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3/7/2016

Document1532481.1

11g:PersistentTNS12537/ORA609Errors&LSNRCTLHangs(DocID1532481.1)
InthisDocument
Symptoms
Cause
Solution
References

APPLIESTO:
OracleNetServicesVersion11.1.0.7to11.2.0.1[Release11.1to11.2]
Informationinthisdocumentappliestoanyplatform.
Thisproblem/solutionisrelevantonlyto11.1.0.611.2.0.1.Theproblemisresolvedin11.2.0.2.Wearedescribinga
situationwhereallincomingremoteconnectionsarefailingwithavarietyoferrors.Atthesametime,theLSNRCTLutilityis
failingtoreturna"status"or"services"resultinatimelymanner.

SYMPTOMS
Therearenumeroussymptomsthatcanarisewiththisissue.
1)TheLSNRCTLutilityisslowtorespondorseemstohangindefinitely.
2)Remoteclientconnectionsareslowtorespondortimeout.
3)TherearefrequentlyrepeatingORA609errorsinthealert.logwhilethisproblemisoccurring
4)Thelistenerlogmightshowthefollowingerrorsbeingthrownrepeatedlyasclientconnectionsarefailing:

TNS12518:TNS:listenercouldnothandoffclientconnection

TNS12547:TNS:lostcontact

TNS12560:TNS:protocoladaptererror

TNS00517:Lostcontact

LinuxError:32:Brokenpipe

CAUSE
ThisbehaviormaybeduetothefollowingunpublishedBUG:
Bug9593134DNSorNISmisconfigurationcancauseslowdatabaseconnects

Seealso:
Note:561429.1DNSIssue:ConnectionsToOracle11gareSloworDelayed
Note:9593134.8Bug9593134DNSorNISmisconfigurationcancauseslowdatabaseconnects

Aquickcheckofthe/etc/resolv.conflistofNamesserversmightconfirmthatthisissueisaffectingthelistener.
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ArealloftheNamesserverlistedinresolv.confreachableatthetimethisproblemisoccurring?
Dotheyrespondtoping?AreanyDNSserversdownformaintenance?

SOLUTION

Thepotentialsolutionsare:
1)Applypatchfordefect9593134atearliestopportunity
2)***Add/etc/resolv.confparameter:
optionstimeout:1
***Pleasebeawarethat,historically,option2doesnotalwaysresolvethisissue.Thebestpracticesolutiontothis
problemistoapplythepatch.

REFERENCES
NOTE:561429.1DNSIssue:ConnectionsToOracle11gareSloworDelayed
NOTE:9593134.8Bug9593134DNSorNISmisconfigurationcancauseslowdatabaseconnects
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