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1.

System
system is a set of interrelated or interacting elements that organizations use to
direct and control how quality policies are implemented and quality objectives
are achieved.
A system is a set of elements (often called 'components' instead)
and relationships which are different from relationships of the set or its elements
to other elements or sets.
A set of detailed methods, procedures, and routinesestablished or formulated to
carry out a specific activity, perform a duty, or solve a problem.
2. Procedure
A procedure is a way of carrying out a process or activity.
According to ISO 9000, procedures may or may not be
documented. However, in most cases, ISO 9001 expects
you to document your procedures.
A fixed, step-by-step sequence of activities or course of action (with definite start
and end points) that must be followed in the same order to correctly perform
a task. Repetitive procedures are called routines.

A procedure is a block of code that performs a single task. Its a building block
of a computer program but is a somewhat old fashioned phrase as nowadays
computer languages use functions not procedures.

3. Process
A process is a set of activities that are interrelated or that interact with one
another. Processes use resources to inputs into outputs. Processes are
interconnected because the output from one process becomes the input for
another process. In effect, processes are glued together by means of such input
output relationships.
Sequence of interdependent and linked procedures which, at every stage,
consume one or more resources (employeetime, energy, machines, money) to

convert inputs (data,material, parts, etc.) into outputs. These outputs then serve
as inputs for the next stage until a known goal orend result is reached.
A series of actions, motions, or occurrences; progressive act or transaction;
continuous operation; normal or actual course or procedure; regular proceeding;
as, the process of vegetation or decomposition; a chemical process; processes of
nature.
4. Process approach
The process approach is a management strategy. When managers use a process
approach, it means that they manage the processes that make up their
organization, the interaction between these processes, and the inputs and outputs
that tie these processes together.
a method for teaching writing that walks learners through the strategies of prewriting, writing and revision stages.
A process is using resources to transform inputs into outputs. An organisation
can function more effectively if it identifies its processes and manages them
accordingly. Therefore the process approach is part of Iso 9000:2000 's Quality
principles.
5. Management
management includes all the activities that organizations use to direct, control,
and coordinate quality. These activities include formulating a quality policy and
setting quality objectives. They also include quality planning, quality control,
quality assurance, and quality improvement.
The organization and coordination of the activities of an enterprise in
accordance with certain policies and in achievement of defined objectives.
6. Audit

An audit is an evidence gathering process. Audit evidence is used to evaluate


how well audit criteria are being met. Audits must be objective, impartial, and
independent, and the audit process must be both systematic and documented.

An examination and verification of a company's financialand accounting


records and supporting documents by a professional, such as a Certified Public
Accountant.
7. Control
Quality control is a set of activities intended to ensure that quality requirements
are actually being met. Quality control is one part of quality management.
Power or authority to check or restrain; restraining or regulating influence;
superintendence; government; as, children should be under parental control.

2. Process-based quality management system(QMS)


A process-based quality management system uses a process approach to manage and
control how its quality policy is implemented and how its quality objectives are
achieved. A process-based QMS is a network of interrelated and interconnected processes.

Each process uses resources to transform inputs into outputs.Since the output of one process
becomes the input of another process, processes interact and are interrelated by means of
such input-output relationships. These process interactions
create a single integrated process-based QMS.

The concept of a process-based quality management system is briefly mentioned in the


introduction to ISO 9001 (section 0.2). However, ISO 9000 does not formally define this
important term so we've given it a try.

http://www.praxiom.com/iso-definition.htm#Quality management system (QMS)


About ISO 9001: 2008 http://www.tqe.com/ISO.html

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