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of typeseuing and image output capability to the personal computer, and Adobe
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tool for illustrators when it released its
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ere are plenty of other crea vity, design, publishing, and animation
programs that are built around vector graphics. They include presentationand project management Programs (Micrsoft PowerPoint and
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computer
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powerfu
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and worth considering, especiaUy for students, home office or small bus!ness users, and prosumers. Canvas 8 for Mac or PC can be purchased
oniina from Danaba for about $595 fiar the shrinkwrapped version (or $525 for the registered downloaded version), and offers competitive upgrades to registered users of Coral or Adobe products.
Continued onpage 14
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with the mouse down on the desktop.
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can draw with a stylus directly on the surface of the display and preserve thetradi-
Continued onpage 28
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This summer, Microsoft and Windows
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Jefffvans
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Photoshop
guides for
your graphics
bookshelf
By KeithScheagiti-Robens
Photashop7 Magic
Photoshop7 Magit'':
Authors:SherryLondon,
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Publisher:NewRiders
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There are many reasons why laser printers have long been the office mainstay: fast, reliable output
combined with crisp text copy. The Lexmark E210 laser puts these features right in your handsbut at a take home price of just $299! The E210 laser you' ll give it the
LEXMl &K
of the fewsectionsfocusedexclusively on
tooL
It also has a section on using
Photoshopto create Web pages and elements,but as a Webmaster I found it-
Cong
nuedonpage 30
ComputerSystemsCentre
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lfsohl Pholoshopgnildos
Continue~dfiom 0 e 29
favourofgraphicalpizzazzovergood Web
design. If yau're interested in creating art
an exper
ienced computer book author,
because he appears to know that, even
sel
ling." To get away with this type of
irreverence in a $60-pius computer book
you had better provide some truly worthwhile material, and to Scott Kelby's cred-
it, he does.
Kelby is the editor-in-chief of Photoshop
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15 VIEWSONIC VE 150M TFT LCU
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$558
17 VIEW8ONIC VE 700 TFT LCO
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1 7 VIEWSONIC VE 170 8 TFT LCC
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$1461
20 VIEW6ONIC VX2000
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17 KUS XF-7P
17 VIEW8ONIC E70F 0.25
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SUPER STAR
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$145/$169 ATI RACEON 7500 64MB ODR Retail
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$107 ATI RACEON8500LE 128MB DDR OEM
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$245
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$223 ATI RADEON 8500 128CUR OVI
$112 ATI RADEON9000 64M PRO CVI
$228
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$533
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$127
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$134 ASVS V8170 GI4 Ma440 64MB TV42
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$265
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EPOX 4U4A+(6&5 DOR
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$138 A6U8 V8460 G/4 Ti4600 120DDR IV/0
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$215
GIGABYTE GA81EXP
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$229 ABIT GF4 Ti4600 128MBUVI TV/0
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$54
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$38
ASUS A76 333
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ASVS A7M266-CL
$95
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$111/$187 MSIGF4 MX420 64MB SDR TVOUT
$119
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$154 MSIGF4MX44064MBOORTVOUT
$135
$187 Msl GF 4Mx460 64MBUUR
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$133 HERcvLE6KYR0400064MB/Iv-0
$67
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19 STUDIOWORKS 9008
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BACK TO SCHOOL
GRANDSALE
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< GRAPH I C S T O O L K I T
Some fastfixes
Continuedhorn~ e
36
A yellow cast will show up as a de6ciency in the complementary colour,
blue. To 6x it, open the Curves dialogue
and bend the "light" end of the blue
curve until you read roughly equal RGB
values in the white areas. (You' ll probably need to pin down the dark end of the
curve, to avoid getting bluish shadows.)
The improvementcan seem miraculous.
T he C olor C ast c o mmand i n
Photoshop Elements sirnpli6es the
process. It lets you click on any point
that you think should be colour-neutral.
then adjusts the colours to make it so.
Retouching
There are a number of forms of detailed
damage thatcan a66ct an image. and
m ay requireretouching. However, they
aU need the same techniques: primarily,
a judicious use of the Rubber Stamp or
Clone tools.
If the damage happens to be colourful,
so much the better. You can then use
colour Channels (provided your software offers them) to isolate the problem.
A best-case scenario might be a blackand-white photo that's had cranberry
juice spilled on it. Display the red channel, and the blemish would become glaringly obvious and easy to 6x. You
could paint it out using the Clone tool,
compell
ing technology. Many car manufactur
ers use ONR movies on theirWeb
sites to allow users to walk around and
Continued onpage 40
Panoramas
After aU the heavy repair work, why not
have a bit of pure fun. Digital cameras
make it tempting to shoot wide panoramic views as a series of pictures that can
later be stitched together. Photoshop
Elements 2.0 and Corel PhotoPaint both
have automated tools for this, but doing
the job manually really isn't aU that di(6cult, and o6ers much better controL
First, load up aU the images you want
to join. Check their' sizes, then create a
single new fde that's a bit bigger than
their total width. and a bit taller than the
largest height. Paste copies of each original image into the new blank one... then
close the originals to regain some working memory.
In Photoshop, each of the pasted
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adjustmentsare sufficient.
The installation and setup of Stitcher is
simple and the software wiU install in Mac
05 X without requiring a reboot into 05 9.
The interface. however, seems very
Windows influenced. Gosing your current
document,for example, also quits the
program.Despitethis,mostMacuserswill
find the program simple enough to use
once they've worked through the tutorial the results are definitely worth suffering through a few interface quirks.
Stitcher does everything QuickTime VR
Authoring Studio did plus a whole lot
more. And unlike Apple's authoring software,Stitchersupportsboth Mac 05X and
Thespeci6cgikxl andpricemaychangewilhoutRag<
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wwwcamdacampatas.corn THE COMPUTER
PAPER GREATERTORONTO EDITION OCTOBER 2002 11
Campule'PAPER
Hands On
Lab T est H a r d w a r e E v a l u a t ion s S oft w a r e 8 C D - R O M
I'In In Touch
remote access
to your PC
Hooking up
New cards connect peripherals to your computer
By SeenCarruthers
Note onpnYing
We received most of t h e pmducts
reviewed this month duectly Rom the U.S.
with pricing pmvided in U.S. funds. The
Canadian pridng we have given was converted Rom the U.S. pricing, and assuch is
subject to change as the exchange rate
varien there will also likdy be guctuation
Rom store to store and region to region.
R ev i e w s
Firetulre
Ogicially known as IEEE 1394, this connectivity standard is better known by the
much catchier FireWire, named RRer its
relatively blazing speecL When it was
introduced, it was designed as a plug-
and-play replacement for the SCSI interface that would compete with the much
slower USB 1.1 standard (FireWire
checksin at400 Mbps compared to USB
1.1's paltry 12 Mbps).
Though it started its life as a Macintosh
technology, FireWire has since migrated
over to the world of the Windows-based
PC, especially for video-related hardware
Continued onpage87
Continued onpage 44
41 OCrORER
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4 HANDS D N m
Hooklogop
Continued from page 42
32VIDIA.
FhoWipefordesk(op Pts
To add any of these cards to your desk-
gee
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NVIDIA GeFoic84 MX 440 GPU
AccuView Antialiasing Engine
OVIew Display technology
Lighlspeed Meiixxy Archeedureiaa 8
2 dual-rendering plpefines
4 texels per ckck cyde
Cube environment mapping
Integrated dual 350MHz RAMDACs,
resolution up to 2048x1536,
true Odor60Hz(Refer to Box Conhguiafon)
DDWG DVI-I 1.0 compliant
Inteigiated dualdriiannel TMDS transmitter,
iesolubon up to 1280xl024 (Refer to Box Configuration)
Vivid NTSC/PAL TV43LN
PUI support with Nickel fiNer
I
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COIIIIPUTER Ipse.
www.powernode.corn
Eo ONce: (Head ONce)
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We tested our PCI FireWire cards in a
2 GHR Pentium 4 system with 256 MB of
DDR SDRAM and a 40 GB ATA/100
hard drive. The system was running
Windows XP Pmfessional.
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Continuedonpage46
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Alt DV Wonder
From:ATITechnology, www.ati.corn
Esbmstedprice: 529
Adds three external
FireWire ports.
Compatible with Windows
98SE,Me, 2000, and
XP.
Comes bundlewi
dth UleadVideoltudio 5.0,
and asix.to.four-pin FireWirecable.
Two-year
warranty.
Though it's marketed as a DY camera
companion, the DV Wonder also works
with other FireWire devices. like hard
drives and scanners. The card installs
quickly and. easily and we had it working
with both the hard drives and the DV
cameras fairly quickly using our Windows
XP system. Since it comes with the cable
and a copy of Vlead Videogtudith we'd
have to say this offers one of the better
valuesin the FireWire space.
Esgnutodprice:585
KelspnnFPCb3
Adds
twoexternal pons
compablile with Windows
985E,Itle, 2000, xp,
MscOS8.
6and hi
gher,andLinuxkernel 2.
4
and higher.
Ufetime warranly.
lf you choose Lava'
s FireWtre card,
you'
re buying Canadian (the company.
which makesa number of different connectivity products, is based in Toronto).
Addsoneinternalandthreeudemalports(use
DINtln FSII301
From:Belkin Corp. wwwbelkin.corn
Esbmatedprice: 5129(converted from U5580)
of internalportmeansonlytwoexternal pons
can beused).
Compatible with Windows
98SLMe, 2000,XP,
and Mac05 8.6 andhigher.
Bundled with MGI
VideoWave81SEvideoediting softwareanda six4ofour9ln FireWire
cable.
Five. year
warranty.
The three-and-one design on I(eyspan's
desktop FireWire card is a nice touch if
you have any internal devices that make
use of FireWire (they' re few and far
between, but they do exist). Because
FireVcrrre controllers tend to only handle
three ports at a time, using the internal
port means one of the three ports on the
rear of the card will be disablerL As with
the other cards, it was fully functional on
our Windows XP box as soon as the
machine fired up, and we were able to
use the hard drive and DY cern within
seconds. The card recently had a price
Adds three
external FireWireports.
Compab)u
ewithWindows 98SE,Me,2000,and
XP.
Bundled with MGI
VideoWave 81SEvideoediting software,MGIPhotoSuite BlSEphoto software,and a six-to-four~a FireWire cable.
Intenul power connector is optional,
useonly if
conneaingmultiple FireWire powereddevices.
Liletime warranty
Vusion alsoavailable for Mac05 86 and higher(F5U501-MAC,also US580).
Though it's one of the smaller cards. the
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AdopteeFlreConnectfor Notebooks
From:Adaptec Inc, wwwadaptec.corn
Esbmatedprice: 5159(converted fram US5100)
Adds three
FireWire ports via PCCard slot.
Comes bundlewi
d th Sonic MyDVD3
edtingfauthoringsoftware, anda six4a-four-pin
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128 OR 256KCache 12SMB
RAM: mlnltower Case:
16MB SVC A canl; I.44 MB
floppy: 1681T
SOUNDR S /IP; JDCB HDU;
Ittouse Kkyboardt two yeats
leu k
S PEC I A L
$529
$539
$649
$669
$709
$749
$799
$869
I NTE L
PERI 'IV M EV
SYSTEM
$949
U P G R A D E dk P A R T S - ; Systems include:
UPG R A D E
S YS T E M S
UP(ZNADK YOUR
PENTIUM ays to ....
I tuel Penriurn n Z33
5199
SZ69
5279
5289
5519
5559
5369
5389
$299
5309
$319
$389
$469
5419
$449/479
$469/499
$499/529
5519/549
$539/569
5599/629
inte
lPcnnum 1.1Celem n
lntu Pentium 1.2 Celeron
Intel PenUum UI 1.13(256k)
I nut penuum m i. M
Intel pentium nl 1.2 (256k)
. ..M,/ILAQ -
~ RD
5191
5133
$249
5259
5169
5129
$8'7
$103
Ml
I MB RAM (3DPIN)
4MB RAM 30 PIN/72PIN
SMB EDO RAM {T2-PIN)
16MB EDO RAM (72-PEO
32MB EDO RAM(72.PIN)
128MB DDR RAM
256hlB DDR RAM
64 MB SD RAM
126MB SD RAM
25SMB SD RA34
512MB SD RAM
$2
$19/$15
$10
$30
$49
549
$89
535
$49
589
$1'79
H AJiLD4kRIVK S
BAM
" - ' C p V C Hu n S
4 86 DX66/100 (USED)
IBM MX PR 166/ZOO{USED)
AMD DURON 1.0
AMD DURON 1.2
AMD XP I TOO
ALID XP 1800
AMD MP I SDO
Intel Pentium 75/9D{USED)
Islet Pentlum 166/200MMX
Intel pentium n 350
hnel Peotlum 366 CELERON
Intel Penuum 566/633 cELERON
Intel Pentiwn I.A CELERON
Intel Pemium 1.1 CELERON
heel Penuwn 1 ZCELERON
$25/35
$35/45
$70
580
5141
$157
5339
$10/19
569/59
$130
$69
$58fi DS
$109
5119
5129
$270
5197
5249/5259
5289/5339
$414/5650
Duelpmm~ 8 J .SG/z.oc
Intel Penuum IV 2.2G/2 4C
BMB 53ACP
4MB ATJ ALL IN WONDER {USED
16 MB ATI ALL IN WONDER 128
32 MB XPERT 2000AGP
64 MB RADEON 7500 AIWONDER
sf MBBAUSOtumeakn
5M
5130
$219
$99
$270
33 MBTX12 AGP
353
FOBSAatMBGSFORG53 MXfonISOS)
Sound Blwuer 16
Sound Blaster 128
Seuodblaster DIGITAL LIVE 5.1
Scum)buster AUDIGY PLATINUM
Seuodblsster AUDIGY X-GAMER
Seundblssnx Al,'DIGY MP3
siss
3&l
nr
Bir
stm
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Msu
549
579
$119
$129
$139
$179
5219
1.44 MB FLOPPY
I 5120 FLOPPY
$189
525
5149
MONI
15 VIEWSONfC VE500 TFT
17 VIEWSONIC 870
17 VIEWSONIC E70F
17 VIEWSONIC PFJ7$
19'VIEWSONIC PFT90
19 VIEWSONIC P95F
17 LC 7005 MONITOR
17 NEC A570 MOAIJTOR
17"NEC ASTSF MONITOR
17 NEC 1550V LCD MONITOR
15 SAMSUNC 570V LCD
15" MONITOR(USED)
17 MONITOR(USED)
33 6K Fax{Madam(usedISA)
56K I'ax/Modem(V90 PC@
56K PCMCIA Fax/Modwo
56K External Fau/Modem
SDSD
$259
$275
$484
$549
$559
$239+20
$249
$279
$589
M99
599
$149
$20
$49
$55
$99
549
$59
$69
$299
$169
$169
$169
$25/35
5199
$189
5269
8 149
$70
17 MONITOR
IZSMB RAM
MIDI TOWER CASE:
32MB VGA ADAPTER (SIIARE)
52X CD ROM
1681T SOUND CARD
56k FAX MODEM
1.4 4 MB FDD
MOUSE.WIN95-KEYBOARD;
Cly-IEI$7tt 13RIVFS f t k KI T S
52X CD ROM
$59
56X CD ROM
IOX DVD
52X CD ROM EXTERNAL
32X IOX40 LG CDRW
40X12X40 LG CDRW
2 4X10X40 PLEXTOR C DRW
40XJZX40 PLEXTOR CDRW
ntu
$89
5\79
$129
$169
$239
$249
$1 6 <3
10 9
$49
$69
hL.S Keyboard
Logltech PS2 Keyboard
Logbech 1Touch Keyboanl
Serial / PS2 Mouse
LagltechPS2 Mbuse
Logt tech Optical Mouse
M9
$79
$15
ANON S200
CANON S300
Hewlett Pscksnl HP-1 200
$25
$49
$15
$25
$49
5109
$159
5649
5449
$109
5150
TOSHIBA PORTEGE300CT
lghl THEVKPAD 380
JBM THEuKPAD 11400
TOSHIBA 1900 P 4 1.6
$650
5800
$800
$2.79 9
400W SubWeoferSpwdters
SOOW Subwnofer5peakers
100W speaker
Altec Lansing ACS21W
Akec Lansing A VS 200W
Alice Lmslru AVS300W
Altec Lmwlog AVS500W
$39
$69
$15
$49
$59
5'/9
$99
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Connnnedfrompage45
FireWirecable.
Compsbbfewith Windows98SEMe, 2000, XP,
and Msc 059.04 sndhigher.
Fwe.year
warranty.
The Adaptec FireConnect for Notebooks
was the card with the fullest range of
capabilities on the notebook end of
things, with three ports right on the card
and no problems with data transfer we
saw ahnost no
rames with this
droppedf
From:Selkin Corp.,wvtwhdkin.com
Esbmstedprice: 5159(conve/ted from USSi00)
Adds bxo
FireWire fxxts ViaPCCard slot
Compatible with W/nd085
98SE,Me, 2800, and
XP.
Mad
Mon+r t 1 1 300.7r00
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new PC and motherboard. It's easy to see
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Six-poit vesion (U582connect
5100,with five
Belkin FS11220
From:Belhn Corpwww.beffun.com
Esbmsted price: 5110 (convened from US570)
ooanmemeeweosol,mtoesleaesoaetas
maesweervoewaerwacowacwesroea
Addsoneinternaland fourexterna
lUSB 2.0
pons.
Compatible withWindows98SE, Me, 2000,and
XP.
Msiw INTse.cohaconpursnsg8svMPJlwco.ca
Continued onpage 52
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Lifetime warranty.
Belkin's bright blue USB 2.0 card
installed quickly and easily under
Windows XP, pulling the drivers automatically down from the CD when
needed. We soon had it transferring data
to and from the PC's internal hard drive
at a fair clip. The four-and-one configuration is nice for those with a USB
device that needs to be connected internally or who want to jury-rig their own
(a USB camera hidden inside the case,
perhaps, if you have a clear side panel?).
(Note: Belkin also offers a four-port USB
drive bay hub, model number FSU26l,
at US$50, which hunt mounts into your
PC using a standard floppy-sized bay,
and uses an internal USB connector.)
One nice touch: there are lights along
the back of the card that indicate when
the ports are in operation
Koyspaa l)2PCI-5
From: InnoSysInc, www.keyspan.com
Estitmted price:595(cnnvelted from U5$59)
Adds one
infernal andfour external U502.0
Conhhood onpoge5cf
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pons.
Flvoyear warranty.
Keyspan's notebook USB 2.0 card is more
expensive than the Adaptec version, but it
comes with the external power connector
in the box if you' re planning to connect
a number of unpowered USB peripherals, this addition to the bundle will be
essential. Fmm an installation and performance perspective, the card is topnotch: the wizard-based driver install was
quick and painless, and both the hard
driveand camera worked perfectly,even
at the same time.
KefsponUSCB-2
AdopteeDuoConned
From Adapter Inc.,wwwadapteccom
Esbmaledprice: 5159(convertedfrom U55100)
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Compatible with Windows
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2nd Mac05 9.0.4 andhigher.
Five-year
wansnty.
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somehow need to add four USB 2.0 ports
and three FireWire ports to your system,
you' re in luck The DuoConnect definite-
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Comes bundlewi
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videoexligngsoftware, SonicMVDVD5 anlhnling software,2nda six-tc-four-pin FireWile
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internal
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Ufetime warranty.
As with tbe Adaptec combocard, the
Belkin combo required a reboot before
we had full functionality, but as soon as
we did that, we were able to transfer data
between our two external hard drives at
quite a dip. Though the Belkin card has
fewer ports overall, it also comes in at a
slightly more attractive price point, and
sports a lifetime warranty. If you just
need a few of each type of port, the
Belkin solution is a great choice.
OmngaUnko
From:OrangeMicro Inc, www.orangemicro.corn
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ecognizing that few businesses
have stair dedicated full-time to
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integrated multifunction security solutions into a single hardware unit.
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Continuedonpage 66
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Professional hosting
Although it is a major consideration,
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How do you design a Web site? You can
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Continued onpage 65
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If you want fancy graphics, lots of eyecatching movement, and plenty of distractions on your page, doing it in plain
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Designer Vincent Flanders has written
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However, sometimes it's cheaper and
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"Web developers are a dime a dozen"
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gugdiagyour budeesstg?
ebsite
such as back end databases, forms, autoresponders, and shopping cart designs?
How much do they know about Web site
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erevery time you want to change something on your Web site. you' re going to
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"In response to customer requests for
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At the very least, your Web site is a
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If you have to call or email the design-
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Connnuedonpage 58
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Plenty of firewatis control incoming
tralfic, but many ignore outgoing trallic,
which leaves a server open for exploitation if a hacker gets past the "incoming
only" defenses. The SGS solution,
Symantec Enterprise Firewall 7, controls
both outgoing and incoming traffic at
multiple levels. Protection has been
advanced to the application level,
including but not limited to inspection
of HTTP, FTP. SMTP, RealAudio, Ping,
DNS, and Telnet trafiic. If a packet doesn't conform to set rules, it isn't allowed
through. The default setting is to block
traffic unleaC otherwise ruled by the
administrator. Incidents are recorded in
a log for analysis.
AnhVUUE
Possibly the best-known Symantec pmduct is AWUVirus. This part of the SGS
appliance inspects SMTP, HTTP, and
FTP files for known virus signatures.
Mail can be blocked or blocked and
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characters, or any extension by name.
Attachments can be removed or rejected
if they exceed a set limit. Unknown virus
signatures are scanned using heurisuc
(Iules dmwn from experience) detection.
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Platform News
Ma c i n t o s h
Li n u x Wi n d o w s Pa l m E m e rg i n g T r e n d s
Inching
towards
3 GHz
n mid-August,
t Apple decided
to
sur p rise
e veryone with a
v ery l o w ke y
unveiling of some
s ignificant n e w
PowerMac G4 s .
We weren't expecting to see any new
h ardware un t i l
after Mac OS 10.2 shipped, but it seems
Apple wanted some cool new hardware
out there to show off the power of its
upgraded operating system.
W:
)7
New Powerlnec500
With the new PowerMacs, we feel Apple
has anally got it right when it comes to
differentiating its pm line fmm its consumer line. With the advent of the G4
iMacs and eMacs,and the debut of the
17-inch iMac in July, it seemed there was
little difference between a G4 tower and a
much cheaper consumer Mac. Now that
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has also changed slightly, with large cooling vents prominently featured on the
f'runt face, and more cooling holes on the
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faster in all of the categories, with the
Internet content creation benefiting
more from the extra juice.
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potential purchasers: make sure you really
do needto cany outsome heavy-duty typ-
(www.lids.org/).
This andthat
missi
ons setup. LSM isn't so much a new
way ofdoing security as it is a set of
hooks that allow those who write security
modules to interface property at the kernel leveL
How LSM actually works is something
thatthose who write the specialsecurity
modules will have to worry about. From
the user's point of view, our worry is
learning how to make proper use of the
modulesthemselves.
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Part I
Afirst-timevendorrecounts
his onlineauctionadventures
By Ieff Evans
ver since I Erst heard about egay
in 1996, I have been intrigued and
amused by this giant online garage
sale. I heard stories of people selling old
baseball cards and undershorts for enormous sums, 12-year-olds running up
million dollar tabs buying sports cars
bands.
Condnaedonpage 85
Condnuedonpage 88
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CO N N E CTEDw
E-mail:Saiaaemierolaea.corn
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had set as the opening price. An end-ofauction notice appeared in my email box,
with a link back to eBay to let me send an
invoice to the still anonymous buyer.
Almost immediately the successful
buyer emailed me back, identifying himself
, and asking for a 6nal price that
included shipment of the Secret Base to
France. I went to the Canada Post Web
site(wwwcanadspostca/segment-e.ssp). got
mformauon on Internauonal shlppmg,
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User.bslbu-maudii(294) Dale: IMI0134)2
23:39:12 PDT Item: 1734012247 Praise:
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focusheyand user-focus-pointer.
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PAPER
Careers +Training
I T C a r e e r Tr e n d s Pro d u c t ivity Tips & T r icks
B o o k R e v i e w s T u t o r ials
By ShaAeneMyets
for small
businesses
OctoberComputer BookCouponPromotion
rainin
g
is all-important to the
successful use of technology in a
small business. The lesssomeone
knows about the tools at their disposal,
the lessthey' ll be able to do with them. It
seems pretty obvious. The real issue
around training is not whether your
employees will benegt from training,
but what kind of training is appropriate.
Oo.lho.lohuololog
Unfortunately. so-called "on-the-job"
training is often an excuse for no train-
Continued onpage 98
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< CAREERS g T R A I N I N G %
iti
I' I I '
W hat does
yourjob involve,what do you
do?
I'm responsible for business development currently in Western Europe,
which is one of our primary markets
right now. just due to the nature of the
technology we have. I'm involved with
building relationships with carriers and
wireless operators, and handset manufacturers.
I I
You
r jobis ro convince them of how your
C. don-line inc.
nnrss Masnaann ewo.naosons
Sg OCIOBER2002 nIECOMPtnZRRIPERGREA
TERlnsnuinznnlnu nwwranvtaCompISesmm
are its weaknesses. And }then} presenting it in a light that both accurately and
truthfully conveys what it is, but also
really underscores its strong points and
values from a customer's perspective,
which might be very different from what
ing fields. The challenges will be continually improving those sales and marketing abilities and learning to think more
and more like a technical sales and marketing person.
And for the industry itself, it's no
secret that wireless space and the telco
space in general is very weak, so that' s
posed some challenges for us. But things
are starting to get easier as the industry
starts to pick back up again.
Whar would you consider ro be the most
important skills or qualities thar someone
would nard to do your j ob?
First and foremost, because of the
type of products and technologies we' ve
developed,you have to know the technology side inside and out. I do run into
a lot of people who are responsible for
Computer
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ogy everything from basic offfce productivity applications to network managementto Web development and data-
I I
goals.
A good strategy here is to allow
employees once you have met with
them and discussed these goals to
come up with their own online training
strategy. You can let them do their own
research, their own due diligence, and
then make a business case for spending
the time and resources to have them do
the course.
Qassroomtraining
There are also a lot of options for those
who want to send their employees on
dedicated courses outside the office.
While these can be more expensive and
are obviously less gexible than on-thejob training or online training, they do
havetheadvantage ofencouraging focus
by employees. If employees know that
they are solely supposed to focus on
training for the period of the course,
they may absorb a great deal more than
if they try to fft in training around fleeting moments of "downtime" at work and
at home.
As anemployer,you need to make sure
that the training you are going to pay for
wig yield a benefft for your small business unless the training is an employee
reward for having achieved some predefined target or goaL Ideally, it should
be a mix of the two. Outside training can
be s strong statement of your belief in an
TakeEmeto assessresngs
Finally, you need to be patient in assessing the results of your employee technology training. As with anything, it may
take time for an employee to fully absorb
everythinghe or she has learned &om
the training particularly if it took place
in a dassroom setting outside work and
the employee then has to spend some
time and brainpower fflpfring out how
to apply what they' ve learned to their
current work situation. 0
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Directly send the documents via email through the graphical editor
Print watermarks
AMYUNI
Technologies
e:
Fax: (514)868-0506
author..
Ability to easily add watermarks, hypertext and bookmarks
to the PDF document.
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221
LearningUnix
Authors:DaveTaylor,
Jerry Peek
Publisher. O'Reilly &Assoc,
M C S E2000
I
www.oreilly.com/
ISBN: 0 5900054241
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