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the evolving
landscape:
landing points
for the industry
Executive Summary
Venture capitalists, private equity firms, corporates
and a number of other players have poured an
unprecedented amount of money into global
financial technology (fintech) start-ups. More
than $50 billion has been invested in almost
2,500 companies since 2010 as these innovators
redefine the way in which we store, save, borrow,
invest, move, spend and protect money.
While fintech is the poster child
that continues to grab headlines,
there are signals that the market is
reaching the next level of maturity
and moving into the mainstream. A
cool down in investment growth in
some geographies, expansion in others,
increasing deal sizes, successful IPOs
and the elimination of weaker players
are all helping to drive more realistic
investor expectations of fintech.
The ever-evolving start-up
scene is not the only source of
opportunity for investors.
Technology giants such as Google,
Apple, Facebook, Amazon and
Alibaba (GAFAA) are redefining
the customer experience and
increasingly playing around the
periphery of financial services.
Deal volume
(#)
1,108
30,000
25,000
772
20,000
871
22,265
459
600
12,688
338
10,000
5,000
1,000
800
610
15,000
1,200
400
1,791
2,537
3,175
2010
2011
2012
4,590
200
Europe
North America
RoW
2013
APAC
2014
2015
1
2
A change
in composition
94
14
19
52
6
6
61
40
15
1
2010
RoW
2011
Europe
APAC
2012
North America
13
2013
2014
2015
Size
= 200 $M
Investment ($M)
Cagr 10-15 %
= 800 $M
60
= 2000 $M
Retail Lending
50
Legend
Deposit accounts
Wealth Mgmt & AM
Markets
Payments
Insurance
Back Office Operations
Other
Lending
Retail Investments
DCM
Mature segments
40 Risk &
Regulation Asset Mgmt
Corporate Payments
Operations
Account Mgmt - Retail
30
SME Lending & Asset Finance
Non - life
Retail Payments
Trading
20
Other
Account Mgmt - Commercial
Life
10
Note:
1. Bubble size represents amount of
investments 2010 2015
2. Other includes accounting solutions,
e-commerce solutions excluding
payments
Merchant Acquiring
Inv. Research
Corporate Finance
100
200
300
400
500
600
700
800
900
1,000
From competition
to collaboration
Exhibit 4: Fintech heat map Threats and opportunities (# of deals 2010 2015)
Competitive FinTechs
Products
Loss of
Relationship
Loss of
Relevance
Collaborative FinTechs
Loss of
Revenues
Reduce Op.
Costs
Reduce
Risk
New Digital
Business
Deposit
accounts
Payments
Lending
Wealth Mgmt
& AM
Markets
Insurance
Back Office
Operations
>50% of deals
30-50% of deals
10-30% of deals
<10% of deals
>50% of deals
10-50% of deals
<10% of deals
Neutral
Exhibit 5: Collaborative Fintech Investments vs. Competitive Fintech Investments, 2014/15 ($M)
% Ch. 15-14
18,150
44%
+138%
56%
+23%
11,642
Collaborative
29%
Competitive
71%
2014
2015
Exhibit 6: Collaborative Fintech Investments vs. Competitive Fintech Investments, 2010/15 ($M)
Europe
92
North Amerca
2,897
1,118
11,387
7%
14%
Collaborative
38%
APAC
43
3,781
16%
40%
60%
93%
86%
Competitive
62%
84%
60%
40%
2010
2015
2010
2015
2010
2015
Fintech Investments
~ $22Bn
Source:
1. IT Spending in Banking, A Global Perspective, Celent, February 2015
2. Digital Disruption: How FinTech is forcing Banking to a tipping point, Citi, March 2016
3. Accenture analysis on CB Insights data
InsurTech
A complex battlefield
Banks are now recognising that fintech
companies typically pose more of an opportunity
than a threat. Yet, despite this, banks still
find themselves confronted by a wide range
of related challenges across several fronts.
The impact of GAFAA
Customers are accustomed to higher
levels of digitally enabled customer
service in other industries. This is
particularly true with firms such as
Google, Apple, Facebook, Amazon
and Alibaba (GAFAA). This group
is resetting the benchmark for
customer experience. Recognising the
inherent value of financial data, they
are increasingly offering bankingstyle services to customers. This in
turn, leaves traditional banks at a
disadvantage as their view of the
customer cannot match the high
definition picture available to GAFAA.
The challenge for banks here is what
Fjord refers to as liquid expectation5,
whereby customers measure the quality
of service they receive from players in
one sector, against their experience
from another. If, for example, Google
can offer a fully integrated customer
experience, with a single log-in,
across multiple devices and products
https://livingservices.fjordnet.com/media-files/2015/09/living-services.pdf
RBS to sell WorldPay to Advent, Domain-B, August 7, 2010. Factiva, Inc. All Rights Reserved.
UK regulator urges banks to sell stakes in VocaLink to increase payments competition, Banking Service Payments,
February 26, 2016. Factiva, Inc. All Rights Reserved.
5
6
7
The emerging
bank reactions
In our report The Future of Fintech and Banking,
we identified three critical behaviours of banks
that would successfully seize the opportunities
presented by the digital revolution. These were:
Act Open
Collaborate
Invest
Act Open
Collaborate
Invest
10
The FinTech
Innovation Lab
The FinTech Innovation Lab is an
annual mentorship programme
for entrepreneurs and early-stage
companies that are developing
cutting-edge technologies for the
financial services sector. The Lab
brings senior executives from the
worlds leading financial services
firms together to identify the most
promising financial technology
innovations, mentor a handful
of aspiring entrepreneurs, and
help them refine and test their
propositions over a three-month
period. The FinTech Innovation Lab
began in New York in 2010, founded
by the Partnership Fund for New
York City and Accenture. In 2012,
Accenture launched the programme
in London, and then Hong Kong
and Ireland in 2014. More than 50
financial institutions participate
in the programme globally.
11
About Accenture
Accenture is a leading global
professional services company,
providing a broad range of services
and solutions in strategy, consulting,
digital, technology and operations.
Combining unmatched experience
and specialized skills across more
than 40 industries and all business
functionsunderpinned by the
worlds largest delivery network
Accenture works at the intersection
of business and technology to help
clients improve their performance
and create sustainable value for their
stakeholders. With approximately
373,000 people serving clients in
more than 120 countries, Accenture
drives innovation to improve the way
the world works and lives. Visit us at
www.accenture.com.
Methodology
This report used investment data
from CB Insights, a global venture
finance-data and analytics firm. The
analysis included global financing
activity from venture capital and
private equity firms, corporations
and corporate venture-capital
divisions, hedge funds, accelerators
and government-backed funds. The
investment figures exclude global
exit activities of fintech companies
M&A and IPOs and a number
of regional tracking dimensions
however analysis has been conducted
on these activities. Fintech
companies are defined as those that
offer technologies for banking and
corporate finance, capital markets,
financial data analytics, payments
and personal financial management.
The list of deals included are
dynamic and constantly changing,
as new companies are added to the
database. All publicly known fund
raising for a company, which can
include earlier rounds, are back filled
into the database.
Acknowledgements
This report and the research would
not have been possible without the
generous participation of many
people from the financial services
industry and beyond.
Authors
Julian Skan
Managing Director
Accenture Financial Services
James Dickerson
Accenture Financial Services
Luca Gagliardi
Accenture Research
Key Contacts:
Loren Naish
Marketing
Accenture Innovation
loren.naish@accenture.com
Petra Shuttlewood
Media and Analyst Relations
Accenture Financial Services
petra.shuttlewood@accenture.com
www.fintechinnovationlab.com
fintechlondon@accenture.com
@FinTechLabLDN