Tian Xiao

105 George Street

Toronto, ON, M5A 0L4
Phone: (613) 413-3295
txiao226@gmail.com

PROFESSIONAL PROFILE

Extensive knowledge of agile project management, strategy design and development,

implementation and integration initiatives, end-to-end process and product testing, enterprise
resource planning and procurement, process and risk compliance, and financial management
Professional background in healthcare and technology sectors, providing guidance on
transformational initiatives and growth strategies for project and product developments
Driven to apply critical thinking, problem solving, and relationship management skills to engage
and collaborate with stakeholders to assess and respond to business needs and project goals
Ability to comprehend, resolve and respond to rapidly changing project circumstances and tight
deadlines through teamwork, prioritization and communication of evolving commitments

WORK EXPERIENCE
WearHacks and Rhodium, Toronto, Ontario
January 2014 Present
Senior Lead (Strategy and Operations Branch)
Renewable Energy Sharing App Electric Car
Planned projects including scope, objectives, requirement changes, multiple and competing
demands, evolving priorities, budget impacts, and time and risk from fact-based metrics
Oversaw project closure initiatives to ensure product quality followed established standards,
including delivery life cycle methods, IT risk, and compliance due diligence
Managed project communications including status reports to executives, clients and team
Conducted implementation of agile project management strategy to optimize workflow and
decision-making processes in testing product functionality and user experience
Developed testing modules for end-to-end UAT process to evaluate interdependency factors and
provide quality assurances in line with client expectations and regulatory compliances
Food Delivery and Nutrition App for Diabetics Product Development
Generated financial, market and regulatory status reports and analyses of competing patented
and licensed products under development or accessible in the nutrition and healthcare sectors
Designed concise, logical and accurate project documentations of process maps and procedures
to improve on product safety standards used by the industry and regulators
Conducted cause and effect analyses of process efficiency and effectiveness gaps to implement
acceptable problem resolutions and deploy product redesign process
Established scope and objectives of audit requirements, set parameters for testing, evaluated
internal control measures, and provided solutions for management recommendations
Deloitte & Touche LLP, Toronto, Ontario
February 2013 Present
Staff Auditor
Developed audit programs, planning documents and working papers to establish scope and
objectives, testing metrics and internal recommendations for clients and senior management
Applied enterprise risk assessment to design process flows and test internal control parameters
Advised clients and stakeholders to achieve corporate governance and risk management
objectives by leveraging business and information systems audit recommendations
Assisted clients through a full range of services from reviews of application controls, general
computer controls, financial statement audits, and User Acceptance Testing (UAT)
Generated innovative ideas that were strategically sound and progressive as way of fostering
creativity on the technology transformations of enterprise blockchain initiatives
Planned and led project lifecycle management for blockchain initiatives, with heavy emphasis on
transformational impacts and improvements on business operation reporting
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CBC Radio Canada, Ottawa, Ontario

May 2011 August 2011
Analyst (Energy and Technology)
Advised the Director of Operations on project performance metrics, stabilization issues, research
findings, media planning, buying models, and business recommendations of the energy sector
Researched and presented behavioural economics, consumption trends and consumer insights on
energy and technology purchase decisions for annual operation strategy and marketing plan
Collaborated in the planning and drafting of energy appraisal process and resource sustainability
programs for effective investment objectives and asset management
Reduced monthly program performance target reporting time by 50% for strategic placements and
brand investments in order to increase reporting efficiency in the financial management branch
Performed business analyses to monitor and evaluate the purchases and sales of emerging energy
and technology assets for Portfolio Managers and Senior Managers
Bank of Nova Scotia, Ottawa, Ontario
September 2010 December 2010
Risk Analyst
Ontario Client Services Awareness Campaign
Developed a technical and directional project plan approved by the Chief Regional Manager to
increase consumer awareness of the Client Service Branch
Negotiated with internal and external stakeholders on the plans, objectives, schedules and
accountabilities for the campaign in correspondences and during project meetings
Performed financial and market analyses to assess financial products and competitors
performances on the digital media platform to increase client service quality
Fraud and Anti-Money Laundering Evaluation Program
Designed a policy evaluation and approval program to recommend business improvements and
planning standards to senior management
Reviewed weekly Initial Improvement Cycles (IIC) to achieve fidelity and outcome benchmarks
Transport Canada, Ottawa, Ontario
January 2010 April 2010
Internal Auditor
Canadian Freight Safety Audit
Provided specialized resource analyses and financial advice to the Director of Internal Audit
regarding project tracking schedules for the initial implementation stage of freight safety audits
Reviewed procurement plans, audit objectives and performance metrics for improvements
Monitored resource procurements and adjusted their allocations for the delivery model to ensure
adequate assets were assigned to target for project transition and stabilization

EDUCATION
University of Ottawa, Ottawa, Canada
September 2007 December 2012
Telfer School of Management
Honours Baccalaureate of Commerce - Bilingual Accounting Option

TECHNICAL SKILLS
Computer Softwares
Microsoft Office applications: Word, Excel, PowerPoint, and Outlook
Accounting: Sage 50, QuickBooks, Harvest, Wave Accounting, Bloomberg
Project Management: ACL GLC, Tableau, Visual Basic, MS Project, Asana, JIRA
Business Intelligence: PeopleSoft, Stratum, Visio, R, Google Analytics
Marketing: HubSpot, AdWords, Vocus, Marketo, Eloqua, IBM Unica
Audit and Tax: eAudit, Taxprep, CCH ProSystem fx, TurboTax, Ceridian HCM
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VOLUNTEER/EXTRACURRICULAR EXPERIENCE
Osmos Academy, Toronto, Ontario
December 2015 Present
Account Manager (Strategic Initiatives Branch)
OculusRift and HTC Vive Children Therapy Program
Leveraged business partnership and negotiation skills to launch virtual reality (VR) devices as
healthcare and mood therapy for children and young patients in respite care
Executed direct client service skills in digital media and product support to grow and evolve
business partnerships with advertising partners for current and future opportunities
Conducted campaign performance improvements and reviewed client experience surveys to
innovate on brand and market strategies in a fast-paced environment
Maintained positive business relationships with local start-up incubators, investors, Ministry of
Health and stakeholders by delivering promised results and optimizing end-user experience
Managed internal project life cycles and client requests for digital media campaigns in order to
meet deadlines and deliver high-quality results aligned with marketing and brand initiatives
Collaborated with various stakeholders and business partners to garner input to enhance positive
product perception as direct result of online advertisements
MeoElectric, Montreal, Quebec
December 2015 Present
Project Manager
Sharable Electric Car Charging Stations
Led the evaluations and analyses of environment protection standards, energy risk managements
and ministry legislations prior to product deployment and campaign release
Designed innovative product strategies for electric car charging stations while consistently
monitoring user testing feedbacks, market developments, customer sales and cost efficiencies
HackingHealth, Montreal, Quebec
August 2014 January 2015
Research Lead
PetalMD and iamsick.ca UX Project
Researched, collected and analyzed health delivery strategies, initiatives and reforms to provide
recommendations for business systems and operational decisions with optimal cost efficiency
Executed campaign strategy by identifying project objectives, scopes and limitations critical for
campaign implementations, while seeking internal and external stakeholder feedbacks
Facilitated partnership programs with stakeholders to identify business needs, promote new
initiatives, lead consultations and deliver guidance to implementation issues
CPA Ontario, Ottawa, Ontario
January 2011 April 2014
Senior Board of Associate
CPA/CMA Change and Reform Program
Collected, reviewed and researched provincial legislations and reports to communicate the reform
program, identify accountability challenges, negotiate training parameters, and monitor resources
necessary to support transitions
Built partnerships with internal and external stakeholders through positive negotiations, risk
managements and review programs for the new policy frameworks and government procedures
Heart and Stroke Foundation, Toronto, Canada
January 2010 April 2010
Project Evaluations Assistant
Led the developments of agile project implementations and program strategies using Health Equity
Impact Assessment (HEIA) methods and tools, while identifying limitations, opportunities and
accountabilities of stakeholders concerning recommended policy improvements
Provided technical leadership in operational reforms, risk managements, and implementation
alternatives which strategically impacted staffing, financial and program objectives

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