Writing Center will provide informal mentoring to new and
prospective student employees. Shoot us an e-mail at writing@ku.edu and write

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with us, again!
Rock Chalk,
Tere Thonus, Director
KU Writing Center
writing.ku.edu
785-864-2399
Answer to
Formatting
Questions

Answer to
Formatting
Questions

Dear XXXXX,
Thank you for your inquiry. Unfortunately, formatting for theses and dissertations
is not something that falls under the domain of the KU Writing Center. However,
KU Libraries has some great resources to help you with this.
Please go to http://guides.lib.ku.edu/etd to find electronic resources and a list of
formatting workshops at Lawrence and Edwards campuses as well as times for
"format and submit open lab hours." Open hours and workshops are held
regularly.
Best wishes,
(Your name here)
KU Writing Center
writing.ku.edu
785-864-2399

Becoming a Writing
Consultant

Becoming a
Writing
Consultant

Dear, XXXXX.
I am glad to hear you are interested in peer writing consulting. All of our
consultants have experience with peer writing consulting before they are
interviewed and hired at the KU Writing Center.
While some come to KU with that experience, most do not. Students who do not
have previous experience working in a writing center take a course called Teaching
and Tutoring Writing (LA&S/ENGL 400). The course, now offered both Fall and
Spring semesters, includes observations and an internship in the writing center.
You can find out more about the class
at http://www.writing.ku.edu/~writing/about/becoming_a_consultant.shtml We
post our open positions at the end of each semester in order to hire for the coming

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semester.
This is a quick overview, but if you have questions about the class or would like to
talk further about writing consulting, please let us know.
Regards,
(Your name here)
KU Writing Center
writing.ku.edu
785-864-2399
Cannot Accept
Papers by Email

Cannot Accept
Papers by Email

Dear XXXXX,
Unfortunately we cannot provide feedback on papers sent to us by e-mail. We
need you to send your paper through our website so we can keep track of all our
consultations for reporting purposes.
Please go to writing.ku.edu and click on Schedule an Appointment on the righthand side of your screen. Fill in your KU ID and complete the form to create an
account.
Once you are logged in, choose the type of your appointment on the top of the
page right beside the dates, for instance July 7th - July 13th. Select Online
Consultations & eTutoring and look for the white slots, which are the ones
available.
Choose eTutoring on the Meet Online? row, fill out your class information, and
save your appointment. Automatically, the Success page will appear and there
you will see an option to attach your file.
If you have any further questions, please dont hesitate in contacting us.
Regards,
(Your name here)
KU Writing Center
writing.ku.edu
(785-864-2399

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Graduate Student
Information
Request

Graduate Student
Information

Dear XXXXX,
We support graduate student writers in multiple ways here at the KU Writing
Center. Here are some of the opportunities we offer.
Graduate writing consultations: You can make appointments to meet with a
trained Graduate Writing Consultant for 55 minutes. You can also schedule an
online appointment or an eTutoring appointment.
Graduate writing groups: We offer graduate writing groups, which bring together
students to offer mutual support and feedback on writing.
Graduate Research Write-In: We offer weekend writing events aimed at helping
grad students have productive write-in time. Whether youre preparing for your
comprehensive exams, writing your dissertation or dissertation prospectus, editing
a paper for publication, writing a book review or fellowship application you will
find community with other KU graduate students and Writing Center Staff.
You can find out more about these and other types of graduate support we offer
at http://www.writing.ku.edu/graduate_students/. If you have questions or
would like more information about these services, please let us know.
Best,
(Your name here)
KU Writing Center
writing.ku.edu
785-864-2399

Graduate Student
with
Undergraduate
Consultant

Writing Center
Appointment

Dear XXXXX,
We are sending you this email because you have scheduled an appointment with
an undergraduate consultant. While our undergraduate consultants can offer
helpful feedback to your writing, we would like to let you know that we have
graduate consultants on staff who work specifically with those in post-graduate
studies.

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When scheduling a consultation online, know that 40-minute appointment slots
are often staffed by undergraduate consultants. The 55-minute appointments are
reserved for graduate students and staffed by graduate consultants.
We highly recommend you to reschedule your Writing Center appointment. you
may do so online or by calling 785-864-2399.
Regards,
(Your name here)
KU Writing Center
writing.ku.edu
785-864-2399
Undergrad Student
in Graduate
Appointment

Canceled Writing
Center
Appointment

Dear XXXXX,
It has come to our attention that you signed up for a graduate student consultation
today, but we do not have you listed in our system as a graduate student.
Therefore, we had to cancel your appointment.
If you would like to reschedule for a 40-minute appointment at another time,
please visit our website at writing.ku.edu or give us a call at 785-864-2399. If you
are a graduate student and you believe that our system has you inaccurately listed,
please notify us by email writing@ku.edu or by phone.
We apologize for any inconvenience and thank you for using the KU Writing Center
services.
Best,
(Your name here)
KU Writing Center
writing.ku.edu
785-864-2399

Info Requests

Inquiry regarding
Writing Center
Services

Dear XXXXX,
Thank you for your interest in our services. We welcome you to make an
appointment through our website, writing.ku.edu, at any of our campus locations.

Email Templates
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Rute. Thanks!
During a session, your consultant will want to know about you, what you are
working on, and what goals you have for your writing. The session is based on what
you tell us you'd like to work on.
Regular consulting sessions are typically 40 minutes long, and you will find that
most papers can be reviewed in that length of time. 55-minute sessions are
available to graduate students by appointment only. You can also choose to use
our online services, which include real-time online consultations and feedback via
email, called eTutoring.
For more information about our services, please visit our
website: writing.ku.edu. There, you will find our current locations and hours,
details about the services we offer, directions for making an appointment, and a
variety of helpful writing resources.
If you have further questions, please contact us at 785-864-2399. Thank you for
your interest in our services, and we hope to see or hear from you soon.

Regards,
(Your name here)
KU Writing Center
writing.ku.edu
785-864-2399
No more
Appointments

KU Writing
Center
Appointment
Policy

Dear XXXXX,
It has come to our attention that during you have missed two Writing Center
appointments without canceling or prior notification. Because we are unable to
serve all of the students who request consultations, we must make certain that
appointments are kept.
Unfortunately, you will be unable to make appointments. You are still welcome to
come into a roost for a a walk-in at the roosts that still offer them. Current
locations and working hours for our many satellite locations can be found on our
website http://www.writing.ku.edu.
In order to be able to have your account unlocked, you will need to come to our
office and make this request to our Director, Terese Thonus.

Email Templates
If you believe something needs to be changed contact Terese, Anna, or
Rute. Thanks!
If you have any questions or concerns regarding this email, please call 785-8642399.
Regards,
(Your name here)
KU Writing Center
writing.ku.edu
785-864-2399

(Your name here)

KU Writing Center
writing.ku.edu
785-864-2399