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EMMA NUE L KA LU RI

yes
Email: emmanuel.kaluri@gmail.com

1/20, Hunters Street, Keilor 3036 Victoria

Mobile: +61-470 108 537 Landline: (03) 9331 6375

Sales, Business Development and Operations Management

1.

Innovative thinker with substantial experience and expertise in Financial Planning and Advice, Sales &
Business Development, developing and executing marketing & engagement strategies and operations to
achieve forecasted revenue through operational excellence. Proven ability to identify & analyse key
drivers to develop strategies that enhance productivity.
Rich Mix of experience in sales, BD and operations with diverse experience with Financial Planning and Social
Enterprise industry. Demonstrated track record of initiating, developing and scaling start-ups by setting up
effective operational policies and sustaining compliance. Skilled with strategic business planning, marketing and
sales plan execution with strong background in budgeting, cross-departmental project management, information
technology utilization and human resources development.

AREAS OF EXPTERTISE
Strategic Planning

Financial Planning

Market Research

EXPERIENCE AND ACHIEVEMENTS

Completed Diploma in Financial Planning from Integrity Education Pty. ltd.

2.
Trained in X-Plan (New User Administration) and X-Plan (New User Advisor)
3.
Initiated training on Financial Planning services

CONSULTANT - MORTGAGE SOLUTIONS

GUIDE2WEALTH BUSINESS AND FINANCIAL SERVICES
SINCE APRIL 2016
Consult with clients seeking to refinance or purchase property and help customers determine the best
loan product for their budget.

Provide expert consultation and aggressively sell mortgage products.

Monitor loans carefully from initiation to closing; track deals in progress.
Ensure collection of all pertinent information and 100% application completion through frequent client

call backs; oversee the timely completion of appraisals.

Develop business through strong referral base by providing tenacious client follow-up and exceptional
service.
Develop a stellar team of Loan Originators that dramatically increased sales.

CONSULTANT - FUNDRAISING
IMPLEMENTATION)
THE SALVATION ARMY
SINCE JULY 2015
KEY ROLES:

AND

OPERATIONS (STRATEGIC PLANNING &

Facilitated leadership team to bring clarity in strategic and Operational direction to the Global Child
Sponsorship Program.
Analysed existing fundraising strategy, collaborated with the director of Child Sponsorship to build a
Multi-Year Annual Business Plan (Annual Activity Plan, forecasting future trends in fundraising,
operations and fundraising direction) with clear focus on achieving the objectives and goals for each
year.
With inputs from management team, analysed and suggested improvements in the area of operational
effectiveness, project management approach, developed monitoring and evaluation tools and tools to
study impact of the program
Identified key levers (Capacity development of the Personnel, reporting tools both in terms of financial
reporting and annual reporting, online training tools and impact assessment tools for the program) that

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can impact the project management (Operations and Fundraising) at the Headquarters and
implementation partners spread across 30 countries.
In collaboration with Child Sponsorship Director and team, developed a Volunteer recruitment and
development Program.
Studied stakeholder (Individuals donors, corporate companies, church network members, volunteers)
engagement methods and suggested methods to improve
Working with team on corporate fundraising and marketing initiatives to improve corporate engagement.

Mentoring child sponsorship director and teams on prioritising, planning, budgeting and capacitating
teams.

SEPTEMBER 2013 MARCH 2015

&BUSINESS DEVELOPMENT
NAANDI (AN INDO FRENCH PARTNERSHIP FIRM)

HEAD OPERATIONS

VALUE ADDED AND RESULTS ATTAINED

Was influential in securing investment of $1 million for the year 2013- 2014 and $5 million for the year
2014- 2015 from Corporations, Public sector companies (PSUs) and government agencies.
Reengineered teams, enhanced capacities of staff and lead the team towards net profit raise of 30%.
Raised investments from Local businessmen and NRI to a tune of $1.5 million for the year 2014-2015
Initiated ambassador programs leading to 15% increase in revenue and enhanced brand equity.
Member of Global network called of Social Enterprise companies called GALAXY
Co-created strategic partnerships and developed guidelines for stakeholder engagement in the region.
Developed corporate strategy for operations in South India.
Collaborated and mentored Harvard University Graduates in Social Enterprise space.
KEY ROLES:
Operations, innovation and Business Development
In collaboration with CEO provided Strategic operational and Business Development oversight for Indian
operations in a $100 million social enterprise firm involved in working towards creating access to safe
drinking water at an affordable price across India.
Analysed markets, developed expansion plans, conducted market studies and advised leadership team
on expansion plan for South of India.
Developed and started implementation of Strategic Multiyear Business Plan, developed recruitment
strategies, supported development of finance guidelines for South Indian Operations, collaborated with
different vertical heads before piloting new business ideas.
Collaborated with reporting staff (Zonal Finance Teams, Quality Control Teams, Procurement and
Vendor Management Teams, Sales and Business Development Teams, Fundraising, Human Resource
Teams and Marketing and communications teams and field force of 300 hundred staff) to work on
analysing operations from time to time and improve processes and play an independent decision
making role based on the findings to bring compliance into the system.
Oversaw marketing function (which included media campaigns and awareness programs,
communication with stakeholders), human resource function that included in setting up KBAs and KRAs
for staff, issue resolutions, legal and statuary compliances, taxation and other operations of the south
zone.
Worked on Strategic Partnerships (Government, Local NGOs, political leaders. Local distributors,
retailers and other skilled force) to reduce cost of operations and work around operational excellence.
Strategized, Planned and piloted different innovative approaches in Revenue collection mechanism and
later executed the concept of M-Pesa (A value add service of Vodafone) across all collection centres in
the two States of south India.
Mentored by Young Global leader and Ex Group Director of Microsoft for one year on Innovation and
sustainable leadership.
Liaised and partnered with corporates and investment companies to raise investments for company,
participated in large scale tenders for new business opportunities for expansion and managed special
accounts of Philanthropists and HNIs.

JULY 2011 AUGUST 2013

OFFICER (BD & OPERATIONS)
WORD AND DEED -IMPLEMENTING ARM OF WOORD EN DAAD - NETHERLANDS
VALUE ADDED AND RESULTS ATTAINED

EXECUTIVE

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Was influential in raising revenue of $2.7 million in year 2011-12. $5 million in 2012-2013, and $5
million in the year 2013-2014 from services provided and products sold
Secured $1 million within 2 years in form of local contribution.
Collaborated with board and director of planning to secure a committed funding for 7 years for all
programs implemented by the organisation.
Setup income generation units raising an annual income of $.5 million approximately.
Established a consortia involved in Skill Development training and employment centers at a national
level and developed a cross learning platform to improve efficiency of program.
Was nominated as chairperson for the fundraising committee of Bridge Health Alliance- An alliance
working in Asian countries towards Awareness and prevention of HIV/AIDS and treatment of
Tuberculosis.
Through the available resources of the organisation brainstormed and initiated new businesses in Agri
Farming, Dairy Farming and built a business model to generate revenue to the organisation.
Strategized, Planned and implemented Job Works for Vocational and Industrial Training Center.
Established a call center for the organisation to improve placements for the organisation s and gain
work orders for revenue generations.
KEY ROLES:
Operations, Innovation and Business Development
Provided Executive Leadership and strategic direction to a social enterprise organisation with a
turnover of $20 million/year and assets base of $150 million involved in business of affordable
education, Industrial and vocational training and employment, Hospital Services, Agri and dairy
farming.
Consulted departmental heads in development of Annual Plans, formulated multi-year strategic plans
and corporate strategy, monitored and supported Finance, Human Resource, Business Development and
administration teams.
Analysed Organisation data and published it to different stakeholders of the organisation. Personally
managed Stakeholder engagement teams for timely communication of data.
Developed internal risk management system to mitigate risks of the organisation.
Provided consultation in Operations and Business Development for organisations in 6 countries which
included Philippines, Cambodia, West African Countries.

APRIL 2008 MAY 2011

& STRATEGIC PARTNERSHIP
ASSETVEST SERVICES LIMITED.
ACHIEVEMENTS:

VICE PRESIDENT BD

Developed Partnerships with Corporates, Government Corporations raising a revenue of $15 million in 2
years through Financial Advice Business and real estate cross selling.
Partnered with cooperative banks and setup a servicing and advisory center for insurance,
superannuation and pension products.
Scaled operations and established about 30 offices in South India.
Managed Third Party Distribution channel for the comapny
KEY ROLES:
Managed sales and marketing teams and generated revenue of $15 million by selling insurance,
Superannuation products to corporates, HNIs and Individual Customers.
Developed a channel to service retired employees to setup pension products.
Identified, recruited and trained Sales Managers, Direct Sales Agencies and sales executives on Sales
Process, relationship management and stakeholder engagement.
In consultation with Regional Managers, developed annual plans, set KPIs for teams and managed entire
operational process.
Identified, Liaised and developed new business relationships with corporations and government bodies
across the South Indian States.
Tied up with cooperative banks, DSTs (Direct Sales Teams), DSAs (Direct Sales Agencies), and chit fund
companies and new business models (e.g. Business Partner Model) to raise new business for the
company.
With support of training teams, developed competitor management training module to manage
competition.
JAN 06 - MAR08
(THIRD PARTY DISTRIBUTION)

BDM

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ASSETVEST SERVICES LIMITED
KEY RESPONSIBILITIES:
Managed customer acquisition through Financial Advice and planning in relations to Insurance and
Superannuation.
Identified, partnered, trained and manged relationship with Co-Operative Banks and Direct Sales
Agencies (DSAs), Direct Sales Teams (DSTs) to market Investment products, insurance and superannuation
products through their advisory business.
Provided training and certification in Financial Planning to the staff of partners, helped them in
developing marketing strategies to generate leads and appointed Associate Manager to oversee their
needs
Managed a team of 50 Direct Sales Executives, 4 Sales Managers and Associate Managers to support and
sustain partnerships and manage client advisory business through these channels in the state of
Karnataka.
Joined on 15 Client meetings a month and observed the process followed by partners and direct teams.
Provided feedback on advice process and retrained partners in few cases.
With support of Marketing teams, developed communication collateral and support information
collateral for business development across all partners.
Organised quarterly meet ups with all the partners to update on new products, new updates in market.
Organised an yearly investor meetup of the company.
APRIL 02 - DECEMBER 05
SALES MANAGER
AMP SANMAR LIFE INSURANCE
KEY RESPONSIBILITIES:

Organised seminars, meetups in corporate companies to educate on Financial Planning (specially in

Insurance and Superannuation)

Recruited, trained and managed 10 Financial Advisors, 5 member direct Sales Team and supported them in
customer acquisition through various sales and marketing activities.

Trained teams on identifying clients dreams and goals, understanding their investment portfolio, suggesting
insurance and retirement strategies and provide investment and taxation strategies.

Personally provided advice in Superannuation and insurance to HNI clients directly and supported Financial
advisors in developing appropriate advice to their clients.

Setup clear guidelines to the team in adhering to compliance systems and followed them through the
process.

Supported the advisor and direct sales team in client engagement (Through newsletters, policy and market
updates, organising year client meetups)

Communicated regularly with potential clients from corporates and HNIs to offer insurance and
superannuation solutions based on their financial status, requirements and needs, including physical
condition of individual or insured property, all in order to improve insurance coverage.

Generated new leads from field activity in corporate offices, shopping complexes and leads from
telemarketing teams and actively followed up on referrals and passed on the leads to advisors.

Trained teams on advise process to clients (Need Based Solution through systemic consultation)
Other Key Performance Functions

Monitored insurance claims, maintained customers records and handled policy renewals.
Reviewed and resolved customer complaints within stipulated time period.
Conducted staff meetings and discussed insurance marketing strategies.
Set and evaluated each employees performance standards.
Responsible for acquiring and managing HNI clients directly.
Provide support in prospecting customers, corporations, Industries to be targeted.

1999-2001 Full Time at Assetvest Services Ltd. As Financial Advisor.

KEY RESPONSIBILITIES:

Lead generation through referral networking and marketing activities

Plan and execute strategies to acquire new clients.

Fix appointments for face to face meetings.

Providing advice to clients on Insurance and Superannuation.

Educate clients on Wealth Protection and retirement planning.

Understand the current financial scenario of the clients and analyse their cash flow, insurance coverage,
tax status and retirement plan.

Assist the clients in creating, implementing and reviewing their long-term goals.

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Using tax and investment strategies, develop financial plans for individuals.
Plan monthly sales activities and targets with support of supervisor.

PROFESSIONAL DEVELOPMENT
2016

DIPLOMA IN FINANCIAL PLANNING

INTEGRITY EDUCATION PTY. LTD., MELBOURNE

2015

DIPLOMA IN FINANCE AND MORTGAGE BROKING

INTERNATIONAL INSTITUTE OF MANAGEMENT, MELBOURNE

2013-2014

EXECUTIVE PROGRAM IN LEADERSHIP AND MANAGEMENT

INDIAN INSTITUTE OF MANAGEMENT STUDIES, KOLKATA

2001-2003

MBA IN MARKETING AND HUMAN RESOURCE MANAGEMENT

BANGALORE UNIVERSITY, BANGALORE

1996-1999

BACHELORS OF SCIENCE
ANDHRA UNIVERSITY, VISHAKHAPATNAM
TRAINING ON BANCASSURANCE BY AMP SANMAR, BANGALORE
TRAINING ON GOVERNANCE AND MANAGEMENT OF START-UP
ENTERPRISES, EDI, AHMADABAD
TRAINING ON MICRO ENTREPRENEURSHIP, NIRD, HYDERABAD
TRAINED AT IRESS ON X PLAN FOR ADMINISTRATION AND ADVISOR

2006
2011
2011
2016
COURSES UNDERTAKEN
2013 - 2014
2013 2014
2013 2014
2014 2015
2014 2015
COURSES CURRENTLY DOING

ADAPTIVE LEADERSHIP FROM ACUMEN

COMPETITIVE STRATEGY AND ADVANTAGE (STANFORD UNIVERSITY)
DECISION MAKING AND PROBLEM SOLVING (STANFORD UNIVERSITY)
ANALYSING GLOBAL TRENDS FOR BUSINESS AND SOCIETY
ORGANISATIONAL ANALYSIS AND PLANNING
MEETING INVESTOR GOALS THROUGH COURSE ERA
BEHAVIOURAL INVESTING FROM INDIAN SCHOOL OF BUSINESS