Professional Documents
Culture Documents
By
International Standards Certifications (S.A.) Pvt. Ltd.
File Ref.QAC/A/91/312
Date 17th April2001
Document Reviewed
Pages
Quality Manual
containing 57 pages & 5
procedures
Quality Manual - General Comments
Page 1 of 4
By: N. Bhattacharya
QM
Issue No
Rev
Issue
Date
01
00
Quality Manual copy no. A along with 5 procedures was provided to ISC for review. ISO
9001(2000) is based on process approach , but with the available documentation it becomes
very difficult to understand the process approach in absence of clearly defined methods in the
different sections of quality manual .
4
Management Responsibilities
5.1 Management Commitment
Seems to comply.
5.2 Customer Focus
Seems to comply.
5.3 Quality Policy
Seems to comply.
Page 2 of 4
By: N.
5.4 Planning
Measurement of Quality objectives has not been defined.
Quality planning checklist has not been provided for review.
5.5 Responsibility, Authority and Communications
Responsibility and authority manual has not been provided for review. In absence of
this, the method adopted for understanding this clause could not be ascertained.
The system does not ensure that the appropriate communication processes are
established.
5.6 Management Review
Seems to comply.
6
Resource Management
6.1 Provision of Resources
Resource requirement has not been provided for review. In absence of this, the
method adopted for understanding this clause could not be ascertained.
6.2 Human resources
Seems to comply.
6.3 Infrastructure
Infrastructure has not been provided for review. In absence of this, the method adopted
for understanding this clause could not be ascertained.
6.4 Work Environment
work environment planning has not been provided for review. In absence of this, the
method adopted for understanding this clause could not be ascertained.
Product Realization
7.1 Planning of Product realization
Process regarding planning of product realization has not been defined.
Page 3 of 4
By: N.
N. Bhattacharya
Lead QMS Auditor
Page 4 of 4
By: N.