Professional Documents
Culture Documents
Bankers Village
San Mateo, Rizal
January 16, 2016
Truly Yours,
Mr. John Emmanuel Ao
Letter of Inquiry
Points to Consider
Sincerely yours,
John Emmanuel R. Ao
Requesting Appointments
SM City Inc.
General Luna Street, San Mateo Rizal
Tel. No. 625-4487/625-4479
Fax No. 655-2825
February 6, 2016
Letter of Response
BUDGETLANE SUPERMARKET
Balante, San Mateo Rizal
Tel. No. 570-04-59
Fax. No. 885-5689
January 2, 2016
Sincerely yours,
Mr. John Emmanuel R. Ao
Finance Officer
Sincerely yours,
Mr. John Emmanuel R. Ao
Sales Maneger
BANKERS VILLAGE V
Guitnang Bayan I, San Mateo Rizal
Tel. No. 570-1600
Fax. No. 215-6749
Letter of Transmittal
Ms. Rufina R. Ao
Blk2 L6 Phase4 Yen Street
Bankers Village V
San Mateo Rizal
January 20, 2016
Dear Ms. Ao:
I would like to acknowledge you that your letter has been received this morning at 8:15am.
We appreciate your promptness in setting your balance. We are always glad to serve you.
Sincerely yours,
Mr. Jose Escoto
Bank Manager
Letter of Acknowledge
MAYBANK
Bayan bayanan, Concepcion
Marikina City
Tel. No.571-71-04
Fax. No. 570-03-95
January 21, 2016
Ms. Jan Marie A. Loresco
Blk8 L16 Phase 2 Rupees Street
Bankers Village V
San Mateo, Rizal
Dear Ms. Loresco:
Thank you for your check for P15, 060. 00. The amount was applied to your savings
account.
Were glad to serve and help you in setting your balance and account.
Sincerely yours,
Mr. John Emmanuel R. Ao
Bank Manager
Truly yours,
Mr. John Emmanuel R. Ao
Dept. Head
John Emmanuel R. Ao
Owner
1143 Dos Castillas Street
New Millennium Grocery
Sampaloc, Manila
January 18, 2016
Dear Mr. Ao,
Thank you for ordering of these following goods:
2 dozens of Tuna Sardines (Afritada)
2 dozens of Safeguard soap (green, large)
2 dozens of Johnsons baby oil (large)
3 dozens of Ligo Sardines (tall cans)
2 dozen of Kraft Mayonnaise (big)
We will ship these goods tomorrow by prepaid freight. Please fill up the enclosed card
and mail and give it back to us. Our receipt of the card is insurance and those goods will
arrived in good condition.
I hope that your customers will be satisfied by our product.
Sincerely yours,
Paul Andrew A. Loresco
Sales Manager
Acknowledging Orders
Sincerely yours,
John Emmanuel R. Ao
Manager
While-the-Boss-is-Away Letter
Sincerely yours,
John Emmanuel R. Ao
Persuasive Letter
Letter Asking a Favor
Carmelas Grocery
123 Mapagmahal Street
Macaspak Subdivision
Montalban, Rizal
John Emmanuel R. Ao
Owner
1143 Dos Castillas Street
New Millennium Grocery
Sampaloc, Manila
January 18, 2016
Dear Mr. Ao,
We would like to inform you that we some of your orders will be sent every other day because
our stack is not yet prepared for the large quantity of orders received. We are so embarrassed
Mr. Ao that you should be inconvenient on your first order.
I am sending you today two dozens of Tuna Sardines (Afritada) and two dozens of Safeguard
soap (green, large). The remaining goods that you ordered will be shipped on Wednesday.
We hope that you understand our hard time of delivering your goods at the right time and
date.
We promise that we will do our service well and our usual prompt service on your next order.
Sincerely yours,
Paul Andrew A. Loresco
Sales Manager
Refusal Letters
Delays in Filling Orders
Sincerely yours,
Mr. John Emmanuel R. Ao
Dept. Head
Refusal Letters
Refusing Orders
METRO FURNITURE
Gen Luna Street
Ampid II, San Mateo, Rizal
Tel. No. 297-4807
Fax. No. 297-5299
January 27, 2016
Refusal Letters
Refusing Unreasonable Request
ARNELS PHOTOGRAPHY
Don Santiago Street,
Ampid I, San Mateo, Rizal
Tel. No. 124-5685
Fax. NO. 124-3341
Dear Sir:
I would like to have some photographs together with you. I am unable to get to Blue
Star Studio until late this month and I would like to know in advance of my trip how much the
photographs would cost.
Sincerely yours,
Ms. Hyena Nicole Caete
Refusal Letters
Delays Caused by Incomplete Request
Sincerely yours,
John Emmanuel R. Ao
Vice President
Manuel Business, Inc.
Refusal Letters
Refusing Invitations
Respectfully yours,
Anna C. Dela Cruz
General Manager
International Food Trading, Inc
Refusal Letters
Refusing the Request
Credit Letter
Application for Credit
88 Italy Street
Sta. Maria, Bulacan
February 2, 2016
Sincerely yours,
Ronaldo Nicolas
Sales Supervisor
Aguinaldos Grocery
Credit Letter
Refusal of Credit
Sincerely yours,
Rudolfo San Miguel
Sales Supervisor
Credit Letter
Letters Stimulating Credit Business
Rural Bank of SM
1598 Anonas Street, Marikina City
Tel. No. 941-20-96
February 2, 2016
Miss Nida Estoque
666 Gen. Andres
Montalban, Rizal
Dear Miss Estoque
Please give me a good reason why you have not paid your past due account in the amount of
P10, 000.00.
If so, wont you tell us about now? If everything is satisfactory, send us your check on or
before February 5, 2016.
Sincerely yours,
Rudolfo Santiago
Supervisor
Collection Letter
Appeal to Cooperation
Sincerely yours,
Emmanuel Monfort
Manager
Collection Letter
Appeal to Self-Interest
CITIBANK
Eastwood Libis, Quezon City
Tel. No. 995-9999
February 22, 2016
Mark Cagiua
Collection Letter
Appeal to Pride
Rural Bank of SM
1598 Anonas Street, Marikina City
Tel. No. 941-20-96
February 20, 2016
Rufina Ao
B2 L6 PH4 Yen Street
Bankers Village V
Gitnangbayan
San Mateo, Rizal
Dear Madam:
Please be advised that we have not received any payment for your last months due. To put
your account on current status and to avoid further inconvenience, please pay immediately
your minimum amount due of P23, 579.00.
Should you have any further query/ies about your account, please fill free to call Bankard
Collections at 888-1888.
If we not receive your check within ten days, we will forward the collection to our legal
division.
Collection of Letters
Appeal to Fear
Blk44 L6 Phase D
Mannahan Subdivision
Montalban, Rizal
February 8, 2016
Blk56 L2 Phase2-A
Bankers Village V
San Mateo, Rizal
February 6, 2016
February 9, 2016
Adjustment Letter
Principles Involved
ABENSON
Marcos Highway
Cainta, Rizal
Tel. No. 681-1380
February 9, 2016
Mr. Emmanuel Ao
Blk56 L2 Phase2-A
Bankers Village V
San Mateo, Rizal
Dear Mr. Ao,
We are very sorry to hear that the Toshiba Television Set you ordered from us is defective.
We have told our serviceman about your complaint. He will see you tomorrow to check the
television set.
We are very sorry for the inconvenience, and we hope that the replacement you will have will
give you many years of happy viewing.
Sincerely yours,
Ms. Emelda Rodriguez
Sales Lady
Adjustment Letters
Points to Consider
Respectfully yours,
Mr. Arnold Hermsmith
Math Teacher
(Elementary)
- Preferred, BSED graduate
- Passed the LET examination
Blind Advertisement
RESUME
of
JOHN EMMANUEL R. AO
Blk2 L6 Phase4 Yen Street
Bankers Village V, Gitnangbayan I
San Mateo, Rizal
Cell No. 09217150384
JOB OBJECTIVES
Marketing Manager
EDUCATION
2016 2020
WORKONG EXPERIENCE
2022 2023
Office Clerk
SEMINAR/CONFERENCE ATTENDED
Age:
Hobbies:
books
25, single; good health condition, good moral character, jolly and
thoughtful
person
playing basketball and badminton, playing computer games and reading
REFERENCE
Sample Resume
Letter of Introduction
Ms. Boa Hancock, applicant for the position of Assistant Bank Manager in your
company we found his work highly satisfactory and well deserving.
Ms. Boa Hancock is a woman of unusual ability and energy. She possesses a thorough
knowledge of being a bank manager that can confront any bank problems. She can write
business communications with clearness. She has a pleasing personality and was well-liked by
associates. I do not hesitate to recommend him for the position of a assistant bank manager in
your company. Our only regret is that we cannot offer him a comparable position in our firm
this time.
Truly yours,
Mr. Akira Hiroshima
Letter of Recommendation
Rural Bank of SM
1598 Anonas Street, Marikina City
Tel. No. 941-20-96
February 8, 2016
Secretary
IBM Philippines
UP- Ayala Technohab,
Commonwealth Ave. Quezon, City
Dear Mr. Amado:
Ms. Maybelyn Capili has applied for a position in our Bank Department of my
Department Store. She has given your name as one of the references.
I shall appreciate if you can give us information regarding Ms. Capilis working ability,
character and efficiency. She was the office clerk in your company for four years.
We assure you that any information obtained about her will be held strictly confidential.
Sincerely yours,
Mr. Roberto San Pedro
Bank Manager
Letter of Reference
Personnel Manager
UCPB Savings
7907 Makati Avenue
Makati City
Dear Mr. Harden:
I am honored to accept your offer of the position of a Chief accountant in your Accounting
Department. I consider it a big privilege to be a part of your company.
I will report for work on February 12.
Respectfully yours,
Lorena Cawaling
Letter of Acceptance
Rural Bank of SM
1598 Anonas Street, Marikina City
Tel. No. 941-20-96
February 8, 2016
Letter of Resignation
Rural Bank of SM
1598 Anonas Street, Marikina City
Tel. No. 941-20-96
March 29, 2016
ABENSON
Marcos Highway
Cainta, Rizal
Tel. No. 681-1380
Mr. Emmanuel Ao
Blk56 L2 Phase2-A
Bankers Village V
Dear Mr Ao:
This month is coming to an end and we are very glad for having a customer like you. We
appreciate very much the business you have given us. We hope that you are satisfied to our
service towards you.
Always remember that it is a pleasure to serve you. And expect that we are doing our best to
our customers.
Sincerely yours;
Romel Caleon
Store Manager
UCPB Savings
7907 Makati Avenue
Makati City
February 19, 2016
Mr. Emmanuel Ao
Blk56 L2 Phase2-A
Bankers Village V
San Mateo, Rizal
Mr. and Mrs. San Pedro request the pleasure of the company of Mr. and Mrs. Ao and
family at a dinner at Italiannis Restaurant in Tomas Morato, on Wednesday, February 24 at
eight oclock in the evening.
R.S.V.P.
Cell No. 09217150384
Letter of Invitation
Sincerely yours,
Michael Brian Toldera
NSTP Adviser
Southwestern Poblacion
Calamba,
Misamis Occidental
March 3,2016
and talent. Im very pleased to know that your abilities are recognized by the commission. I
know that you can do excellent job in your most challenging position.
Please accept my sincere congratulations. All your friends especially your love ones in my
department will rejoice in your good fortune. This achievement must go for a celebration
right? How about a dinner at your condominium on March 5? We can make agreements when
I see you on Thursday at Resorts World Manila.
Sincerely yours,
Mr. Richard Anderson
Letter of Congratulations
I will send the poem that my friend sent to me so that you can move on as it did to me.
My family is with you and we will be there on your side in an hour of sorrows.
Sincerely yours;
Mr. Robin Dela Cruz
Letter of Condolence
MEMORANDUM
Date: March 7, 2016
To: All Employees Concerned
From: Noemi Pascua
Subjects: Change in Service Division
Mr. John Emmanuel R. Ao will go on leave for four months. He will take a short
training in Production Management in Toronto, Canada.
The following changes will be followed during his absence.
1. Mr. Stephen Curry will replace Mr. Ao as the Production Manager.
2. Mr. Damian Lillard will be transferred to the Information Office.
Noemi Pascua
Administrative Assistant