Professional Documents
Culture Documents
PART A / BAHAGIAN A
INSTRUCTIONS / ARAHAN
1. Managers need to posses various skills to carry out their duties efficiently and
effectively.
Explain what technical skills are and why is it most required by lower level
management as compared to other management levels.
Pengurus perlu memiliki pelbagai kemahiran untuk menjalankan tugas dengan cekap dan
berkesan.
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2. “Business entities use various strategies to minimise operational cost. Among others
is to obtain resources from companies that have comparative advantages”.
ii) List TWO conditions that enable companies to have comparative advantage.
3. Ahmad has been given the responsibility to organize a launching event for a new
product in Kuantan. He has been given 5 months to do the necessary plan and
preparations.
ii) Pada tahap pengurusan yang manakah Ahmad berada sekarang? Justifikasikan.
(Total / Jumlah: 4)
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4. Discuss the following factors that can affect the tendency of making ethical decision:
(Total / Jumlah: 4)
Huraikan perbezaan antara usaha niaga global secara pelesenan dan pemfrancaisan
dengan menyenaraikan DUA ciri bagi setiap satu.
(Total / Jumlah: 4)
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PART B / BAHAGIAN B
INSTRUCTIONS / ARAHAN
Planning is one of the main functions of management. Managers at all levels use
various kinds of plans to assist them in delivering their duties.
(9)
(Total / Jumlah: 20)
Perancangan adalah salah satu fungsi pengurusan. Pengurus pada semua tahap menggunakan
pelbagai jenis rancangan untuk membantu mereka menjalankan tugas.
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The violent attacks of Israeli on Palestinian recently have resulted in adverse responses
from various governments, organisations and all peace loving people around the world.
In Malaysia, we have seen activist groups whom had launched campaigns to boycott
products produced by companies associated to Israel.
i) Identify and describe the type of organisational environment for the above
situation.
(3)
iii) Describe how the following factors can affect business entities using
appropriate examples:
• Social; and
• Technology.
(10)
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Serangan ganas orang Israel ke atas bangsa Palestin baru-baru ini telah mengakibatkan gerak
balas buruk daripada pelbagai kerajaan, organisasi dan pecinta keamanan di seluruh dunia.
Di Malaysia, kita telah menyaksikan kumpulan aktivis mengajurkan kempen untuk
memulaukan produk keluaran syarikat yang ada hubungan dengan Israel.
i) Kenal pasti and huraikan jenis persekitaran organisasi bagi situasi di atas.
ii) Andaikan anda adalah pengurus sebuah syarikat yang ada hubungan dengan Israel.
Adakah anda menganggap situasi di atas suatu ancaman kepada syarikat anda?
Mengapa?
iii) Huraikan bagaimanakah faktor-faktor berikut boleh memberi kesan kepada entiti
perniagaan dengan menggunakan contoh yang bersesuaian:
• Sosial; dan
• Teknologi.
iv) Terangkan kepentingan untuk memantau persekitaran luar bagi sesebuah organisasi.