Alexandria

Smith
Educati
on

5482 Cathers Creek

Drive
Powder Springs, GA 30127
asmit526@students.kennesa

w.edu

(404)433-0382

Kennesaw State University Kennesaw, GA

Bachelor of Arts, Communication (May 2017)
Concentration: Public Relations
Major GPA: 3.6
Professional Experience
TJAC Educenter Austell, GA
Operational Planner (August 2015- present)
Attract new customers and expanded existing customer relationships by creating fliers and other marketing materials
Expand existing customer relationships by reaching out to customers regarding additional services from TJAC that

could benefit their business

Maintain spreadsheets for tracking customer demographics and interactions in order to better segment customers
and plan marketing campaigns

Create and provided ongoing management of database of potential clients.

Ethos Energy Group Alpharetta, GA

Sales Operations Intern (May 2015- August 2015)
Worked in Salesforce.com to create layout usage reports for Senior Vice President.
Provided ongoing management of the companys internal use of Salesforce.com by ensuring
system changes were done seamlessly
Ensured consistency in lead management process by creating Standard Operating Procedure (SOP)
for lead that was distributed to employees for easy use
Created PowerPoint step-by-step guide for campaign management within Salesforce to help ensure
flawless and consistent execution of campaigns
Performed data validation by reviewing account spreadsheet to eliminate all possible duplicate
accounts in Salesforce
Attended Salesforce focus group to identify opportunities to optimize and enhance Salesforce
efficiency and within the company
Premiere Global Services, Inc (PGi) Atlanta, GA
Business Intern May 2014- August 2014)
Interned in Finance, Sales, and Sales Operations
Performed Quota Review and Rep Performance Analysis
Attended business meetings with clients to discuss product options and checkup
Created template for global internal audits that were used in Ireland for finance.
Collected and reported data on top competitors to the VP of sales.
Developed a database reflecting quarterly sales and compensation for the top performers within the
company.
Additional Work
Experience:
Great American Cookie Atlanta, GA
Cookie Consultant (February 2014-May 2014)
Sell cookies and customize cakes for customers
Earned top seller each month since starting
Staples Hiram, GA
Cashier (December 2012- August 2013)
Provided smooth checkout experiences for customers

Sold additional items that could benefit them to customers based on their purchases

Other Skills: Proficient in Salesforce.com, Microsoft Office, Final Cut Pro, Social Media Outlets