DeminionSmall

MortgageLoanProcessor
Jacksonville,FL
TobeanactiveemployeewhocontributestotheMission,Vision,andValuesofthecompany.Tointeract,onaprofessional
levelwithotheremployees.Togiveexcellentperformance,inordertotranslatemyexperience,knowledge,skillsand
abilitiesintovaluefortheorganization

WorkExperience
ComplianceAnalyst
SpecialCounselOrlando,FL
December2015toJuly2016

SpecialCounselStaffingAgency,JacksonvilleFLDecember2015July2016ComplianceAnalyst

Performedindepthreviewandanalysiswithineachqualitycontrolauditassigned.

Reevaluateauditfindings,maderecommendationspercomplianceguidelines.

Develop,reviewed,andtestedprocedurespecifictestscripts.

Receiveandevaluatefeedbackonfindingsfrominternalandexternalbusinesschannels.

Performmortgagecomplianceloanreviewsorassessmentsonmortgageservicingactivity.

Reporteddetectedregulatoryviolations,weakcontrolsorotherpotentialareasofexposure

Validatedperiodicreviews,auditsofproductsandservicestomeetregulatoryguidelines.

AppliedworkingknowledgeofRESPA,TILA/RegulationZ,ConsentOrder,UDAAP,SCRAandNMSrequirements.

RegionalAccountManager
CBCInnovisJacksonville,FL
2014toMay2015

Responsibilities
Keepbusinesstobusinessrelationships,creditanalysis,creditrisk,Accessdataextraction,Excelspreadsheetsandpivot
tables.

SkillsUsed
Accessdataextraction,Excelspreadsheetsanddataaccess,createexcelmacros.

DataProcessingAnalyst
CMCJacksonville,FL
July2014toDecember2014

Responsibilities
AdeptinProgrammingLanguages(HTML,Java,C++)
UsedSQLservertoconnectdatabasewithotheroracleversions
Test,maintain,andmonitorcomputerprogramsandsystems
ExperienceinunderstandingStoredProcedures,StoredFunctions,DatabaseTriggers,andPackagesusingSQL
Documenteddataqualityandtraceabilitydocumentsforeachsourceinterface

Underwriter
PNCMortgageJacksonville,FL
January2013toMay2014

Serviceandprovidemaintenancetohomeowners

Referborrowersforrefinancingandmodificationsforloans
HavethoroughunderstandingofFHA,VHA,andConventionalloansregulationsandguidelines
CompleteunderstandingofFNMA,FreddieandAUSguidelines

DeminionSmall
HomeEquity

WellsFargoJacksonville,FL
February2012toJanuary2013

Assistsupervisorwithwithteamfunctions.
Helpclientswithdelinquentaccounts.
Providehardshiparrangementsforclients.
Monitorcallsandensurecompliancewithinguidelines
Collectandcurechargedoffaccounts

FraudSpecialist
CitiDallas,TX
August2010toJune2011

Researchaccountsforfraud.
Troubleshootcustomerinquiries
Opennewlinesofcreditforclients

Collector3
CitiDallas,TX
March2008toAugust2010

Collectondelinquentcreditcardaccounts
Providepaymentarrangementsforclients
Collectonchargedoffaccounts

Education
Diploma
LobiasMurrayChristianAcademyDallas,TX
2004to2006

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Deminion

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