Cody Wright

Business 1010
07/22/16

e-Portfolio Term Project PaperManager PositionA manager is someone that is in charge of particular group of tasks or a
certain parts of the company and often has a staff that reports to them.
General Career PathAfter researching into a manager position I have found some of the best way
of being a great candidate is by starting in entry rate positions like staff
personal or technical positions in the company or industry you are interested
in. Some companies may do things differently as far as the positions leading
up to a supervisor and from a supervisor to a manager position.
Typically, if you want to become a manager, most of the career driven people
spend their time working with and in the different assets of the company and
all the way around getting to know the product well and understanding the
ins and outs to a business. So if the circumstance were to arise you would
not need any one to fix the problem for you and if anything people would
come to you for help with any problems their having and looking for the
solutions that can become of it.
In this career path you want to the ultimate goal is to understand and have
knowledge of the assets but also for the experience and growing ability of

being able to regulate compliance. This can be developed by moving up from

staff or technical personnel in the work place to a supervisor who is over a
single and regulates and implements the rules established form the
managers and follows the compliance in result the work environment can be
a healthy and productive for employees.
EducationA typical educational requirement to be a manager in a company is to have
at least, A Bachelors in administration. This is in assumption that you have
completed High School and have an Associates degree.
Also, it is not required but there are institutions available that can help
certify a candidate that is looking to help enhance their resume for a
manager position by institutes of certified managers. In these institutes they
teach you the best practices and general guidelines of compliance in how to
stay in ordinance with them and also how to properly handle and disciplinary
actions from a professional business aspect.
Average SalaryIn a study done by the Bureau of Labor Statistics, they conducted research
on average salaries of employees in a Manager profession. This studys main
result was to find the income from the top tenth percentile to the bottom 10
tenth percentile. In 2011 results of the top ten percentile made over
$187,199 per year or $90 per hour. The lower ten percentile made an annual
of $47,580 per year or $22.87 per hour. With the given ranges the study also
found that if a Manager typically meets the necessary requirements earned

what could be considered a median amount at an annual salary of 114,490

per year or 55.04 per hour.

Career OutlookAfter conducting the research needed I really do think I see a foreseeable
future of being in a management position. I have grown to want more
information about the position and also learn more about the company I work
for right now plan out ways of getting to the manager position.
Biography of someone in the professionI conducted a face to face interview with Jenni Crump at Select Health
Insurance. She is a manager in compliance and in the member services
department at Select Health. While interviewing with Jenni I asked her where
she had completed her education from and I was surprised that she
responded that she is still working on her degree in a bachelors of business
management and receives reimbursement when completing each semester
of her degree from her employer.
I asked her what she had to do to qualify for the manager position since she
did not complete her education typically needed to get the position. She
laughed and said a lot of hard work. Jenni started at Select Health
Insurance as a Health Benefit Specialist where she answered in-bound calls
for member calling with questions on their insurance benefits. After few
years of working in this position she felt comfortable enough to pursue what

is called a Service specialist position, which is one position short of a

Supervisor at Select Health.
Some of her position requirements in the Service Specialist position were to
conduct presentations and trainings to Health Benefit Specialist in the proper
information to be able to answer calls from members of the company. With
this position you work with almost all products of the insurance and gain
knowledge and understanding of how they work since you are training them.
She then advanced to Service lead on the group of Service Specialist she
worked on which helped credit her to become a supervisor over a Health
benefit Specialist team.
In this position she would be in charge of employees and making sure they
were staying in compliance to the given requirements on phone calls such as
staying in proper aux codes of being able to take calls and break aux are
good example of allowed time per aux code amount given by the company
and making sure their team of employees stayed in the agreed attendance
policy and requirements given by Select Health.
Jenni worked in the Supervisor position for many years gaining experience
and knowledge in compliance from her managers she reported to daily. With
the amount of knowledge in previous positions at Select Health Jenni was
tasked with helping to launch the Medicaid product and making sure it would
be a valuable route or decision Select Health could consider to offer for its
members.

Jenni actually was the reason why Select Health has Medicaid for members
and is still in charge to this day over its maintenance and guidelines that
need to be met in order to stay in business for Select Health. Jennis
experience in developing and planning the way the company would be able
to implement it in their available products were invaluable to Select Health
and even though she did not have her education completed yet they made
her a Manager over compliance and member services where she handles day
to day problems and strategizes the way of tackling the issues that come up.
Pros and ConsSome of the Pros to the position are managers are some of the most
influential and knowledgeable employees in a company and are the true
resolvers of issues that arise. Some other cons to the position are you work
to complete the goals of what is implemented right now in a company but
also strive to accomplish a companys future plan.
Some of the cons of the position are there is a lot of responsibility on your
shoulders and sometime not only are you over one department but two or
three at a time and can be very time consuming and stressful.
Your fit with this careerI honestly can say after completing this assignment I didnt know even close
to what I do now about the manager position. I can say with a whole heart I
am very excited to keep pursuing my education and building my experience
up for better enhancement on my resume to help meet the qualifications of a

Manager position to hopefully someday become one and be successful or the

company that I am working for.
I personally know it is a very stressful and time consuming job from the
experience I had interviewing with Jenni and seeing the rewards and benefits
that come from the hard work she has done.
I like to think that I am a problem solver and very good at communicating to
people concerns or goals that are in need to be accomplished for a company.
I communicate well with people and I dont think that I would have a problem
working with other departments resolving their not only day to day issues
but major Job issues that involve compliance and keeping the company
functional.
I hope to pursue a Manager position in emphasis to the healthcare industry.
SourcesSolomon, M. R., Poatsy, M. A., Martin, K., & Poatsy, M. A. (2012). Better business.
Upper Saddle River, NJ: Pearson Prentice Hall.

http://www.businessdictionary.com/
http://www.collegexpress.com/articles-and-advice/majors-andacademics/articles/choosing-major/business-and-management-majors
http://jobs.virginia.gov/careerguides/GeneralOperationManager.htm
http://www.inc.com/young-entrepreneur-council/15-signs-your-employee-isready-to-become-a-manager.html
Select health Manager: Jenni Crump