3508/483 Swanston St

Melbourne VIC 3000

Australia
Mobile:0431071339
brendyho129@gmail.com
14th July 2016
RE: Administration Assistant
Australia Red Cross
Shakirah Mustapha
03 9345 1868
Dear Ms Mustapha,
With strong interest in office support and proven customer service I am keen to be
considered for the position of Administration Assistant advertised on Ethical Jobs on
the 13th of July 2016.
I am currently undertaking a Graduate Certificate in Business Administration at RMIT
University. Through this course, I have a greater understanding of business related
principles including Leadership & Management and Design Thinking for Business. In
addition, I have developed a range of skills through case study assignments, group
projects and presentations to peers and academic staff. These include
communication skills, teamwork and organisational skills. I possess a high level of
computer literacy as a result of using Microsoft Office for academic reports.
Last year I volunteered in retail stores and worked as a sales representative with
people from diverse backgrounds. Consequently, I developed a high level of
customer service and communication skills through responding to complex needs &
issues.
The role of admin support has been an interest to me since embarking through
volunteering. I consider myself to be a highly passionate individual with a
commitment to quality customer service. I believe my skills and experience can
contribute to the smooth running of the Australia Red Cross and I would be excited
to the opportunity to contribute to the success of your organisation.
Please view my attached resume. I look forward to the opportunity to discuss this
application at an interview.
Sincerely,
Brendan Ho