JCW

JASMINE C. WILLIAMS
501.687.7454
jaswill@outlook.com

EDUCATION
Master of Arts in Professional and Technical Writing
University of Arkansas at Little Rock, 4.0
Thesis - Collaborative Writing in a Collaborative Department:
Establishing a Department Wiki to Construct Knowledge and
Community among University Students
Bachelor of Arts in Professional and Technical Writing
University of Arkansas at Little Rock
Summa Cum Laude, 3.90

August 2014

December 2012

WORK EXPERIENCE
UALR Composition I and II Instructor
August 2016 - Current
Graduate teaching fellowship
Independently design, facilitate, structure, assess, conference, and coach four sections of
composition to college freshman and sophomores
Software Trainer/User Assistance Specialist (full time)
VCC Construction
216 S. Louisiana St., LR, AR 72201
Jerry Horani, 501.978.4702
May 2014 June 2016
Develop and update the delivery of materials across multi-media platforms for use for classroom,
lecture, webcast, webinar, videoconference, and web-based training
Improve and develop training curriculum by creating, conducting, measuring and collecting
employee experience data to effectively identify, develop, and implement technical training
programs and materials that support company requirements
Conduct face-to-face and online training for adult learners encompasses multiple job tasks
Developed, maintained, and measured new employee onboarding program for 350+ employees
Lead two major companywide software implementations spanning several months
Oversaw software implementations for in-house construction management software , including
drafting a project implementation plan and creating all customized software documentation
manuals
Collaborated with Chief Technology Officer and SME to redesign in-house software user interface
Worked closely with Risk Management department to compose and edit safety compliance
documents
Update and edit Standard Operating Procedures including employee notification of changes
Create and distribute all companywide internal marketing communications, external marketing as
needed
Plan, write, publish and maintain user support documentation and training requirements,
including mobile application assistance, software application online help, online tutorials, user,
and image guides for standard operating procedures and training material

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JCW

JASMINE C. WILLIAMS
501.687.7454
jaswill@outlook.com

Work with SMEs to support learning and development training strategies that promote
continuous learning and superior performance for all employees and directly supports business
objectives and values
Portfolio Assessor (contract)
University of Arkansas at Little Rock
2801 S. University, LR, AR 72204
Dr. Sherry Robertson, 501.569.3160
July 2014 July 2014
Assessed student, end-of-course portfolios for alignment with Writing Program Administrator's
Objectives
Participated as a member of the assessment team
UALR Composition I and II Instructor
January 2013 May 2014
Graduate teaching fellowship
Independently designed, facilitated, structured, assessed, conferenced, and coached four
sections of composition to college freshman and sophomores
AmeriCorps Vista - Advocacy and Enrichment Coach
March 2011 August 2012
UALR Children International
Tutored elementary students
Assisted middle/high school students with digital literacies for program
Coached students in letter writing
Facilitated afterschool program
Collected and distributed donations
Collected materials for sponsors
Photographed children
UALR Writing Center Intern/Consultant
August 2011 December 2011
Tutored students on content, grammar, techniques, and basic writing skills
Assisted students with creating, formatting, and editing documents
Consulted writers across disciplines
Conferenced individually/collaboratively
COMMITEES
UALR Portfolio Assessment committee
UALR Rhetoric and Writing Mentoring committee
Quills & Pixels 2013 Editorial staff
UALR Composition Textbook Evaluation committee
UALR/UCA WPA Conference Planning committee
UALR FYC Electronic Portfolio Assessment committee
UALR Fall Composition Convocation Electronic Portfolio Panel

May-June 2014
Jan. 2013
Aug. 2012-May 2013
Jan. 2013
Aug. 2013 - present
Aug. 2013 - present
Aug. 2013

RESEARCH, CONFERENCES, PRESENTATIONS & PUBLIC WORK

The Pink Code
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JCW

JASMINE C. WILLIAMS
501.687.7454
jaswill@outlook.com

July 2016
Guest speaker
Writers User Assistance Conference
April 2015
In attendance
Tales from the South
October 2013
Presented writing On Standby for syndicated radio to be broadcast internationally
UALR McNair Scholars Informational Session
March 2013
Guest speaker
UALR McNair Scholars Program
April 2012-Sept. 2012
Summer research internship
Researched, wrote, and edited a 33-page research thesis to present at National McNair Scholars
Conference
Topic: Stereotypes of African American women and the effects on African American long term
relationships
Microsoft Powerpoint Online Help System
Spring 2012
Collaborated in Software Documentation course to create online help system using Adobe
RoboHelp
Activated help system is live and used by students taking courses within the UALR Rhetoric and
Writing Department
Literature and Medicine Journal Style Manual
Fall 2010
Collaborated in Technical Style and Editing course to create style manual for UALR journal
Used Chicago Style Manual to update style manual
Updated manual is used for current authors and editors of the journal
COMPUTER & WRITING SKILLS
Adobe RoboHelp, InDesign, and Photoshop, Snag it 10, Screencastomatic, Microsoft Office: Excel,
PowerPoint, Publisher, Word
Social Media: Facebook, Twitter, Wordpress, Pintrest, LinkedIn
Other Web 2.0 tools: WeVideo, Zotero, Weebly, Diigo, VoiceThread, Skype, ScoopIt!, Scribd,
Prezi, Blogger, Glogster.
Grant writing: prototype development, budget and evaluation plans
Course design, facilitation, assessment, and evaluation
Acquisitions and production publishing
Manual development, document design
Asset mapping and online mapping tools
Editing and Indexing
Tutoring: youth and adult, writing

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JCW

JASMINE C. WILLIAMS
501.687.7454
jaswill@outlook.com

SCHOLARSHIPS & ACHIEVEMENTS

Summa Cum Laude
Golden Key International Honour Society
Phi Kappa Phi National Honor Society
Ronald E. McNair Scholars
Arkansas Academic Challenge Scholarship
AmeriCorps Education Award: 2 terms
UALR Department Awards
Persuasive writing competition 1st place
Harambee Award
Chancellors List
Deans List

December 2012
April 2012
April 2012
April 2012
Fall 2010 Spring 2011
2011, 2012
Spring 2012
2010
Fall 2009 - Fall 2011, Fall 2012
Fall 2009 Fall 2012

SPECIALITY COURSES OF STUDY

Digital Rhetoric (creating persuasive texts for the web)
Advanced Persuasive Writing (forms of persuasive writing)
New Literacies (concepts of digital literacy)
Indexing (the craft of indexing)
Teaching Practicum (Praxis of teaching composition)
Editing for Publication (Acquisition/editing)
Production Editing (Editing/book publication/book design)
Software Documentation (Online help system design)
Grant Writing (Grant development)
Technical Style and Editing (Style manual development)
News Editing (Editing for AP style news publications)
SERVICE WORK
Americorps Member: VISTA
March 2011 Aug. 2012
UALR Children International
UALR Children International Grant development
Aug. 2011 Dec. 2011
Developed a youth mentoring program designed to pair successful college students with youth
grades 7th -12th for development of college preparatory skills and awareness of admission and
financial aid requirements to potential low-income, first generation college students
Generated and developed prototype, budget, and evaluation plan for program
Prepared 40 page grant
COMMUNITY SERVICE
Clinton Presidential Library Jamboree
Arkansas Rice Depot
Give a Kid a Chance Health Fair
Hurricane Katrina Relief

July 2011
June 2011
July 2006
Aug Sept. 2005

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